Bitcoin Forum

Economy => Service Discussion => Topic started by: Mart9275 on January 31, 2015, 09:44:51 PM



Title: Coinographic - DO NOT BUY! A warning to the community!
Post by: Mart9275 on January 31, 2015, 09:44:51 PM
This is a warning to the community against buying anything from Coinographic ( http://www.coinographic.com/ ) !!!

Mark (the owner) has posted on this forum that he is closing down his company ( https://bitcointalk.org/index.php?topic=938192.msg10291741#msg10291741 (https://bitcointalk.org/index.php?topic=938192.msg10291741#msg10291741) ), but he has not yet taken down his website where one can still buy his coins. It seems that he has run out of money and that he can neither deliver all the coins that people have already ordered or even just refund the money.

And as if that isn't bad enough in itself, some customers are now coming forward and saying that coins they have bought and received back in October 2014 are NOT even funded with Litecoins though Mark claimed they were!

I have done design work for Mark and he owes me money as well. I can live with that, I only lost time and my good name by putting it on the products of Marks fraudulent(?) company. But I would hate to see people still pay and buy coins that they will clearly never receive. Damn I wish I had known that I wasn't the only person he owed money so this could have been brought to light earlier and maybe saved others from putting money in this black hole.

DO NOT BUY ANYTHING FROM COINOGRAPHIC!!!

If you have already bought and received coins from Coinographic please check to see if your coins are in fact funded or not. If not, or if you have pre-paid and not yet received anything, please report in this thread so we can start to get an idea of how much he actually owes people in the community and for how long he has been doing this.

Please post how much and for what he owes you.

I'll start. For designing and rendering he owes me:

- 1500 EUR in bitcoins
- One fully funded gold 1BTC coin (sold for 8.9978 BTC on his site)
- One fully funded silver 1BTC coin (sold for 2.4011 BTC on his site)


[UPDATE feb 1st]

Okay, as I have already stated, this thread is not meant as a public lynching of any kind, but merely an attempt to create a little clarity where many feel there isn't enough.

I have received a reply, and Mark is promising to take care of things. He will take down the order page when he puts the form up. Though of course IMHO that should be done right away.

Here's his response to the unfunded coins claim:

"We have never sold coins unfunded but they are shipped unfunded. If someone didn't send us an email with the shipping confirmation number then they wouldn't have been funded. In any case we intend to resolve all these issues "

My honest guess to what has happened? Well, I think this whole sad situation is a result of mostly poor business decisions, and on top a terrible crypto year price-wise that didn't exactly help either. Doing this past year I mailed back and forth with Mark, and no matter what time of the day or week he always responded right away (Before things spiralled down that is) . If his intentions were to scam people I doubt that he would be working 24/7 like he did. In any case, let's wait and see what happens these next few days and hope for the best.

[/UPDATE]


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: gjgjg on January 31, 2015, 10:00:36 PM
sigh, if this is true its another sad sign of poor business management (at best) in the btc world. they say most businesses fail in their first few years but ive the feeling its higher than average in btc related businesses...


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Mart9275 on January 31, 2015, 10:07:42 PM
sigh, if this is true its another sad sign of poor business management (at best) in the btc world. they say most businesses fail in their first few years but ive the feeling its higher than average in btc related businesses...

Failing is a fair thing, but lying about it and then keeping on selling coins that were supposed to be funded but are in fact not, is an entirely different matter.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: MrBAU on January 31, 2015, 10:16:15 PM
They owe me:
- number One 5 BTC Gold ( Fully Funded with 5 BTC ) from the first BTC Coin Contest, that's valued at 27.5247 BTC on their site - That's 5480 € at the current Bitcoin-Euro
- 0.25 BTC From the second BTC Coin Contest


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: miffman on January 31, 2015, 10:18:25 PM
I would love to rat coinographic as much as the next person, but I do think it's fair that we let them set up the order form on 4th of Feb, as promised. If not, then we all take action.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Mart9275 on January 31, 2015, 10:24:50 PM
I would love to rat coinographic as much as the next person, but I do think it's fair that we let them set up the order form on 4th of Feb, as promised. If not, then we all take action.

This thread is not meant as a public lynching in any way, only as a way to keep record of the matters. Everyone has a right to know what is going on so no more people lose their money. Taking down the order page should NOT take days to do.

When/if people get their money back or get what they bought, they should of course edit their post to reflect this. Everything has to be fair and correct of course.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on January 31, 2015, 10:29:10 PM
I would love to rat coinographic as much as the next person, but I do think it's fair that we let them set up the order form on 4th of Feb, as promised. If not, then we all take action.

It is starting to sound like things may have fell apart much earlier than we are being told.

@Mart9275 from how far back have you not been paid by Coinographic?

So far I've heard that some coins purchased and received in October 2014 were not funded by at least one user.

(speaking in past tense) Current events form future trends. If they were not paying people or funding coins back in October what makes us think they will make everyone whole and were not lying along the way up until this point?

Perhaps they will put up a form on the 4th, but so far they haven't taken down their order/sales page or users to send them payment for coins they will never produce.

The form can go up but if their RATE at which they are offering to refund customers is not accepted the form is for nothing.

This is why I encouraged coinographic a few days ago to have an open dialogue publicly with their customers. It appears they are hiding.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Mart9275 on January 31, 2015, 10:44:58 PM
I'm still really hoping for an open dialogue with Mark from coinographic, but since he is ignoring all my mails this seems less and less likely.


