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I am having a hard time with Hashra, and just offering a buyer beware. If you must order from them, please use a credit card so you have something to fall back on. Basically;

June 7th; Ordered a limited-quantity Lunar Launcher for $1250 with shipping June 15.
June 15th; Lunar Launcher’s now $1135 with imminent shipping.

Basically a $115 dollar fee for entering in my order info sooner. I emailed them that day to ask whats going on and if they could offer any kind of refund as thats pretty messed up.

June 19th; My order still shows “pending” and it didn’t ship yet. They did email me giving me back in the morning offering a $115 off coupon code for future orders and that they are going to call the factory to see why my order didnt ship yet. I wrote back asking to cancel the order.

June 20th; My order still shows pending and I didnt hear back from them. Im pretty upset as so far I figure I lost about $66 mining with the delayed shipping not to mention the $115 unless I ever order from them again. So far my two orders with zeusminer have gone smoother then this.

Just a buyer beware in case anyone is interested in buying from them.

Isn't everyone using GAW miners now? The price and support can't be beat.
Check my sig.

I'm having the same issue here. Ordered a Lunar Lander Warp 1 on June 12th and it's still in Pending status.

Hi! Any update on your order..?
I was about to order the Lunar Launcher (14 MH+) but I'd like to know if they are scammers or real :)

thanks!

June 23 Monday - I was in contact with Simon a few times since last thursday. I was asking for a refund since it didnt ship and Friday he said it was too late it just shipped. Now today on Monday I got the tracking number and it shows that the shipment was just created (today on monday)  ??? Very confusing.

I also discussed the missing mining time and he said he was willing to give me a little credit towards it...but I told him all I care about is the $115 difference refunded back to my cc and I would let the missing mining time go. He said that was ok on Friday, but today no credit was applied. I will give it a few days to see it if shows up. I did let my cc know about this and they opened a case.

My miner should have shipped out over a week ago, but right now all I want is the $115 refunded back and it to actually ship like the created shipment today states.

Just FYI, if you use cc, they use 2co.com based out of Ohio to bill you. Hashra's offices seem to be located in London and it seems that Zeus custom makes them. Because they use 2co.com, my cc (discover) has been having problems investigating this issue. The initial transaction on June 7th went through right aways and they were paid right aways. I am almost thinking that Simon is the only guy at Hashra and he works part time (based on emails with hashra).

If it did ship today, I should get it by the end of the week and will update. Untill then I can only recommend to just "take it" from Zeus. I have had two orders with them and they did ship.

If your question was directed towards me, still no updates and in Pending status after multiple attempts to contact Simon.

Did you pay with by cc bringtherain? If so I would call them and open a dispute. I just checked discover online and they issued me a full refund and it states "dispute closed". I did'nt get a message from discover yet stating its over and done, but under the view disputes it shows dispute closed.

Also, my tracking number is now invalid on sf-express.com (the shipping company they use). It never showed any movement to begin with, but now nothing shows up. Did they even ship it like Simon said?

As far as I can tell, Hashra is not shipping and infrequently responding to emails.

In the interest of transparency, I'm posting my experience with HASHRA, here's a log of the transaction:

JUNE 12th:  Bought a LUNAR LANDER WARP 1, 26+Mh/s, noted the 3-7 day bank hold which was fine. Interestingly, the initial status for the order was Awaiting Fulfillment.

JUNE 17th:  I log into my account on HASHRA.com, to find that the order status had been changed to Pending. Also, I noted HASHRA stopped selling the LUNAR LANDER and is now only selling multiples of the LUNAR LAUNCHER, of which their LUNAR LAUNCHER WARP 2, 28+Mh/s package was selling for the same price as the LUNAR LANDER WARP 1. I contacted HASHRA via their order messaging system to see if we could come to an agreement on making up the difference between the 2 products since the differential between my order and the change in their product line-up was only a few days. Here's the exchange:


JUNE 23rd:  I start posting questions on the HASHRA for sale thread asking if anyone else is having issues getting product shipped:  http://bitcointalk.org/index.php?topic=601217.msg7469106#msg7469106 (http://bitcointalk.org/index.php?topic=601217.msg7469106#msg7469106)

I also reach out to Simon again via their messaging system on HASHRA.com:

I get no response to this message.

