Bitcoin Forum

These fucking bastards stole my coins and disrespected me in email.

Their CEO has the nerve to delay or transaction 24hrs per email and compounds the damage by wasting entire days just reconfirming the information Ive provided... information I've assured them has been confirmed.

He fed me a bullshit excuse about committing fraud by making two transaction for 500USD three days apart.

TAKE A FUCKING LOOK AROUND, THESE THREADS ARE EVERYWHERE.


I was funding a fucking humanitarian project. Your sin of greed now reaches into the territory of malice.

what site is this?

edit: sorry just saw the title... :( i feel sorry for you, if you plan to buy or sell, maybe try coinbase in the future

EDIT: You call them a scam and claim they "stole my coins", and yet you post the following:


Your post doesn't make any sense.

I'm not sure what your complaint with BitInstant is, but there are no confirmed cases of them ever yet having scammed or stolen from anyone.

Can u post some details of malconduct? I'd be interested to know if bitinstant is selective scamming.

Would you provide any details of the dispute? You vented out in the public, but have not provided any information.

apparently it isn't bitinstant, and even if it was was i wouldn't blame em. it seems suspicious to pull out a lot of money in a short period of time.

Looks like you're trolling us  :P

Don't be silly, the OP used all caps, the language of TRUTH  :-\

But seriously, you can read the OP's posting history for a (slightly) less hysterical version of the events that have led to this outburst:

https://bitcointalk.org/index.php?action=profile;u=80489;sa=showPosts

I am guessing that the problem is that the USD/BTC price has changed since the original transaction was attempted, and therefore the OP has lost some money and blames Bitinstant...?

I've never used Bitinstant, I can't vouch for them as good or bad or whatever, and I have no opinion about this, except to say that the OP's histrionic tone is the main thing I'm noticing here...

I'm just going to point out that Charlie, the owner of bitinstan I assume, asked for his order ID, the thing that separates this chucklehead from the other multibillion on the planet, and was answered with a temper tantrum. OP, if you want help, you actually gotta identify yourself, if you aren't just attempting to be an annoying troll, of course.

edit: those blasted typos

It IS Bitinstant.

You can call and confirm with MoneyGram and ZipZap to assure your payment went through.

Furthermore, 500USD is not A LOT of money and neither is 1000USD. Especially not from separate transfers three days apart.

Let's keep pushing forward though, here's another typical Bitinstant excuse "Your multiple orders couldn't transact because they were the same value, try making it 2-3$ different next time"..... because that really has anything to do with fraud alerts.

Oh and did I mention entire days wasted in the support process by Charlie asking me for information like my wallet address, that he already fucking has.


sarcasm- YAH GUYS IM TROLLING HERE WITH MY CAPLOCKS. HAHAHA, THIS IS SO MUCH FUN. I REALLY ENJOY COMING ONLINE TO HANGOUT WITH ALL YOU FUCKING PRICKS -sarcasmsarcasmsarcasmsarcasmsarcasmsarcasmsarcasmsarcasm

I'll go a step further while I have 5 minutes....

You all think you have a right to my information? To my name and cause and location and quote ID?

Get slapped in your face and kicked in your ass you fucking goons. I'm pissed, and the attitude I'm displaying wont reflect negatively on an effort to do some real good.

This post isnt about your stupid ass unwanted feelings, and I hope you feel disrespected to know it.

This is about me and Bitinstant. This is about a project derailed by deception.


Regardless of all that shit you want to talk, this company is blatantly operating outside of ethical bounds. They are deceiving users at every transaction and making no attempt to remedy that.

Talk some shit about that DannyHamilton, you fucking crackhead.

Alright, I'm going to be blunt here: you are an idiot. I frankly couldn't care less about your location, cause, name, star sign, or whatever the hell else you're spouting off about. Charlie told you that he can't help you without your transaction ID, and you responded by throwing a hissy fit. the funniest part here is, if you had given him the only means to identify the transaction that had the problem, you would probably have your bitcoin to go donate to the horses or whatever you were gonna do with them.

Its pretty fucking clear that I've been intouch with Charlie via email, and WITH A QUOTE YOU FUCKING IDIOT.

I could care less about horses. I care about people, and specifically citizens of the United States of America. These are my neighbors and I've done more for them than you ever will. (Which isnt a presumption, its a comment made against the idiocy you perpetrate here).

Whereas Ive made a decision to use vulgar rhetoric, youre just responding to my emotions defensively. Get bent hoser.

I'm going to be gone for a while so lets get this thread booming.

The title matters more than any of the comments here, how about a 200 comment strong thread that condemns this bad business.

Bad buisness that you intentionally overlook. Not one of you has the balls to comment for Bitinstant regarding the lies they're perpetuating in pursuit of greed.

This company is unethical, bottomline.

I just got my coins.

I have very little vested interest, so youre going to need to upscale the shit talk if you want more of my time.

Bitinstant is being very deceptive, but after 5 days I received my coins.

