Bitcoin Forum

I thought CampBX was a reputable business. I have some btc from my online business and wanted to trade it into USD. I opened an account, the trading went well.

The problem started when the amount of dollars in my account acceded $10,000. Apparently, they have a limit right there due to regulations. My account was frozen. CampBX didn't answer my emails for over a week. All I knew was that I couldn't get to my money and I was increasingly worried that I had been ripped off.

Someone finally did reply. Explained about the $10,000 limit. Said that they removed $2500 and put it aside so that my account was now active again and I could withdraw money. But they didn't explain how to get the $2500 that had been removed.

I emailed over and over, with increasing anxiety yet again. Two weeks later I finally got a reply saying that I should send an email with instructions, and the treasurer would release the funds in whatever way I wanted.

So I send the email as requested, telling them how I wanted my money. That was almost two weeks ago. There has been no reply and my account shows no activity. Nothing. Not in "orders" (where the bulk of my money is) and not in "history" (where I can see the amount of $2500, but can't get to it).

No on replies. No one sends my money.

I even sent all the ID requirements so that my account can be "verified" and all restrictions lifted, on the chance that would help. Nothing. No reply to that either.

The amount in question is about $11,000 total. I can't lose that kind of money!  In the last email I sent yesterday, I have threatened to contact the state attorney general. Still no reply.

I am beyond frustrated at this point. I feel totally ripped off. CampBX is a scam as far as I'm concerned.

Does anyone have any advice???? I'm desperate. All I want is my money.

CampBX has no customer service. I am surprised that anyone there ever replied to you at all. See my review at https://bitcointalk.org/index.php?topic=139737.msg1488226#msg1488226 (https://bitcointalk.org/index.php?topic=139737.msg1488226#msg1488226).

For what it's worth my gut-feel is that they are not crooks ... just incompetent. Were I in your shoes, I would file a complaint with the authorities.

Thanks, Coqui. I'll read what you wrote. I'm scrambling to see what problems others have had and what has worked to get money out!

Never blame on malice that which can be explained by ignorance, or stupidity.

Wow.. Glad I saw this thread.

I've used campbx for a dozen or so deposits and no issues. Yesterday, they were about  3 or 4 hours slower than  usual, but they pushed it thru as soon as I opened a ticket. I keep all my transactions under  $1000 though...

I opened an account with them and sent a check for $200 to get started.  The check cleared on 1/17/13 and they still show nothing in my account.

I can't blame that on incompetence.  Would you let your bank handle your money like that?

I've submitted tickets.  When you get the automated response, it says you can track your ticket, and then sends you to a site where you can't.

I can't wait to get my money out of there!

Coinbase is so much easier.  They can automatically withdraw and deposit money to your checking account.

Wishing us all luck.

When using CampBX, I only fund it from a Dwolla account. You will note that it always takes several days after the ACH has been drawn to show up in Dwolla too.

Mailing a check seems like you are asking for delays. These things take time, this is not MasterCard you are dealing with.

I understand that, but they've had my money since January 17.  Even if they have a retired grandmother in the office, part time, handling deposits, it should be in my account.

Given the fluxation of the price of bitcoins, if I send a check and get funded a month later, who knows what I'll get.

Coinbase takes the money immediately via ACH, and gives you bitcoins a few days later.

Just reporting my experience.  An you can see I'm in the newbie section....

But the bitcoin service with prompt customer service will win in the end.  I'm betting on services like coinbase....

The part that really irks me is that I tested CampBX first with a small amount--$600--and it went fine! I did the trade, they sent my money, and all in a timely manner. That was what made me decide they were legit.

I have no way to access my money. None, zip, zero. They are sitting on it, keeping it, refusing to reply. Feel free to learn from my mistake.

Still nothing in my account; still no response to my multiple tickets.

I'm sending demand letter to the registered agent of the company.

Bulbul Investments LLC
Attn: Keyur Mithawala
23109 Deer Trail
Alpharetta, GA  30004

Monitoring

It took them about 14 hours to clear my most recent Dwolla deposit (this was after I submitted a ticket). They say Dwolla deposits should only take 6 hours.

Maybe they have an influx of transactions they can't keep up with?

I've been using campBX for 8 months now with no issue.  But they do not have a large revenue business like mt gox so I think you'll just need to be understanding about delays in customer support. 

Just a guess: as a new user, they are probably sitting on the cash to make sure the check isn't a forgery.  Did you validate your account?  Remember, once they send you your bitcoins the $ is gone and if the check is forged, they get hit with the clawback.

Still in a market like the last 2 weeks, it would be nice if they let you trade the bitcoins but didn't let you take them out of their system (until the check is verified)...

Well they are very slow and Keyur had this** to say in an interview but yet no phone number is available to contact them and they are not responding to my tickets.




**
However, users aren’t the same as exchanges. Mithawala said an exchange has to be transparent, visible and credible: it has to be backed by people you can name and phone numbers you can call.

I believe my funds will be 'unlocked' but the delay is plain wrong at this point.


This is a quote from an interview found here:

http://www.theregister.co.uk/2011/07/10/camp_bx_goes_live/

I just put money in bx, this is the first place that I've read something bad about them, I hope I don't get scammed.  I will be watching this post for updates.  good luck liralen!

Dear Liralen,
     I checked in with our treasure and looks like your issue was resolved.
Your issue took her longer time to address because of two issues:

(1) Your account crossed the compliance limit.  Once you cross this limit, we have to follow a process outlined by our compliance provider.  I know of Bitcoin websites in Russia that give  you all clear in 20 minutes after you send them your ID, but USA rules and regulations are very different.

(2) Paper withdrawals through USPS Money Orders are inherently slower.  If there is an issue with USPS you have to allow for 3-4 weeks for trace mails and money order serial numbers.
If you use electronic withdrawal methods like ACH / Wire / Dwolla, we can address those tickets much faster.

Hope this helps you understand our situation better.

Thank you,
     Keyur

so many of these bitcoin companies are shady...it definitely turns me off to the whole deal.

I use Campbx all the time and have never had any trouble with them.   I do about 4-5 transactions per week for over 5000 dollars and have never had to wait more then 6-7 hrs for it to be processed. I'm sorry some of you have been having trouble but with all the customers they have, it's definitely not a trend for them to be late. I had one issue and sent them a ticket and it was resolved immediately. I just wanted to give my opinion.

I sent in a money order a week and a half ago and it has not been credited yet, IIRC their website says 2-3 days for a money order to be credited once received. I'm not sure what the problem is, CampBX... I sent a support ticket and of course it hasn't been responded to yet. I suppose I'll check my email AGAIN. At least change the stated wait time for crediting money orders so as not to mislead people...

