Bitcoin Forum

Economy => Service Announcements => Topic started by: Mt.Gox_Alex on August 08, 2012, 08:44:57 AM



Title: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: Mt.Gox_Alex on August 08, 2012, 08:44:57 AM
https://mtgox.com/press_release_20120808.html

TOKYO - JAPAN - August 8, 2012 - It is with great pleasure that we can now announce the restoration of timely USD withdrawals via Dwolla’s network for our US Customers.

Since Dwolla's implementation of its new terms of service, deposits and withdrawals from and to Mt.Gox have become somewhat delayed. However, Dwolla has today given us their full support by formally acknowledging our legitimate use of their financial network within the boundaries of their new TOS (Terms Of Service) for our US customers

Withdrawals
In the past few days we have moved a large amount of funds to our Dwolla account and starting within the next seven business-days (approximately) all withdrawals begin to be processed at their normal Dwolla speed and reach our customer's bank accounts smoothly and quickly.

Deposits
While deposits were not affected to a similar degree, Dwolla and Mt.Gox have set up a new set of rules for people to use their financial network in order to send funds to Mt.Gox. Please make sure that you are following Dwolla's new Term Of Service prior to sending funds, and if you have any doubts, please contact Dwolla’s support team of visit the support center website.

Reminder
Finally we would like to remind customers wishing to use Dwolla and Mt.Gox the necessity for them to become verified by both services to avoid any delays.

Once again we would like to thank all our customers that continue to use our services via Dwolla despite the recent troubles and delays.

---
From: Dwolla Compliance <compliance@dwolla.com>
Date: Fri, Jul 27, 2012 at 9:31 AM
.....
Dwolla formally grants permission for Mutum Sigillum to continue using the Dwolla network.

---

Regards
Mt.Gox Co. Ltd Team.

Media Contacts
press@mtgox.com


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: fcmatt on August 08, 2012, 02:02:02 PM
Nice.

I have been basically doing a withdraw and forgetting about it for two weeks. Then it shows up at dwolla.
Good news that this is going to be faster now.


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: rjk on August 08, 2012, 02:07:35 PM
Verification requirement still sucks, big time.


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: fcmatt on August 08, 2012, 03:10:57 PM
Verification requirement still sucks, big time.

Well, the verification process was painless for me. Just upload some scans.
Yes.. having mtgox know exactly who I am is annoying in some fashion but they could
have figured it out anyway based on my usage of their website if it came down to it.
Like if I broke a law.. dwolla already knows exactly who I am and eventually dwolla would
end up telling them if a court ordered it.

Anyway.. faster is better.


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: casascius on August 08, 2012, 07:34:49 PM
Hooray!!



Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: BitPay Business Solutions on August 15, 2012, 08:21:59 PM
I have numerous Withdrawal requests from 8/8 that still have not arrived in Dwolla.  What is the ETA of getting this caught up?



Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: URSAY on August 15, 2012, 08:26:17 PM
Verification requirement still sucks, big time.

I stopped using Gox when they were hacked.  I'm still trying to figure out why I would willingly give such sensitive info to a company that has already allowed my personal info to be taken.  I would consider using Gox again but not with these verification requirements.

Gox?  Care to respond?  :)


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: Valalvax on August 15, 2012, 08:29:41 PM
I presume that that information is stored offline... maybe.. if they are smart it is


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: fcmatt on August 15, 2012, 08:42:06 PM
Verification requirement still sucks, big time.

I stopped using Gox when they were hacked.  I'm still trying to figure out why I would willingly give such sensitive info to a company that has already allowed my personal info to be taken.  I would consider using Gox again but not with these verification requirements.

Gox?  Care to respond?  :)

Then you must not use the internet very much to get stuff done, huh?

Almost every large website, in it's infancy, was owned in some fashion by a hacker.

It is called growing pains. A lot of banks have been pwned. Major companies have been owned.
You probably never read about it because it is part of "internet history" now and you just had
to keep up with the scene for all these years to have heard of them all. Name a major website
and I will fetch you the article of them getting owned.

So you better not shop at some local store with a credit card.. after all.. that info is stored
in, omg, a computer somewhere... and like that computer gets hacked with all your sensitive info.

All they wanted was my real name, street address, etc... and a bill to double check it. They did not
ask me for social security number, credit cards, pin to my bank account, etc.. :-P

----------------

But I came back to this thread to say that a dwolla withdraw is still crap slow. When will it improve?


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: zvs on August 15, 2012, 09:15:32 PM
Verification requirement still sucks, big time.

I stopped using Gox when they were hacked.  I'm still trying to figure out why I would willingly give such sensitive info to a company that has already allowed my personal info to be taken.  I would consider using Gox again but not with these verification requirements.

Gox?  Care to respond?  :)

Then you must not use the internet very much to get stuff done, huh?

Almost every large website, in it's infancy, was owned in some fashion by a hacker.

It is called growing pains. A lot of banks have been pwned. Major companies have been owned.
You probably never read about it because it is part of "internet history" now and you just had
to keep up with the scene for all these years to have heard of them all. Name a major website
and I will fetch you the article of them getting owned.

