Bitcoin Forum

Upon customer request we starting the official BC Casino (https://bc-casino.com) thread.

Feel free to post any request, feedback, comment or issue you are experiencing with our casino.

We will be happy to respond to any posts. If you like more privacy simply send a PM to bccasino or an email to support@bc-casino.com.

You can also follow new announcements and special promotions on Facebook (http://www.facebook.com/pages/BC-Casino/109914015796020) or Twitter (https://twitter.com/bc_casino).

Thank you
Brian

Now you can play in a real casino roulette at any time of the day or night with our live dealer roulette!

Play from the instant no download flash client in fun mode or for real bitcoins check our facebook (http://www.facebook.com/pages/BC-Casino/109914015796020) page for screenshots.

Enjoy the sexy dealers.

you are bc-casino.com? If so,

I have to say, that I thought your blackjack game was more than unfair. But that's not as bad as the cashiering system you have. I've lost 3.3BTC to MtGox due to the bunk way you handled the withdrawal.

Also, since you never responded to my emails, I've not been able to recover the 3.3BTC you mistakenly sent to the address your received them from.

I's been a while, so I'm not sure you feel the anger i have toward your organization for effectively stealing money from me.

Dear guruvan

Saying we never respond to your email is simply not true. We have records of 3 emails with answers to all your questions we even offered as a courtesy to refund you the amount should you not be able to recover it from mt.gox.

In last email we you wanted full detail of the transaction we send back to mt.gox we returned your request with full details of our logs within hours of your request.

Due to AML regulations and facility of use we send back winnings to the depositing address. We do at multiple time in the cashier and in the emails send point out that winnings will be returned back to the depositing address.

We are always open for improvement so if you see a better way we can handle deposits we will be more than happy to implement it.

Regarding game fairness the games were tested by TST and found to be fair. On the couple of hands you have played we could not detect any anomaly.

You can use PM to discuss it further if you prefer to discuss it openly I would enjoy it if you tell the true facts.

Looking forward to solve your issue at your satisfaction
Brian

I will accept the refund if it is still offered.

You may send to the address in my sig. If/When it is received I will note that here.

I cannot find any record in any mail account of your response(s). Your mails were marked "important" in my gmail.

IMO, You should not accept deposit from MtGox green addresses - IIRC I sent from one. (Mt.Gox expressed serious frustration to me about bc-casino over the w/d to sending addresses issue)

I would be curious to see your testing data from TST. My historical record at blackjack is significantly different than my record in your casino.

I found it a very disheartening experience. $50 usually lasts me a minimum of all night, but in your game it lasted far far less.

Either way, I do very much appreciate the response here. Thank you.

Dear Guruvan

Sure the refund is still offered and was processed back to your wallet address 1LWGDvYJTiKhZGTvv2sp8XJCv6q1rcamBs TRN:26155d9ea22cf30733c95eec2a070b2a2db163f1030c5ec313d38c21f2746565.

What truly disturb me is that Mt.gox and another exchanger decide to not refund or send back the funds that were send to their address and that clearly do not belong to them. We gave them prove that we send the players fund and simply asked them to return back the amount but they decided to ignore our request and keep the funds for themselves! It's not our style to discuss this kind of issues publicly but now that you raised it up I also wanted to point this fact. We end up paying players twice to keep our customer happy and the exchangers keep the bitcoins and do not refund them.

I like your idea not to accept deposits from known green addresses but we honestly have no ideas how to refuse incoming deposits to our wallet. If any knowledgeable bitcoin expert developers could confirm this to be possible we would be glad to implement it.

This was the last email we send you after two previous email conversations from our support email. Please check your SPAM folder for it

---

Subject: Re: Withdrawal Final Confirmation - BC Casino
date: Wed, Mar 14, 2012 at 4:06 PM

---

Dear Mr XXXX

We can confirm this to be the transaction in question as these addresses as well as the transaction number is listed in our wallet.


