Bitcoin Forum

    Introduction:
    Btc38 is one of largest Altcoin exchange in the world. It has been built at Aug.22 2013.
    We have the professional team with full experience to provider better service.  

    Features:
    

• Secure.
• Fast, reliable service.
• 0.1% fees for all trading.(0.5% for TMC)
• Coin are added with many aspects to keep a good volume and high Popularity.
• Facebook/QQ login.

    Security:
 

• Offline Funds Storage.
• DDos Protection.
• Logical & Physical Secuirty.
• Two-Factor Authentication.

   
    Coin accepted:
    BTC    Bitcoin
    LTC    Litecoin
    DOGE  Dogecoin
    XRP    Ripple
    MEC    Megacoin
    PTS    bitShares-PTS
    XPM    Primecoin
    APC    Applecoin
    WDC   WorldCoin
    QRK    Quark    
    ZCC    ZhaocaiCoin
    BEC    BeaoCoin
    PPC    Peercoin
    SRC    SecureCoin
    TAG    TagCoin
    UNC    UnionCoin
    ANC    Anoncoin
    DGC    Digitalcoin
    BIL     Billioncoin
    YBC    YbCoin
    RIC     Riecoin
          

--------------Join us   http://en.btc38.com -------------------
    
    Please following us
    Twitter: https://twitter.com/btc38com
    Facebook: https://www.facebook.com/btc38
    IRC: http://webchat.freenode.net?channels=Btc38
    Reddit: http://www.reddit.com/r/btc38

    Any suggestion you can send email, or have the instant contact with us
    Email/Skype: Support@mail.btc38.com
 

    More:
    Free transaction fee for BTC untill March 31, front 500 facebook users out of china will get 1000 doges for free. Google authentication      
    should be verified and please tell me your user ID by email/skype.

    What are you waiting for？

Excellent site!!

Fast and easy to use. :)

Worldcoin users do love to use BTC38 for CNY exchanges. :)

SUN - https://bitcointalk.org/index.php?topic=485677

Great exchange, but unless you include NXT, you wont be considered one of the 'important' exchanges.

The thing about BTC38 it started well and had high requirements for coins to be added, then just started adding coins that didn't meet this criteria  :(

Thanks for your support, we will not let you disappointment.

Nxt is a premined scam. I wouldnt consider any exchange a honest exchange if they trade nxt.

I like BTC38 cause they don't have scam coins.

the day they add scam coins like Aurora or Vert, will be the day I stop using it. :)

May I suggest adding CGB (CryptoGenic Bullion)?

It's been around since june 2013, and has a great and steady growing community. It's clearly not a pump and dump coin which is going to be abandoned!

CGB's specs:
- Proof of Work/Proof of Stake Hybrid
- Scrypt
- Linear difficulty retarget (every 2 blocks)
- 5 Confirms
- 60 Second block time
- 10 Bullion per block (1st 55k blocks)
- Subsidy halving after every 50k blocks until reward of 0.01 is reached were it will remain in perpituity
- ~1,000,000 CryptogenicBullion with 0.5% annual PoW inflation
- 1.5 % Annual PoS

For more info see:
http://cgb.holdings/
http://www.reddit.com/r/CryptogenicBullion/
https://bitcointalk.org/index.php?topic=245086.0

Or contact the founder: elambert (https://bitcointalk.org/index.php?action=profile;u=104781)

Thanks for your consideration!

CGB should be added definately. Solid and robust 'precious metal-'coin that serious investors like to add to the portfolio.

please also add the mighty unobtanium. It is a monster of a coin.

https://bitcointalk.org/index.php?topic=313126.0

We'll made a research on it, thanks

Won't be doing business here ....clearly NXT and DarkCoin were the favourites in the past votes - you went and added shit coins instead...

Quark will probably go down as one of the biggest scams in alt history.

We don't launched coin by vote only, hoping you can understand.

How is vertcoin a scam? 0% premine and decent size community from the start, i.e. more broadly distributed than most other coins, including btc and ltc.

Hi, please add XST (StealthCoin) to voting :) stealth-coin.com

Also I suggest adding XMR (Monero), great market!

Greetings, you promissed improve english site of exchange.. when?

I'm having trouble accessing BTC38. Is the site down for maintenance?

Thanks,

Paws1t1veEV

how about add Tilecoin?

