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Economy => Trading Discussion => Topic started by: dirtydiego on June 13, 2012, 06:44:56 AM



Title: what's the longest delay you have had with MTGOX?
Post by: dirtydiego on June 13, 2012, 06:44:56 AM
Mine was about 21 days for a large amount. Well over 10k in dwolla and wire transfers. I thought that I wasn't going to get it but was very lucky they came through eventually as I was starting to see it as a loss. Is there anyone who has yet to receive there funds? It seems as though everyone is receiving their money eventually, just with a large delay.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: LordGreynick on June 13, 2012, 12:41:22 PM
Mine was about 21 days for a large amount. Well over 10k in dwolla and wire transfers. I thought that I wasn't going to get it but was very lucky they came through eventually as I was starting to see it as a loss. Is there anyone who has yet to receive there funds? It seems as though everyone is receiving their money eventually, just with a large delay.

21 days here


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 13, 2012, 01:11:37 PM
I am going on 17days 18 days 19 days for Dwolla, and 15 16 17 days for wire tx.  both high 4 figures.  I hope I don't beat your "record".


Title: Re: what's the longest delay you have had with MTGOX?
Post by: mrbrown on June 13, 2012, 03:09:20 PM
16 days for an okpay transfer of only 1000€ >:(


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 13, 2012, 03:28:37 PM
16 days for an okpay transfer of only 1000€ >:(

Weird.  Gox stated the delays were only for Dwolla and US wires. 


Title: Re: what's the longest delay you have had with MTGOX?
Post by: mrbrown on June 13, 2012, 10:28:27 PM
16 days for an okpay transfer of only 1000€ >:(

Weird.  Gox stated the delays were only for Dwolla and US wires. 

yea gox says alot of things ...


Title: Re: what's the longest delay you have had with MTGOX?
Post by: SgtSpike on June 13, 2012, 11:07:36 PM
5 days so far...


Title: Re: what's the longest delay you have had with MTGOX?
Post by: aqrulesms on June 13, 2012, 11:39:37 PM
16 days for an okpay transfer of only 1000€ >:(

Weird.  Gox stated the delays were only for Dwolla and US wires. 

Oops, looks like Gox lied again.  >:(


Title: Re: what's the longest delay you have had with MTGOX?
Post by: LordGreynick on June 14, 2012, 01:09:04 AM
16 days for an okpay transfer of only 1000€ >:(

Weird.  Gox stated the delays were only for Dwolla and US wires. 

Oops, looks like Gox lied again.  >:(

No, how can that be?!


Title: Re: what's the longest delay you have had with MTGOX?
Post by: dirtydiego on June 14, 2012, 03:39:51 AM
16 days for an okpay transfer of only 1000€ >:(

Weird.  Gox stated the delays were only for Dwolla and US wires. 

Oops, looks like Gox lied again.  >:(

No, how can that be?!

common you guys we all know the delays are for people who need to be AML verification..... ooo wait I'm already verified :P


Title: Re: what's the longest delay you have had with MTGOX?
Post by: Mt.Gox Support on June 14, 2012, 04:39:12 AM
16 days for an okpay transfer of only 1000€ >:(

Weird.  Gox stated the delays were only for Dwolla and US wires. 

yea gox says alot of things ...

We also said :

5. Are other withdrawal methods affected?

International wires in non-USD currencies and SEPA withdrawals are not affected, they are operating normally. Please note that roughly 5% of our USD wire transfers are affected, but by and large are being processed normally.


But I agree that I omit to precise that this also included OKPAY. OKPAY is very small compare to the rest and I added it with the rest. Sorry for this confusion.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: mrbrown on June 14, 2012, 10:23:43 AM
16 days for an okpay transfer of only 1000€ >:(

Weird.  Gox stated the delays were only for Dwolla and US wires. 

yea gox says alot of things ...

We also said :

5. Are other withdrawal methods affected?

International wires in non-USD currencies and SEPA withdrawals are not affected, they are operating normally. Please note that roughly 5% of our USD wire transfers are affected, but by and large are being processed normally.


But I agree that I omit to precise that this also included OKPAY. OKPAY is very small compare to the rest and I added it with the rest. Sorry for this confusion.



why one withdrawal took one week and another withdrawal of the same amount takes 2+ weeks?? and still waiting..