It is starting to sound like things may have fell apart much earlier than we are being told.

Mart9275 from how far back have you not been paid by Coinographic?

Only about 3 months. I asked him on December 19. if I should be worried, and he replied: "Not at all, I promise the day im back in the office on 29th December I will send your payment", but never did.
But payment was irregular already in August. Whether or not this was due to bad management or lack of funds, I don't know.

Perhaps they will put up a form on the 4th, but so far they haven't taken down their order/sales page or users to send them payment for coins they will never produce.

This is my main concern as well. He should just remove that specific page.

[edit] Added more information [/edit]


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on January 31, 2015, 10:51:16 PM
I'm still really hoping for an open dialogue with Mark from coinographic, but since he is ignoring all my mails this seems less and less likely.


It is starting to sound like things may have fell apart much earlier than we are being told.

Mart9275 from how far back have you not been paid by Coinographic?

Only about 3 months. But payment was irregular already in August. Whether or not this was due to bad management of lack of funds, I don't know.

Perhaps they will put up a form on the 4th, but so far they haven't taken down their order/sales page or users to send them payment for coins they will never produce.

This is my main concern as well. He should just remove that specific page.

The site should have been taken down with a message being put up about their latest message about closing up shop and to wait for the form on the 4th of Feb.

It reminds me of MTGOX where Mark K would allow people to still deposit BTC/FIAT and yet all withdrawals were suspended.

In this case this is no different as they still allow the functionality of people to still purchase coins yet they have not refunded anyone fully.



Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: cyclops on January 31, 2015, 11:23:43 PM
Owes me 50 LTC, Coinographic lied about funding coins, got an email in October stating that 1 coin was funded. It was not.
BTW their company details should not be difficult to find, as they are registered in the UK. Maybe someone in the area can give them a call...


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Gladdy on January 31, 2015, 11:35:39 PM
They are in the UK so if some one work or live near this address below, you can drop by and pay them a visit.

Coinographic Ltd

1st Floor
66 Meadow Street
Weston-Super-Mare
BS23 1QN
United Kingdom
You can telephone us on 0800 830 3777 or for international callers, on +44 (0) 1934 808107.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Jettison86 on February 01, 2015, 12:15:42 AM
I pre-ordered the litecoin and the bitcoin physical coins and they still owed me the LTCA 10LTC coin and (2) 1LTC coins.  He kept making excuses why he can't ship them back in November.  He even incorrectly shipped me the wrong 25LTC booklet showing the wrong public key (bits).  Then, he couldn't ship the LTCA 10LTC coin because it was not hallmarked in December.  So, I had to wait.  Then, he said he shipped the booklet and 1 LTC coins on December 31.  He lied.  I never received it!  I pre-ordered this LTCA coin in JULY 2014!  Coinographics is a poorly run company who scammed many.

I'm not listing all of what is owed because it is too much for me be reminded of being scammed.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: bithalo on February 01, 2015, 12:19:27 AM
BTW their company details should not be difficult to find, as they are registered in the UK. Maybe someone in the area can give them a call...

I'm owed a Silver 2B and Silver 1B.




Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: iawgoM on February 01, 2015, 09:59:40 AM
I won one of the design contests and was a runner-up on second one, and I'm supposed to get:

1. Silver Plated Brass Coin:
1st Place: Fully funded coin (0.10 BTC .999 silver plated brass), + 2 Bitcoins.

2. Gold Plated Brass Coin:
2nd-5th Place: Will each receive 0.25 BTC.

So in total: 2BTC+0.25BTC+coin (that will never be produced) funded with 0.10 BTC = 2.35 BTC + silver plated coin.

Once again, if Coinographic has 25LTC unfunded pure silver coins in stock, I'm willing to accept them instead.
Considering the current situation, it's not like anyone is going to buy them from Coinographic any more, not before he covers the debts to preorder customers, design contest participants and design services to Mart9275.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: PolyCoin-Team on February 02, 2015, 11:51:59 AM
You ignorant fools. I told you from day 1 that Marc from Coinographic and his whole company is a scam. He never produced any coins. All he did was collect a shitload of BTC from pre-orders and now he has run with your money. He also never had a "team". This is a one man scam show. I do have his homeadress + phonenumbers + I now where his sister lives and his parents. I am selling this information for 1 BTC.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 02, 2015, 11:23:09 PM

http://www.coinographic.com/terms-order

Quote
ORDERING TERMS
DISCLAIMER AND WARRANTIES
Coinographic Ltd warrants that it only sells authentic coins containing Private Keys that each have only been used one single time to upload funds related to the purchase of a particular coin.

Coinographic Ltd warrants that each individual coin which indicates an amount of a particular crypto-currency on its face, that amount of crypto-currency was properly purchased and that each coin contains a Private Key which can be used to transfer, reassign or re-appropriate the face value of the said coin.

Coinographic Ltd warrants that the Private Keys used on coins sold by us have been produced, managed and stored in a secure manner. Private Keys have been produced using a secure random number generator, printed so as to only produce the single copy to be inserted within the said coin and all excess overprints and other printing trash has been securely destroyed and all digital copies securely destroyed. Coinographic Ltd is unable to remove or deduct virtual currency from our coins once dispatched as the Private Key will no longer be in our possession.

Coinographic Ltd makes no warranty or representation that our coins cannot be counterfeited. At the time of writing we have no evidence that our coins are being counterfeited. Should we discover any evidence suggesting that our coins are being counterfeited we will publish such information on our website at the earliest opportunity.