I thought they'd be a nice replacement for Bitfloor but it looks like not. I hate to give them a "one strike you're out" policy but based on BTC exchange crap I've dealt with in past, I just don't want to deal with even a hint of incompetence. I'll have to look elsewhere or deal in OTC only.

Just my personal review, I am aware others have had positive experiences.

Ashley, we do credit MOs on the same business day or worst case 1 day later and there is not much of a delay there.

Are you sure MO has reached our office?  Do you have a tracking number?

Thanks for responding; I'll reply via PM, my email provider has been down sporadically so there is a chance that the support ticket did in fact get answered.

Keyur,

I recently opened an account at Camp BX and am NOT satisfied with the customer support!

#1:  I sent in account verification docs via e-mail on 5/5/13.  No response on that yet.

#2:  I deposited via Dwolla on 5/10 and was credited a few hours later.  Made a SECOND Dwolla deposit on 5/11 (Saturday), Dwolla transaction ID # is 2940825.  Here it is Tuesday (afternoon in Atlanta) and still no credit for that deposit.  I opened a trouble ticket on that problem last evening - nothing on that yet.

Do you really think this is an adequate level of service??  All my interactions with Mt. Gox were handled within a short period of time (a couple of hours).

Once this is corrected, I'm seriously thinking I should transfer all my funds to Mt. Gox, where TIMELY customer service IS AVAILABLE.

 

To be fair, I've also experienced variable times in the crediting of my Dwolla deposits to Mt. Gox... but thus far they've all arrived eventually.

That said, the complaints in this thread do seem to indicate substandard communication and customer service on the part of CampBX, which is a shame, because an exchange that puts real effort into CS will grow marketshare.

Bitcoin needs service providers with Amazon level customer care. The current crop do not instill confidence.

Hi MWM,
     #1 All verification requests received by May 10th have been processed if the documentation was complete.  I will take a look and see what happened with your KYC check.

      #2 Dwolla did a code change recently and there have been multiple issues like missing transfers, high failure rate for API, and "Next" button that doesn't work.  We are working with Dwolla to resolve this as fast as we can.

As you know, CampBX helpdesk is not staffed by customer support but by engineers and treasurer who do the actual work.  This enables us to resolve all issues and eliminate the root cause for good, but we do not have the bandwidth to provide status update in the meantime.  Give us a little more time and we will resolve your Dwolla transfer issue too.

Thank you,
       Keyur

Glad I saw this thread

YUP THEY ARE A RIPOFF!  They stole btc out of my campbx account.  I WOULD NOT USE THEM.  I have been in contact with them today and they are just giving me the runaround. 

So last week I transferred 5 btc into campbx from my home computer wallet.  I was waiting for the price to rise so i could sell them later that night, the price fell so i didn't do anything.

Logged on today and they were gone.  The said that my history transaction showed that they were transferred but the address they said it was transferred to was the same address i generated on their site.

YUP THERE CROOKS!!!

In my opinion it definitly looks like a ripoff..

I've used CampBX for a few weeks without problems. Their customer support turnaround isn't great and can be frustrating, but they seem to be a legit business who is following the letter of the law with regard to FinCen.

one cool thing about them is their referral program. I have a referral link (every CampBX user does). Mine is https://campbx.com/main.php?r=wvs48klhpI5

You can click on it or not, doesn't matter to me. But if people sign up with your referral link, they get a slightly lower commission rate (wish i'd known this when I opened my account, i didn't get it) AND the person who generated that referral link gets a small kickback. Full disclosure, I think my commissions have amounted to about $2.50 (USD, not BTC!) so far. But still, it's kind of nice.

There aren't a lot of surviving US exchanges, so I'm sticking with CampBX until something changes.

Odds are its a scam.

Keyur,

Reference my posting above.  My ticket was closed and I was notified by e-mail that my deposit would be in my account today.

IT'S STILL NOT THERE - PLEASE FIX!!!

mwm4cbx

P.S. I re-sent account verification docs to your compliance address.

MWM,
     As you know there is a $1K limit per day.  Looks like you made a withdrawal on 5/14 afternoon that ate up most of this limit, so treasurer couldn't deposit your funds on 5/15.  It has been credited with 5/16 batch.

     This is a regulatory compliance limit and we cannot bypass it.

Thank you,
     Keyur

My deposit was credited a short while ago. Thanks Keyur.

Has anyone been having issues moving money from Dwolla to CampBX?  I have repeatedly (over several days) tried to move money using Dwolla and keep getting the same error message.  CampBX is saying that I have insufficient funds in my Dwolla account or that the Dwolla API is down.  I have called Dwolla and they are sure it is neither of those things.  Still waiting to hear back from CampBX after I logged a help request 3 days ago.

Anybody else? Advice?

Dwolla API is throwing error for several accounts.  We are working with Dwolla developer Michael to resolve this.

Good luck with that.  Since you're in Atlanta, go ahead and try to transfer funds to Mt Gox through Dwolla.  Apparently you haven't been keeping up with current events.

After seeing the posts on here from Keyur, it seems to me that they are addressing customers' issues. 

As far as the OP is concerned; if one cannot afford to loose $10,000 then why on earth would you let the balance get that high before trying to initiate a transfer or withdraw?  Bottom line is, all of these companies (Mt Gox, BTC-e, Bitstamp, Camp BX, etc.) are exchanges, they are not banks, use them as such at your own risk.  ;)

The $10K limit is clearly stated in the TOS/FAQ:

"Daily Bitcoin transfer limits: Default Bitcoin withdrawal limit for unverified accounts is 500 coins per day. This limit is in place to protect users in case their account is compromised.
 Verified accounts  can request a higher daily limit for Bitcoin withdrawals.

Daily money transfer limits: Unlike Bitcoins, flow of money is heavily regulated by law. So the maximum amount you can transfer from unverified accounts is capped at USD 1,000 per day. All withdrawals and deposits in a rolling 24-hour window count towards this limit.
 Verified accounts  can request a higher daily limit for money transfers.

Maximum Account Size: Default maximum account size limit for unverified accounts is USD 9,000; if you would like to raise this limit, please  follow our KYC process  as mandated under the USA Patriot Act of 2001.

Minimum account balance required to use Margin Trading feature is $500."

I'm sorry about your recent issues.  The unanswered email are unacceptable.  Failure to read and follow TOS is equally unacceptable.  I have faith this will work out for you. 

I am by no means a large player on bx.  I have had zero issues other than the occasional outage during higher than usual volume.  Expect growing pains as US traders flee gox.  Hopefully their KYC and early adoption of FINCen regulations will continue to make them a viable trading outlet in the foreseeable future.  Nothing is certain with Bitcoin and third parties at the moment.