Firstcoin involved with IOT(Internet of things)

Best exchange for trade ripple, big volume, never problems with deposite, withdraw.. I realy like your exchange compare to another exchanges who trying to trade ripple you never had any big troubles with it.. Mentioning cryptsy with several weeks completly broken wallet, i just getting pleasure to send my coins here.

Please add Smartcoin SMC for trading at btc38.com

https://bitcointalk.org/index.php?topic=675821 (https://bitcointalk.org/index.php?topic=675821)

Hey!

I would like to ask if it is possible to add Feathercoin (FTC) on your exchange.

FTC/BTC
FTC/CNY

Feathercoin is one of the older Altcoins, founded in 2013.

Constant development ongoing.

Development Overview Thread: https://bitcointalk.org/index.php?topic=649737.0

If you got any questions, feel free to ask me via PM or directly in our Forum: forum.feathercoin.com (http://forum.feathercoin.com)

Exchange with the most Volume right now is Cryptsy.

Would be great to hear a positive response.

Regards,
ChekaZ

Please consider adding Monero to your exchange.

Over the last year Monero has been the #1 volume coin on Poloniex.

Many of your customers who value privacy will be interested in trading XMR

Please consider I/O Coin from I/O Digital blockchain. Aliases and Data on the blockchain. IOC/CNY IOC/BTC

http://iocoinhub.io/uploads/ioc_infographic.jpg (http://iocoinhub.io/uploads/ioc_infographic.jpg)

http://iocoinhub.io/uploads/ioc_infographic_1200.png

hi btc38, you guys should consider adding CRAVE to your portfolio. really cool technology, 1st PoS coin with masternodes, huge community interest (daily 2000+ clicks), new cool updates coming soon. check thread
https://bitcointalk.org/index.php?topic=997356.0
masternode paying 0.666666  ;D

hi btc38 have you looked into adding ShadowCash to the list! ?

https://bitcointalk.org/index.php?topic=745352.msg11594400#msg11594400

Hi,

Please add I/O Coin to your exchange.

Thanks
R

Yes.

I/O Coin. Look at the roadmap above, not only does it outline developments ahead of anyone else, but these are real developments, most of which are close to being completed. 

Good to read. It was a more overdue step in my opinion  :)

Add the real true anon trustless CLOAK!

 ;D

Hi BTC38.COM
Could you please consider SHADOW CASH devs always hard working and this coin should be on every exchange on the planet ;D ;D WE ALL NEED SOME PRIVACY and shadowcash will be the coin to give you PRIVACY  ;) ;) ;)
You got to be crazy not to add http://www.shadow.cash/
please take time to have a look THANKS BTC38.COM

AND MAY BTC38.COM LIVE LONG AND PROSPER ;D
av a nice day all

top exchange  ;D

Please consider adding ShadowCash.

Thank you.

+1 ShadowCash needs to be on this exchange

https://www.youtube.com/watch?v=jPcwAToJYtY

IDK it is still hard to get coins added to BTC38. I know a few devs that tried and failed.

Hi BTC38 please consider to add LibrexCoin to your exchange.  https://bitcointalk.org/index.php?topic=703042.new#new


Congrats on the new English version.

BTC38 Please Add ShadowCash!

http://aboutshadow.com/

https://bitcointalk.org/index.php?topic=745352.0


http://shadowcash.info/download/attachments/1376379/shadowmarket_header.png?version=1&modificationDate=1426291910042&api=v2

Going to also ask that ShadowCash be added.

The Shadow Project has:

- Cryptonote implementation on a pos bitcoin fork, and utilizing a token system where coins can switch between and anonymous and transparent state, the only one like it.
      - The first coin to open-source a stealth address system, which many others have since taken advantage of.
- One of the nicest wallets in the industry, which makes use of HTML.
- Encrypted messaging in wallet
- A very large and very active Dev-team, with both full and part-time members
- Solid distribution

And also in development is:
- HD wallet
- Mobile wallet with anon send
- A decentralized p2p marketplace

It is one of the best and most underrated projects in cryptography, and it clearly deserves to be added.

i second this too please add shadow

+1 for ShadowCash (https://bitcointalk.org/index.php?topic=745352)

Hi BTC38 could you please add I/Ocoin, please refer to this thread for more information:
https://bitcointalk.org/index.php?topic=695855.0

Thank you

I would also love to see ShadowCash (SDC) on BTC38.

When the market will be released in a few weeks, Im sure you guys will see alot of volume just like on Bittrex.