JUNE 24th:  I message Simon again, with the following message:

Again, no response to this message on their system.

JUNE 25th: I get (2) PMs here on the forum from Simon, stating that he's been having "horrible shipping delays" and that he wants to look into my order personally.

Then, as if by magic, I get a email notification that my order has shipped via SF-Express, tracking #902051820331

We'll see if the order shows up, and what hardware will actually be in the box.

JUNE 25th UPDATE:  Simon has responded to my message via the HASHRA ordering system and is working the issue.

JUNE 26th:  Simon and I have agreed to terms on how to close the issue and complete the transaction.

JUNE 27th:  Simon states that he'll have things settled per our agreement within 24 hours.

JUNE 30th:  No update from Simon since June 27th, asked for an update today.

JULY 1st:  Contacted by Simon, terms of of settlement have been executed. Will update when things have been confirmed.

JULY 2nd:  Shipment has arrived, but is NOT a Lunar Lander Warp 1, I've been shipped a Lunar Launcher Warp 2. This contradicts what Simon told me earlier (having Lander units on hand to fill orders, but experiencing shipping delays) but I won't complain too  much b/c I effectively got the current price for 28Mh/s, albeit 2 weeks late.

JULY 2nd: UPDATE  Confirmed that the other terms of our agreement have been executed.

JULY 4th - After-Action Report:  If I had to do it all over again, I'd buy from state-side company like ZigHash or GAWMiners. They seem to be geared up for the business of servicing the miner community. I feel like Simon is doing this part-time, and that he'd rather be selling volume to authorized distributors, and I can't blame him for that.

I'm in the exact same situation as you.  I ordered on the 14th and after requesting a refund my order is magically shipped 24 hours later.  Tracking info shows that it is in Shenzhen today.  Simon didn't mention anything to me about shipping delays. >:(

I checked the number again today and this came up

2014-06-25 15:38:37   Shipment arrival at Hong Kong Distribution Centre
11:01:50   Shipment depart from Shenzhen Distribution Center ,will be sent to the next station Hong Kong Distribution Centre
04:22:32   Pick-up

What??? Did he just ship it out today? He told me in an email that it shipped Friday the 20th and it was too late to cancel. Besides promised ship date was 10 days ago on the 15th.

But some guy name JJ, states he already got his.

So I`m confused.. and someone on thread points out they are running theirs so its just slow shipping?

This reminds of BFL though in some sense of shipping.

Im not sure what to think. What is for sure is that there is very poor communication on Simon's part, even to the point of lying (he told me on the 20th it shipped but look at the tracking info shipped today). Fact is that we bought this with a promise ship date of June 15th. Also consider in that "limited quantities" were priced at $1250 and on the date they were promised to ship were available for $1135 with imminent shipping. Thats a pretty lousy thing to do, but Simon now said he would refund the difference but I havent seen anything yet.

I as well am in the same position as you.    I placed my order for the HASHRA Luner Launcher +14 MH/S on June 17th, paid for using my Credit Card.    Per the payment policy on the HASHRA website, Credit Card payments take 3-7 days for verification.   Here it is June 27th (10 days from the date I purchased the device) and my order status is still marked as "pending" in the HASHRA website order status screen.     I have sent multiple e-mails to HASHRA/Simon starting on the 7th day (June 24th) of the Credit Card verification period to check and see if my payment has been verified and when the unit would ship.    I received a message from Simon on the 25th stating that Credit Card verification was taking longer than expected, and Simon stated in his e-mail that he had been notified by the CC processor that Credit Card payments for the date that mine was made would be verified "within the next day or so".     On a whim, today I decided to call the 800 # for the Credit Card Processor 2checkout.com, which is the processor that HASHRA.COM is using.    I spoke with a customer service rep at 2checkout.com concerning the verification period of Credit Card Payments and to see when my payment would be verified.   After providing the customer service rep with the receipt # of my purchase, she was able to check the payment within their system and she told me that the "fraud check" was completed on the same day that my purchase was made (June 17th) and that the funds for the payment have already been released to HASHRA/Simon's account.   