Wow! Just read the complete  thread that I already replied to...and just WOW.

Other than having a small (sub $10K) account on campbx, I have no affiliation with them.  I have been very impressed with the service.  The ease of use of the site is perfect for my purposes. 

I have moved funds and coin into and out of campbx without issue in an unverified account.  I am also a noob by bitcointalk.org standards.  I have no complaints.

The influx of noobs dissing on bx in this thread is suspicious.  There is obvious competition for the traders making their mtgox exit.  It wouldn't surprise me if some of these post are related to this competition.

Those having legitimate issues should keep this thread updated.  If a satisfactory outcome is reached, negative comments should be retracted.  We do not need any more bad press, some of which may be less than valid (excluding OP), surrounding Bitcoin exchanges.

Exactly.

I think we need to pool some funds together and make this quote a PSA ad on this forum.

People, these are institutions that are pioneering a market that is only a few years old! There WILL be issues, LOTS of issues. NEVER let your account balances get uncomfortably high. Withdraw EVERYDAY if you must. The fees are worth the piece of mind.

Now I am not defending CBX at all. They clearly need to hire some support staff because when people are having issues with their money they panic and that is totally understandable. CBX needs to realize that. Hiring 10-20 customers service reps is not going to send them into bankruptcy and it will certainly make the customers happier. Having Keyur on here is good but they need to do more.


But again, read the words I quoted.

sugsmack100 claims that bitcoins were removed from his account.  To show that this is true rather than simply claiming it, sugsmack100 could post the transaction id for his payment to campBX.  This will enable anyone interested to track them through the blockchain.  He could also show a screenshot (but remember, screenshots can be edited) of the campBX website history page (I'm assuming it shows deposits and withdrawals as well as trades - haven't done enough there yet to know for sure).

This kind of data is the only way to prove there is a problem with campBX, and if there is indeed, then such proof would be useful to the entire bitcoin community, as well as Keyur himself.  In his whitepaper, Satoshi wrote "He ought to find it more profitable to play by the rules."  That is an ideal system feature, and one which cooperation and logic and the bitcointalk forum can create for any exchange if it provides enough information.  If we do it right, and an exchange operator isn't completely honest, we may corner him into becoming completely honest.  I think Keyur already is, but that is beside the point.

I offer Keyur my services to help with the Customer Service.  I work from home and am on the Internet all the time.  I hope my suggestions above show that I understand the nature of the problem of proving things so that no one loses money to scammers.

Well I've had no problems with CampBX, but I also don't have 10 grand. My largest transaction was for much much less than that.

I sent money from Dwolla yesterday and it is still not in my account.  In the interim, would it be quicker just to send money directly from Dwolla to CampBX rather than using the USD Transfer API in CampBX?

Thank you for your response.  I would really like to use CampBX, however, I am getting frustrated by this disconnect with Dwolla.  I will post again when my issue is resolved and if I was satisfied by the service.  As of yet, I have had no reply to my help request.

Yesterday I had my first transaction with CampBX and it went fine.  Value was about $90 US, transferred from Dwolla.  Given how difficult every BTC transaction normally is, I was pleasantly surprised at how well this transaction went.

so far I have had no issues other than that they are kinda slow

I have been using CampBX for about a month with no complaints.  However, last week on Friday I selected to withdraw $1,000 by wire to my bank account.  It showed that it was still "Pending" until Monday and then it was gone from my CampBX account so I thought everything was fine but no money ever showed up in my BOA account.  I even called BOA and they said that they don't see any incoming wires for my account!!  It's now been 5 days since my request for withdrawal and I'm still missing my money.  Has this happened to anyone before?

Thanks

Camp BX did finally respond and help me with the Dwolla transfer.  It was a setting on my Dwolla account that was set by default but needed to be changed in order to get money in Camp BX.  Everything has been working fine since then...but I haven't tried to pull anything out of Camp BX yet.

I think CampBX is honest and a reasonable exchange though with lower volume. Their customer service can be a bit frustratingly slow at times though.

Remember they are in the U.S. and actually are licensed now. If you are a U.S. citizen, you could sue them if you had to, so I don't think they are into ripping people off.

Hi Chillin,

Did you ever get this issue (https://bitcointalk.org/index.php?topic=128314.msg1547718#msg1547718) resolved?

I am interested in helping Keyur with CampBX, but I haven't heard back from him.  If you don't mind, can post details of the problem that people can use to verify it?  Don't post anything you're not comfortable putting in public view though.

Dave.

Grunch.  Thanks for the warning and sharing your experiences.

Dear Keyur,

In order to protect your reputation, I recommend offering Liralen something in return for posting to this thread in order to prevent more bitcointalk enthusiasts from skipping over CampBX.  It seems like a decent exchange, but a search for any info from Liralen to verify what you wrote above yields nothing.  Alternatively, you can scrub all the data about the resolution of the issue and post it here so everyone can tell that it was resolved, but make sure you scrub it!

I want to see CampBX succeed, but this thread is hindering it.

No. They are good players and certainly not a scam! We have worked with them in the past and they are fine - email responses can be tardy so try and go through the back-door if possible?

Otherwise - perhaps they have a rep on here to talk with?

Dear Dscotese,
     Thank you - We have reached out to Liralen to chime in and post an update on the thread.

- Keyur

I've been using them for a couple of months now. They seem very legit to me. The best thing to do is get your account verified. Just like with anyother exchange.

CAMPBX IS RIPPING PEOPLE OFF!!  PLEASE READ!

I was thinking that this company was legit but their customer service was bad, but now I'm starting to think they really are ripping people off!  I have close to $1000 still missing from 6/25 and I can't even get them to give me a confirmation number on the wire.  I have opened half dozen tickets.  I've emailed them every single day since 6/25 and I cannot get a response.. I've event posted here and no one from campbx will fix this.  Two days ago, I got a response from Keyur that just had one line, "This will be fixed today" and as of 7/4 it still hasn't!  No apology for anything, nothing...  At the very least, I just need a confirmation number of the wire they supposedly sent and its been 10 days and they still can't even produce that!!  How is that possible?

They just stole $1000 dollars from me.  Money that I really need. If anyone knows what kind of legal actions I can take,  please message me.  Should I contact a lawyer?

And for anyone who is considering using this company, just be forewarned that they are keeping peoples money and there is no way to get a hold of them except emails, which they just ignore.  I'm an honest person who has been in the bitcoin community for over a year now and have never been ripped off like this.  I once had an issue with bitinstant, but they not only fixed the issue but they responded to emails and calls as you would expect. 

If anyone can help me on what I can do, please message me!