{
    "amount" : -3.30000000,
    "fee" : -0.00050000,
    "confirmations" : 725,
    "txid" : "19f889a9fcee58a879e03e1e1f84db0d4006a1f137cb8584b6d542ea08d23a46",
    "time" : 1331332082,
    "details" : [
        {
            "account" : "",
            "address" : "1LNWw6yCxkUmkhArb2Nf2MPw6vG7u5WG7q",
            "category" : "send",
            "amount" : -3.30000000,
            "fee" : -0.00050000
        }
    ]
}

Please let us know if we can be of further help.

In the meantime we have taken your critic seriously and have improve the checkout process to warn customers to verify the address the payout will be processed to.

Due to security and regulation purposes we do not process withdrawals to new unknown addresses. In cases where you are not the owner of the depositing address we would require you to contact our support or finance team.

We hope that you will be able to claim this transfer at Mtgox otherwise ask them to transfer back this payment to the sender address we will then transfer it back to your wallet.

Should Mtgox not react we will refund you 3.30 BTC to show you are appreciation to have you as one of our customer.

Keep us updated of any progress.

Best regards
BC Casio Support

---

This earns many points in my book. Thank you very much. I am grateful.


This is the primary reason that I have removed all of my funds from Mt.Gox. I found this to be exceptionally dishonest. I provided them the TXid and your email from your finance dept. from the withdrawal from you. The admitted this was a problem they were having w/ bc-casino.

I found it to be extremely dishonest to keep those funds when they knew it was an issue.


I'll will ask around myself :)


I don't see it there. I wish I had. It might have been useful :(

However, I'm going to raise this issue w/ MtGox again, and see if they won't recover the BTC now that I have proof of both sides of the TX. If they do, I will return it to you :)

Perhaps offering a bounty here in the development board might get us a solution to refuse incoming transactions from "blacklisted" addresses (i.e. MtGox green addresses, etc)

If you do offer a bounty, I will kick in an additional bitcoin or two (I'm not very rich yet, or I'd offer more) ;)

Thank you for posting back.

I would be happy to offer a 10 BTC bounty to solve this issue as it's truly annoying and some of our customers are not aware that it's not their address. They also have no chances to see it they do own the address or not. We are having this issue with two exchangers and none would refund the wrongly assigned transactions. One even told us the address we send back the winnings to is owned by another customer!

Please post this bounty in the dev forum you surely can better explain the issue.

Kind regards
Brian

Brian,

After a fairly lengthy discussion, I think we've come up with the majority of a plan for you.  :)

etotheipi has an awesome powerful wallet, Armory, that will do the majority of what you need to allow all but the customer's first deposit. You MUST prevent that from coming from unreturnable addresses as much as possible.

Because of the precise nature of the bitcoin network, you may not prevent the first contact from coming from any address.

Here is the discussion: https://bitcointalk.org/index.php?topic=74897.0

And here is the basis for the solution: https://bitcointalk.org/index.php?topic=74897.msg829711#msg829711

I believe that there is a workable a plan for you to
1) Immediately "bounce" initial deposits received from a Green address that are not associated with a customer account - this is a "best effort" with ZERO guarantee the actual sender will receive.
2) Accept payment from a Green address once a customer has established an account with you.

Armory has more features than I can even begin to test. With the dev to work with you, I think that you can find several ways to better serve your customers.

It will still be up to you to place a very strong warning on your website for new customers sending initial deposits from any shared type wallet, such as an exchange may result in the loss of funds

IMO, if we can setup a plan for you to immediately bounce payments w/a message there is a much greater chance that your customers will not lose incorrectly sent initial deposits. (anything is much greater than 0%!) ;)

I'd like to recommend that you contribute the 10BTC bounty to etotheipi. I believe that he is intrigued by the project, and will assist you in configuring things.  (Perhaps you might kick him more if he spends some time assisting you guys) :) Since I build & deploy systems, I'd be very interested in the project as well. I'd learn a great deal.