Title: Re: what's the longest delay you have had with MTGOX?
Post by: dirtydiego on June 15, 2012, 05:32:11 AM
16 days for an okpay transfer of only 1000€ >:(

Weird.  Gox stated the delays were only for Dwolla and US wires. 

yea gox says alot of things ...

We also said :

5. Are other withdrawal methods affected?

International wires in non-USD currencies and SEPA withdrawals are not affected, they are operating normally. Please note that roughly 5% of our USD wire transfers are affected, but by and large are being processed normally.


But I agree that I omit to precise that this also included OKPAY. OKPAY is very small compare to the rest and I added it with the rest. Sorry for this confusion.

5% really....? because 100% of everyone I know is affected by your USD wire transfers. You don't answer emails, people have to come complain on this board for anything to get done. No you guys are lying about a lot. If you want to affect our business well I just thought of a way to affect yours. I happen to live in the bay area where I have many friends who work for the main office of google in mountain view. I'm at the point of asking them a favor and paying them money to be #1 on anything MTGOX searched to let people know what you are doing. Quit fucking us around. I'm at the point I'm ready to accept losses and start a mission to let everyone know though google or forums of your shadiness. I tried being respectful but you are pushing more than 5% of people doing transfers to the brink accepting losses. Either do what you say or don't do it at all. I bet all the 5% are verified through AML also, so there is no excuse!


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 15, 2012, 12:47:55 PM
Yeah I don't buy the 5% of transfers are affected.  What is "Affected"?  As in 5% of all transfers haven't been paid at all?   In the real world a wire transfer is same day funds.  So if "affected" = wire tx takes longer than 24 hours I would imagine 100% of wire tx are "affected".

MtGox uses similar "funny math" describing the Dwolla problem.  They indicate x% of tx haven't been completed.  Well x% should be very low since it includes tx which began on 1 MAY.  I would hope the ones from 1 MAY were paid after 45 days.  So if they were paid after 44 days they would be completed and thus not in the x%?

MtGox what % of Dwolla requests made in the last 7 days haven't been paid?
MtGox what % of Dwolla requests made in the last 30 days took longer than 1 hour to complete? 1 day? 3 days? 7 days? 14 days? 21 days?
MtGox what % of USD wire tx made in the last 7 days haven't been paid?
MtGox what % of USD wire tx made in the last 30 days took longer than 3 days to complete? 7 days? 14 days? 21 days?

Start providing real numbers or FUCK OFF with the BS fake answers.


Title: Re: what's the longest delay you have had with MTGOX? WE ARE SICK OF IT MTGOX!
Post by: dirtydiego on June 15, 2012, 08:51:25 PM
Yeah I don't buy the 5% of transfers are affected.  What is "Affected"?  As in 5% of all transfers haven't been paid at all?   In the real world a wire transfer is same day funds.  So if "affected" = wire tx takes longer than 24 hours I would imagine 100% of wire tx are "affected".

MtGox uses similar "funny math" describing the Dwolla problem.  They indicate x% of tx haven't been completed.  Well x% should be very low since it includes tx which began on 1 MAY.  I would hope the ones from 1 MAY were paid after 45 days.  So if they were paid after 44 days they would be completed and thus not in the x%?

MtGox what % of Dwolla requests made in the last 7 days haven't been paid?
MtGox what % of Dwolla requests made in the last 30 days took longer than 1 hour to complete? 1 day? 3 days? 7 days? 14 days? 21 days?
MtGox what % of USD wire tx made in the last 7 days haven't been paid?
MtGox what % of USD wire tx made in the last 30 days took longer than 3 days to complete? 7 days? 14 days? 21 days?

Start providing real numbers or FUCK OFF with the BS fake answers.

yea it's insulting the bullshit responses I get from them. Same shit about the amount of currency being moved and the banks having to do investigations.... really? Isn't that the reason we got AML verified and I even asked if I upped my status to trusted member if it would help make the processes faster but they said no. Really sad because they were great for so long and the last two months has gone to shit. Really sounds like a company about to loss it all and about to fuck over a bunch of people. I'm not gonna give up. I'm sick of your lies MTGOX! I'm done being nice. If I have to make it an issue to the board, through my friends at google, and many other forums that are about bitcoin talk I will until you either get your shit together or I will do whatever I can to inform the new people getting into coins to choose a honest ex-changer. Don't let there claim that they control 80% of the btc market fool you. All signs point to them going down and probably gonna take a bunch of peoples money with them.