Chillin,
    I reviewed your ticket and looks like helpdesk already replied to it on June 26th.  Your claim that no one is replying to you is exaggerated and alarmist.

When a wire fails it takes bank at least 7-9 business days to send us a written confirmation of wire failure.  We cannot give status updates on tickets in the meantime, because we don't have anything informative to share.  Please give it time while we hear back from the bank.

- Keyur

I don't think Campbx is is a rip-off or a scam.

However my experience thus far has prevented me from entrusting them with any serious coin, US-issued or otherwise. My main worry is that they lack the resources to handle demand. Apparently, the Japanese aren't impressed either.

* The server is painfully, absurdly slow. Expect a five minute wait just to log on a visit your account, and a similar wait every time you execute a transaction or even browse the site. I wrote a help ticket asking them what was going on. No reply. The following week I sent it again --- this time I got a response saying that they were in the process of moving to Atlanta and things would improve then. No time line, no details.

* I also wrote CampBX with some basic Bitcoin questions. No reply.

* Transfers from Campbx to my wallet take far longer than with MtGox.

All that said, the platform is intuitive and transparent. Once they get the server power and the staff to run things properly, it may prove to be excellent.

Are you going to be one of the people who yell SCAM in a crowded theater?

It's really a shame. I was thinking about opening an account with campbx, but I think will hold off on it. It looks like a legit business/exchange service but the horror stories make me think twice at least. When you are dealing with real people's currency and fiat money, reliability and timeliness should be job number one.

We have used CampBX for months, with great success.  I remember on the day that MtGox had their Dwolla account frozen by DHS, CampBX actually initiated instant Dwolla transfers.

I am not a paid CampBX rep, but do want to state that they have been 100% reliable for us.

I completely agree that every exchange will occasionally have issues, being kind will probably fix them much sooner than getting aggravated.  CampBX is a big business, I wouldn't see them having any interest in promoting poor customer service.

I hope all your exchange ventures are good ones  ;D

I have sent money order overnight shipping Saturday and it is now Thursday????
Nothing has been deposited on my account???? Says 1-3 days. Nobody has replied to my tickets?
Campbx has to be a scam site.... I am going to go ahead and call attorney general and business bearue and report this business and money fraud operation if that will do anything to help. How long do ash deposits to campbx usually take? Has anybody had a cash deposit even go thrue???

I too am having similar problems, my MO was received by campbx on Aug 12 and it is now the end of the week and no funds in my account.

There's several of us on this forum that have also been waiting for weeks. I'm thinking of mailing them a letter, that's the only other way to contact them besides emailing. Are they on these message boards regularly?

Yesterday I transferred  20 coins to my account , those coins never showed.It was a new generated address at the time.They have extra coins somewhere now.I know it's been only 1 day,but with their practice of waiting days to respond to a problem, how much more difficult will it be to sort out?

Absolutely and they even state that philosophy on their twitter and facebook pages from the "Keyur @ Campbx" user's signature:
Please stay tuned to our news and announcements feeds at:
Twitter: https://twitter.com/CampBX
Facebook: https://facebook.com/CampBX"

Their twitter says this -> "We want to make Bitcoin trading a more reliable and mainstream experience. CBX platform treats Security and Compliance as top priorities, and is based in USA.
Atlanta, GA"

Their facebook says this -> "CampBX is a Bitcoin Trading Platform, which aims to make Bitcoin trading a more mainstream and reliable experience."

Read about what's going on with them right now with myself, others and let's see if their statements match up with their behavior -> https://bitcointalk.org/index.php?topic=278973.0

Here's all the info you need and more if you want to as you will see -> https://bitcointalk.org/index.php?topic=281042.0

Hutcho,
     If you didn't receive a credit for your MO deposit for more than 3-4 days, it may have been unreadable / incomplete.  Please cancel the MO and you can reclaim the full amount of the MO. 

Thank you,
     Keyur

At the very least you should honestly tell this person whether or not you have presented their MO for payment as you have mine, yet you told me I could cancel.
Besides that's a disgraceful answer, let me show you how customer service is really done, considering you're 37 years old and worked in a customer service department you should know this by now.

Hutcho the amount of hassle is tremendous to get a refund(because of "Keyur Mithawala's CEO of Campbx mistakes").    In addition those same MO companies also DO NOT GUARANTEE a refund for canceling AND they also take out a further fee.  I know for a fact Moneygram has a policy where you must file a claim via SNAIL MAIL ONLY, in which you fill out a card.  You "offered" that option while at the same time you presented my Moneygram for payment.

I'm not sure which MO you have but here's the info on there actual policies so you understand what you're dealing with (and not just thinking you can "cancel" as someone else claims).

USPS MO Refund Policy:
http://www.freeimagehosting.net/newuploads/vh2ic.jpg

Full version here (search for "money order refund"):
http://faq.usps.com/adaptivedesktop/faq.jsp?ef=USPSFAQ

---

Moneygram:
http://www.freeimagehosting.net/newuploads/ubd4z.jpg

Full version here (click on the "Claim Card process - how it works" and it will drop down what you see above):
"https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/FAQs/!utpc504_SB8K8xLLM9MSSzPy8xBz9CP0os3gPSxcDDxN_A0t_Q18DA08LUy8_M3NDQwNXc6B8JG55Mx OSdLuHubsA5S2MjZ28XY0NLAwI6PbSj0rPyU8CujIc5G787kCRx2ITSN4AB3A00PfzyM9N1S_IDY2oD PbUBQAulrCh/dl3/d3/L0lDU0NTQ1FvS1VRIS9JSFNBQ0lLRURNeW01dXBnLzRDMWI4SWtmb2lUSUJLUVEvN19HM0dINkdBMzAwUFU4MElLVjdLNFRVMTBBMy9xdWVyeVRleHQvZERvY1R5cGUgPG1hdGNoZXM-IGBNR09fRkFRYCA8YW5kPiB4RkFRQ2F0ZWdvcnkgPG1hdGNoZXM-IGBNb25leUdyYW1gIDxhbmQ-IHhMYW5ndWFnZSA8bWF0Y2hlcz4gYGVuLVVTYA!!/"

Moneygram claim card:
http://www.freeimagehosting.net/newuploads/t2crq.jpg

Full version here:
https://www.moneygram.com/WCM/groups/mgicorp_content/documents/content/mgicorp_c_pdf_e.pdf.pdf

---

Western Union Policy:
http://www.freeimagehosting.net/newuploads/bwspr.jpg

Full version here (specifically it's number 4):
https://wumt.westernunion.com/info/faqMoneyOrder.asp

Additional info:
https://thewesternunion.custhelp.com/app/answers/detail/a_id/54/kw/money%20order%20status