I am having a hard time understanding why it is that HASHRA / Simon would state that there is a 3-7 day verification period for Credit Card Payments, when the credit card processor is saying that my Credit Card Payment was verified (or, "Fraud Checked") the same day (June 17th) that I made payment using my Credit Card.   

From what I have gathered, there is no reason why HASHRA/Simon should be waiting 3-7 days, much less 10 days for Credit Card payment verification, when the CC processor themselves are telling me that the payment was verified the same day it was made.     THIS ALL SOUNDS FISHY TO ME.

Today I have sent HASHRA/Simon another e-mail advising them that I have checked with the CC processor and that the CC processor is saying the payment has been verified since the first day that my payment was made.        This is simply inexcusable.        If I do not received satisfactory resolution to this issue within the next 1-2 business days, I will be demanding a refund for my payment and I will be taking my business elsewhere.     

BUYER BEWARE!

Thanks for posting your transaction info.  To me, this is exactly why forums exist.

I have not heard from Simon since our last exchange on the June 26, and I'm even more skeptical of the agreement we reached based on your situation.

Come on it's not poor communication, he's just managing you with a series of lies to keep you on the hook.

Well, I finally did receive a response from Simon concerning the issues that I was having.     He stated that my device has shipped immediately and my order now reflects "shipped" status in the HASHRA website ordering screen.     I have been provided a tracking number by HASHRA for the shipment, however, the tracking number hasn't yet updated within the shipping providers tracking system.    I know from previous experience that it can sometime take a day or two to see movement on a tracking number, so, I will give it a few days to see that the shipment is actually moving and on it's way to me.      

Concerning your issue of not receiving and further response or communication from Simon concerning the agreement he has made with you...  I would hit him via e-mail (info@hashra.com) and on the HASHRA.com messaging system daily until you have satisfactory resolution.      

The ASIC'S business it cut-throat, and I hope that Simon can truly see that customer service / customer satisfaction will either make or break a company in the ASIC's (or any) market.     They will not be successful unless they stay on top of their customer support / issue resolution.    

To weight in, I did receive my miner with all parts accounted for in working order aside from the controla having some problems which I still have not yet ruled out user error on. But I did receive it later than I expected even accounting for international shipping and communication is very poor. In this age of the internet getting back to a paying customer via e-mail within twenty four hours is easier than ever. So my experience is you will get your equipment but it will take more time than promised. I say about a week or two late from my experience.

For the record, I did know about delay and communication problems with Hashra before I made my order but since people had received products before and were happy with them I decided to take the risk.

I got it today. It was well packed and had a "tested by" slip inside...Dated June 14th so there is no reason it should not have shipped on the 15th as promised. I ordered it for $1250, didnt ship and was being sold for $1135, and by the time it was shipped and I got it $995. Big loss and almost no chance for ROI. Simon did promise the $115 refund, but no word yet and I can't contact him.

Another thing to consider. Simon says "Approximately 485W  1 x 600W PSU" on the website. WRONG! My watt meter shows 575 watts. I bought this figuring I could use my spare 600w OCZ but it will not work. I had to rip apart my desktop pc to use its 850w. So now to add to the cost-1 new psu!

Yes I am also having problems with this company , Takes AGES to respond, Still No shipping number after I was promised one by now,  Price changed by the time I sent the payment.

What happen was my payment was reversed because of a bank exchange issue with my bank, which I know is my problem, I had to re-send the payment. I explained this to simon before I sent the 2nd payment and that I had to re-pay fees with the bank because of currency exchange fees and I am pissed off about it and keep an eye out because I am going to re-send the money again and so on, anyway he responded to me as normal and understood what I said about my bank and the fees that I had to re-pay and said that he will try get the order out as soon as he can !!!!BUT!!!! he left out one large bit of detail, he didn't have the consideration to advise me that the actual Item was in the middle of a price change, so I sent the payment again when the product was actually much $$ less than It was a few hours earlier, when all I could of done was re-order the same item and pay much less for it. So I am even FURTHER from ROI then I was and people who purchased it the same time as me which will most likely get it the same time as me, paid much less for it!!!!