Title: Not just withdrawals, transfers in too
Post by: zebedee on June 16, 2012, 12:53:54 AM
Mine was about 21 days for a large amount. Well over 10k in dwolla and wire transfers. I thought that I wasn't going to get it but was very lucky they came through eventually as I was starting to see it as a loss. Is there anyone who has yet to receive there funds? It seems as though everyone is receiving their money eventually, just with a large delay.

For me the issue was a deposit.  Despite doing precisely what is requested on the page, including reference code, my bank transfer was ignored.  I had to send an email.

Then they asked for sending bank, senders name, date and time of transfer, image of deposit slip, amount etc.   All bullshit.

Took 6 days since (instant) transfer to get the amount credited.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 16, 2012, 03:54:31 AM
Well all 3 of my pending withdrawals all cleared today.  So guess I won't break that 21 day record ... this time.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: dirtydiego on June 16, 2012, 01:37:25 PM
Well all 3 of my pending withdrawals all cleared today.  So guess I won't break that 21 day record ... this time.

awesome! how long did it take you? I'm waiting on 3 as well and on day 13 for mine


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 16, 2012, 08:56:41 PM
Well all 3 of my pending withdrawals all cleared today.  So guess I won't break that 21 day record ... this time.

awesome! how long did it take you? I'm waiting on 3 as well and on day 13 for mine

The longest was 19 days and the shortest 13 days when it cleared.  I just did a five figure wire tx for the remaining balance so we will see if they can get this one down in < 2 weeks.  I had considered getting lvl 3 verification so my limits would be raised to $100K but front what I have heard lvl 3 doesn't make funds clear any faster.  The same multi-week delays exist.  I guess I should use Gox less instead.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: dirtydiego on June 17, 2012, 12:14:37 AM
Well all 3 of my pending withdrawals all cleared today.  So guess I won't break that 21 day record ... this time.

awesome! how long did it take you? I'm waiting on 3 as well and on day 13 for mine

The longest was 19 days and the shortest 13 days when it cleared.  I just did a five figure wire tx for the remaining balance so we will see if they can get this one down in < 2 weeks.  I had considered getting lvl 3 verification so my limits would be raised to $100K but front what I have heard lvl 3 doesn't make funds clear any faster.  The same multi-week delays exist.  I guess I should use Gox less instead.

Unfortunately I also asked GOX this and they said it would not speed up the process. It's sad because GOX was great for a long time but these last two months are not acceptable. I like that GOX has certain features that other ex-changers don't have such as accepting paper wallets to redeem private keys. But at this point that's not enough to keep my business. I really hope they get there shit together. Although I found a great ex-changer now and I'm excited to start working with them.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: bigbeninlondon on June 17, 2012, 01:08:06 PM
So this is a common problem?  I withdrew 3 bitcoins from my MtGox wallet 36 hours ago - nothing.  No response to support request, nothing.  This is my first experience - how do they justify the wait?  Anyone receive an explanation as to WHY?


Title: Re: what's the longest delay you have had with MTGOX?
Post by: Clipse on June 17, 2012, 01:20:32 PM
So this is a common problem?  I withdrew 3 bitcoins from my MtGox wallet 36 hours ago - nothing.  No response to support request, nothing.  This is my first experience - how do they justify the wait?  Anyone receive an explanation as to WHY?

Bitcoin withdrawal is likely due to the network taking hours to process the tx. There has been times of 9hrs before it gets included in first block.

This affects everyone, I dont think mtgox is paying fees/high enough fees to process BTC transfers faster.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: bigbeninlondon on June 17, 2012, 03:01:28 PM
I think there should be an option where I can pay the .001 fee to get my transaction put in the blockchain faster.  I'd be completely willing to do that for more instant gratification.  Seems a ridiculous way to do business - my first transaction has left a bitter taste in my mouth and I'll be promptly searching for other more reliable methods of obtaining bitcoin.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: sgravina on June 18, 2012, 10:22:40 PM
11 days.

I withdrew $881 to dwolla on 6/7/12.  It arrived on 6/18/12.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: SgtSpike on June 19, 2012, 07:21:03 AM
I withdrew on 6/8, finally arrived on 6/18, but only AFTER I had contacted support.