---

ALL REQUIRE YOUR "CLAIM" TO BE MAILED IN AND ALL STATE 6-8 WEEKS FOR PROCESSING (TO GET YOUR ANSWER OR MONEY YOU HAVE TO WAIT THIS LONG TO FIND OUT), ALSO NOTE THERE IS NO GUARANTEE YOU WILL GET YOUR MONEY BACK.  (YOU WOULD LITERALLY HAVE A FASTER IF NOT MORE GUARANTEED RESOLUTION WITH A LAWSUIT -> https://bitcointalk.org/index.php?topic=280125.0 )

Check the payment status:

USPS -> https://mois.usps.com/pls/pmoisnp/mois_external_pkg.main

Moneygram -> 800-542-3590 listen to prompts carefully and follow instructions

Western Union -> 800-999-9660 listen to prompts carefully and follow instructions

You need to report this incident ASAP here please -> https://www.bbb.org/consumer-complaints/file-a-complaint/get-started/?source=cibr&bbbid=0443&bid=27474482

Please be as specific as possible when reporting your situation, include dates, times, and amount sent.

This is needed for the coming legal actions.  Thanks!

I've used CampBX again and again to move US Dollars into Bitcoin successfully via Dwolla.  No complaints.

I have never once used it to go the other way so I can't say about that.

This is an outright lie.  Keyur and Co. cashed my MO on 8/22 it's now 8/28 and my account is still saying 0.00.  What a POS.

If only Keyur was not such a liar, as this article clearly points out.  Try to find anything "transparent, visible and credible" about Campbx.  None of Keyur's actions thus far indicate even a slight amount of that.  Call the number watch what happens, email support watch what happens....  Sad he also has news articles like this floating around.  Even more sad than that is how public record statements like that are so easily used in a court of law (and yes they are 100% permissible as evidence to the current atmosphere myself and others are experiencing).

I have a similar issue, attempted to resolve it the same way, now I'm being completely ignored.  Guess I'm just hallucinating all this and so was this guy.  Extremely interesting how this "issue" of "customer service response" is continuing to rear its ugly head with Keyur.  Yet he remains silent.  I remember when I was growing up how badly people used to beat up people like Keyur for this type of thing.  Maybe that needs to come back because it gets faster justice?  I can see why back in the day that happened because waiting for the authorities is sometimes taxing on the patience of already trying to fix the situation before involving them.

However there is recourse, if your funds are still stolen please report this ASAP to -> https://www.bbb.org/consumer-complaints/file-a-complaint/get-started/?source=cibr&bbbid=0443&bid=27474482

This is needed in pursuing legal action (per the advice I've received).

I offered as well.  BEFORE I went on my tirade of exposing this liar and his ponzi scheme.  Of course he ignored me as he did you.  Greedy bastards like Keyur can't see anyone helping them except his wife (his "treasurer) when it comes to business.  Sadly he's going to cause her to be arrested because she's the one who picks up the mail and deposits the checks/MOs.  Only a true POS would put his lady in the direct line of fire like that.  So it should be no surprise to anyone that he's not acting right.  Continue to ignore me Keyur, it's awesome how you're doing that out here in public so everyone can see how you really handle customer support.  Don't forget Keyur there is a "search" feature here so my writings aren't going away at all and won't change until you do the right thing or until I get you shut down for running a business like a punk.

You are not replying to anyone except when it's convenient for you.  Every single one of your replies is done AT LEAST 1-5 days later.

So since I read your FAQ and followed YOUR WRITTEN procedures (yes others tried to find fault but could not because I did EXACTLY what you wrote, and I worked within those parameters per YOUR OWN WORDS); then why haven't you done the right thing with me?  Or is ignoring me now somehow the right thing in customer dealings?  If it is then you better point me at least to the website that says I won't be held legally liable for such unethical behavior since you apparently have found that information and are acting on it.

There can be no "civility" when you ignore people, don't do what you said you would including what you've written here (including to me in the single response I got about some "batch" but yet as of 8/28 TODAY my account still shows 0.00 and "unverified")..  I'm finding it hard to see "civility" in lies like that when you have my money and identification in your possession.

So what is "transparent" about that?  Man you're such a liar I don't even know how you made it this far in life without having your face totally rearranged.

If you STILL haven't gotten this resolved please report it IMMEDIATELY to -> https://www.bbb.org/consumer-complaints/file-a-complaint/get-started/?source=cibr&bbbid=0443&bid=27474482

Please ensure you include all specifics possible, dates, times, amounts and attempted communications.  Also gather this info together for easy reference because it'll be needed for the next move against this behavior.

Not quite.  If that lie you told were true I wouldn't be experiencing what I am right now with you.  You're making this to easy to show your lies.  Amazing you are still in business and again especially living in Atlanta it's an absolute wonder no one has decided to take justice into their own hands.  Although I wonder how much longer that will be....

You can't protect a clown from being laughed at, that's why they're clowns in the 1st place.  I, like yourself attempted to help, got promptly ignored and am now being forced to take extraneous actions because of said conduct.  

I do have to commend you though and to be honest I'd like to contact you and take you up on your offer for future reference.  Please PM me things are in progress right now to work on uniting against POS people like Keyur so WE can ALL ensure BTC does what it CAN do; change the world we live in for the better, because bozos like the circus over at Campbx need to have their scamming run out of town and out of business.

Sadly after extensive research it's become known to me(already to authorities) that Keyur and his significant other are the only ones running the operation.  Keyur does the technical/support(if you want to call it that) and his SO pretty much does all the financials, so it's interesting how she seems to actually get the job done (I mailed an MO on Sat 8/17 and it was cashed by her when they received it by 8/22 as Moneygram states).

The only "back-door" I can see is in the attempts I have made to find out actual contact info because as Keyur claims himself that you should be able to reach people (obviously another outright lie).  At any rate here is that "back-door" info since the clown refuses to answer anyone in a timely fashion (also another claim he makes on his twitter and facebook accounts which I'm heading to next). -> https://bitcointalk.org/index.php?topic=281042.0

Also this same lying POS hasn't been here for 2 days see for yourself -> https://bitcointalk.org/index.php?action=profile;u=15102

Notice how the age says "2" that isn't to far off from the truth with the behavior we're seeing.

I sent a USPS MO to CampBX the beginning of August and it was recieved on the 9th.  I wrote a ticket on the 11th and posted on their Facebook on the 16th.  On my FaceBook post they promised it would be address but it's been 12 days and no response.  It was a couple of hundred dollars but it my money.  It there any recourse or am I screwed?

