Bitcoin Forum

I'm here to share my experience with Poloniex with the rest of the altcoin community. May this be a warning for future traders who are thinking about using this exchange.

I've had a small BTC withdraw frozen by Poloniex staff for upwards 24 hours and might persist for possibly longer. As of the time of this writing there is no warning on their website about withdraws being frozen for 24-48 hours. In the years of trading I've never ran into this situation.

When I opened a trading account with Poloniex, I did so despite my reservations relating to their previous hacks[1] resulting in coin theft. To my surprise, I noticed a red flag upon signup that Poloniex requires first name, last name, country and so forth just to trade coins. I could understand if I was signing up for a fiat trading or lending account, but this is just for trading coins. Poloniex has stated this is because they are federally compliant yet, Seattle-based Bittrex.com is also a US federally compliant exchange and it allows users to signup with just an e-mail address like most exchanges that deal with crypto trades.

Any time an exchange user wants to trade in fiat currency he is required to verify ID and that is understandable given the AML/KYC laws relating to electronic money transfer. I've looked around to find any information relating to ID requirements in regards to cryptocurrency and I can't find a single US law or statue which requires businesses to demand this of users unless they are dealing with fiat currency i.e. USD or GBP. This is because the IRS defines cryptocurrency as property[2], not currency. So why are FINCEN laws relating to currency being applied by Poloniex staff?

Futhermore, Poloniex has implemented currency controls for withdraws of cryptocurrency greater than $2000. If a Poloniex user would like to withdraw more than this, they are required to verify their ID, address and more revealing information. Again, what concerns me here is that there is no law requiring them to do this that I can find yet they are doing this regardless. This goes against everything that cryptocurrency stands for - the protection of privacy and avoidance of global currency controls tied to fiat currency. Bittrex requires no ID for any amount of coin withdraw.

What is surprising about all of this is that XMR, which is supposed to be a privacy oriented coin has had its own pairing on Poloniex for a few years. One would assume that the operators of Poloniex would respect user privacy like Bittrex or other exchanges that deal in crypto to crypto exchanges. But, unfortunately that is just not the case here.

I do have a gut feeling that Poloniex might be acting as a honeypot to establish a database of crypto traders for some government entity thereby deanonymizing any technology built into respective privacy coins. I also wouldn't be surprised if the two darknet markets that added XMR as a currency are operated by the same team as part of an operation to funnel users into their database. Poloniex had no logical business related reason for giving XMR it's own pairing years ago unless they were planning something big in the distant future. It's quite obvious that they aren't privacy advocates.  

A word of advice from a trader who has had their coins frozen for no reason. Move your coins off Poloniex and into a secure wallet environment. If you're going to trade coin-to-coin do so on a reputable exchange like Bittrex or the decentralized exchange Bitsquare [3]. I do not work for Bittrex, I'm only using them as an example due to both exchanges being based in the US. Richie Lai, the owner is Bittrex is also in charge of Amazon's Security Operations Center [4] and probably the reason why they've never been hacked.

Don't be lured into trading on Poloniex because of the large volume. The only reason why it has a large volume is because they have currency controls that limit users withdrawing funds. To reiterate, I have suspicions that Poloniex might be gearing up to stage a false flag hack which will result in a compromise of user's identities, locations, phone numbers and most importantly funds to bad actors. This could result in identity theft if large trader info were leaked. Personal security would also be a risk as whales would become the target of criminals.

The ramifications would be numerous and only time will tell if I am correct. Be smart, take a precaution and minimize risk by switching exchanges.

TL:DR  Poloniex froze my coin withdraw for no reason and without any disclaimer on their deposit or withdraw. It might be gearing up for a false flag hack resulting in the theft of user identities and funds.

[1] http://www.bitcoinx.com/poloniex-hacked-12-3-bitcoin-supply-withdraws-difference-user-accounts/ (http://www.bitcoinx.com/poloniex-hacked-12-3-bitcoin-supply-withdraws-difference-user-accounts/)

[2] https://www.irs.gov/uac/newsroom/irs-virtual-currency-guidance

[3] https://bitsquare.io/

[4] https://www.bittrex.com/Home/About

Is it true?

I haven't had an issue with Poloniex so far. Hopefully they don't pull some sort of scheme

I have been with Poloniex from the beginning and never had a problem with them up to this point.

might be case to case basis mate im with polo as well and never experienced so far hope not, lets wait if there's an explanation with your case OP but thanks for letting us know for us to be alarm.