So you better not shop at some local store with a credit card.. after all.. that info is stored
in, omg, a computer somewhere... and like that computer gets hacked with all your sensitive info.

All they wanted was my real name, street address, etc... and a bill to double check it. They did not
ask me for social security number, credit cards, pin to my bank account, etc.. :-P

----------------

But I came back to this thread to say that a dwolla withdraw is still crap slow. When will it improve?

i had to resubmit since i had blanked out my DL #.  no clue as to why they need DL # when name and address is clearly printed.

but DL # is changed now


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: wogaut on August 15, 2012, 09:30:59 PM
What are the current requirements on the Dwolla side for using MtGox (driver's license, SSN, ...)?

Didn't see that in the TOS.



Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: Stephen Gornick on August 16, 2012, 07:49:27 AM
What are the current requirements on the Dwolla side for using MtGox (driver's license, SSN, ...)?

Didn't see that in the TOS.

Mt. Gox now requires at least Level 1 Verified in order to deposit or withdraw Dwolla funds.

 - https://mtgox.com/press_release_20120518.html

Level 1 says Government Photo ID + proof of residence (e.g., utility bill)

 - http://en.bitcoin.it/wiki/MtGox#AML

 - https://support.mtgox.com/entries/20919111-aml-account-statuses




Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: wogaut on August 16, 2012, 04:14:11 PM
...and for the Dwolla side?

I recall there needed to be:
ID
SSN
30 days account
Social network

Is all of this still required on the Dwolla side with MtGox?



Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: fcmatt on August 16, 2012, 04:37:48 PM
...and for the Dwolla side?

I recall there needed to be:
ID
SSN
30 days account
Social network

Is all of this still required on the Dwolla side with MtGox?



no. drivers license and my electric bill allows me to use dwolla as i see fit. dunno about the 30 day account thing. seems petty to worry
about that part.
still the best way to get your dollars into your checking account for the smallest fee. .25 cents.
slow as crap right now on the withdraw but they state they are trying to improve it.


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: URSAY on August 16, 2012, 04:40:48 PM
Verification requirement still sucks, big time.

I stopped using Gox when they were hacked.  I'm still trying to figure out why I would willingly give such sensitive info to a company that has already allowed my personal info to be taken.  I would consider using Gox again but not with these verification requirements.

Gox?  Care to respond?  :)

Then you must not use the internet very much to get stuff done, huh?

Nope.  Never used the internet.  But I've heard that giving up ALL you personal info to everyone is a great idea.  Not like I would know for sure...I mean...I NEVER use the internet.   ::)


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: fcmatt on August 17, 2012, 04:45:02 PM
Verification requirement still sucks, big time.

I stopped using Gox when they were hacked.  I'm still trying to figure out why I would willingly give such sensitive info to a company that has already allowed my personal info to be taken.  I would consider using Gox again but not with these verification requirements.

Gox?  Care to respond?  :)

Then you must not use the internet very much to get stuff done, huh?

Nope.  Never used the internet.  But I've heard that giving up ALL you personal info to everyone is a great idea.  Not like I would know for sure...I mean...I NEVER use the internet.   ::)

Well best not sell anything more on this forum. After all, people have to give YOU their name and mailing address. Unless you think they are
going to go out and get a PO box under some goofy name to get a t-shirt.


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: fcmatt on August 20, 2012, 08:19:48 PM
well.. i wanted to do a dwolla withdraw today but when i choose my withdraw method I know
see some strange box below the place i put the amount. It is called: "Voucher code".

I cannot seem to find any explanation for it. sigh. must i open a ticket?

I did my withdraw and it worked fine but i really do not need the stress to imagine my money
might go into limbo for a while because of some  box I did not fill in properly.


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: RodeoX on August 22, 2012, 05:10:12 PM
...and for the Dwolla side?

I recall there needed to be:
ID
SSN
30 days account
Social network

Is all of this still required on the Dwolla side with MtGox?
That "social network" requirement is ridiculous. WTF am I supposed to do,  join FaceBook so I can use Dwolla? Let's start a social website called "God's Army to Resist Dwolla".    Then when filling out the form you can say "social network..." Oh, ok I have a GARD account.




Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: barbarousrelic on August 22, 2012, 07:06:14 PM
...and for the Dwolla side?

I recall there needed to be:
ID
SSN
30 days account
Social network

Is all of this still required on the Dwolla side with MtGox?
That "social network" requirement is ridiculous. WTF am I supposed to do,  join FaceBook so I can use Dwolla? Let's start a social website called "God's Army to Resist Dwolla".    Then when filling out the form you can say "social network..." Oh, ok I have a GARD account.

They dropped the social network requirement many months ago, perhaps because of negative feedback from people including myself. (Unless they've changed something recently that I haven't heard about.)


Title: Re: [ANN] Mt.Gox - Resuming Dwolla’s full support for our US Customers
Post by: URSAY on August 22, 2012, 07:07:56 PM
Asking me for DOB.