I JUST got a response from Keyur last night, in which he basically asked me the same questions that are already answered here: when/where did I sent the MOs or if I did an electronic deposit through Moneygram (remember folks I posted the info for everyone to read, not sure what the problem is for Keyur to read the exact same thing).  He asked if I had a tracking number, etc.

I received his reply at 10:01pm CST I responded by scanning the additional receipt I had from the store where I bought the MOs and had the email with extra info he didn't even ask for (yes I've dealt with people who are not thorough so I take many extra steps because I'm tired of that behavior).  I sent my reply at 10:22pm CST exactly.  It is now 6:26am CST.

I'm outlining this because of the enormous amount of repetition I'm having to go through (because Keyur isn't reading what I've written and I don't know why).  I don't know what the problem is and I don't know why Keyur is also not honoring the quick MO turn around he claims (I also pointed this out in this thread).  At this point I don't really care because I'm tired of the whole situation and beyond fed up.  Again I'm informing you of this because I also identified where Keyur typically takes 3-4 weeks to resolve (if they do at all) an issue.  This pattern is unmistakably easy to identify by reading these posts so be prepared to deal with this situation longer than the written words on Keyur's website lead you to believe.

For right now, you MUST initiate action with the BBB, this is what I did two days ago, in addition to creating over 138 tickets (Keyur acknowledged this in his email also).  I'm telling you these things because if this is what I have to do to get corrective action, then you can follow me and do the same.  The BBB website to lodge your complaint is -> https://www.bbb.org/consumer-complaints/file-a-complaint/get-started/?source=cibr&bbbid=0443&bid=27474482

Let me know if you get no response from Keyur and keep a log of what's happening with very specific details in case you must deal with this situation in a court of Law.

PS: I'm not saying the things I am about Keyur without having first offered to help him, which he promptly ignored.  I am of the opinion that you cannot critize anyone until AFTER they have ignored your offers for help which indicates they have other issues going on (at a personal level) preventing them from accepting or even considering.  Besides if Keyur were to accept my offer he'd actually have thorough, solid, complete customer service and I guess he doesn't want THAT kind of reputation messing with his already stellar reputation now ;)

Well Keyur was able to finally write back to me TODAY, however all he did was change my account to verified and now is implying that Moneygram is wrong about the fact that my MOs have been cashed...  Why doesn't he BELIEVE ME?  CALL FOR YOURSELF 800-542-3590 RCPT# R205118376276 and the other R205118376265.  Now you people tell me what that Moneygram system says??  DOES IT NOT SAY THAT MY MOs WERE CASHED ON AUGUST 22ND 2013 OR AM I HALLUCINATING THIS???

That looks like my only recourse of action as I've tried all other outlets of resolution.  This is ridiculous and I make sure I post warnings whereever I can about this company

Farooq,
     I do not see any ticket by your name.  Please PM your ticket number.

We are current on MO processing and all MOs received by Wednesday have already been credited.  If your MO is still not there, then you should be able to cancel it and claim the amount back from issuer.

I'm with you and I don't really know what's going on at Campbx but, I've had to prove everything so my only recommendation is to keep your documentation.  In addition if you did send them the MOs first check that they've been cashed or not by calling Moneygram, IF they've been cashed and only IF THEN you will be able to obtain copies of who cashed them.  This will cost 16.05 + 7.95 = $24 total per MO.  Here is the link from Moneygram with that pertinent info if you used them -> https://www.moneygram.com/wps/portal/moneygramonline/home/CustomerService/ServiceForms/PhotocopyRequest

Without proof you will have no way of getting this resolved, so I strongly recommend you get this proof together otherwise you've got nothing. (I'm not defending Keyur or anyone just saying from a personal perspective.)

If you need to PM me and we can discuss privately because again as long as you have your documentation, I am starting to believe that there are major customer service issues at Campbx because Keyur is starting to respond to me (even my highly worked up last message to their support system he finally responded to).  I realize I'm absolutely crazy about people doing the right but, I mean well.

This is the kind of proof I'm talking about that I just got directly from Moneygram.  Just follow the instructions at the link I posted.  Also I DID NOT have my username on this MO, however ALL my verification documents matched up to the exact same info on these MOs.  Keyur suggested I cancel the MOs however you CANNOT do this if you have the same info for who cashed it out as to who you're claiming DIDN'T.  Moneygram called that fraud, therefore I was forced to take this route because of what they told me on the phone.  You can verify all this with them directly.  Below is the image you should expect, I blocked out my personal info for safety reasons.  (this is just one image of two MOs I sent)

http://www.freeimagehosting.net/newuploads/zm5qg.jpg

I tried (unsuccessfully) for over a month to get "verified".  I sent three inquiries asking about a status update, the most recent today.  I never heard anything, though a support ticket remains open.

Today, I decided to look to see if others have problems and I found this thread.  I also found where the BBB gave Bulbul an F rating: http://www.bbb.org/atlanta/business-reviews/business-services-general/bulbul-investments-in-alpharetta-ga-27474482

Apparently, Bulbul will not respond to BBB inquiries, either.

I saw the Fox News article (http://www.foxnews.com/tech/2013/05/30/how-bitcoin-could-go-legal/) referenced in another thread (https://bitcointalk.org/index.php?topic=281042.0).  In that article, it mentions the fact that CampBX registered with FinCEN.  Indeed, they did, but they are apparently not registered as a currency exchange.  Go here:
http://www.fincen.gov/financial_institutions/msb/msbstateselector.html.

Type in "bulbul" as the "Legal Name".  You'll see they are registered as:
    405       Seller of money orders
    408       Check casher
    409       Money transmitter
    499       Other

So, will they have issues operating a currency exchange when not registered using code:
    407       Currency dealer or exchanger

Seems like the last one is most important.

It looks to me like they registered correctly, as Bitcoin is not considered a currency by FinCEN.

It has been 60 days since I had a dispute with CampBx which they claimed they never received my MO.  The USPS MO Inquiry shows that they not only received my MO but cashed as well.  When I went to their Facebook page and posted as well as place a ticket they told me it should be resolved by Monday.  I haven't received a response.  I've waited long enough for them to make things right.  The customer service is down right atrocious and has left me no choice but to file a BBB complaint against this company.  Just in case anyone is curious here is what BBB has report about them...


This Business is not BBB Accredited
Bulbul Investments LLC

(510) 545-398713010 Morris Rd Ste 600 Bldg 1, Alpharetta, GA 30004-5096https://campbx.com/

BBB® Non-Accredited F Rating

On a scale of A+ to F Reason for Rating

BBB Ratings System Overview

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Bulbul Investments LLC's rating include:

    Failure to respond to 3 complaints filed against business.
    BBB does not have sufficient information to determine how long this business has been operating.
    BBB does not have sufficient background information on this business. BBB made one or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business.