I told him about the price change and he did say he is sorry and he thought he did mention it to me but it must of been someone else, so he said that he will fix me up and make sure I have a fair deal. I have sent 3 emails since his last email but still no response. I am starting to get extremely angry now as I watch my money drop down the drain as I am waiting for this piece of hardware.

Still no response,

I would like to warn everyone here , stay clear away from hashra for now - I will keep updating to advise you on my results. But this is getting ridiculous now.

I should of went with Zeus Or Gaw miners... FKN IDIOT I AM!!!

He will talk to you more often before you pay or when you show interest that you are going to place an order, soon as you order and pay he disappears. After 4 Emails he comes back with a 5 word generic response, now  after 5 days NO response not even generic response NOTHING at all, i'm absolutely fuming right now!!!

Stay tuned will advise what happens next

Exactly the same situation i'm experiencing.. Hashra missing in action for almost 1 week.. I wish this is not a scam..

SAME thing here -11 days fully paid on 23 june!
  Full price 2410,- USD on 28MH/s Lunar.. price droped on 1999,- Last msg. from simon on 26 june
 Home page info: This order is marked as Awaiting Payment !!!
So i can still cancel the order.. but will i get my money back what do you think? theoretically i can get full refund in 14 days.. but in this case i dont even have the miners.. so...
 any suggestions ?   ???
will update you in upcoming days...

I don't think that they will steal the money because
they will lose a lot more money.
With this behavior nobody will buy from hashra again.

I'm in the market for a miner, emailed these guys two days ago about buying one of the launcher(or two possibly!), and I still haven't received an email in return..

BRO LOOK THE OTHER WAY, RIGHT NOW!!

TRUST ME - The guy running the business was in a previous business that went to shits because of bad REP , so he changed names to Hashra and re-attempted business, Unfortunately I found out by looking at one of his FB photos and a previously angry customer abused the photo " Same BULLSHIT, Different Name, No one trust this person he gives the BTC industry a bad name"  As you can see he is starting to fail this one also. He was ok when he partnered with Gridseed as they seemed to be in control of the shipping, storage and support for gridseed was given from more than one place, although even then I may have just lucked out as I have done some searching and AGAIN shipping problems occurred with the Gridseeds.

Its clear he cannot run a business, he doesn't know how to keep up with customers he doesn't co-ordinate orders properly he doesn't have any proper business plan . Scattered!

Goto Gawminers.com or even Zeus

Where does it say you can get a refund?

This guy went missing for more than 1 weeks (not reply my email at all). Are we gonna stay waiting for another few weeks or we should take some action against him like lodge a police report or what? Any suggestion?

Ok so im giving them time till 8 July to recive the miners. Then you can take my report to police as well. If anyone makes an contact with them please post it here.
I do understand due to they're price change maybe they got some higher priorities? Maybe someone is on vocation? :( someone else is messing up ?
 And if they- he does not have any miners left and made about few hundred miners for a further scam?
This is fcuked up :( and thanks for the nice thoughts that i wont get my money back -refund :(
 
 If someone takes an action... and can get a report from hashra.com of they're delays please share it with us..

Added email from Hashra- Simon
 19 June




got replay from hashra on 22nd June to make sure for making right thing on adding to cart my 28MH/s miners

At the checkout stage there is a little box that allows you to put any notes that you want us to get, for example your request about the shipping company.


23rd June made the transfer. Was sure that they have them on place and ready to ship, good and fast replays
Made my first miner purchase and this is what i get !!!
NO REPLAY SINCE 22 JUNE !

Latest update from BringTheRain. Looking forward to the miners.