I have never used Poloniex before.
But isn't the accusation of 'staging a false hack' with loss of identities a little too outrageous? ???

i am on poloniex for a while and i don't see any problem when i want to withdraw or make deposit bitcoin in my account. maybe when you make a withdraw on that site, poloniex has just doing maintenance so this can make any problem. but i don't know what is happen actually. if we have this situations, better to ask the support, if they don't give the answer, try to ask again and again until our problem resolve.

iam not hear about problem poliniex after poloniex can the big exchanger with big volume transaction
your account frozen maybe your acount problem, this problem verified or another problem

you can solution send ticket or chat with troolbox or you can inbox owner account poloniex in bitcointalk

poloniex hack before 2013 is poloniex in new exchanger and few volume transaction and not big exchanger
your write with new account newbie and write bad about poloniex
not solved problem, maybe your problem can incrase is big

I Have been there around 1 Years. Anythings withdrawal doing smoothly even small amount withdarawal or huge amount. I realy never got problem like you. This are policy I think, So this are comfort between the two parties. Keep yours ticket to Poloniex, may poloniex will be explain for that all.

I have been using Poloniex for years, and only ran in to trouble with them once.


Last year, OUT OF NOWHERE, my account was locked.  Couldn't trade or withdraw my funds.  I filed a support ticket (through my email that I log in to Poloniex with) and they claimed my account had suspicious activity, as if someone was trying to get into my account (despite me not sharing my details with anyone).

What still bugs me, is that they would only unlock my account if I submitted my personal information to them - as if this would prove the account was mine.  I had given them nothing prior to this, so there was no information they could cross-check my requested information against.  Which means if I really was a hacker, using my compromised account, I could have just submitted fake information to them, and they'd hand over my entire account without batting an eyelash.

They wouldn't give me any information about why they locked my account, nor a response to what I posted above.  NO logic behind their actions whatsoever...

...I still trade (lightly, obviously) there, but it should be general knowledge by now that if you can store your funds off exchanges, STORE YOUR FUNDS OFF EXCHANGES.  Cold wallets, paper wallets, trezors, anything.  You never know when a 'reputable' exchange will screw you over, when they'll get 'hacked' and run to China with your money, or the like...stay safe :)

so far i never get problem with poloniex and so far they are legit popular and one of the best exchanges
if you get that experience, should we move on other exchanges?i think we shouldnt believe exchange
someday if they greedy enough they will run our money, dont save money on exchanges

they have blocked my account a long while ago because they stopped accepting my country and my funds were blocked with it too but it was so small for me to worry about anything so I didn't care and moved on to a better exchange service called bittrex and I am happy with it so far. although they have added USDT and have changed some rules about verification,... but there is no problem there so far!


this is also my question and I don't really understand why they did this since the do not have any fiat (bank related stuff like what cex.io has) on their site. and USDT is the closest thing to fiat they have and that is just an altcoin.

no problem happened in here too , and when i contact their support my problem always solved

So its like they are making themselves banks which needs more information when there is a problem.
Havent experienced this one so I got no clue to what could happen. If this is just a bug or trying to do some theft. I dont put much here on poloniex just some for fun in trading.
I hope this could be fixdd through a ticket.

Most probably, been trying to recover my account thru email verification so i request an email. Few hours it gets inside my email after clicking the link it still didn't verify my account. My coins are still there.  That account of mine was created when XMR were still 0.50$. Bought just about 50+ of it as its only available on polo Back then and now i can't think of ways to get it.

What ? That he waited 24 hours ?
The rest of what he said is obvious.. i have been saying the same damn thing for ages.
..or did you all forget ?

Technically there is no law like he said.. they claim it is a precautionary measure.
Anti-Money Laundering laws exist but they were made before Crypto existed.
Which those laws are tied to the Picture ID etc requirements.

Many of these places freeze accounts and lie to users then hand off your full info and logs to US Fed's.
They admit it too !
Cryptsy and Coinbase have admitted it for example.
I bet my left nut if they collect ID they are doing it too !
It's called common sense.

And apparently you all bent over and said yes sir please put it in my bum.
Because when these exchanges changed AFTER the fact you all said fuck all and went along with it.

I DID NOT !

Not supring though i have more credibility integrity and class than the whole entire majority of retard lemmings in Crypto combined.
So this is just one more example ;)

I applaud the OP here for bringing this up though.
Ya'll loiter around chanting FREE MARKET / NO LAWS then buy ICO scam coins for Profit on Centralized exchanges that are using laws HAHAHHAHHAHAHHAHAHAHHAHAHAHHAHAHAHHAHAHHAHAHAH

Say 1 thing ..and do another  ::)

Decentralized ? Free Market ? No Regulations ? Anon coins ?

R O F L

How many times have i told you all to go buy Monero's at poloniex with your picture ID ?
100 times ?

What did the lead main XMR shill say ?
His grandiose retort was.. you don't HAVE to buy them on Poloniex etc.
That you *could* buy them from alternative sources.
ORLY ?
..me thinks those morons should update their Hoodie slogan  :D

Secure, Private & untraceable ?

