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Title: I cant log in to my Xapo wallet Post by: croato on January 27, 2015, 02:56:10 PM I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h.
Title: Re: I cant log in to my Xapo wallet Post by: sukamasoto on January 27, 2015, 03:12:36 PM I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h. I think you should move this thread into https://bitcointalk.org/index.php?board=85.0 (service discussion) instead service section I think there's a prob on Xapo itself (https://bitcointalk.org/index.php?topic=889670.0) maybe you can check it out Title: Re: I cant log in to my Xapo wallet Post by: Phenophthalyn on January 27, 2015, 03:14:05 PM I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h. Belongs in Service Discussion. Anyway, try using a different browser or a proxy, or both at the same time. And make sure that you're using the right credentials. If it doesn't work, complain to them :) Title: Re: I cant log in to my Xapo wallet Post by: NeuroticFish on January 27, 2015, 03:16:57 PM I just checked my account on xapo. The SMS arrived in seconds and I logged in.
So I guess that's only a glitch between xapo and your carrier. Title: Re: I cant log in to my Xapo wallet Post by: croato on January 27, 2015, 03:53:48 PM Thank you mates, i will try to figure something out. I did not change mobile number nor email and tried to contact xapo support but noone answer. I just dont get that sms. Is possible to use google auth or something? Sorry i use this thread but idk how to move it.
Title: Re: I cant log in to my Xapo wallet Post by: Anillos2 on January 27, 2015, 04:38:18 PM I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h. Check that your phone have enough free space for new SMSs.Also, check that the phone number and country code is correct. I had a similar problem. Title: Re: I cant log in to my Xapo wallet Post by: Dilemma on January 27, 2015, 04:47:55 PM I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h. Check that your phone have enough free space for new SMSs.Also, check that the phone number and country code is correct. I had a similar problem. now i tried and i can received sms that problem is about you xapo work normally... Title: Re: I cant log in to my Xapo wallet Post by: fildza on January 27, 2015, 05:10:44 PM Thank you mates, i will try to figure something out. I did not change mobile number nor email and tried to contact xapo support but noone answer. I just dont get that sms. Is possible to use google auth or something? Sorry i use this thread but idk how to move it. Check the left side below of this post you can see there are option to move the topic or loch this topicTitle: Re: I cant log in to my Xapo wallet Post by: Xapo on January 28, 2015, 10:03:44 PM I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h. Hey croato, Sorry to hear you are experiencing this. I will PM you to get your credentials so I can pull up your account on our support channel. Title: Re: I cant log in to my Xapo wallet Post by: croato on February 05, 2015, 10:35:58 AM I dont recieve 2fa sms nor call. So i cant log in to my wallet and dont know how to fix that. Xapo dont answer more than 24h. Hey croato, Sorry to hear you are experiencing this. I will PM you to get your credentials so I can pull up your account on our support channel. Thank you mate, it is all solved now. Support contacted me and fixed things so now all works fine. There was some minor problem with xapo sms service and my mobile operator but support solved problem within few days. |