Please make it happen!

http://www.cloakcoin.com/downloads/whitepaper_cn.png (http://www.cloakcoin.com/downloads/posa3wp_cn.pdf)

WANTED
chinese speaker to introduce UNO to china market

long term bounty payable in BTC/UNO

applicants please come say HELLO here https://bitcointalk.org/index.php?topic=527500

http://unobtanium.uno/index_cn.html

why doesn't btc38 support https?

when i use https://btc38.com i get


And afterwards:
Maybe it's time to upgrade the cert?
Using an unencrypted connection to trade on an exchange is a nogo imo.

I would never consider trading there. Actually, there are two major issues:
=> lack of an SSL certificate can get you robbed in no time  ???
=> supports only login with a facebook account, therefore your privacy and security are words without meaning  ???

BTC38 is a big NO-NO!

Whats wrong with BTC38 I am having trouble connecting.

facebook only? Horse shit

Hi btc38, please consider adding Bytecent (BYC) to your exchange.

http://bytecent.com/

https://bitcointalk.org/index.php?topic=999498.0

It's the future of rewards.

Sent a request to support. I will be very greatful if You would answe me.

The "support" link on http://www.btc38.com/trade_en.html is broken
"Service Center - Open a Ticket(recommend)" - no. Kaputt.

My issue is this, also sent as PM.
(But btc38 has not posted for 11 months (https://bitcointalk.org/index.php?action=profile;u=262888;sa=showPosts), and has not logged in since October. Is he dead?)


Please help with API access


opening
in the browser works fine.

But opening it via PYTHON I get a 403 and a "hack" error message.

This is the code to reproduce it:


The answer I get is this one:



Please fix this, and then contact me.

Thanks!

 :)

Hi btc38, please consider adding Vertcoin (VTC) to your exchange.

http://vertcoin.org

https://bitcointalk.org/index.php?topic=895020.0

https://www.worldcoinindex.com/coin/vertcoin

in Jubi Exchange volume is good, why not on btc38 ???!!!!???  ???

Thanks

Hi
Facebook login is not available, please fix

Hi BTC38, would you consider adding Bon PeKaO (BON) to your exchange?

For more details please see:

• Official Bon PeKaO website: http://bonpekao.org/
• Bon PeKaO Facebook: https://www.facebook.com/BonPeKaO/
• Bon PeKaO Twitter: https://twitter.com/BonPeKaO

Any questions, please let me know!

And most importantly this: http://blog.sina.com.cn/bonpekao

Hello

Please consider adding UniQredit P2P Platorm to your exchange

Specs

sha256 PoW
11 M cap
1 minute blocks (8MB max block size)
5 coins per block

It has extended services built into the wallet such as p2p lending

ANN -- https://bitcointalk.org/index.php?topic=1543861.0

github link -- https://github.com/UniQredit/uniqredit

website -- http://uniqredit.com/

block explorer -- https://chainz.cryptoid.info/uniq/

If you have any further questions, please contact me here, or via email uniqredit@gmail.com

i have login issue . whats the problum btc38
FACebook Error  >:(

contact suppot on the site, not here. OP last active time was last year.

They have Vootcoin listed .. but you cant generate a deposit address nor get any working nodes from them this place is a big scam stay away.

Email is not working...   :(

Is there any forecast that Wallet Anoncoin will be available?

the same here... Im receiving "not able to deliver" message...

Is the site down for me only? :-(

504 gateway :(

Same here site is down....

The exchange is down for 6 hours now.
No way to contact them. No news.

Also, They started to move all their funds to another wallets 6 hours ago, for example:
BTS: https://cryptofresh.com/u/btc38-btsx-octo-727222
NXT: https://mynxt.info/account/NXT-S4U4-CQYX-WD4K-76REZ
NEM: http://chain.nem.ninja/#/search/NA5PXB-3KOIEQ-R3XLS6-QHPNXZ-Z5LMLC-JTGZJM-BKTQ

No movement from the new wallets since.
I'm watching it. I had a lot of funds on the exchange.

Let's hope they are just migrating to a new infrastructure (their site has been pretty slow and unresponsive for long) and not stealing us.

I hope this is the case.

But why no news was posted,
no twitter updates (https://twitter.com/btc38com), Nothing.
I'm refreshing every second for hours all the available sources, hoping for some news.