Should be..

Secure (until we get hacked), (Sometimes Maybe) Private'Ish & untraceable (just don't buy them on most exchanges)

http://i64.tinypic.com/kbyhlf.jpg

I said all along it was a crock of shit.. a farce.. a fucking facade they were pushing.
Nothing has changed.

I have only used bittrex which seems reliable but never keep too much on a exchange.

Really? I have traded there for 2 years, never have problem, have you verified your account there? My withdrawals are almost instant, sometime may take up to 5 minutes.

Verify your account if you want to trade there or fuck off to another exchange. It's very simple. The rest of your post is full of shit like the Coinbase hate on /r/Bitcoin by people who do not want to verify their accounts... but still want to trade on Coinbase!

iam never problem is trade in poloniex

Not a single problem just FUD here!

You guys saying Verify your account are real idiots.
Apparently you missed the whole point of this topic.
Congrats.. you are stupid.

..and an irritating lemming cheerleader  ::)

@RayX12
You are a FUD-Baby.  :D

http://67.media.tumblr.com/1baa55c380de13315f4c0e3751688fc6/tumblr_nf1ug0B9hy1u3e408o1_400.gif

PS:
If Polo staff want to come here and pretend to be normal users using puppet accounts to to post lies ?
I will go round up all kinds of bad Poloniex topics posted last 2 years ;)
You have been warned.

And damn right FUD !
Post it when it's warranted i say.

I have never had any problems with Poloniex and have just moved some of my BTC out of Poloniex without any problems.. just in case..  ;)

LOL this topic is full of bullshit and the topic name is misleading!
Sure we know there are more and more need for KYC/MLA, and that they prolly had complied to some security in some countries, I bet USA

But if we wana trade on exchange we know this is gona happen sooner then latter, no one forcing anyone to use legitimate exchange, so far BTC-e is still grey zone

But don`t act stupid like we did not know or did not expect

BTC-e will also lock your account on 1+ year of inactivity and will ask for proff that you are the owner, every exchange will do the same!

never had a problem with them myself, but I only trade really small amounts. I gotta say I do have a slightly funny feeling about the place now. they must have so much money washing around on there that something's gonna happen eventually.

Why is it a problem to warn users about the reality that is going on ?

OP, I have the same thing happen to me except that unlike you I did not see it as a problem. All I did was verify my ID and my home address to show them who I really was. Every withdraw I had with Poloniex went smoothly without any problems at all. You should have more patience when dealing with them and avoid soiling the reputation of the exchange that is holding your money. It will only work against you and your interests.

I make use of yobit and poloniex for my heavy btc transactions and i have never had any problems with their withdrawer, i even withdrew some btc from poloniex without any issue today.

no fud...

https://twitter.com/Poloniex?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Dude what is the idea of owning crypto currency and why are people shifting to private and secure crypto currencies because the whole idea is to be anonymous, if all the exchanges started collecting all these information what will be the plight,they will have a database on who all are owning what all accounts. Very good feature OP,it is a possibility that the team running poloniex could be running those two darknet sites.

I never got problem with poloniex, even i have issues with my deposit or withrawal in poloniex, their staff always fast respon, and all my problem solve in short time, do not verified accouny can effected the account i dont have clue about that, cause after poloniex update about verified i do the verified account

Its OK, but we all know in what world we live, do we not?

can we pretend to have exchanges that deal with $$ and banks and at the end they do not ask for our name and later force us to go over verification process

sure we can have some grey zone exchange which do not deal with $$ nor banks, but that exchange never can get bitcoin to mainstream nor provide bitcoin inflow of cash, which is needed for 98% of ppl

and then there is BTC-e i hope they manage to float as they have, but can anyone garantee it

Do you have aby proof that will support your statement above? if there one thing that can support your thread then i'll believe no matter what im going to pull our my money there the good thing in POLONIEX is the good and fast responce of staff if you had a problem with deposit withdrawal or any matter regarding on their site.

Polo is no.1 site, i have tier 3 verification and i can withdraw 25000 usd maximum daily. Fast withdrawals.

In my experience, i don't have a problem while using poloniex's market, should the OP tell administrator of poloniex about the problem and keep be patient waiting for answers from administrators.

Does Poloniex allow people from all countries to trade on their site because coinbase has a limited number of countries that can trade on their site.

they do as far as I know. the only people with problems are those in American states with unfavourable regulation like new York and more recently new Hampshire.

Yup, Live free or die My ass! Lol

If a company want to get a proof of identity and address then it is not bad but locking someone bitcoins is not good. from a longer time some other payment processors also want the verification but they do not lock the money of their users but allow them to transact within the processor. they only restrict withdrawal to banks etc.