I hope that many will see this and use caution when dealing with this company

I am currently having a similar issue with them at the moment. $1,000 in money orders (2 x $500) were deposited by them on 10/25 and were cashed by MoneyGram on 10/30. The money should have been credited to my account on the 10/29 (2 business days after the 10/25), but this has still not happened. According to the ticket replies, they cannot find the money orders in their bank records and therefore won't credit me the money - even though I have copies of the money orders with the deposit date, batch number, etc., showing that the deposit did occur. The money orders had everything necessary on them (username, name, address, etc.) in very legible handwriting as well.

At the moment, I am waiting for their bank (BofA) to do "research" to find the missing money orders. The problem is, according to various posts on this site, my case does not appear to be an isolated one, and that raises a huge red flag - bank deposits just don't disappear, even on an irregular basis, for the same bank customer.

I'm having a different problem with CampBX - can't get money out through ACH (Direct Deposit).
Anyone else having issues with ACH withdrawals?

1. I initiated an ACH withdrawl of 532.04 on 10-25-2013. Executed on the system at 18:03:42 (per the history).
2. Opened ticket number YXZ-251-46719 on 11-2-2013. Sonny V replied, said it should be close, please wait and closed the issue.
3. Wrote back, no response.
4. Opened ticket number TZK-127-99217 on 11-14-2013. Sonny V replied, said the treasurer will look into it. No acknowledgement or replies to any of my emails back though. No response since then.

It's now been 30 days with 532.04 missing.
Any advice on what to do next?

Thanks

6 weeks for me and they're holding on to my $1,000 after cashing my money orders and claiming they never saw them. This is a class action lawsuit waiting to happen.

I did get a response on this (the ACH transfer) finally, Sonny V said there was a problem with the bank account number, and the balance would be back in my CampBX account in 5-7 business days. Good to know that there are responses sometimes. However still waiting, it's been a lot longer than 7 business days already. We shall see.  ::)

I'm in shock by the phrase: 'Said that they removed $2500 and put it aside'
imagine that you go to bank and bank say - you very rich and in this case we put your money in our pockets.

Did you try 510-545-3987 ???
http://www.manta.com/c/mx3x6lq/bulbul-investments-llc

I called it 2 days ago and no answer or voicemail. I also tried emailing support@campbx.com and it bounced. I submitted a support ticket 2 days ago and nothing yet.

I've been converting my BTC to $s there since May and have had no problems for 16 withdrawals, until now. In the last 9 days I've made two ACH withdrawals to the same account as always and nothing. My credit union researched it from their side and called that phone # and learned nothing.

I'd literally be pulling as much as I could out of there ASAP with this news, and another guy in service announcements forum said the same thing.

In short, this is red flags all over.

Agree with mrhelpful.
Good luck to all those affected.

I have 3 ACH pending and I just saw this on their withdrawal page..

Our ACH and WIRE provider has made a business decision to not work with Bitcoins and Bitcoin companies due to regulatory uncertainty and recent spate of negative news for Bitcoins. We are working to find a replacement partner and resume these two services for our customers. In the meantime, please use alternate deposit or withdrawal methods available on CampBX.
 ­
All transfers that have not yet been processed by our ACH and WIRE provider will be refunded to your CampBX account before 5 PM EST on Saturday, February 1 2014. Our team will be working round the clock to ensure all refunds are processed correctly and on schedule.

All USD and BTC balances are accounted for. If you are in urgent need of funds, we recommend you to purchase Bitcoins and withdraw them to your personal wallet.
We will resume ACH and WIRE operations once we have a new partner on-board. We will update this page and our news feed as soon as we have additional information about a tangible implementation date.

What are alternatives to move BTC to USD in the US??

Try coinbase.com
They are based in San Francisco

They haven't ripped me off.  I completed a USPS deposit, purchased BTC and withdrew to my account it took 5 days from the time I dropped the letter in the PO till I moved the 1.5 BTC to my wallet.  They don't seem to be able to solve people's issues in a timely manner though.  I believe the BTC market makers would benefit from an insurance of some sort - similar to SIPC [Securities Investor Protection Corporation] but independent from gov regulation.

it's been 3+ months, and CampBX still hasn't "found" my "lost" BTC I sent them; it went "lost" because the transaction verified after the address they generated for me "expired". They said months ago they would "waive" the $150 "recovery fee" and find my missing BTC within 2 weeks, but then they went silent. They are a scam!

Yes, Coinbase is awesome, and they seem trustworthy. I've spoken to one of its employees before.

Is there a class action lawsuit against CampBX? I've seen on other threads here that people have lost tens of thousands to them.

From the whois database for "campbx.com":


Would anyone like to call long-distance to Panama?

Geremia, this record is for "Whoisguard" company, which is an intermediary protector for the domain CampBX.com.  CampBX is based in Alpharetta, GA.

We have recovered all BTCs from D-DoS time and resolved those tickets in February.  Your issue may be something different and our sys admin will review and resolve it shortly. 

Ah, I see. thanks

In my experience, CampBX is not to be trusted on any level. "Dishonest", I think describes their business model well.

They will close your account first, then ask questions later.

Great Mr Keyur!
I feel good for Geremia that might get his money back sometime in the near future as you promised.

But how about my case?
https://bitcointalk.org/index.php?topic=514176.0  (https://bitcointalk.org/index.php?topic=514176.0)
CampBX Ticket: #VEP-822-93487
When am I going to get my money back into my account?
Have you gotten your "treasurer" to solve my issue like you promised 2 months ago?
Hoping all is well with you and your CampBX company.
Regards,

3+ months for me

Red Flags:

• There is no obvious "CampBX Support" thread.  There may be one buried in the search pages, but this "Is CampBX a ripoff?" topic is the one that shows up the most.
• CampBX is slow about a lot of things.

Positives:

• No one claiming that they've been ripped off by CampBX has posted any proof that CampBX actually ripped them off.  Evidence, yes, but the evidence is always lacking, which pollutes the reputation of the person posting it.
• Keyur responds to this thread every now and then.
• There is no published customer support number for CampBX.
• It isn't easy to hunt down Keyur to confront him, so rare and trusting is the person who uses CampBX for more than a tiny bit of their bitcoin dealings.

My advice to Keyur:
A) Create a CampBX support thread that doesn't have "ripoff" in the title.
B) Check the forum every day to find new posts to this thread or the new one.
C) Quote and answer posts to this "ripoff?" thread in the new one, and just post a link to it as the answer in this thread.
D) Keep doing a good job, but do it faster.  I assume your profit is too small to justify hiring people to help speed up customer support, and A-C should help with that.