From my experience in software and other technical fields this is almost certainly the reason for the delays and poor customer service. People who may be good programmers or mechanical engineers can still fall flat on their face if they don't have the business/organizational skills to match. He probably just needs to hire some administrative staff to help him with things he is unable to do himself but is trying to do anyways or if he does already replace the current one(s) he has now. I appear to be one of the lucky one's that got a miner and the product I received is good but the delays and lack of communication is not acceptable.

Mine is on the way as per shipping number which was given yesterday, but he is now ignoring me in regards to the price change in which he said to me he will sort out for me to make it a fair deal.. I have sent him like 10 emails about it , If he wants to annoy me by ignoring then I am not going to give up and annoy him until something is sorted. I paid $580 USD more for a miner which other people paid the same time and got it cheaper and will even receive it the same time as me. How ridiculous is that, he knew I had payment issues and I did not send the payment through by the time I was ready to send the payment through the price of the miner changed. He knew CLEARLY this was happening because he was replying to me at that stage and even said sorry to hear about the bank issues, but left out one detail... Ummmm the price is now cheaper so this should help you out a  little. NOPE nothing.

Only message I got was OOPS sorry I thought i told you , it must of been someone else. I will make it a fair deal for you don't worry I will work out something. Then he disappeared... I even asked for a refund 3 days before the item was even shipped, this would have been EXTREMELY simple to process but no obviously he wants his profits, the only emails i got was those BS auto emails stating my order status has changed.

I am now wondering if he added some extra mining power to my order like he did to Sickdoge's order above above, instead of giving back a credit refund... This would be the better option for him I am guessing

PS:
Offtopic
Also what kind of person would be insane enough to buy the 280mhs did you see how much power this sucks? GEEZZZ almost 10,000 Watts i guess this would be ok for the people who have free power.

Ordered on the 28th, not a bean since. No response to any emails.

Right hacked off right now.

Just to let you know guys, I received an order update email this morning with my tracking number, my order was shipped on the 3rd (order placed on the 28th) and it is out for delivery today.  I just wish the order was updated last week as it would have prevented all this worry about being ripped off and this negative feedback.

Was the email from Simon himself? As I have not received a single thing from Simon since 27th of June.

Order placed and paid on the 17th of June via International Bank Transfer. Bank has confirmed transaction on the 23rd of June.

However Simon confirmed payment on the 27th of June which took him quite a while.

Sent emails almost daily to Simon since 27th of June. None of them was replied, both support@hashra.com & info@hashra.com did not reply any of my emails. My order was a  Lunar Lander warp #10.

Not a first time buyer, was one of the few who preordered when this product was launched, and this is the kind of treatment I get in return for helping Hashra making his miners a reality.  >:(

No it wasn't a personal reply, I didn't receive a personal reply to any of my emails, although all I asked for was an update on the status of my order. It was the automated message you get when your order gets updated.  It got updated to Shipped, I checked the tracking number at FedEx and remarkably it was out of delivery today.  I've received it now and it's all in good order.  I paid in BTC, so perhaps that's why mine went through quicker?

I'm sure you will get yours and I know how frustrating it is just not knowing anything.  My take on things is that if you keep good honest communication with your clients, then most people can deal with delays/mishaps or whatever you want to call them.  No communication is almost as bad as someone feeding you BS, especially in this industry where distrust is high because of all the scams.  No surprisingly, I think we all fall in to the "I've been scammed" train of thought very quickly so keeping good comms with your clients is vital to prevent that.

I can only imagine that Simon is either struggling with the admin side of things under heavy demand for his product or he's being shafted by his manufacturer in terms of manufacturing and/or delivery times.

I really hope you get yours soon mate.

Beanhead.

Thanks Beanhead. Appreciate your thoughts. Really hope Simon and I will get in contact soon and I will update here. Frustrating as hell. Besides delivery, there's still a price difference that needs to be refunded, I can already imagine the pain going through that after delivery.  :-[

You have to be careful when dealing with one man startups.  If they get in over their heads chances are they will try to do it all and fall flat on their faces.  My guess is he is not having a good time assembling, shipping and doing customer service.  Trying to make everyone happy he is making everyone miserable.

I received My order BUT STILL NO WORD ON MY REFUND!!

THIS IS RIDICULOUS!