DURABILITY
Coinographic Ltd makes no representations or warranties as to durability or indestructability of our coins. Coins can be destroyed by external forces including fire, heat, chemicals, excessive abrasion and flood. Virtual funds that are stored on our coins become the responsibility of the purchaser upon receipt of the coin and are not recoverable by Coinographic Ltd. If your coin is lost, destroyed or damaged it cannot be replaced or re-issued by Coinographic Ltd and you are advised to insure your coins. Coinographic Ltd cannot be responsible for any damage to coins after delivery.

RISK
You alone assume the sole responsibility for evaluating the merits and risks associated with purchasing coins from Coinographic Ltd. Our coins are designed as collectibles and not intended for investment purposes. The value of our coins is subject to fluctuation. You should always conduct your own research and obtain your own professional advice before making a decision to purchase. Coinogrpahic Ltd will not be liable for any loss or damage caused by an individual's reliance on information obtained from our website nor any communications from our members, employees or agents. No investment, legal or tax advice is given to you and you should consult your own advisors for such advice before ordering.

ORDER ACCEPTANCE
Your order is not valid until it has been accepted by Coinographic. The processing of your payment and our acknowledgement email does not constitute a legally binding contract. Your order is not deemed accepted until the goods have been delivered to you.

Coinographic endeavour to keep our website up to date with regard to quantities in relation to limited edition or limited production coins, but cannot guarantee accuracy. If you place an order for a limited edition or limited production coin that has sold out, despite showing as available on our site, we will refund your payment in full.

You may cancel your order at any time prior to processing, but please note that in stock items are processed immediately and therefore cannot be cancelled. Please refer to the individual coin page for information.

Coinographic reserves the right to discontinue accepting orders or to limit quantities at any time.

Coinographic reserves the right to accept or reject orders as it determines it to be in the company's best interests.

DELIVERY, SHIPPING, RETURNS AND CANCELLATIONS
DELIVERY TIMES

Once you complete your purchase delivery is generally within 10 working days, however international orders may take longer. You will find specific delivery information relating to each coin on the individual page for that coin.

UK SHIPPING

Standard Shipping within the UK is included in the purchase price, insured and tracked for our 500 Limited Edition coins. A signature will be required on delivery. If for any reason we are unable to deliver you coin(s) and they are returned to us in their original condition we will refund the purchase price less the cost of shipping in the digital currency with which you paid. We do not make refunds in Sterling or any currency other than the one you paid in.

INTERNATIONAL SHIPPING

We ship to most countries but the buyer is responsible for understanding the law in their own country relating to the purchase of our products. If you are purchasing from outside the UK our products may be subject to customs or import charges for which we are not responsible. Should you place an international order and we are unable to deliver your coins to you we will refund the purchase price less the cost of shipping in the digital currency with which you paid once the coin(s) have been returned to us in their original condition. We only make refunds in the digital currency with which you paid.

RETURNS, EXCHANGES AND REFUNDS

PLEASE NOTE: WE DO NOT ACCEPT RETURNS, OFFER EXCHANGES OR REFUNDS ON PRODCUTS THAT ARE SOLD FUNDED AND INCLUDE A 30 DIGIT PRIVATE KEY.

We make every effort to ensure that your coin will arrive in mint condition and all our products are subject to a rigorous individual quality check before dispatch, including the holographic sticker. For security reasons we cannot therefore offer refunds or exchanges for any coins.

If, however, your presentation wooden box or other display packaging arrives damaged or any other item included in your purchase, except the coin, is faulty, damaged or missing, please contact us and we will do our best to resolve the matter.

You should get in touch with us as soon as possible using our 'Contact Us' page. Please use the summary box to describe your problem, for example, 'Damaged Box', to help us deal with your problem as quickly as possible.

CANCELLATION
You can cancel your order at any time prior to processing, although orders for items already in stock will be processed immediately and cannot be cancelled. Please refer to the individual coin page for information about stock availability.

I guess technically people should be able to cancel their orders and be "refunded"?

Perhaps at this point it is irrelevant to try to cancel anything. Time will tell.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Blazed on February 03, 2015, 12:03:40 AM
I had to email them around 5 times to get all of mine funded. I had bought 42 coins total (40 x 1LTC and 2 x Bull coins). He did eventualy fund them all, but I wonder if they might have kept keys...

Also if anyone has the Chikun coin funded or not I will buy it from you.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: cyclops on February 03, 2015, 12:13:06 AM
I had to email them around 5 times to get all of mine funded. I had bought 42 coins total (40 x 1LTC and 2 x Bull coins). He did eventualy fund them all, but I wonder if they might have kept keys...

Also if anyone has the Chikun coin funded or not I will buy it from you.

Have you checked the addresses? Mine were supposedly funded but turned out to be empty.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: master-P on February 03, 2015, 12:20:14 AM
This sucks because I was really looking forward to getting some of their higher valued coins when the money became available for me. I personally think their coins were some of the best looking crypto physicals. I knew something was up with them a few months back when they had their "hard drive failure" and on that day I decided to not place any orders on their site (was about to buy the 25 LTC bull and the chikun coin because they look so awesome and they weren't preorders).

Hopefully those who had coins on preorder or haven't received their coins/funding yet will get compensation of some sorts.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Saigonsmokes on February 03, 2015, 12:40:34 AM
You ignorant fools. I told you from day 1 that Marc from Coinographic and his whole company is a scam. He never produced any coins. All he did was collect a shitload of BTC from pre-orders and now he has run with your money. He also never had a "team". This is a one man scam show. I do have his homeadress + phonenumbers + I now where his sister lives and his parents. I am selling this information for 1 BTC.