The main site is up, only from some regions in the world.
I still hope it's only temporally problem and we'll get our funds back.
BTC38 was the largest altcoin exchange for some main alts
Like LTC, Doge, BTS, BLK, NXT, XEM, SYS, XPM, XCN...
and there are unique alts that was traded only there.
It will be a huge loss to all the crypto community if something happened to it.

What regions? Maybe we could use tor to access it from anywhere.

I already tried it.
Every minute the site is up and down for a few seconds for different country.
Anyway, I can't connect +
All their hot wallets was emptied when the exchange went down.

There were some threads opened on reddit:
https://www.reddit.com/r/Bitcoin/comments/5jk8t0/btc38_hacked
https://www.reddit.com/r/dogecoin/comments/5jjt40/does_anyone_have_some_info_whats_going_on_with

But there is no real info/news on the web.
I'm still searching for 8 hours...

Now I can access the main page from my home, This is what I'm getting:
https://i.imgur.com/7Xpjx4D.png
I translated it all, no news about the exchange, and no Login button!

any link to btc cold wallet? or to another cold wallets? they had list of cold wallets but i can't google it now, even in cashe

I'm taking all the info from my personal records, not google.

I have their Stellar Cold wallet:
https://stellarchain.io/address/GB2Y4SUXOWSTXHTL7QVNGGK3Y6IOMUGHDB3ZICWJN2EJ2PJHORWS3LG4
They moved all the funds from their hot wallet (GBQT7MI67FFSZFKSCVJIGKTW5HGHN35X7XXNO6CJM5DH2DUPBKLOZE6X)
to the cold wallet 3 hours ago!

Their Ripple hot wallet:
rfKeuNcxyuKRK8QH5VmcxKfsVgPdSxwGpj
Ripple cold wallet:
rrh7hCF6LBymdaL8VHaZNEhcyUWZxi3y54
(Use https://charts.ripple.com/#/graph to browse)

Doge cold wallet:
https://dogechain.info/address/D8EyEfuNsfQ3root9R3ac54mMcLmoNBW6q

BTS Hot wallet:
https://cryptofresh.com/u/btc38btsxwithdrawal

Nem wallet:
http://chain.nem.ninja/#/search/NA5PXB-3KOIEQ-R3XLS6-QHPNXZ-Z5LMLC-JTGZJM-BKTQ
And now: http://chain.nem.ninja/#/account/NBRUUI57CIEUFQJQ3EUWHLXDH56CKSEK6PYTU2FB

NXT wallet:
https://mynxt.info/account/NXT-S4U4-CQYX-WD4K-76REZ
and now: https://mynxt.info/account/NXT-M43V-VNFT-378Y-35GVW

BTS Cold wallet:
https://cryptofresh.com/u/btc38-btsx-octo-72722
and now:  https://cryptofresh.com/u/btsx-bitshare

About Bitcoin, it's hard to tell,
but I see that most of my transactions from the last weeks
goes to these addresses:
1DcP1wDHBRyNAP6rqB9dkiizhFtoCJUNX7
19usyBbVntKdHxcpHmpntuYtFWKXwStpuj
1EzeQCwNu4XUHMVb5tnix56PSfN5PdeKbu
1J9R7dvjxHdSBNnA6MR4cR4z3q4p2wsGYL
1Nm3kgkieEHavAAD8qhb2zPi2kENDGvViJ
1AkbKSqho42uT1qw7PcNtNUu3ZjYFdT8rU
1EeUTzVwsjvXvk8uxtPguVdnrSSDx1snKH


I can look for LTC, Dash, BLK, PPC, XPM, NMC in my history + the blockchains,
but it's a hard digging work.
As you can see, I used the exchange a lot.
And I also have a lot of funds there.

They're holding hundreds of millions of dollars of user funds,
and if they disappear, it will be about mtgox size disaster (not bitfinex).
and the irony here is: Nobody talking about it at all!!!

PLbRAKs7hWmBHfHZuZL94jVaNQrjNwkbfp  
looks like their ppc wallet,
all coins (112k ppc) today moved to new adress PNoCehzTySNX998FAUvDrarReZXSfFyoWp

Ltc adress, hot or cold not sure
LPRZxyyE5cE43ScdjDZFvMcCNMzCGtj5KH
53k ltc still there

Doubt, their volume was not big last year. It could be compared with cryptsy not mtgox.
Proly there are some talks on china forums?

Site working now, also faster.

Their volume varies.