I HAVE NOT OPENED ALL OF MY BOXES BUT I COUNTED how many modules I have and if they are all 14mhs each then It seems I have NOT received compensation in more Hashpower.. Meaning I am still outstanding quite a refund - I am getting ignored, as said I still have not heard anything from this company for around 2 weeks.

They are acting like a company that doesnt care about their customers

I still have not received any tracking info or any status update regarding my order since payment confirmation on 27th of June. (International Bank Transfer on 17th of June). No email, no call, no nothing.

Still no words from Simon.

I had to file a compliant with 2 checkout to get a response from Simon. I emailed several times about cancelling the order since over two weeks had passed from the time I had expected shipment. I also opened a Paypal claim (probably not an option for everyone).

After opening the claim with 2checkout I got a canned response from Simon apologizing for the delay and that my miner had a tracking number soon. I responded for him to cancel the order, or make some concession for the lost mining time and price change, but have not got a response. I am going to try to get my money back from Paypal and see how things are going.

I understand customer service is hard for a small business but you have to respond to your customers, not only when a third party forces you to.

I finally got an email from Simon last night telling me I'll get my tracking number today at noon(GMT+8). Still no tracking no.


Latest email from Simon.

looks like a total failure from hashra , thanks for warning

I Also got a reply and this was Thursday EARLY AM .... And he said sorry Bla bla bla... I will talk to you about the price difference tomorrow and he apologised and said he it will be sorted.


WELLLLLLLL , Its now Sunday NIGHT and I have heard not a single word from him again... I have never been so furious about an online product in my life NEVER.. This "so-called" Company is the worst I have dealt with by FAR. I have not dealt with too many Mining companies but this is the worst out of the few.. and ontop of that this is the worst out of all the online Non-mining companies I have ever dealt with.


STILL WAITING.. & Emailing!!

Pretty crazy. This is the thing with paying with crypto, there are no protections for the sender. I think anyone sending directly like this is crazy, this should be done through a vendor that provides customer protection or through escrow.

I havent posted in a while as I have been going back and fourth with him, but believe me, Simon is very active every day. I eventually received my item after a significant price drop ($1250 vs $995). He promised a partial refund and a later on stated that I didnt pay and he was sending me to UK courts. I kept telling him that I have documentation of payment and that my $1250 order also is documented as being $100 value on the shipping paper/customs paper. I ended up calling his credit card processor and they stated hes paid so I dont know whats going on. Still no partial refund and now the 14mh model is $425 a few weeks later. I wont even come close to ROI. Im at the point im going to call my credit card up again and ask for help. To restate....Paid $1250 for item and didnt ship. Lowered price to $995 and shipped. Also declared item as $100 in US customs. Is that fraud?



Hashra recently stated in their news letter:
Sorry, No more Paypal and Credit Cards:
Really sorry but yet again our merchant account got hit with a large number of fraudulent card transactions. As a result we are halting Paypal and Card transactions till we can find a solution.
We are back to the good old days of Bitcoin payments and Bank transfers for now.

This is because of fraud on his part. He fails to ship, does not communicate, we call our cc asking for help, he is notified by the cc, price is lowered and he finally ships. If anyone is having problems and paid with cc, please at least call your cc and ask how to proceed. They may offer advice or withhold payment till its resolved.

Ironic, they are the fraudulent party here.

All I know is I will never purchase of this company again. Very bad products, Very bad service, And even though given the chance they still would rather make profit after knowing their customers have lost out big time. The compensation given which was the only option had to be agreed upon otherwise nothing would be given.

This above is from experience. Only need to experience this once to never make this same mistake again.

Learn Guys.

Peace out!

Are you saying he refunded a least a little to you? I have been asking as my price difference was $255 ($1250 vs $995 by the time it actually shipped and I got it). I have been asking constantly about it and on rare occasions get a message back from Simon always keeping me on the line for more. This last time it was that "my credit card processor still hasnt paid me for your order yet". That is a total lie as I have a statement from my credit card that I paid and documentation from his credit card processor that he was paid.