I have been using polo for 10 months only ever had 1issue and it was not with btc it was with ltc and the withdrawal problem was fixed within a day.

I've also not really heard of many people having issue with the like otjer exchanges

I have never had a problem but it is good to have brought this to the communities attention.
You must update the post and tell us what has happened.

Nothing happened because it was FUD to begin with.

hello friend your problem is solved
or still pending your withdraw bircoin
if problem solved you can edit thread and you can lock this thread

if problem not solved you ready send ticket support, you ready ask in modertor in chat box or not yet

Never keep all of your coins on an exchange anyway. I was smart enough to spread them out over 4 exchanges before the Bitfinex shit happened. To be honest, I never expected such a thing to happen again. I thought we had learned our lesson after Mt.Gox.. but yeah, I've removed a lot of my money from exchanges after that. I don't trade frequently anymore, long term or nothing. I want to be able to keep my money in my wallets, away from thieves.

I encountered problem earlier when im withdrawing my 0.028 bitcoin from that poloniex site and then it's already in 16 confirmation and it almost took 3 hours i think or 4 hours before it showed up into my bitcoin wallet i already sent a support into poloniex and into my bitcoin wallet and there response too quick and everything was fine now.

It's been a month but he is still not updating his concern or problems,we have no knowledge if Poloniex still doing this to other users,I know it's a case to case basis but as traders we have the right,why Poloniex has this kind of issue.

I have used poloniex and never faced any problem with my withdrawal, recent btc withdrawal was last week without any problem.
sometime they ask questions if we just deposit and withdraw btc without any trading but normally nothing wrong with them.

I use poloniex, and haven't had any problem withdrawing bitcoin. Sometimes I have a problem with depositing alts but it is usually resolved with 24 hours (the problem is caused by their wallets not being synced all the time).

Wow that is a great information, I hope you don't have issues with them

I had a problem where my margin was supposed to be called @ .0052 and it was called at .00619999

Does anyone know if there is any daily limit to withdraw BTC from Poloniex? (NOT fiat).
 

Fairly certain the btc withdrawal limit is pegged to fiat..if I'm not mistaken

All withdrawels limits are pegged to USD.

Even if we are withdrawing coins or is it only for withdrawing fiat? I mean I can understand if I am withdrawing dollars yes the limit should be with dollars but is it the same when I want to withdraw bitcoins? Or is there a bitcoin limit for that?

Level 1 Verification
Daily withdrawal limit $2,000 USD equivalent

Level 2 Verification
Daily withdrawal limit $7,000 USD equivalent

Level 3 Verification
Daily withdrawal limit $25,000 USD equivalent


Enhanced Verification
Individual or Corporate Accounts requiring limits >$25,000 USD equivalent

So far i had no problem with polo. Great site btw so far until now.

Until now?

I just withdrew some coins from them and it came in quickly. I don’t know what seems to be problem for some people but it wasn’t an issue for me to be honest. Maybe there are some rules that you may need to follow and you forgot about them?

Maybe the amount was low or something, I don’t know the reason but mine came off quickly so it is not a problem for everyone.

This EXACT same thing happened to me yesterday!! I went into my account and noticed "something" had happened. Some of my coins had sold, others had been bought - and I had not logged in!

I decided to transfer everything to my Bittrex account - so I tried... and now like the OP, all of my coins are "stuck" waiting to be reviewed be a 'security expert'!

I do not see myself using Poloniex any more.

what's the difference between level 2 and 3? I asume level 2 is ID and stuff. do you have personally visit them for level 3 and reassure them you ain't scum?

The sooner the KMD trustless exchange comes online the better.

Level 2 you need to give out your address, ph# Date Of Birth. Level 3 requires SSN/passport id# and a copy of your government id, as well as you holding the ID.

For those selfish, short sighted ignoramuses out there still singing the praises of Poloniex because they personally have not yet been affected by Poloniex's arbitrary withdrawal delay tactics - hopefully you'll be next!

For the rest of the community out there who are outraged at Poloniex's brazen withdrawal delay tactics - I hope you get all your money out before they (Poloniex) freeze ALL withdrawals!

Below is a snippet of the latest troll box feed highlighting all the users who are being f..cked around by Poloniex ... having their withdrawals effectively blocked via their innovative status called  "awaiting approval" - which of late simply means "f.ck you and your withdrawal" ... the withdrawal will stay stuck in this status for 72 hours and longer and will eventually be deleted!
Very few of these withdrawals "awaiting approval" have actually been manually approved during the past two weeks at least from my personal experience as well as what i'm reading all over the internet!
This is the case even when these users log tickets with their underwhelming support team. Tickets are ignored for 72 hours all the way up to 2 weeks and even more!

