Bitcoin Forum

Economy => Web Wallets => Topic started by: Shelovek on January 10, 2018, 04:38:32 PM



Title: Trade Failed Blockchaininfo
Post by: Shelovek on January 10, 2018, 04:38:32 PM
Hi friends, I wanted to trade in blockchein wallet, your Bitcoins on Ethereum, with the balance of Bitcoins money is gone, and so is not credited to the wallet Ethereum, can you help me, support does not respond for three weeks  https://blockchain.info/ru/address/3KUPqaG7V5mHHnkx9LJM8Bqmb8WLKA6KLH

https://blockchain.info/ru/tx/32ba6be3d7cfbaf8dd3fbb4b852c0d591a516b9be34d07013e29c2c3be2ba541


Title: Re: Trade Failed Blockchaininfo
Post by: SFR10 on January 10, 2018, 05:07:03 PM
support does not respond for three weeks
Which support you sent to? If you contacted blockchain.info's support, at the moment they're overloaded with tickets and will take a long time. You should contact ShapeShift support instead (submit a ticket with the "Order ID" of the exchange). They usually respond within the first few days (at most).
https://shapeshift.zendesk.com/hc/en-us/requests/new


Title: Re: Trade Failed Blockchaininfo
Post by: Shelovek on January 11, 2018, 01:25:18 AM
Wrote everywhere, waiting Blockchein is running or closed