Well I guess the coins I have in possession are imaginary, you are not the only one with his personal details but selling them on the forum is out of order. He owes me a great deal in orders but I am sure he will put everyone right, he has not done this under some fake name or company, if he was running a scam he would have done this using other personal details not his own.  ::)


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 03, 2015, 02:53:01 AM
You ignorant fools. I told you from day 1 that Marc from Coinographic and his whole company is a scam. He never produced any coins. All he did was collect a shitload of BTC from pre-orders and now he has run with your money. He also never had a "team". This is a one man scam show. I do have his homeadress + phonenumbers + I now where his sister lives and his parents. I am selling this information for 1 BTC.

Well I guess the coins I have in possession are imaginary, you are not the only one with his personal details but selling them on the forum is out of order. He owes me a great deal in orders but I am sure he will put everyone right, he has not done this under some fake name or company, if he was running a scam he would have done this using other personal details not his own.  ::)

So I guess using that logic Mark Karpeles too is innocent with the whole mtgox fiasco because he used his real life personal info to run his business?

Coinographic has proven to be liars and a sorry excuse for a company. Their graphic designer is the OP and is claiming he was not paid for at least 3 months for his work he did for them.

Keeping their website up and functional to order coins that they admit will never come to exist is also very unprofessional conduct. That is very shady to do.

Time will tell.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Gladdy on February 03, 2015, 04:47:47 AM
I had to email them around 5 times to get all of mine funded. I had bought 42 coins total (40 x 1LTC and 2 x Bull coins). He did eventualy fund them all, but I wonder if they might have kept keys...

Also if anyone has the Chikun coin funded or not I will buy it from you.

Blaze likes Chikun coins but I prefer the Ant Cutter coins , so if anyone has the 1btc or the 2btc physical bitcoins , I will buy it from you.   ;D


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 03, 2015, 04:49:15 AM
I had to email them around 5 times to get all of mine funded. I had bought 42 coins total (40 x 1LTC and 2 x Bull coins). He did eventualy fund them all, but I wonder if they might have kept keys...

Also if anyone has the Chikun coin funded or not I will buy it from you.

Blaze likes Chikun coins but I prefer the Ant Cutter coins , so if anyone has the 1btc or the 2btc physical bitcoins , I will buy it from you.   ;D

The physical bit coins do not exist and likely will not exist.

Coinographic said so himself.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Gladdy on February 03, 2015, 09:31:38 PM


The physical bit coins do not exist and likely will not exist.

Coinographic said so himself.
[/quote]

Smoothie...you are probably right.  Coinographic had removed all BTC Physical pre -order coins from their website.  Too bad that they can not produce those coins  as they do look good.   :'(


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: bithalo on February 03, 2015, 09:35:32 PM


The physical bit coins do not exist and likely will not exist.

Coinographic said so himself.


Smoothie...you are probably right.  Coinographic had removed all BTC Physical pre -order coins from their website.  Too bad that they can not produce those coins  as they do look good.   :'(

The physical Bitcoins are now off the "Our Coins" page, but still show on the Home page as it cycles through all coins.

Sadly, the physical Bitcoins won't likely ever get made.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 03, 2015, 09:42:31 PM


The physical bit coins do not exist and likely will not exist.

Coinographic said so himself.


Smoothie...you are probably right.  Coinographic had removed all BTC Physical pre -order coins from their website.  Too bad that they can not produce those coins  as they do look good.   :'(

The physical Bitcoins are now off the "Our Coins" page, but still show on the Home page as it cycles through all coins.

Sadly, the physical Bitcoins won't likely ever get made.

at least the 2 oz gold page exists...

http://www.coinographic.com/5-btc-gold

i didnt check the rest.

And yes the front page does have the gold collection images cycle through with live links.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Mart9275 on February 03, 2015, 10:14:54 PM
Blaze likes Chikun coins but I prefer the Ant Cutter coins , so if anyone has the 1btc or the 2btc physical bitcoins , I will buy it from you.   ;D

I'm a bit sad that those ant coins were never made, quite some time was put into making them. If Mark doesn't pay me I'm thinking about just releasing the 3D production files and hope that at least someone will find it useful.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 03, 2015, 10:54:32 PM
Blaze likes Chikun coins but I prefer the Ant Cutter coins , so if anyone has the 1btc or the 2btc physical bitcoins , I will buy it from you.   ;D

I'm a bit sad that those ant coins were never made, quite some time was put into making them. If Mark doesn't pay me I'm thinking about just releasing the 3D production files and hope that at least someone will find it useful.

I may be interested. But let's see how things play out first.

Hopefully you get paid in full.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: bithalo on February 03, 2015, 11:27:03 PM
Blaze likes Chikun coins but I prefer the Ant Cutter coins , so if anyone has the 1btc or the 2btc physical bitcoins , I will buy it from you.   ;D

I'm a bit sad that those ant coins were never made, quite some time was put into making them. If Mark doesn't pay me I'm thinking about just releasing the 3D production files and hope that at least someone will find it useful.

I may be interested. But let's see how things play out first.

Hopefully you get paid in full.

If coinographic doesn't compensate the designer for the artwork, Martin should be able to release it elsewhere.  Personally I would love to see the Ant design made.