And for the minority of users with this issue who actually do eventually get their withdrawals manually approved by the lame support at Poloniex there is unfortunately an identical horror story awaiting them for their next withdrawal attempt... their next withdrawal will again be delayed into "awaiting approval" status for their next withdrawal attempt!
Seems as though once an account has been flagged for this kind of harassment it continues indefinitely and effectively their accounts will permanently have to endure their painfully slow manual withdrawal method instead of the automated withdrawal method which is the default.

As a result these users (mostly on level 1) are no longer able to withdraw 2k worth of funds per day (as advertised) but are relegated to withdrawing up to 2k worth at a time but every such withdrawal now becomes an arduous manual process by Poloniex's inept understaffed "approvals" team and takes anything from 72 hours (if they are lucky) to over 2 weeks to be approved (depending on whether or not you raise a ticket for each such withdrawal).
Thus as you can appreciate - all these users whose accounts have been flagged to be harassed for manual withdrawals are now effectively reduced to withdrawing 2k worth of coins per 2 weeks!
How long would it take such a user to withdraw 50 btc from his account? yes - TWO YEARS!!!  and THIS is exactly what Poloniex wants... to misuse AML and security concerns to effectively hold a large percentage of users' coins semi-permanent hostage!

If you dont believe me - have a look at this thread -it's a feed from Poloniex's troll box where desperate users are very politely trying to get assistance with all these withdrawal issues which Poloniex itself CREATED!!

http://rorobo.com/poloniex/search_chat.php?q=withdrawal


 



 

The bolded bit - that's down to normal security precautions. If you have been messing around using VPN's and whatnot, they HAVE to put in delays because they have no idea whether the next time there is going to be a genuine problem, and guess what, if there is, they'll be the ones blamed.

If you don't like Poloniex, use another exchange!!! There are loads of other exchanges out there, pick one, stop all piling into Polo and then moaning.

withdrawl ok but long

I think they think if they complain and pile on then things will go back to what it used to be before Polo was Abiding by banking regs. It will never go back and if those that have dubious accounts left all their gains on polo then they are going to have to wade through the hassle of getting those coins off. It's not like they didn't have any forewarning of this. I guess they were just to greedy and didn't do the smart thing when they had the chance.

Too many similarities to cryptsy's last days.  Just for the record I don't think polo is insolvent and I did in fact suspect that cryptsy was back then.  But it sure looks similar.  Lots of people complaining in the troll box about stuck withdrawals and mods way overworked trying to placate people.  Lots of trading irregularities.  And then a handful of permanent trollbox residents acting like nothing weird is happening.  That is exactly how cryptsy trollbox was up to the end. 

A couple differences though, people are complaining about deposits getting stuck too.  Don't recall that happening on cryptsy.  Also the mods are way less heavy handed with the bans on polo.  An hour ban is no big deal. 

I have 2fa on my polo account and I have been withdrawing close to my 2k USD limit every single day for the past week or so and every withdraw I made went without a problem and without delay.  I finally got the last of it out today.  I did not however withdraw any BTC because I didn't have any.  I withdrew DASH, XMR, and ZEC.

I like polo's interface.  And I like the trade pairs.  If they get their act together I would go back to it in 6 months or a year.

So you call that "normal security precautions"?!?  Bullsh1t!!  You're nothing but a Poloniex shrill - probably a sockpuppet working for Poloniex. Otherwise u must be a total duma$$ ret@rd!
No other exchanges have such thieving so-called "security precautions"! Security precaution my ass!!
Poloniex are nothing but a bunch of thieving scumbags! And everybody working there is complicit in this! From the troll box moderators spouting their drone-like copy and paste lies typically like "your withdrawal is confirmed, but awaiting approval, it can take up to 24 hours for support to review and process your withdrawal" - right up to their owner!!  HORSESH1T!!!  My withdrawal and most others have been "awaiting approval" now for nearly a week or even longer - and that's with a ticket logged for the same issue and remaining unsolved/ignored for same period!
So to Poloniex shills like yourself - f.ck you and your thief-enabling lies to try to cover up for the biggest bunch of thieves in crypto today - Poloniex exchange!!

There is NO f.king excuse for these barstads to take a week or longer to respond to tickets for "withdrawals awaiting approval" - no f.cking excuse whatsoever!!

As for your half baked drone-like slogan:
If you don't like Poloniex, use another exchange!!! There are loads of other exchanges out there, pick one, stop all piling into Polo and then moaning.
[/quote]

I WILL be using other exchanges but i also wont stand for MY COINS (which i deposited into my Poloniex account and them welcoming it with open arms and no delay tactics) being stolen by these thieving barstads either!