Another thing you might want to consider is your assumptions about paying taxes on your profits.  You may be exercising privileges granted to you by the federal government, but I doubt it.  If you are, then have them spell those out so you can see if you can run an exchange without those privileges.  If you can, that will free you from the legal obligation to pay any income tax.  Your accountant will probably balk at this suggestion, but that only suggests that your accountant has not studied the law in depth.  Check out losthorizons.com if you'd like to become educated on the topic.

I always heard of delays on ach payments and money orders, but this is spot on.

I never hear the person of the thread updating if they been entirely ripped off on their end.

So if you want the headache, just go for it? If not, then just skip.

I've been posting updates about my situation, and it's been about 4 months now, and CampBX has done nothing but keep saying it's really hard to "recover" BTC that they lost.

I am struck by the lack of information regarding expired addresses.  You and campBX should both realize that the delay in confirming your btc deposit cannot be blamed on either you or campBX.

Does it make sense?

They are foolish for using addresses that expire, and you are foolish for sending bitcoin to an address that expires without having a way to recall the transaction (ie double-spend with a higher fee), but in both cases, the foolishness is very very small.

I see no proof here of fraud, and this is what I meant when I said "Evidence, yes, but the evidence is always lacking, which pollutes the reputation of the person posting it."

Rest assured though, this hardly pollutes your reputation at all.  Have you found out anything about why it took so long to confirm?

Where did CampBX say it had to confirm before the address "expires"?

Which is something they implement.What do you mean "double-spend with a higher fee"?Besides it not having a sufficiently high fee? No.

I don't think they'd have to.  The literature suggests that a Bitcoin transaction is not considered "complete" until it has six confirmations.  This is only a recommendation, but in the absence of any other suggestion, it would be the correct assumption to make.  And campBX would probably accept it if only the first confirmation came in before the expiration.  Keyur?

Miners establish algorithms to choose what transactions to include in the blocks they mine.  They can only include valid transactions, but when there are two transactions that both spend the same output and either could be valid by itself, it makes sense to include the one that earns the miner the higher fee.  Basically, until the output is spent in a transaction that has been included in a block that was accepted onto the main chain, you can keep spending it (given appropriate software), but only one of the expenses will make it into the blockchain.

I looked around for a better description of this solution, but really, it seems that it isn't well supported.

I stand by an accusation I made about Campbx that was never resolved.  I tried to withdraw via money order and they would not pay me, PERIOD, over several months.  They came up with excuse after excuse, including giving me FIRM dates they would pay me by, but never did.  And this was for like $400 only!  I ended up having to cancel the money order request, re-buy BTC and then use the, presumably, automated withdrawal of BTC to another exchange.  This place is trash and you'd have to be stupid to keep any amount there.

Hello Jcw188,
 
I'm sorry to hear you became another victim of CampBX ...   >:(

My story was similar, I had to change my remaining dollars back BTC again to get at least some of my money out of there.
I lost $3,000 USD with CampBX (alias Keyur @ Camp BX https://bitcointalk.org/index.php?action=profile;u=15102 (https://bitcointalk.org/index.php?action=profile;u=15102)).
The funds that I transferred to my account using their ACH service "got lost" and never got to my bank account.
Support is nonexistent  :-\  ... and I think they want it that way.
It seems they selectively scam "vulnerable" customers constanly when possible.
My sincere recomendation to all BTC traders: Stay away from CampBX!

Sincerely,


  

Both of you do a disservice to the community by making these claims without substantiation.  Yourselves too.  I put a lot of credit in the idea that "they selectively scam "vulnerable" customers constanly when possible," but "vulnerable" is the wrong word.  The correct word is "quiet," which is what both of you are being.  If you got scammed, and you're unwilling to publish evidence of it, then everything is fine in my world, and I'm not really sorry for you.  Here's why:

If you got scammed, you have the opportunity to either recover your losses, or prove once and for all that Keyur is a criminal.  To take advantage of this opportunity, all you need to do is publish your evidence right here in this thread.  Publish a reasonable interest rate for CampBX to pay for it's slowness, and see if the community backs you up.  You could also charge campBX a fee for the work it forced you to undertake to recover your losses, whatever they were.  Example:

If you did NOT get scammed, then you're just attacking campBX for no good reason.

So please stop being lazy, or, if you're just lying, admit it and knock it off.

Hello dscotese,

My case is well documented when I made my claim some months ago, please see my post here:
https://bitcointalk.org/index.php?topic=514176.msg6156294#msg6156294 (https://bitcointalk.org/index.php?topic=514176.msg6156294#msg6156294)

No, I'm not lazy and am not trying to hurt anybody just for the "fun of it"
It did happen to me, and I did loose money with CampBX

I'm too busy running my business to be looking around how to hurt people's reputations.
But, by keeping quiet I'm not helping anybody else, so I had to talk.

Take my experience, believe it or not, and draw your own conclusions.
Best regards,

Sorry man, but the thread you created is exactly as I described: lacking evidence of wrongdoing by campBX.  Screenshots, transcripts of conversations, whatever.  Paint a detailed picture.  No one ever has.  I suspect the reason is that campBX is slow and very careful not to get scammed by people who actually are scammers and who would post material exactly like what you have posted.

So perhaps now you understand the problem a little better.  The public needs strong evidence.  We are waiting for you, but not counting on you any more, nor any other alleged victim of campBX.  If that exchange should be shuttered for malfeasance, no one here has provided good evidence of it, and that is very sad.

I've posted a chat transcript here (https://bitcointalk.org/index.php?topic=344440.new#new).

I altered the link to point to the chat you had yesterday.  This is excellent evidence of slowness, which is very much like but not exactly the same as scamming.  Thank you for the details.  I think this will help everyone determine whether or not they want to do business with campBX, and perhaps warn people about expiring addresses and also about sending transactions without paying any fee.

If a transaction is ignored the first time it gets seen by the network, I think it has to be re-broadcast to try again.  The standard client does that, AFAIK, but I thought it also includes the fee by default.  If you broadcast the Tx and then shut down your client, that could explain the extra long delay.  But I'm getting into reasons for campBX to charge you a fee, so I'll be quiet now.

Good luck!

I appear to be another victim-- bitcoins locked with zero customer support--  bitcoins locked for over one week.

Hi Ayayay,

Since the suggestions I made earlier have not been taken up by CampBX, I'm interested in seeing bitcointalk become the standard customer service portal for them so that everything is more out in the open.  If that effort bears fruit, one strong effect will be that campBX will learn much more quickly how important it is to stay in touch with customers.  So...

How long did you have this problem with CampBX before you found this thread and posted to it?  I'm thinking it might be wise to post here on the same day that you contact support.

one week

I was just about to consider them, but guess not  ::)