The same goes for Mr Bau's 5BTC gold design.  To think of all that drama leading up to it.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Gladdy on February 04, 2015, 12:45:39 AM
Blaze likes Chikun coins but I prefer the Ant Cutter coins , so if anyone has the 1btc or the 2btc physical bitcoins , I will buy it from you.   ;D

I'm a bit sad that those ant coins were never made, quite some time was put into making them. If Mark doesn't pay me I'm thinking about just releasing the 3D production files and hope that at least someone will find it useful.

I may be interested. But let's see how things play out first.

Hopefully you get paid in full.

Ok...I am getting inline to get ready to bid on ant  coin #1 from Smoothie.   ;)

Feb 4th is around the corner, one way or the othe, r we will get the update from Coinographic tomorrow.  It's interesting what his plan gonna be.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Coinographic on February 04, 2015, 09:45:22 AM
We have today added three forms to our website.  They can be found here - http://www.coinographic.com/support/.

For those of you that have received your Litecoin but it hasn’t been funded - we will fund these coins and ensure that all funding issues are dealt with as promptly as possible.  The reason your coin may not have been funded is either;

1) When you received your coin you didn’t send us an email with your shipping confirmation number
2) You requested your coin to be funded after the date our problems started

As funding is going to take place from my own personal funds, it may be that you have to wait up to a maximum of 14 Business days for your coin to be funded.



For those of you that have ordered a Litecoin but it has not been received. We will ensure your coins do get sent to you.  The delay is due to an outstanding bill with the hallmarking office that will be settled this week.  Once the bill is paid the coins will be released to us and we can proceed to ship.  We have also had a few coins sent back to us from the postal service where they were unable to deliver.  If this is one of your coins it will be resent ASAP once the address has been confirmed.



For anyone that ordered a coin from our Bitcoin collection - we have two options for you;

1) Receive a refund in funded coins from our Litecoin collection.  The price of these coins will be as it is currently on our website.  We already reduced the price of these coins to cost and make 0 profits on them.  I will happily disclose the invoices for our product to a trusted member of the community so that it can be verified that we do NOT make a penny on them. You can expect your coin refunds to be delivered to you within 30 days from your request.

2) Negotiate a payment plan with us so we can refund the amount of digital currency that you paid for your coins.  As with the coin funding, these payments will be coming from personal funds and as such it could take as long as 90 days for you to receive a full refund.  We do propose your refund be paid to you in three installments, with the first installment due to you within 30 days of your request.


To all competition prize winners;

Due to the situation with the company and the fact we will not be manufacturing the bitcoin collection we will be unable to pay the prizes promised.  Once we have dealt with our other outstanding issues and made things right with our customers, we will re-visit the situation and look at the possibilities of what can be done to rectify this situation.


IMPORTANT
We have had some people contact us suggesting that because the price of digital currency has fallen, they should be compensated with more digital currency when they are refunded. This is NOT possible.  The amount of Litecoin or bitcoin you paid will be the amount you are returned.  The price of digital currency is completely out of our control.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Coinographic on February 04, 2015, 10:05:55 AM
This is why I encouraged coinographic a few days ago to have an open dialogue publicly with their customers. It appears they are hiding.

Some customers might not want an open public dialogue.  These issues are between us as a company and our customers. This may just be one big drama for you to stick your wooden spoon in, but for me this has been my life for nearly a year.  A lot of hard work and money has gone down the toilet and you just seem to want to use these threads as one big advert for your business.

With respect, this has nothing to do with you!  You have never been a customer of coinograhic and since the business started you have done nothing but interfere and do your best to bring us down.

Continue with your input if you wish (its a public forum) but i have absolutely no interest what-so-ever in anything you have to say or your suggestions 


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: iawgoM on February 04, 2015, 04:21:14 PM
To all competition prize winners;

Due to the situation with the company and the fact we will not be manufacturing the bitcoin collection we will be unable to pay the prizes promised.  Once we have dealt with our other outstanding issues and made things right with our customers, we will re-visit the situation and look at the possibilities of what can be done to rectify this situation.

OR, you can pay us with your silver litecoins that you have in stock...to get something at least.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: bithalo on February 04, 2015, 04:29:58 PM
This is why I encouraged coinographic a few days ago to have an open dialogue publicly with their customers. It appears they are hiding.

Some customers might not want an open public dialogue.  These issues are between us as a company and our customers.

I for one, welcome a public dialogue.  One of my biggest concerns with Coinographic has been the lack of communication in the past.  Keeping an open channel is a good thing.  And yes, I am a customer.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 04, 2015, 07:38:17 PM
This is why I encouraged coinographic a few days ago to have an open dialogue publicly with their customers. It appears they are hiding.

Some customers might not want an open public dialogue.  These issues are between us as a company and our customers.

I for one, welcome a public dialogue.  One of my biggest concerns with Coinographic has been the lack of communication in the past.  Keeping an open channel is a good thing.  And yes, I am a customer.

@Coinographic, your own customer above is requesting a public dialogue. Bithalo is not the only one requesting this.

Of course those who want privacy can get privacy from dealing directly with you. But I suspect this "negotiation" option you given about refunds in crypto coins (BTC/LTC) will vary with each customer. This way you maximize how much you do not have to pay back.

The open dialogue gives everyone a voice in the issue of the money they sent you to be refunded.

If CUSTOMER A gets 90% refund then CUSTOMER B should get 90% refund. Not where one gets 90% and one gets 70% etc....