So f.ck you and f.ck Poloniex!!

I'm being stuck with the BTC withdraw at Poloniex exchange.I did withdraw 0.7 BTC (nearly 1000 USD) without any transaction ID and the status is displayed
"Awaiting Approval    BTC    0.69770054
   
2017-05-13 14:02:52 Address: 1EdQz7eUFuZ6JMvFFepDG1ARurgP"

I posted a ticket 3 days ago since Saturday 13rd May and there is no respond from support team.
Is it possible of losting money here ? Please help and advice

Got some XRP out of Poloniex.  It was a little slow but it all came through..
good luck everyone..

edit:
Actually Kraken was slower to confirm the deposits from Poloniex..
The tx show that transaction was confirmed and Kraken still not showing in balance 30 minutes later.

This is interesting since there's no mention of any restrictions on using VPNs in the Terms of Service.
If they don't want people using VPNs then they simply need to make that clear up front.

poloniex is crap and very dangerous now to go there.
I will not say yet that they scam people but is getting close to it.

I also doubt on ddos attacks and server issues, i think more that they cant handle the amount of payouts because of the huge pumps of several coins
last few weeks so they find ways to keep on running.

Delay in withdrawal up to 24h, support will reply after 96h if you are lucky, if a pump is coming trades will be frozen and starting today they
send out fake txid. they say it is paid and also it showes in your account but the txid is not visible in the blockchain.

mods in the trollbox then advise you to open a ticket what will give them another extra 4 days, very tricky.

one fake txid: e1b3e162d280da5387a59bf8739c2a39f82ca9d57c1f83719e639f2bb6d1cc12
many more can be found in the trollbox on the website.

STAY AWAY THERE FOR NOW!!

I also recently have a 11+ BTC withdrawal with a fake transaction ID. My other smaller withdrawals went through fine. i'm guessing a larger withdrawal is causing delay.

EDIT: I have received the coins finally, about 12 hours later

The Bitcoin blockchain is clogged up right now. Over 200,000 unconfirmed transactions according to Blockchain info ATM. https://blockchain.info/unconfirmed-transactions. You are lucky your transaction only took 12 hours. I am waiting for a withdraw from another exchange that I did 24 hours ago and am still waiting. Can't speed it up with ViaBTC transaction accelerator because they are full. If you want to make any moves in the near future, you may want to try converting your funds to Litecoin and move them instead.

@bones261 Is it the case that alt withdrawals are proceeding normally and the problem is solely with bitcoin? Are litecoin withdrawals any faster than other alts?

I cant complain about withdrawals from polo.  XRP is done in seconds, BTC in the next two to three blocks.  XMR pretty fast..
Keep my fingers crossed!

Awaiting Approval    7 day    ???
2017-05-12 06:46:43

This is only the closest possible solution of this when you do really hate on waiting game. We cant blame them since the blockchain do really have the problem because of the pile up of unconfirmed transactions throughout the network.Seeing on this thread its quiet old but still the issue keeps coming back related on poloniex withdrawals.

Same troubles here...

Trying to withdraw some coins from POLO for 5 days...

I've never seen anything like this before.

Ticket open a few hours after the withdraw. ZERO replies so far. It is as if they are insolvent. No business I've dealt with does this kind of stuff.

Question to the community: what can be done here? How to recover these coins? Sue them? Is that the only way?

Looking forward to getting some guidance on this matter...

yes some time people want to take personal revenge from other and they use the mass, i think it is important to show solid evidence after that people will like to believe on you, because still i myself never find anything wrong there.

And evidence:

No  ETH  funds transfer from accounts
Hard fork for ethereum
 

condition

Hello.

I've just found this thread. I have a month-old pending withdrawals and no replies to any support ticket. I was trying to withdraw Dash and Bitcoin. The amounts under 1BTC.

the withdraws on polo is bad. move to bittrex if you want better support system and withdrawal system

^^^

I absolutely hate polo compared to bittrex....bittrex feels like a straight up exchange...polo feels like a weird pub/restaurant ran by some sort of mafia who knows when to buy and sell coins based on their own listing/delisting of said coins

god they annoy me

Poloniex are holding my coins for 2 weeks with "Awaiting approval" status. They are decided to disable troll box (censored actually) which was full with the same cases and support is not answering to open tickets at all. This is not only affecting BTC withdrawals, but also other coins, like ZEC in my case.

Are they going to die like Mt Gox or Cryptsy? In this scenario we will get a huge crypto market crash. Poloniex is trying to keep quiet about their problems. Looks like they are hacked and lost customer's coins.

I tried to place a long at the perfect spot right before a huge upswing and three times the site said order placed and it never hit the order book. I opened a support ticket yesterday and have heard nothing.

