Bitcoin Forum

Other => Beginners & Help => Topic started by: Harry7139 on June 20, 2013, 03:46:41 PM



Title: Oh -oh... Bitinstant transaction gone bad...
Post by: Harry7139 on June 20, 2013, 03:46:41 PM
Ordered BC from Bitinstant yesterday AM, Moneygram - Zipzap method...   Zipzap = Perfect  /  Bitinstant = FAIL   -   Bitinstant sent me an email saying that they received my payment but my transaction failed... imagine that...lol... Oh well...tried contacting customer service through e-mail (the only way you can contact them) and guess what?  No reply... and still no BC....  .. I know I'm just a Newb and you guys have had far more experience and larger transactions than I will ever have... In fact, I shouldn't even be complaining... I should have known I would have had better luck just throwing my cash under a weed eater..lol.. As for myself... live and learn I guess.. I won't be here crying and moaning this incident every other day...in the end it's my own fault for trusting them... Needless to say I will NOT be using Bitinstant again and I would recommend the same to you.. I'm just trying to save someone else who may be considering Bitinstant...that's all :)   If you really want to throw your cash away just send it to me instead.. I will at least send you an email as to why I screwed you..:)

Thanks ! :)  Great day to all! :)


Title: Re: Oh -oh... Bitinstant transaction gone bad...
Post by: eldongallagh25 on June 21, 2013, 12:17:56 AM
Bitinstant is having issues at the moment. There is a separate thread here in the newbie section dedicated to assistance for any issues. Keep us posted on what happens. I was looking to buy a few coins through them, but after recent events I'm having second thoughts.


Title: Re: Oh -oh... Bitinstant transaction gone bad...
Post by: Obama on June 21, 2013, 12:44:05 AM
Bitinstant is a scam


Title: Re: Oh -oh... Bitinstant transaction gone bad...
Post by: joesmoe2012 on June 21, 2013, 12:49:49 AM
Bitinstant is a scam

Not necessarily.


Title: Re: Oh -oh... Bitinstant transaction gone bad...
Post by: Matthew N. Wright on June 21, 2013, 12:51:26 AM
I came to comment on "Oh-oh". It's "Uh-oh", or comically "Ruh roh" if you want your audience to read your text in Scooby Doo's voice. Get it right, internet.

fake edit: I always wondered why they didn't call it BitLater.


Title: Re: Oh -oh... Bitinstant transaction gone bad...
Post by: Harry7139 on June 21, 2013, 04:57:05 PM
Thanks for the grammar correction...lol... you are right..:) Anyway, I don't want to make a big deal out of this... it is what it is... At this point all I can do is wait and see if the transaction completes and hope that they honor my paltry little "test purchase" of 63.95..  I'm ok with the delay... I am also not stupid enough to plunk down a thousand dollars on my first try with a new exchange.... so it's not a big money issue.. I think it's more leaving me in limbo due to the lack of response from customer service.. I will wait a few more days before I post the details of my transaction on every single web site imaginable that has anything to do with BTC exchange.. I am retired, have nothing else to do all day, so that will be my new job..  I will say that Bitinstant got one heck of a deal from me though.. I mean, where in the world can you have extremely negative feedback agressively posted on literally every website that could bring you a potential new customer for only 63.95? THAT, my friends, is the deal of the day:)

Thanks for your replies... and everyone have a wonderful day!!

PS: FYI - I did see the "Bitinstant Complaint Thread" and posted there accordingly... but much like my bitcoins.. it never appeared...(Probably because the last post there was over a year ago...) so I posted here.. Sorry.. I am new here and really trying to follow the rules ... If I indeed posted in the wrong category you have my sincerest apology :)


Title: Re: Oh -oh... Bitinstant transaction gone bad...
Post by: DannyHamilton on June 21, 2013, 05:07:16 PM
PS: FYI - I did see the "Bitinstant Complaint Thread" and posted there accordingly... but much like my bitcoins.. it never appeared...

Sure it did:

https://bitcointalk.org/index.php?topic=128314.msg2531911#msg2531911
I purchased BC from Bitinstant yesterday morning.... I used Moneygram and have a syncronized on line wallet (Multibit) with a wallet address that I verified 3 times before requesting so I know that it's correct..  You sent me an email saying you have been paid however my transaction failed and has not been processed... no reason... and still no BC.. Fortunately I ordered a small amount, as I have read previous bad reviews about Bitinstant. I completely understand as to acceptable delays.... I don't like to be left hanging... I am hoping someone here can address my issues and help me complete this transaction restoring my faith back in Bitinstant:)... I will be happy to provide any further information needed should someone at least reply to this post...  Thanks:)

A Great Day to All ! :)

And BitInstant responded as well:

https://bitcointalk.org/index.php?topic=128314.msg2532050#msg2532050
I purchased BC from Bitinstant yesterday morning.... I used Moneygram and have a syncronized on line wallet (Multibit) with a wallet address that I verified 3 times before requesting so I know that it's correct..  You sent me an email saying you have been paid however my transaction failed and has not been processed... no reason... and still no BC.. Fortunately I ordered a small amount, as I have read previous bad reviews about Bitinstant. I completely understand as to acceptable delays.... I don't like to be left hanging... I am hoping someone here can address my issues and help me complete this transaction restoring my faith back in Bitinstant:)... I will be happy to provide any further information needed should someone at least reply to this post...  Thanks:)

A Great Day to All ! :)

Please log your issue at support.bitinstant.com so we can help you further.  Thanks.



Title: Re: Oh -oh... Bitinstant transaction gone bad...
Post by: Habeler876 on June 21, 2013, 05:13:42 PM
Never did trust bitinstant.  :o