Mt Gox may be purposefully delaying withdrawals until contacted through support, so I'd encourage anyone who has a pending withdrawal to contact support and lay the pressure on.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: Grouver (BtcBalance) on June 19, 2012, 07:33:36 AM
If it takes this long, why don't people just withdraw there bitcoins to another exchange where the withdrawing to USD or EUR goes faster then.. my god.. 21 days?



Title: Re: what's the longest delay you have had with MTGOX?
Post by: Maged on June 19, 2012, 07:42:58 AM
If it takes this long, why don't people just withdraw there bitcoins to another exchange where the withdrawing to USD or EUR goes faster then.. my god.. 21 days?
They are. Try selling bitcoins anywhere right now within 1% of MtGox - you can't. So, it's either save 2-4% by withdrawing from MtGox and waiting 2-5 weeks, or spend that 2-4% and get your money fairly quickly. Oh, and I forgot to mention, you can only get out of BTC outside of MtGox for 2-4% if you're talking a volume of a few hundred BTC. Much more than that would clear the books of the other exchanges.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 19, 2012, 07:52:23 AM
Or don't use an exchange. :)

*cough* *cough* sig.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: SgtSpike on June 19, 2012, 05:22:26 PM
If it takes this long, why don't people just withdraw there bitcoins to another exchange where the withdrawing to USD or EUR goes faster then.. my god.. 21 days?
After this latest withdrawal, that's what I am doing.  Am now using Bitfloor.

The problem, as Maged noted, is that not many BUYERS are using other exchanges, which drops the price compared to Mt. Gox, where the price is being inflated because of the lack of people wanting to sell there.

So, anyone who wants to buy Bitcoins cheaper should look at buying from Bitfloor or one of the other non-MtGox exchanges.

I hope bitinstant is taking advantage of this opportunity as well.  They could use MtGox pricing, but do the actual coin purchases at other exchanges on the cheap.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: rjk on June 19, 2012, 05:23:11 PM
Or don't use an exchange. :)

*cough* *cough* sig.
You need a website or something.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: Slaw on June 19, 2012, 05:29:52 PM
12 days


Title: Re: what's the longest delay you have had with MTGOX?
Post by: TangibleCryptography on June 19, 2012, 05:36:44 PM
You need a website or something.

It is coming, but the current sales volume has been keeping me busy.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: marika70 on June 22, 2012, 03:16:54 AM
mine has been 21 days only 600$ wire to mexican international bank ...this shit is rediculous its no even a 1000 and they are taking 3 f.ing weeks


Title: Re: what's the longest delay you have had with MTGOX?
Post by: Mt.Gox Support on June 22, 2012, 03:32:29 AM
mine has been 21 days only 600$ wire to mexican international bank ...this shit is rediculous its no even a 1000 and they are taking 3 f.ing weeks

Did you ask Mexican peso or USD? Can you please give me your reference number that I can check.

Regards


Title: Re: what's the longest delay you have had with MTGOX?
Post by: Herodes on June 22, 2012, 07:07:26 PM
FYI:

Long withdrawal times were present already last year. I remember after June last year that I requested some 1K USD withdrawals, and one of them took a complete month to complete. I remember not being too happy about it.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: dirtydiego on June 22, 2012, 09:55:29 PM
My last one was about 17 days til it hit my bank


Title: Re: what's the longest delay you have had with MTGOX?
Post by: hoki on June 23, 2012, 10:32:36 PM
Waiting since the 11th of June :-\ Ticket #29927 - please reply to my emails.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: Mt.Gox Support on June 26, 2012, 01:34:24 AM
Waiting since the 11th of June :-\ Ticket #29927 - please reply to my emails.

I believe that my colleagues replied to your ticket and  that your funds has been sent. Could you please confirm?


Title: Re: what's the longest delay you have had with MTGOX?
Post by: mufa23 on June 26, 2012, 02:18:30 AM
Awhile back I have one take nearly three weeks just to get to Dwolla. I have one under $300 going through right now, and it's been eight days since I requested the withdraw.

Kinda off topic, but I am happy with Bitfloor. Withdraws from there are always three business days or less. And you can have them send those funds right to your bank. No middle man (Dwolla) is needed. I've read around that deposits to a Bitfloor account takes less then 10 minutes with the Chase Bank option. I'd take a look at Bitfloor if you guys haven't already. Don't know how trust worthy they are since they are fairly new. But so far, I am more then happy with them.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: hoki on June 26, 2012, 06:41:06 AM
Waiting since the 11th of June :-\ Ticket #29927 - please reply to my emails.