I have been a Polo supporter but I am getting really pissed at them. I think their days are numbered.

My, 3 weeks. Im still waiting Awaiting Approval. Transaction didn't start. I think they turned to SCAM

Did you send them a support ticket? As far as I know they are roughly 4 weeks behind on manual approvals and ticket responses.

With all this bad news involving most of the exchanges, I just purchased a new Trezor wallet. I have some 0.90 BTC on Poloniex now involved in Margin lending. Will be moving out BTC in small chunks from Polo once I get my wallet. Hope I don't encounter too many problems. The .10% interest per day just isn't worth the risk anymore. I delayed getting a hardware wallet since I only hold about 1.2 BTC. However, BTC is worth over $2000 per BTC now. So I think a BTC wallet is actually worth it now even though I don't hold much. I have to stop thinking like I did when my BTC was only worth 250.00 per BTC.

Ofcourse but there is no support. everything is lie. i have 8 tickets, they are awaiting... they stole the coins. hundreds of people like me

It worked for me: https://bitcointalk.org/index.php?topic=1968024.msg19597608#msg19597608

They didn´t respond to tickets any more, even to tickets older than a month.
IMHO Poloniex went SCAM. Beware !

Any update on this? been having problems with Poloniex withdrawals too! :(

i have been trading with poloniex since 2014, recently they froze my account for 13 days for linking local bitcoins to someone in the troll box as they wanted to buy btc. i got my account back and was pretty pissed at the 13 day wait. then i had a etc deposit not showing. so i withdrew my btc and it went to awaiting approval. my deposit and withdraw have not been seen for a further 16 days with zero response from support. thats a total of 29 days with no funds from poloiniex. the exact same thing happened to cryptsy before they got shut down.
as every day passes i have less and less faith im going to get my funds back.

STAY AWAY AT ALL COSTS

Update: Poloniex had finally 'approved' my withdrawal. To be fair, it only took me 4 days. Nonetheless, I don't think receiving my well deserved withdrawal after the 4th day should be something to celebrate about. I have 1 last withdrawal to make (because of the $2000 limit  >:( ) then i'm definitely OUT of Poloniex. That four days of being worried is not worth sticking around.

I've been experiencing the same above....My whithdrawals are in awaiting approval either the one done with confirmation or with 2FA

I'm very concerned about my money...

Bad signs are showing on poloniex and im totally annoyed to see those bad claims against them and I think much better if we stay away for this exchange for a while so that they will realise that their costumers are decreasing and might they will fix there service up. And I will just stay on bittrex or cryptopia right now since I don't find any hassle at them at this moment.

Hope you had successful in your withdrawals
I'm very worried too, the profits of the loans are not really worth the risk, i'm going to leave soon as possible.
Would you advise to move btc in small chuncks?

It is always a major surprise to these guys when a website or service expects the clients to have read the terms and follow them.  If your actions appear to be suspect in any way then the exchanges, at least Polo and the other big ones, will hold those funds until they feel that they have been satisfied. 

You are not special in the fact that you are expected to have read those ters and follow them, like everyone else.  ANd when you say that "no one reads those" then you are stating that you have not read them and admitting to the fact that you broke the law and violated the terms of the site while knowing that you were and therefore, if I was Polo, I would keep your funds forever, since you knowingly violated the terms,

Just to inform you that I got my transaction approved and transfered btc to my personal wallet.
it took 8 days.

Definitely to much.

I am being kind of lax about this withdrawal project. So far, I have only moved 3 small chunks of .11 BTC each. I wanted to move in small chunks so if I have a problem, only a little bit is stuck in limbo. Also, part of me still wants to earn a few satoshi from the lending. I know the BTC is very safe in my trezor. However, I also want to accumulate a little bit of BTC. I suck at trading and don't own a ASIC that isn't obsolete. Furthermore, my partner absolute forbids me from converting anymore fiat to BTC. If I get caught, there is a frying pan with my name on it.  :D

Passive gains are very attractive.
Personally, I believe that much of these problems are caused by the users themselves, but, better safe than sorry
By the way, I have also been successful in my withdrawals
P.S: don't worry, soon your partner will change his mind about BTC

This might be a case to case basis because so far I haven't encountered problems with withdrawing my BTCs in Poloniex though I have heard a lot of withdrawal problems with regard to altcoins especially withdrawing Ethereum coins.

I did encounter these problems last month and so is the reason i am staying away from the site and it looks like they are not planning to solve these issues and upgrade their servers and fix their bugs,i am not sure what is causing these delays all of a sudden,they are certainly pissing off traders to other sites because of this.