Have got my order of warp 10 from Simon with a delay of 1 month. I PAID for an in stock product. NOT preorder. Now there's a price difference and also the loss for mining if I could have started earlier.

I have sent numbers of emails and none of them were replied within a day. It usually takes at least 5 days for a reply from Simon.

I say BEWARE, with this kind of shitty service, any warranty given by HASHRA or promises are just BULLSHIT.

Combing through this thread, I see no evidence that HASHRA even try to attempt to address a single claim, ergo they're a scam.

I purchased 2 Miners that were suppose top ship on September 20.  Did not Ship and they will not respond to several emails I have sent.  BEWARE!!!! I have bough several in the past from them with out Incident, But that is the PAST!!!!

I am looking to generate a list of potential buyers who have purchased one of HASHRA's new Moonraker or ASTRO miners. I will be building a case to hopefully begin sometime of litigation process against Simon Bright and his HASHRA organization for defrauding buyers.

I have already filed reports with the following authorities:

United States:

https://complaint.ic3.gov/default.aspx

IC3 Complaint: I1410121225127641

United Kingdom

www.actionfraud.police.uk:

National Crime Reference Number: NFRC141000793999

Submitted by user suresync:         NFRC141000796740

Submitted by user onefix:             NFRC141000801205

Submitted by user dafky2000:       NFRC141000802650

Submitted by user Develop:          NFRC141000801250

Submitted by user kalps:              NFRC141000803431
 
                            IC3 Complaint: I1501111152238182

Hong Kong

http://www.police.gov.hk/ppp_en/02_er_room/

Direct Link
https://secure1.info.gov.hk/police/eforms/report_cyber_crime_en.php

Hong Kong Consumer Council Complaint:

https://www.consumer.org.hk/cc-complaint/index.php?lang=en


I would suggest referencing the above reference numbers as well as including yours in the posting. If we can create a large enough network of these filings it may help trigger some type of action.

Please see this forum thread for reference information regarding Simon Bright's most current contact information:

https://bitcointalk.org/index.php?topic=601217.580

Please reference it when you submit your report.

Here is the bank information that you can reference in the report:

Beneficiary Bank: HSBC Hong Kong
Beneficiary Bank Address: 1 Queens Road Central, Hong Kong
Country: Hong Kong
Name of Account Holder: HASHRA Limited
Account Number (IBAN): 652303793838
Bank Code: 004
Swift Code (BIC): HSBCHKHHHKH

Here is HASHRA's registered Addresses, business ID numbers, and contact information:

HASHRA Limited

London:
1st Floor, 6-8 Bonhill Street
London, EC2A 4BX.
United Kingdom
UK Company Registration Number: 08828755

Hong Kong:
Level 9, Central Building
1-3 Pedder Street, Central
Hong Kong
Hong Kong Company Registration Number: 2041737

Here is Simon A. Bright's Most Recent Contact information:

Simon Bright
39A Prairie Street
London, London SW8 3PL
United Kingdom
+44 7941159485

Email:
info@hashra.com

Please contact me i would like to join in getting back to Hashra my orders are not coming and they are scamers if there not they  would email me back i wrote 20 email still nothing what wrong with this company this is the guy  Simon Bright the last time he talk to me was dec 12 2014.....IM SICK OF THESE SCAMERS  ................I WILL GLADLY JOIN YOU IN THIS TO GET ARE MONEY BACK CONTACT ME......

It looks like Hashra is trying to bring back their website using the "Squarespace.com" platform.

It is recommended that as many people as possible notify Squarespace.com regarding Hashra.com and their illegal activity.

Their TOS states:

8c. You will not use the Services or Materials for any unlawful purposes or to conduct any unlawful activity, including, but not limited to, fraud, embezzlement, money laundering or insider trading.

Sounds like the definition for Hashra.com

That's a ToS copypasta, I guess it has nothing to do with Hashra.

But it could make their life a little more difficult by having to move to another web host and e-commerce platform.

theres so much Scum in this industry its appalling

I remember back in April Hashra was still stringing along its customers saying that orders would be shipped soon.