I believe that my colleagues replied to your ticket and  that your funds has been sent. Could you please confirm?

Yes, my ticket has been answered, thanks. I will confirm once the payment has cleared.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: chungenhung on June 27, 2012, 01:11:47 AM
I still have like 3 tickets outstanding since summer 2011. Guess they don't really reply at all.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 27, 2012, 03:51:15 PM
A heads up.  My Dwolla withdraw finally cleared however because Dwolla was taking so long I made a bank wire withdraw at the same time.  Now keep in mind bank wire should be nearly instantaneous.  I have paid people same day using bank wire.  I paid $40 for this "fast access".  14 days later it hasn't even been processed (which historically for "the gox" means another 4-5 days to actually post).

So paid $40 more in fees and my money is delay a week or two longer. 


Title: Re: what's the longest delay you have had with MTGOX?
Post by: chungenhung on June 27, 2012, 08:07:00 PM
A heads up.  My Dwolla withdraw finally cleared however because Dwolla was taking so long I made a bank wire withdraw at the same time.  Now keep in mind bank wire should be nearly instantaneous.  I have paid people same day using bank wire.  I paid $40 for this "fast access".  14 days later it hasn't even been processed (which historically for "the gox" means another 4-5 days to actually post).

So paid $40 more in fees and my money is delay a week or two longer. 
how long does it take for the dwolla withdraw?


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 27, 2012, 08:13:34 PM
My last six took
9 days
12 days
10 days
14 days
16 days
13 days

The fastest I have heard of anyone getting it lately is ~7 days and the worst ~21 days.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: hoki on June 28, 2012, 07:47:36 AM
Big SWIFT withdrawal received after 18 days *whew*


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 28, 2012, 03:29:47 PM
Big SWIFT withdrawal received after 18 days *whew*

Wait what?  I thought only Dwolla & US Wires* were affected.

Well MtGox claims only 5% of US wires are delayed but I have yet to meet someone from the 95%. 
Anyone, calling anyone who got a US wire in less than 5 days.

So:
Dwolla - delayed up to 21 days
US wires - delayed 15 days (before processing begins and then 4 more days for delivery)
SWIFT transfers - delayed up to 18 days (unless someone has a longer one)

Any payout methods not delayed a week or more.  Is MtGox going to continue to lie and say this only affects the tiniest of the tiniest fraction of users.

Anyone have a payout in the last month which is more than a token amount (say >$500) that didn't take more than a week?


Title: Re: what's the longest delay you have had with MTGOX?
Post by: DeathAndTaxes on June 29, 2012, 01:28:20 AM
In full disclosure my wire from MtGox did finally post today.  It only took 2 days from the day they actually processed it so it was 17 days not 19.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: mufa23 on June 29, 2012, 06:01:02 AM
Alright, I withdrew on the 18th, and got it today on the 29th. So without the weekend, that's nine business days.


Title: Re: what's the longest delay you have had with MTGOX?
Post by: BoardGameCoin on June 29, 2012, 11:20:53 AM
Alright, I withdrew on the 18th, and got it today on the 29th. So without the weekend, that's nine business days.

mufa: what was your withdraw method? wire or dwolla?


Title: Re: what's the longest delay you have had with MTGOX?
Post by: gyverlb on June 29, 2012, 12:40:36 PM
I've only done one withdrawal with MtGox : a SEPA transfer.
This was done in 2 days. I did the very same withdrawal at Intersango (same amount, same destination account), it took 4 days (but they only took 0.75%, MtGox took 1%).


Title: Re: what's the longest delay you have had with MTGOX?
Post by: mufa23 on June 29, 2012, 05:42:08 PM
Alright, I withdrew on the 18th, and got it today on the 29th. So without the weekend, that's nine business days.

mufa: what was your withdraw method? wire or dwolla?
Dwolla


Title: Re: what's the longest delay you have had with MTGOX?
Post by: drlatino999 on July 04, 2012, 03:03:37 AM
I had a $1K Mt Gox - Dwolla transaction go through in 13 hours yesterday, still waiting to see if that can repeated. I'm at 15+ for the second transaction.