Be wary of any unethical businesses and tread lightly with these guys.

You forgot the </rage> tag in your last post

Actually, i wanted to thank you. I got a couple laughs looking at you trying to be big.

cd ???

KWatson: you talking like a scammer.

This thread is hilarious.
I have nothing of interest to add to this rant I just wanted make a pointless post  :D

Probably the "Save A Crack-Whore, One Slut At A Time Foundation" - Just BTC10 can keep a crack-whore in rock for up to 3 days, happily providing festering vagina and sagging titties for all her clients.  Won't YOU save a crack-whore today?

Well, in the interest of playing devil's advocate for a second, BitInstant issue threads seem to pop up more than "occasionally". When I saw the thread title my first thought was "oh, the daily 'bitinstant scammed me!' thread!"

Yes, they do resolve all issues, but it doesn't alter the occurrence frequency.  Now maybe most of these are user/client error (not following the directions, miscommunication, whatever), but wouldn't you think that would prompt BitInstant to either a) improve and/or simplify their process (if there's a way to do that and maintain security while keeping risk low) or b) get more efficient about solving issues when they are reported? 

Finally, I agree, dealing with a semi-literate Profanitist like TWatson here (see what I did there, OP? TWAT) can be frustrating and annoying if you take their bullshit and abuse personally.  We have to remember that if only smart, reasonable people were able to participate in the BTC community, there'd only be a couple hundred of us, if that.  Frankly, if I were Charlie, I'd have exercised my privilege to only do business with people I choose to, and refunded this jackhole's funds and told him to fuck right off and never darken my website with his retardery again. Ban him, flag him, tag him and send his dox out to every other BTC exchange service as a warning to not do business with this KWatson clown. If he wants bitcoins, let him get them for 20-25% over MtGox prices through localbitcoins or some other high-fee service.

c'mon somebody post the "watch out, we got us a badass over here!" picture...

Sweet. ^5

Project Silk Road, perhaps. I can almost smell the withdrawal symptoms in the air of this thread. ;D

I am going to reply to this thread too. I posted a couple of times yesterday. They may have the majority of their transactions go over somewhat well. However, the service you get from the rest of the members. other than Charlie, or whoever posts under "Yankee" is FUCKING PATHETIC!

They have a customer service rep that basically laughs at you when you have an issue. I did a transaction w/ them on 01/23/13, and had to deal with their online customer rep, who I will not name now. If they allow this kind of shit to go on internally, from their customer service, then they should be shut the fuck down!

I am double positive that others have complained about similar experiences. I am not trolling here either. I was shocked at how fucking sarcastic this fucking piece of human excrement just basically made fun of my problem when I asked him to help. And I am not being an internet tough guy here either. But if that had happened in person, I would have stomped this fucking ape to the ground like he was Billy Bats. The nerve of this guy had no limits.

The fact that they haven't canned this MOTHERFUCKER yet is mind blowing! How could you continue to keep someone on your staff that is ruining your business like that? Absolutely unreal!

I can honestly say that in my lifetime, I have NEVER experienced something like this when conducting business. Not even at a fucking ghetto gas station.

And calling these people is next to impossible. They NEVER answer the FUCKING PHONE! How can you gain the trust from a company with relatively large amounts of money that doesn't even ANSWER THE FUCKING PHONE!

So, not to take a stab at all of the supporters of BitInstant, but how can you all not agree with the feelings of people that have done business with them, and that have been treated like they were a common imbecile?

Good god...you go from complaining about BitInstant to "receiving your coins" within 15 minutes...yelling all along the way...

If only you could be quarantined in the Newbie section  :-\

Sounds like something a troll would say.


Yep, definitely something a troll would say.


Sounds like something an immature bully would say.


Yep, definitely something an immature bully would say.

Ok Danny, what would you say, how would you react if you just sent 4 figures to a company, and they fucking laughed at you? It's not trolling, it is simply someone stating the truth about an experience that was horrid at best. You probably surf these threads all day looking for opps to make smart-ass replies. Your a goon.

How do you know they laughed at you?

The sarcasm was shocking in the chat transcript. I really wish I would have saved it now...

So it's a baseless claim since you have no proof? ;)

Look the main point is that the tone, and entire response from their service ape was a huge joke. You all can think I am trolling, etc. I am not. Just furious at how this was all handled. The truth about how things are done there needs to be addressed publicly, and there should be consequences for fucktards like that who treat customers so badly...

Exactly. It's baseless. I just decided to wast my time and fabricate a story so I can have dialogue with people like you.

Ah, that makes quite a bit more sense. Thanks for the chat!

No prob. Good luck w/ your scam too. Might wanna revisit your college algebra class too!  ::)

After my simple cash-to-address transaction was accepted, and then automatically failed, and never redone, my confidence in BitInstant has been going down dramatically. Because once they fail you, you are SOS, and it's a waiting game at best. They seem to put your transaction away, and forget about it, while accepting more business. I don't even think they do anything about it UNTIL you figure out how to contact them, at least that’s the impression I've got so far. No doubt they have an excuse for all that - not enough support people, system can't auto redo failed transaction / it's too complex, some 3rd party API failed 12h ago (and was up 1h later), DDoS on exchange (that no longer is being DDoSed), etc.