Copy from: https://bitcointalk.org/index.php?topic=1968526.msg19942220#msg19942220

I also wanted to open a thread here with this exact same question. "Being Processed since 14 days 23 hours". This under-staffing excuse is a fucking joke to any business accountable for billions of dollars worth of assets. Not to mention the millions they are making just off of fees WE PAY... I smell something fishy.

Also part of the blame is too many band wagoners and "dumb money" with no experience of losing their butts in an exchange, giving control of your private keys. Leaving so much volume on ANY CENTRALIZED exchange is just begging for the unthinkable.

If they are insolvent (which personally, I don't think is the issue), or incapable (much more likely) of bouncing back off this... yikes.

Too many eggs, in a tiny ass basket? Thoughts?

Edit: I am new here, and signed up, JUST because of this.

Last month I had similar issues with them too. Their withdraw process took a few days... but it is much better than bittrex that processed my withdraw only after 2 week and numerous tickets

I Have now 0,012btc blocked by Awaiting Approval process, and they dont reply my tickets, how much time do you guys gets a reponse?

I Have  0.09911906btc blocked by Awaiting Approval process,for more than 2 weeks, and they dont reply my tickets, how much time do you guys gets a reponse?

POLONIEX is real shity exchanger

I have not had any deposit or withdrawal issues but I opened my account when Polo went live so I'm wondering if this is for new accounts only. Nor have others with old accounts.

You guys that are having issues should put down when your account was opened so we can see if there is any correlation.

Yes do Beware. My withdrawal limit has been lowered to $0. Support has not responded to requests for months.  #431491 Pending verification

I can't currently withdraw from Poloniex as I'm not receiving its emails. I can't even turn off the requirement to acknowledge emails until I receive the appropriate email!

How did that happen, aren't they suppose to send you like a verification email before withdrawal or when you log in to Poloniex? I didn't have problems with mine but I haven't tried withdrawing recently from Poloniex though.

That's the odd thing. To report the problem I joined Poloniex Support and instantly got an email to verify joining. Went to my account and requested BTC withdrawal - no email. The problem isn't my email, it's at their end - they're not sending the required email when you ask to withdraw your coins.

I sent a $60k deposit to them and it never credited in my account.... Hopefully they might answer the tickets in 2017

I'd be getting pretty worried in that situation.

Yes, some people are facing problems with their withdrawal but why some people are not facing any problem. May be some time it is taking too long to get the withdrawal and support as taking lot of time to get answers from them.

Trust me ,im already worried .......

These accusation with Poloniex are really making me feel worried because I also have a couple of funds deposited on this exchange site and I'm afraid I might also encounter the same problems as most of you have. I still haven't tried withdrawing my investment on Poloniex because I was thinking I am going for long term for these coins and probably check after a few years but I might be having problems when withdrawing by that time.

The value of the funds they won't credit me is now in the region of over $80,000 so there may be no other options available than to hire a lawyer.......

If you open a civil or criminal complaint keep us informed here.

I too have lost coins with Poloniex. I withdrew some coins to my own wallet and I got a "COMPLETE:ERROR" code.

This code means that the coins were NOT moved. However Poloniex does NOT put the coins back into your account. Instead Poloniex freezes those coins and makes you go through their customer support "TICKET" system.

The system however can take weeks and I've heard even MONTHS before they even get back to you!

To make a long story short I used Poloniex and lost several THOUSAND dollars worth of coins.

Poloniex doesn't seem to care at all about customer service or that they are loosing their customers hard earned money and coins!!!!!

If I ever get my coins back I will post about it and hopefully I will get them back.

But in the meantime!

BEWARE or Simply DON'T USE POLONIEX.

Is there anyone who has the same problem like me. I did withdraw my coin and in history written completed but I did checking on the tx. no results for the tx? and I see my address no incoming transactions? I made a support ticket but no one answered. very disappointed with poloniex service.

There are similar stories to yours on this reddit thread.

https://www.reddit.com/r/ethtrader/comments/6uvrl4/poloniex_withdrawals_megathread_post_here_if_polo/

This is one example.

https://www.reddit.com/r/ethtrader/comments/6uvrl4/poloniex_withdrawals_megathread_post_here_if_polo/dlwruxr/


Maybe your withdrawal will eventually get processed, and they will change the transaction ID to a real one.

It is always good to withdraw your funds when you book some profits. From last year onward many people are complaining about the deposits and withdrawal, better ask the support twice that you need your money back from poloniex.

    
Is Poloniex liable?

https://bitcointalk.org/index.php?topic=4400856.0

before I say thanks for explanation about your experience. there are some that I want to ask, is there any evidence of such unsatisfactory service? then have you communicated it directly by phone? I am neutral here, does not defend any party, in fact the service in the exchanger may not intentionally do bad things like that because it is very harmful. or maybe there is a sentence or attitude you are less willing to dev it so that resulted according to your experience?