Bitcoin Forum

hi,

i just read that cryptoxchange was closing, havn't been following up the news , just read today only thou they already closed at november 19.

i have about 2.8k usd with them.

what should i do now? i never added a bank account with them at all

will i be able to get my money back?

thanks for advice!

If you are a customer with funds held by Kenseycol PTY LTD, you can immediately start to demand your funds back. It is important to produce evidence for further actions against Kenseycol PTY LTD. Any amount of money, including Bitcoin, can be reclaimed in accordance with your terms.

https://bitcointalk.org/index.php?topic=126552.msg1364595#msg1364595

from.website. it seems to say that they are paying and takes up to 6week

so i was wondering if we have to go thru legal proceeding. such tedious process?

thanks

That is called "buying time". They are tricking the customers to believe the process of returning funds is complex and tiresome. It is a bluff. They could return the funds in less than a week, even if was necessary process every transaction manually.


Perhaps. Do you live in Australia? If so, you can serve a statutory demand. It is the best option available right now.

live in singapore, currently in usa for holiday, anyone can suggest what i can do?

I would immediately send a letter and email demanding return of funds in 10 days.

emailed but no reply, weird

Anyone successful with the claiming back of money?  Because, mine don't yet got a reply

still no reply, :(

I also have sent them requests to finally verify my account, but I got no answer. It also seems that logging in is not possible anymore.
Is it promising to contact them via letter even if you don't live in Australia? I for example live in Germany.

i wonder too, should we send letter?

anyone sent letter and got $$ in yet?

Has anyone gotten even any response from them?

no reply at all, we are busted?

Seems so, someone else was saying they were told 2 weeks, then that came and went, they were told 6 weeks. Link (https://bitcointalk.org/index.php?topic=124292.0).

prob is no one ever got a response, or anyone actually got 1?

I actually managed to get my account verified after it closed down, the process took 2.5 weeks and multiple emails but they eventually answered.
Immediately initiated a withdrawal right after, no sign of my money yet, it's only been 1 week since then.

do u guys send the letter to them? or just email and wait

i will start sending letter of demand today

I just prepared the letter and wil send it tomorrow morning.

i sent it and emailed it too, finger crossed

Just coming from the post office, good luck for you as well ;)

Received just the standard answer (posted on the blog) on 19th of November about 2 weeks. Then they updated the main page with a 6 weeks notice.

Their page went offline today, as far as I can see.

Anybody get any answer from https://cryptoxchange.zendesk.com or any support@cryptoxchange.com email answer after 19th of November ?

no reply nothing at all from them so far, anyone got a reply?

No signs of life so far.

any suggestion?

still no sign

same here

To the OP and everyone else who lost money in Crypto X Change:

Please call the NSW Police station in Chatswood their number is +612 9414 8499 and make a complaint about Crypto X Change and Kenseycol Pty Ltd.

I just filed a police report and they said they might or might not go any further. So please ring them up and let them know that this is important to you that this guy Ken is brought to justice. What he's done is a criminal matter under Section 184 of the Corporations Act.

still no news

so can i say its gone?

Please ring the Chatswood (+612 9414 8499) and Orange (+612 6363 6399) police stations to make a complaint. I will be doing the same tomorrow.

I've already filed a police report with Chatswood police station so if you talk with Aaron there he'll at least have some idea about what Bitcoin is.

I sent my letter of demand on Friday so next week Monday I will commence a small claim through the court. Will update with any news.

well i have almost 3k there, i won't mind flying over to australia if there is a 80% chance of getting the $$ back?  go to the court or something? and treat it as a holiday too, is it any use of doing that?

I don't think it's worth it unless you plan on staying 6 - 12 months. The court process is excruciatingly slow.

I went to the police station today and the officer I spoke to last time was there. He said in order for them to take any action at all he needs proof that Bitcoins were actually sent to Crypto X Changes Bitcoin address.

I unfortunately used my GLBSE account as a wallet and sent the funds from there - stupidly not downloading an account history file between then and when GLBSE was closed. I have tried numerous times to get in contact with Nefario (James) via email but unfortunately have had no response.

So I call upon anyone affected by the Crypto X Change scam to post any deposit addresses that Crypto X Change used. If we can triangulate the addresses to an IP address some how - or better still a Mt Gox BTC address which is linked to Colin Robert Armitt's identity, then the police have a criminal case they can work on.

Please everyone post your deposit BTC addresses to help me identify where all these coins are moving!

I always sent my bitcoins to 15sm9DZHc9GTNSoqit2d6tRfBvgirHjyGq

15G2Bg9pTTx2ue3AJGsiKSMniS8Yi1yzKy

http://abr.business.gov.au/SearchByAbn.aspx?SearchText=12+140+244+828
Cryptoxchange is not listed as a business anymore.

They changed 21st of December 2012 registered address:
21/12/2012   028223887

Anybody have the documents for the new address ?

Cryptoxchange is only a trading name. The company behind the trading name is Kenseycol PTY Ltd.

https://bitcointalk.org/index.php?topic=126552.msg1364595#msg1364595

Yes, I know, the link lists ASIC data for Kenseycol. "Cryptoxchange" was on the list (december last time I checked) of "Business name(s)", it's not there anymore.

That name never was in the list.

https://bitcointalk.org/index.php?topic=126552.msg1343078#msg1343078

Weird, I can almost swear I saw a list in which Cryptoxchange was next to Mr Bitcoins and West Autos.
Anyways, question still remains, if anybody payed already the ASIC $8 fee  to get the last registered address, please share.

seriously anyone got back anything? or are we wasting our time here

Nothing.  At this point I'm assuming my money there is lost.

I complained to NSW Fair Trading but they were unable to make contact with Kenseycol. They said the next step would be to take it to the Consumer, Trader & Tenancy Tribunal (www.cttt.nsw.gov.au). I have had no replies to any of my letters or emails.  I am trying to work out if it is worth taking the next step and getting a court order.

I just got the latest ASIC Company Extract for Kenseycol Pty Ltd ACN 140 244 828.  The registered office from 28/12/2012 is 27 Kamdell Place, Orange NSW 2800.  Director is Colin Robert Armitt of 25 Olympic Drive, Orange NSW 2800.

An ASIC search also shows CRYPTO X CHANGE as a registered business name number BN98597140 with the Office of Fair Trading, New South Wales, from 29/09/2011.

Bill, coordinate with dadj, he's Australian and taken the most steps from what I've seen until now.

Yes, I will try the Police at some stage like dadj suggests. I am in NSW Australia.

CryptoXChange has received a scammer tag, but this does not help very much.

I opened a separate thread for those who would like to pursue this further on, to see how many of us were scammed and gather some more proof on that:
https://bitcointalk.org/index.php?topic=142130.0

You don't need to post your names/personal info, we just need to see how many of us are into this mess.