Bitcoin Forum

Economy => Scam Accusations => Topic started by: twang on March 04, 2015, 08:15:05 PM

Title: BTC-E.com wire transfer problem
Post by: twang on March 04, 2015, 08:15:05 PM

I wire transfer USD $4500 to BTC-E.com back in 1/5/2015, but the fund still is missing from my account. My bank has confirmed that the fund was deposited to the Mayzus Financial Service Limited but the customer service in BTC-E.com insisted that the fund was not received. How should I go from here to look for my money. My bank said that they could "trace" the money for me. What else should I do? Any suggestions and any experiences are appreciated. Thanks.

Title: Re: BTC-E.com wire transfer problem
Post by: twang on March 04, 2015, 08:23:33 PM

The customer service was not helpful at all. My ticket # UHV-108-63758. It started to ask me for the bank transfer confirmation, then asked me to ask my bank to do the investigation.... Now it said that "banks will continue talk" ???? Anyone has similar experiences?

Title: Re: BTC-E.com wire transfer problem
Post by: mayax on March 05, 2015, 05:38:59 PM

Quote from: twang on March 04, 2015, 08:23:33 PM

ask your bank to trace your wire and then you will see what you have to do

Title: Re: BTC-E.com wire transfer problem
Post by: MarkMJ on March 06, 2015, 01:13:46 AM

Hello dear,

Yes me!I had the same problem but now is resolved,
Depends on the bank I think!I use only ING (NN)

Title: Re: BTC-E.com wire transfer problem
Post by: twang on March 06, 2015, 02:53:31 PM

Quote from: MarkMJ on March 06, 2015, 01:13:46 AM

Hello dear,

Yes me!I had the same problem but now is resolved,
Depends on the bank I think!I use only ING (NN)

Thanks. May I know how long was it take to resolve it? Bank of America only offered to trace the money....

Title: Re: BTC-E.com wire transfer problem
Post by: FinerVapor on May 08, 2015, 06:20:29 AM

One time I transferred funds to BTC-E, but they bounced back to my account after few weeks (- fee). So go figure, not using BTC-E any longer. :P