And someone even said they don't work on the weekends to fix it!? So if it's Friday, your SOS until at least Monday. But I've not confirmed this yet.

If you take a look into their support thread on this board, this is a constant issue with BitInstant. Their excuses don't make sense because they still accept other transactions and perform them at the same time. Two friends did their cash transactions at the same time in Wal-Mart or CVS, one was good, the other was failed.

One guy had his transaction "completed", yet blockchain has no records of any coins being sent to his address, and it's been more than a day.

My first bitcoin experience has been very negative due entirely to BitInstant, and while I hope BitInstant is not selectively scamming people, or is not using this opportunity to make a profit on the difference between the locked in price and what they hope to buy at a later time ... after reading the support thread I don't understand why there is not a huge red warning here about them. They obviously have major issues and are completly unable to do anything about it.

I'd think that these forums are here to help bitcoin users, not BitInstant.

EDIT/UPDATE - My issue has been resolved.

Exactly. Why is there not? Maybe the two nutriders have a good answer for this one? Wanna offer some input guys, or are you gagging too much at the moment?

this made me laugh...

Those who share their bad experiences here should try and understand how others feel when they see angry posts with absolutely no information as to what exactly happened. Rastaj did provide some detail, and the kinds of responses he was getting were not justified. But the OP was simply a bunch of angry words, without any detail that would help me understand what happened and what the supposed problem was.

Please try to be specific and helpful, and bear in mind this is a public forum.

Some advice to the newbies here:
1) Being an obnoxious troll doesn't get you any support ;) ..The more detail you provide (in a calm and collected manner), the more support you receive. Being angry doesn't help anyone win their case.
2) Transactions aren't instantaneous (don't let the name BitInstant fool you). If there's a backlog, transactions can take up to 24 hours...and there's been cases where it has taken longer (at least for Mt. Gox).

So slow down and take a deep breath.

QFT:

Hey Nero,

Everyone, including you has had their situation resolved.

I know you are angry your order didnt process at first, however coming here and posting in 15 different places is not gonna help you.

That other guy, is a scammer btw. Rastaj stole money from us because he claimed we scammed him, and forced a refund after it processed.

To this date: No BitInstant customer has ever been scammed or robbed. In fact, anyone who has a problem we always refund fees and cover the BTC loss spread. If you feel you have an issue that has not been resolved, please PM me right away

Its Friday, and your situation was resolved.

Charlie

Yankee, why can't you comment on the horrid customer support when customers use your available resources via the website?

This needs to be addressed for customers to remain customers.

Rastaj,

What horrid customer support?

We have phone support, email support, and not only that, but I personally am on the forums every day helping people in our support thread.

Horrible support?

You placed an order, an error occurred for only a few hours, we processed the order, and you cried scam so you got double your order.

I dont think you are in a place to comment, as you are the one who scammed us.

Charlie

WTF are you talking about, Yankster? Double credit? Please pass me a puff a what you are smoking buddy.

Your ape of a cust service rep from your online help is a complete ignoramus, at best. The way he mocked me and typed things with blatant f-you sarcasm was appauling. Where do you get your reps, 7-11?

Who's making things up now, Charles!?!?!?!

Thank you for resolving the issue Yankee,

I can confirm that the blockchain has shown two transactions into the specified address - with the extra transaction being for 1 Bitcoin.

That definitely makes up for the fee and whatever price fluctuation from the original price of 26.5 to today's high of 27.5 on a $130 purchase.

So in effect, I got ~5.7 bitcoins at ~$22.9 US dollars from you (when excluding ZipZap's fee and BitInstant fee, otherwise at $24.5)!

I'll update the other thread I posted in.

I called your phone number that is on your site over and over...and got some bullshit message saying the phone number was only for emergencies. How the hell is that considered phone support, Chief?

The bottom line is this: You have many unhappy customers. Why don't you publicly address the issues that have been brought forth? It's not that difficult to post something meaningful, instead of quoting all of the complaints and responding with utter denial!

Read what you wrote earlier, you even admitted to getting your order processed and a refund.

All issues are publicly address and resolved.

I think everyone labeled you a troll already, so unless you have another order, I will go back to work

Thanks


Good news!

Can you go back into the original thread and update your posts?

Charlie

You are mistaking me for "Nuro". I say make a statement about the pranksters that work for you. You can call me a troll all day long. I do business with ethics and integrity.

You have some leaks to plug. It's that simple. And your online reps need to be taught Etiquette 101.

If you want proof of them scamming check the bitinstant support thread once in a while.....the last few pages. Its seriously getting ridiculous. Everyone jumps on board because they've been reliable, well that doesn't always last forever as we've seen in the past. I'm a victim as well, 8 days no BTC, no communication, just empty promises up until then.