You can find historical 24 hour volume snapshots for most exchanges (including btc38) here.

https://web.archive.org/web/*/https://coinmarketcap.com/exchanges/volume/24-hour/ (https://web.archive.org/web/*/https://coinmarketcap.com/exchanges/volume/24-hour/)

The 1 December volume was $365,276

The 7 December volume was $1,550,947

The 14 December volume was $570,165

The 20 December volume was $1,460,778

it's up! btc withdraw is working
bts withdraw system busy 2, pps withdraw - system busy 2 guess nxt and xem as well

They say they have 10541 bitcoins combined from all their users, although they don't give a cold storage address.

http://www.btc38.com/trade/reserves_en.html



https://s28.postimg.org/3r8p85ijh/btc38reserve.jpg

Accoing reserves page all cold wallets are safe, there are no transactions from them. What ever happend it happend with several hot wallets.

Their site's not loading properly for me, it's only partially loading. The orders aren't loading in the order book and neither are the site's images in the English version.

Answer from support:

"The problem of server logic, leading to more than 1000 bits in platform hot wallet share, more than 1000 future currency and a few other digital assets, such as BTC/LTC is missing, but we will bridge the funding gap. Users will not have a loss. Other COINS will be this two days to return to work."

Thanks, although I thought they would have announced it on twitter there are no tweets about it yet. If there's only 1000 bitcoins missing its better than the entire 10000 bitcoins they were holding going missing.

Thank god. Well actually I trust BTC38 more than Poloniex. The site is a def rough looking but most of the time everything runs smoother and the wallets work better than polo. Also I can get someone to answer my support questions in an hour instead of 48 hours.

is ther now a way for register whithout facebook via email?

you promice this since over two years
https://nxtforum.org/general-discussion/btc38-new-site-is-coming-we-need-you-precious-opinion/msg92283/#msg92283

Weird.. the only way to register at btc38 is through a facebook account?  ??? ::)

where my money, there was 5-7 days delay when i withdrawal, now 7 days 5 hrs already, how long should i wait more

no reply, no money, is that exchange scam?

is there anyone able to login btc38 ??

or just me! :(

Can not login too. Nor submit support ticket :-\

waiting for pending withdrawl due to chinese policy, you can receive your btc after 7-15 days (so sad to know), after 12 days of waiting the site seems weird..
lost 1.86 BTC  :'( , help!

I also can't login from my home ip,
But the site worked with my 3G connection until now.
Now I discovered that it's because I already was connected from my phone on my way home,
And now I logged out from my phone (I thought it will help my home connection),
And I can't login again from it.
I have a lot of funds on the exchange and there is no way to contact them.

There is 1 hope - I opened a ticket about this case from my phone before I disconected,
maybe they will fix it. I really hope they do.
I have open orders in not so good placment,
Stuck deposits, and a lot of fund.

Update:

After a night without sleeping,
and a morning of phone calls to +86-755-66800383
Finally I found someone who speak English there, Ken,
Who gave me his personal email address ken@yooyet.com
I described the problem with screenshots,
and now the "engineers are resolving..." as they say :)

So now we can relax.

* He also suggested to use a browser called 'baidu' that solves a lot of problems with btc38,
But this time the problem is general and this browser is not helping.

Update:

They replaced their facebook API.
It's all ok now.

wow 7-15 days waiting period  :o . did you received your btc yet?

and facebook login, really?  ??? who the hell using facebook nowadays  ;D ;D ;D

Is the other websites like poloinex or shapeshift banned in china? Why would anyone use btc38 instead of a good exchange is beyond me . Is it like its chinese, I am chinese, I should use this type of national thing?

I would never touch an exchange who says 7-15 days withdrawal with a 10 feet pole. Try to keep away from the shady looking business’ in bitcoin World guys because if it looks shady, it probably is in bitcoin business’.

sorry for late confirm, i have received my balance, btc38 support is well cooperated  :)

Yeah after how many days? Also considering the withdrawal times and the regulations, it still doesn’t seem like a good idea to trade with them. I mean if the other websites are banned and you are stuck with them, maybe yeah. If you can use the others tough, no need for these type of limitations.

its the great exchange

what about XCN problem? I've sent my coins from Polo on 05Feb and there is still nothing. It is really mad.

Btc38 exchanger from china
i want to ask in btc38 withdraw is nomal or not, because in china exchanger huobi , okcoin and several another china exchanger problem about withdraw

Dead?

It was down for maintance earlier but is back up.

Is BTC38 presently allowing withdraws?

Do they withdraw cryptocurrencies now?