Coinographic, when you first started posting your coin designs up on Litecointalk I was a supporter and I even bid on your first auction (which ended controversially by your own doing). Ever since then there have been red flags popping up:

1. You claim your computer system that crashed was not backed up because you had family problems and health issues. Those two issues have nothing to do with each other because creating a system that is secure starts from the beginning, not as you go along. Just admit you messed up and stop making sorry excuses.

2. You blatantly lied to your design contest winners about when they would be paid in early Jan 2015.

3. Now you expect people to wait up to 90 days to get repaid for physical Bitcoins they ordered. OR be refunded from your silver collection at cost. Which I think is ridiculous.

If you did not want me or the public involved in your business perhaps you should not have posted your business/coins on a public forum.

Didn't you tell me that your business wasn't going to be going anywhere and that you would be competition in the physical coin space for some time?...yes you did....now you have to eat your own words.


We are not going anywhere and i'm afraid you will have to put up with our competition for a long time to come. 


Pity because I was rooting for you guys early on as we need more honest and upfront businesses in the cryptocoin space. This is seriously looking like a scam to me now.

This is why I encouraged coinographic a few days ago to have an open dialogue publicly with their customers. It appears they are hiding.

Some customers might not want an open public dialogue.  These issues are between us as a company and our customers. This may just be one big drama for you to stick your wooden spoon in, but for me this has been my life for nearly a year.  A lot of hard work and money has gone down the toilet and you just seem to want to use these threads as one big advert for your business.

With respect, this has nothing to do with you!  You have never been a customer of coinograhic and since the business started you have done nothing but interfere and do your best to bring us down.

Continue with your input if you wish (its a public forum) but i have absolutely no interest what-so-ever in anything you have to say or your suggestions  


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 04, 2015, 07:39:46 PM
Just to be clear if they had all of the funds to refund customers, they wouldn't need 90 days to repay or even 30 days.

@Coinographic customers I encourage you all to demand a public dialogue with coinographic in how you all should be repaid equally. I suspect that if you do not some will make out better than others and in the end that would not be fair to you as their customers.

Something to think about when concerning your money.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 04, 2015, 07:44:59 PM
@Mart9275,

It appears you may not get paid as you would like. The contest design winners are not going to be paid any time soon if at all.

Have you heard from Coinographic?


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: MrBAU on February 04, 2015, 07:58:20 PM
It's clear that us winners of competitions will not get anything, by the time you finish all refunds there won't be anything left to give,
and who knows how many months we will have to wait 3-6 months.

It's a shame we trusted you.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 04, 2015, 08:00:54 PM
It's clear that us winners of competitions will not get anything, by the time you finish all refunds there won't be anything left to give,
and who knows how many months we will have to wait 3-6 months.

It's a shame we trusted you.

It is a shame. They want to keep up a facade of being honest yet...it is glaring how unprofessional and dishonest they have been.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 04, 2015, 09:46:36 PM
https://bitcointalk.org/index.php?topic=938192.msg10359904#msg10359904


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Mart9275 on February 04, 2015, 10:07:18 PM
Have you heard from Coinographic?

Yeah, he has promised to pay me after he has taken care of his customers (IMHO, the right priority), and I of course expect him to honour his word.

In any case, let this be a lesson to everyone: If you do any work online, be freaking sure to have your payment in escrow before you start.

As already stated, though this entire show might have many of the hallmarks of a scam and many customers indeed feel cheated, I don't think it was ever intended as a scam. I know that Mark has put in a shitload of work into this project, but sadly it seems like he has tried to bite off much more than he can chew, and all along the way his pride has kept him from being open and honest about what has been going on. A really bad combo that we now see the sad result of.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 04, 2015, 10:11:09 PM
Have you heard from Coinographic?

Yeah, he has promised to pay me after he has taken care of his customers (IMHO, the right priority), and I of course expect him to honour his word.

In any case, let this be a lesson to everyone: If you do any work online, be freaking sure to have your payment in escrow before you start.

As already stated, though this entire show might have many of the hallmarks of a scam and many customers indeed feel cheated, I don't think it was ever intended as a scam. I know that Mark has put in a shitload of work into this project, but sadly it seems like he has tried to bite off much more than he can chew, and all along the way his pride has kept him from being open and honest about what has been going on. A really bad combo that we now see the sad result of.

Thanks for the update. I guess time will tell once again if he is honorable or not.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: MrBAU on February 04, 2015, 10:18:46 PM
Have you heard from Coinographic?

Yeah, he has promised to pay me after he has taken care of his customers (IMHO, the right priority), and I of course expect him to honour his word.

In any case, let this be a lesson to everyone: If you do any work online, be freaking sure to have your payment in escrow before you start.

As already stated, though this entire show might have many of the hallmarks of a scam and many customers indeed feel cheated, I don't think it was ever intended as a scam. I know that Mark has put in a shitload of work into this project, but sadly it seems like he has tried to bite off much more than he can chew, and all along the way his pride has kept him from being open and honest about what has been going on. A really bad combo that we now see the sad result of.
I also feel cheated, and despite pm-ing and emailing him I still did not receive any information from him.
I've seen they also removed the Bitcoin Coins from their site, but left the Litecoin ones.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Mart9275 on February 04, 2015, 10:28:05 PM
I also feel cheated, and despite pm-ing and emailing him I still did not receive any information from him.
I've seen they also removed the Bitcoin Coins from their site, but left the Litecoin ones.

