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Other => Beginners & Help => Topic started by: Robytfc on January 13, 2012, 08:38:56 PM



Title: Depositing into Intersango
Post by: Robytfc on January 13, 2012, 08:38:56 PM
I have tried around 5 times to put some money in to make Intersango account now and every time I get there was an error on  my on-line banking screen after them phoning me and wanted a code, has anyone else having the same problem? as I'm on a Lloyds account so how hard can it be to transfer Lloyds to Lloyds

:(  Thanks


Title: Re: Depositing into Intersango
Post by: Lord F(r)og on January 13, 2012, 09:05:56 PM
at first: who phoned you? if it's Lloyd's you should be sure it's really them!
second: did you provided your Intersango-account-reference on banksided transaction reference?


Title: Re: Depositing into Intersango
Post by: Robytfc on January 13, 2012, 09:08:29 PM
at first: who phoned you? if it's Lloyd's you should be sure it's really them!
second: did you provided your Intersango-account-reference on banksided transaction reference?

1. Yes it was lloyds, you have to do it every time you set up a new account to send a payment to.
2. Yes


Title: Re: Depositing into Intersango
Post by: Lord F(r)og on January 13, 2012, 09:23:48 PM
ok, I'm devising two possible scenarios:

first: maybe there is a security code you have to confirm to Lloyd's for every transaction (maybe the code-list didn't received you via postal way)
second: this is an issue due to blacklisted Intersango account at your bank (i've read about this on this forum)

?


Title: Re: Depositing into Intersango
Post by: Robytfc on January 13, 2012, 09:29:53 PM
ok, I'm devising two possible scenarios:

first: maybe there is a security code you have to confirm to Lloyd's for every transaction (maybe the code-list didn't received you via postal way)
second: this is an issue due to blacklisted Intersango account at your bank (i've read about this on this forum)

?

Hmm well I have made a transaction to there old britcoin account along time ago doing the same way of paying in money so it looks like Ill have to phone the bank and see what is going on.

Sigh
Thanks :)


Title: Re: Depositing into Intersango
Post by: randomstring on January 13, 2012, 09:44:01 PM
I tried intersango for the first time today and my payment bounced three times. Submitted a ticket and was told

Hi,

Our UK bank is currently not available.

We are working to resolve the issue.

Patrick

Nothing on the homepage, or the accounts page to indicate there's a problem, never mind a solution. Very frustrating as it seems intersango is the only way to get bitcoins for gbp without giving somebody enough information to steal my identity fifty times over!


Title: Re: Depositing into Intersango
Post by: Lord F(r)og on January 13, 2012, 09:53:02 PM
ok, I'm devising two possible scenarios:

first: maybe there is a security code you have to confirm to Lloyd's for every transaction (maybe the code-list didn't received you via postal way)
second: this is an issue due to blacklisted Intersango account at your bank (i've read about this on this forum)

?

Hmm well I have made a transaction to there old britcoin account along time ago doing the same way of paying in money so it looks like Ill have to phone the bank and see what is going on.

Sigh
Thanks :)


that's exactly what I would do. goodspeed...


Title: Re: Depositing into Intersango
Post by: Lord F(r)og on January 13, 2012, 09:56:35 PM
I tried intersango for the first time today and my payment bounced three times. Submitted a ticket and was told

Hi,

Our UK bank is currently not available.

We are working to resolve the issue.

Patrick

Nothing on the homepage, or the accounts page to indicate there's a problem, never mind a solution. Very frustrating as it seems intersango is the only way to get bitcoins for gbp without giving somebody enough information to steal my identity fifty times over!

how can a single deposit bounce three times on a single day?


Title: Re: Depositing into Intersango
Post by: randomstring on January 13, 2012, 09:59:30 PM
I tried intersango for the first time today and my payment bounced three times. Submitted a ticket and was told

Hi,

Our UK bank is currently not available.

We are working to resolve the issue.

Patrick

Nothing on the homepage, or the accounts page to indicate there's a problem, never mind a solution. Very frustrating as it seems intersango is the only way to get bitcoins for gbp without giving somebody enough information to steal my identity fifty times over!

how can a single deposit bounce three times on a single day?

I made three deposites, one late last night, one at lunchtime, and one this evening. All bounced immediately.


Title: Re: Depositing into Intersango
Post by: Robytfc on January 13, 2012, 10:02:25 PM
I tried intersango for the first time today and my payment bounced three times. Submitted a ticket and was told

Hi,

Our UK bank is currently not available.

We are working to resolve the issue.

Patrick

Nothing on the homepage, or the accounts page to indicate there's a problem, never mind a solution. Very frustrating as it seems intersango is the only way to get bitcoins for gbp without giving somebody enough information to steal my identity fifty times over!

Oh that would be way then :/ looks like I will have to wait..

Thanks!


Title: Re: Depositing into Intersango
Post by: Lord F(r)og on January 13, 2012, 11:01:31 PM
I tried intersango for the first time today and my payment bounced three times. Submitted a ticket and was told

Hi,

Our UK bank is currently not available.

We are working to resolve the issue.

Patrick

Nothing on the homepage, or the accounts page to indicate there's a problem, never mind a solution. Very frustrating as it seems intersango is the only way to get bitcoins for gbp without giving somebody enough information to steal my identity fifty times over!

how can a single deposit bounce three times on a single day?

I made three deposites, one late last night, one at lunchtime, and one this evening. All bounced immediately.

you should consider depositing a specific amount of funds you are willing to invest at a time! Intersango is a "hand driven" business, don't stress them with three deposits a day.


Title: Re: Depositing into Intersango
Post by: randomstring on January 14, 2012, 03:30:26 AM
No, I mean each one bounced before I tried again; I figured there might have been some (temporary) fault.


Title: Re: Depositing into Intersango
Post by: Stephen Gornick on January 14, 2012, 10:23:13 AM
Related:
 - http://bitcointalk.org/index.php?topic=50587.msg686637#msg686637


Title: Re: Depositing into Intersango
Post by: Stephen Gornick on January 14, 2012, 10:21:52 PM
No, I mean each one bounced before I tried again; I figured there might have been some (temporary) fault.

Intersango posted more information:
 - http://bitcointalk.org/index.php?topic=58731.0


Title: Re: Depositing into Intersango
Post by: phantomcircuit on January 16, 2012, 04:26:45 PM
Our account manager has confirmed that this is a technical glitch and is working on resolving the issue.