I'm also going to kick etotheipi some coin for patiently understanding the need, explaining a solution, and the hard limits of the solution, without thinking there was a desire to change the design of the network :)

EDIT: Important infos: http://bitcoinarmory.com/
1QBDLYTDFHHZAABYSKGKPWKLSXZWCCJQBX << Armory Donations ;D

added to my list :)
https://bitcointalk.org/index.php?topic=75883.msg841129

your site was one of the first I tried, love the huge game selection.

thank you mem! great idea.

you might want to mention that we are the only bitcoin casino with a live dealer roulette.

that is pretty awesome, I will have to check that out.
I love roulette even though it nearly always eats my money  :P

edit: list updated,
live dealer makes you one of only 2 in the casino listing to have this key:

 8) = PVP, Player v Player (Poker sunglasses)

and definitely the only one for the live dealer.

kudos

I was very happy with BC-Casino.com and i made over 100 BTC to BC-Casino since becoming a member. I have to admit, i've made withdrawals almost instantly too. But yesterday i've made a deposit of 1 BTC and made it 10.15 BTC in an hour and made a withdrawal request. My withdrawal request is still "Pending" after 24 hours. I prefer gambling with Bitcoins because of anonymity and fast withdrawals and deposits. Please process my withdrawal request. Apart from that i must admit that i've passed great time playing your games and i've enjoyed always instant withdrawals. Thanks.

My username is : baykal

Dear friends of BC Casino

Due to a corrupted wallet all pending withdrawals from the last 24hours just went out at the moment.

We are very sorry for this delay but restoring the blockchain was extremely time consuming!

Should any of you still have unprocessed withdrawals please contact me directly or our finance support.

Thank you for your patience and your ongoing trust in BC Casino.
Brian

I JUST BUSTED THE MAIN AND PUT 4 COINS ON HERE WHERE IS MY ENT-PURSE #!??!?

Dear Micon

Your support request was answered in case you didn't receive our answer to your question in the email. Your casino account was credited automatically with the 48 casino credits (40 from your deposit + 20% deposit bonus).

You can now log-in with your casino account and password and will see your available balance of 48 credits. You can use either the flash instant casino client or the windows downloadable version.

From our side all seems correct and you are ready to go. Should you still require our support please reply to our support email and we will try to further assist you.

Thank you for the trust you put in BC Casino. Good luck!
Brian

Check out the free 50 BTC live games competition https://bitcointalk.org/index.php?topic=97210.0

Good luck!
Brian

Upon request we added a QR code deposit address inside the cashier application for mobile wallet support.

http://s7.postimage.org/tvu74gecp/QR_integration.jpg

Check it out! Feedback always welcome.

Two big affiliate payments went out today.

Thanks goes to all our affiliates to help us market our casino to the bitcoin world. Thank you for your trust in our business I believe you will be quite happy with the result!

We are still working on the live affiliate statistics. I hope to have it online by the end of the month.

Does anyone else play this casino?  I've had poor experience.  Some trouble withdrawing, and more recently a large bet won, but didn't get paid, the bet just sat on the table instead.  I got a message from support saying the video feed just broke.

Dear Hfleer

I'm sorry you are feeling this way and that your experience was not flawless. The problem with live dealers feed is that when the video feed brake we can't obviously receive the winnings numbers and process your winning.

To our knowledge we had a total of three video shortfall since we started the live dealer games, two times with no consequences as no player bets were placed. We have conducted a one month long live dealer competition without any reported issue.

As an overall winner in our casino you must also have experience that all your other bets were credited accordingly to the video feed and that all your withdrawals were paid.

We try our best to provide our customers with the best casino experience but are unfortunately also dependent on third parties and general internet conditions that we have no control over.

I hope to see you soon back and welcome your feedback and the one from other players.

Thank you
Brian

Dear All

We finished our planed maintenance to improve:

1. BTC to casino credits is now 1:100 before 1:10
2. New hot bitcoin wallet version 0.80
3. Some emails wording
4. Preparing setup for the new live dealer holdem poker

Thank you for your ongoing patronage
Brian

BC how long has the site been online ? are you the sole owner ? or other investors?

Dear bit4brain

We have been online since end of 2011. Regarding ownership BC Casino is part of a bigger group dedicated to online gambling while this is not public knowledge due to obvious reasons.

You are welcome to follow up in PM messages but these type of questions are not meant for this thread.

Thank you for your understanding
Brian

Dear valued customers

We are unfortunately under a DDOS attack and are waiting for our hosting provider to resolve the issue to be back online as soon as possible.

Thank you all for your ongoing patronage
Brian