Bitcoin Forum

Economy => Service Discussion => Topic started by: flis1986 on August 01, 2014, 05:38:18 PM



Title: Bter.com - contact possibilities
Post by: flis1986 on August 01, 2014, 05:38:18 PM
Hi,

I made unintended transaction from my Bter.com account, and I would like to contact Bter.com.
Do you know what is the fastest and easiest way to contact them?

The 'contact us' section on their website is in Chinese.  

Thank you in advanced.


Title: Re: Bter.com - contact possibilities
Post by: xcapator on August 02, 2014, 01:30:18 AM
You can send an email to support at support@bter.com or contact the admin here at bitcointalk forum, Bitcointalk ID: freeworm

You may also post your problem here at Bter official thread : https://bitcointalk.org/index.php?topic=280806.0


Title: Re: Bter.com - contact possibilities
Post by: Zebra on August 02, 2014, 08:56:11 PM
You can send an email to support at support@bter.com or contact the admin here at bitcointalk forum, Bitcointalk ID: freeworm

You may also post your problem here at Bter official thread : https://bitcointalk.org/index.php?topic=280806.0

On their "contact us" page https://bter.com/page/contacts, the email addresses are indeed @mail.bter.com rather than @bter.com. :)


Title: Re: Bter.com - contact possibilities
Post by: xcapator on August 02, 2014, 10:18:41 PM
You can send an email to support at support@bter.com or contact the admin here at bitcointalk forum, Bitcointalk ID: freeworm

You may also post your problem here at Bter official thread : https://bitcointalk.org/index.php?topic=280806.0

On their "contact us" page https://bter.com/page/contacts, the email addresses are indeed @mail.bter.com rather than @bter.com. :)

I can't read it since their contact page is written in chinese. I found their support email address from its official thread here at https://bitcointalk.org/index.php?topic=280806.0