The complete radio silence that many experience is in my book not acceptable, and on top of that the website keeps on selling the coins in stock like nothing has happened. IMHO he should deal with the problems at hand before trying to get more customers that could end up in the same situation. If nothing else, it is an extremely bad message he is sending and I really wish he'd start listening a bit.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Coinographic on February 05, 2015, 04:39:53 PM
Thank you to everyone who has filled out the forms so far.  We are reviewing each request as we speak. If you filled out the form before this message, you will hear from us before the close of play on Tuesday

Regards


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Mart9275 on February 10, 2015, 01:27:54 PM
Good to see that some action is being taken. Would be great to hear from some customers as well :)


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Mart9275 on February 16, 2015, 09:19:39 PM
Well, so much for being the naive optimist that I am:

Coinographic LTD was set up in the early part of 2014 as a legitimate company for the purpose of creating unique physical crypto-currency coins.  Every effort was made to try and make the business succeed.

Over the last few months the company has struggled to generate sales and support for our products.  We have also suffered a lot from the fall in the price of digital currency as well as other issues.

As a company we had every intention of trying to resolve our issues and we have truly exhausted every avenue to try and raise capital to either make good with our existing customers or issue refunds to those of you that invested in pre-orders of our upcoming Bitcoin collection.

Unfortunately, we regret to have to announce that due to events over the last few months the company is now bankrupt and can no longer continue trading.

As a result of our liquidation we are unable to honour any outstanding orders, coin funding or pending refunds.

As of today we will no longer be able to correspond with anyone.  Our email accounts, website and telephone numbers will now be terminated.

If you wish to issue a winding-up petition (WUP) against our company you can do so from the following link - https://www.gov.uk/wind-up-a-company-that-owes-you-money/overview.

Our company information is below;
Coinographic Ltd
registration number 08773620

We are truly sorry that it has come to this and wish everyone the best for the future.


 ::)


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 17, 2015, 12:55:00 AM
Thank you to everyone who has filled out the forms so far.  We are reviewing each request as we speak. If you filled out the form before this message, you will hear from us before the close of play on Tuesday

Regards

Translation: "Thank you for filling out the forms like the idiots you are. We are reviewing each request as we speak with our mouth of lies. If you filled out the idiot form before this message, you will not hear from us as we PLAY with your money on Tuesday."

 ::) ::) ::)


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Saigonsmokes on February 17, 2015, 01:05:10 AM
I already commenced legal proceedings against Coinographic last week, he is aware of this. The company is yet in liquidation, no liquidator has been appointment yet according to my solictor.

Refund Owed

He owes me 5.46BTC and 729LTC.

Mark has the following coins in stock and I have emails confirming this, he was trying to get Charlie to buy some coins recently and I am not sure if this went through:
45 bull coins
29 Chicken coins
38 LA coins
352 1 LTC coins

If anyone would like Marks personal details please PM me. I will be back in the UK next month to deal with this and to visit Mark in person to discuss this matter further, if anyone wishes me to take on collection of their debt please PM me.

Please read here: https://www.gov.uk/liquidate-your-company

'You can be banned from being a director for 2 to 15 years or prosecuted if the liquidator decides your conduct was unfit.'


Once I estbablish who the appointment liquidator is, I will post their details here. As you can see above, if the liquidator decides Marks conduct was unfit he will be banned from being a director for 2-15 years. I suggest when I post these details that everyone involved contact the liquidator and explain why Marks conduct was definately unfit and perhaps fraudulent.

Mark is currently the director of this company, http://www.visualsin.co.uk/, company reg: 8709006 which today is showing as CLOSED FOR BUSINESS.

I will update this thread when I have further information. I suggest everyone report this to COMPANIES HOUSE as a 'fraud' to ensure that they are aware of the practices of Coinographic and that they still have stock in hand. https://www.gov.uk/government/publications/reporting-fraud-about-a-company-to-companies-house, they will work with the liquidators and its likely Mark will not tell the truth to the liquidation team

The Company Investigations team within The Insolvency Service has the power to investigate limited companies where information received suggests corporate abuse, such as:

serious misconduct
fraud or scams
sharp practice in the way a company operates

Also to complain to the INSOLVENCY SERVICE: https://www.gov.uk/complain-about-a-limited-company


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 17, 2015, 06:01:26 PM
LINK: https://litecointalk.org/index.php?topic=20417.msg253317#msg253317


Reposting from Litecointalk.org


I wanted to post to address a couple of the issues raised and try my best to answer them;

1. We have not appointed a liquidator for the simple reason we cannot afford one.  We have posted a link so that anyone can request a wind-up order for our company. At that point a liquidator will be appointed. We have no liquidator information to post because there isn’t one as yet.


No liquidator exists because originally you put on a facade to make people think you were actually going to work with them on order refunds, coin FUNDING, and preorder refunds. Yes people should sooo take your word as truth.  ::)

2. We do have some stock but not as many as people think.  All we have in our hands are 1ltc coins.  The silver coins are being retained by the coin manufacture.  The coins we are holding will be given to a liquidator should one be appointed.  We also have a lot of boxes, holograms & proto-type coins as assets.

You supposedly made it appear on your website that you had hundreds of 25 LTC bull coins, hundreds of 10 LTC LA coins, and hundreds of 10 LTC chikun coins.

Talk about putting up an image to make you look like you are fully stocked when you really aren't.


3. We have shut everything down because we can no longer operate as a company and have exhausted all possibilities of trying to raise capital to make things right.  Neither the company nor I own a single Bitcoin or Litecoin.

Yeah so you took people's money for physical coins you SUPPOSEDLY have, SUPPOSEDLY could fund, and can't refund that money/BTC/LTC?

You are so full of crap.

4. Since we announced our problems we have not sold a single coin, we did not accept any orders that we knew we were not going to be able to fill.  

Yeah yeah sure sure. I'm sure you were not funding coins back in October because you "knew" you could fulfill all outstanding orders. Please stop with the BS.

5. Any monies received for pre-orders of the bitcoin collection were invested into the company and the production of those coins.  We paid for molds, dies, prototypes, boxes, holograms, competitions, designs, website, advertising, hosting, office costs, and internet as well as many other associated costs.  I personally invested much more of my own personal money into this project then was ever received in orders.  

Blah blah blah...more lies. Even if that is true why would you invest money into a project you only had partial funds for? That makes no sense.

Why were preorder funds used to pay for office costs, internet and other associated costs as well as website? I don't see how they are related.

I'm sure your preorder customers did not know you would use the funds to fund your BUSINESS costs and not your physical bitcoin project costs.


6. Support for our product was very low since the company started.  We have had no more then 30-40 customers since the company started last April.

Stop blaming your customer base as the reason your company went under. And stop blaming the price of Bitcoin/Litecoin for your failures.

7. We never kept any private key information.  Redeem your coins if you wish to or can’t trust that fact.

Yes as if people should believe you given all of your previous lies up until this point.  ::) ::) ::)

8. No fraud has taken place here.  Every penny received can be accounted for in costs.  We have all the paperwork and details for everything.  This is simply a case of a company running out of money and not selling enough products.

Once again if you werent selling enough products and did not have enough to produce the Bitcoin collection why did you try to keep up the facade that your company could afford to finish those coins and orders of other coins that you did not deliver/fund? Like I said, you sir are full of BS.

Yeah if you did not have enough funds to produce your bitcoin collection, why collect preorders?

Were you hoping your customer base would completely fund your projects? Like BFL?


9. I personally have no money.  My other business has also gone bust at the same time. I am struggling to put food on the table for my children.  You can DOX me (my information freely available on the net), sue me or visit my house.  It doesn’t change the fact that there is no money. I don’t own a house or any other assets personally.  If there was a way I could have sorted this out from my own money, I would have. I had/have no interest in ripping anyone off; I simply do not have any options open to me to resolve this.  Closing the company was my last point of action.

You say you have no money yet you claimed to have the ability to make people whole (at least somewhat). What was that form for if not to delay for more time?

Yeah sure your other business went bust at the same time. How convenient.

Now you are going to play the "my family doesn't have food" card? Seriously you are taking this pretty far.

10. We are not hiding any Bitcoin or Litecoin.

Where have we heard that one again???  ::) ::) ::)


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Furio on February 17, 2015, 06:06:15 PM
Still makes me a bit sad, it's shit like this, among other things, that hold Bitcoin and Crypto in general back, it seems unsafer, while in fact it is much safer.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on February 17, 2015, 06:31:49 PM
Still makes me a bit sad, it's shit like this, among other things, that hold Bitcoin and Crypto in general back, it seems unsafer, while in fact it is much safer.

I agree that these scams do make crypto look bad.

That is why I am so passionate about outing scammers as they make the entire crypto ecosystem look bad.

This guy had so many red flags from months ago.

If it walks and talks like a scam...it most likely is.


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Saigonsmokes on February 18, 2015, 12:35:00 AM
https://litecointalk.org/index.php?topic=20417.msg253384#msg253384


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Jettison86 on April 03, 2015, 07:40:57 AM
Coinographic 25 LTC physical coins/private keys are compromised.  Check your coins.

https://litecointalk.org/index.php?topic=20417.msg262284#msg262284


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: smoothie on April 03, 2015, 09:10:10 AM
https://litecointalk.org/index.php?action=post;quote=253162;topic=24707.0

One serious thing to consider is if Coinographic is willing to run away like this, what is to stop him from keeping a copy of your private keys to your physical coins.

ALL PHYSICAL COINOGRAPHIC COINS SHOULD BE CONSIDERED COMPROMISED AT THIS POINT GIVEN THEIR ACTIONS.



Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: Furio on April 03, 2015, 09:42:58 AM
https://litecointalk.org/index.php?action=post;quote=253162;topic=24707.0

One serious thing to consider is if Coinographic is willing to run away like this, what is to stop him from keeping a copy of your private keys to your physical coins.

ALL PHYSICAL COINOGRAPHIC COINS SHOULD BE CONSIDERED COMPROMISED AT THIS POINT GIVEN THEIR ACTIONS.


I allready read a longtime ago that he scammed people, so I removed him from my physical coin thread. My thoughts are with the ones he robbed, shame shame!


Title: Re: Coinographic - DO NOT BUY! A warning to the community!
Post by: bithalo on April 03, 2015, 12:24:54 PM
If he stole the private keys, then there should be no doubt in anyone's mind that Con-ographic is a thief and scammer.  He should be criminally prosecuted for his prior acts of embezzlement, fraud and now theft of property.

I checked my 25 LTC, both 10 LTC, and 1 LTC.  At the moment, my balances are still intact.  Due to the low price of LTC right now, I'm unsure whether to break open the hologram.  As a collector, I hate to destroy the coin.

Should I decide to sweep the keys, what options do I have?  Any online wallets like blockchain.info to import LTC keys?