It appears there is a long wait period. Like 5 days or so?

It takes several hours to deposit too... and they award 101% of your deposit which means they might do some sort of arbitrage with your coin before you get it.
I haven't successfully withdrawn because 1 litecoin is the minimum and I didn't meet that with my test transfer.

Looks like its down again now.

Do they even make any announcements before shutting down the exchange for the whole day?

It works but there is still no withdrawal...

I'm on day 7 plus a few hours.... 1.32 BTC sitting there missing out on all the good ALT coin climbs.  It would be nice to have that 7 to 15 day waiting period more prominently displayed on their exchange so people like me don't get stuck watching their money rot...

After theirs server maintenance when loading pages for any of trading pairs(http://www.btc38.com/trade_en.html) on english site version ,Buy/Sell orders and Recent history cant load at all,just show Loading... indefinetely.

But pages loading fine on chinese site version.Flushed DNS,cleared history,but still the same problem.

Does anybody else who trading on BTC38 english site version has same problems???

same problems.

Same Problem.
Opened a ticket yesterday about it, waiting for more than 24 hours and 2000+ tickets before me.

You can also send an email to ken@yooyet.com, the only person there I know who speaks English: Ken.
He always answers after a few hours from his phone even.
Or you can send direct email to the manager/founder of btc38: tame@vip.qq.com

They no need english speaking users anymore  ;D

They paid after 15 days as it was stated in their policy. That is really a bad policy for customers. But I'm glad that at least I was able to have my balance back.

Why they cant fix that so long

its great exchange,and im in

yea since 2014 im trade here

everything ok now, and btc still can withdrawal

BTC38 frozen my XCN wallet about 94 days. I wait very long.
XCN-dev fixed bug and sent blockchain few weeks ago but BTC38 will not plan - unlocked my coin.
Be careful!

got my LTC and BTC after 11 and 8 days, not so bad

It's enough for it to not be an outright scam but "not so bad" is something I'd beg to differ on.

Chinese are used to a lot of authoritarian shit like this but as a red blooded American it makes my skin crawl that one would be disallowed access to funds which are capable of transferring within less than one minute for a full week and a half.

Maybe you ever make a mistake so your coins are frozen, if you never make a mistake better you try to contact dev and not just once to give an explanation because i think they are busy every day with email and chat in.. so i suggest you to Urged him continuously

the xcn wallet has been frozen for months for everybody.
the last thing they said yesterday was that if should be fixed in a few days.

After waiting 16 days it now shows a withdrawal of mine as invalid. I've re-submitted the withdrawal request and opened a ticket. I've waited before on BTC38 but never like this. Only starting to sweat a little!

That is very bad.Please,post the outcome of this problem,so the people can know if they deliberately pushing people to change BTC for other coins(with few percent of lose due to slightly inflated prices) or it was just mistake of theirs wallet.

I will update when there is a resolution. I think you're right - they want people to convert to a coin that is not BTC/LTC and withdraw from there. Can't really blame them. You CAN blame the Chinese government.

Converting to another coin before withdrawing is fine. It's better than losing everything. I just wish they would come out and say that.

scam site?

I can confirm that after 10 days of waiting,I finally got mine BTCs from BTC38  :D

that's was the way i did it, buy another alt coin, transfer them to other exchange, sell it for btc

the hard part was to make sure the price of altcoin i buy, at least same or lower price. since at btc38 cny market more active than btc market.

I've received my BTC now. It all has to do with the regulations in place. I would say your best bet is to just do the transfer to another stable coin and sell elsewhere. The exchange itself at BTC38 has always been reliable for me it's just not fun when you can't get your BTC or LTC in timely fashion.

When I go to the site, I click login, and it takes me to a Facebook login page.  Anyone else having this problem or know how to fix it?

Yes, I think it's the same problem for all users of English version of the site: you can only register your account with your fb account. QQ account for Chinese version of the exchange.

What kind of fees are paid when withdrawals are processed? I have a feeling my btc is going to be sitting in limbo for a while and I'm not happy about that. From what i can tell it was 60sat/b which is very low.

update: looks like it confirmed today  :D

I was doing it without using FB account for about two months, but hardly using the site until recently.

It just changed back to letting me login the old way.

Guys, looks like BTC38 just made BTC and LTC withdrawals available without any waiting time.
Worked for me at least :)

Yeah same here, i can see they won't hold withdrawal for review any more.

They did not state any daily withdraw limit on the site. Daily withdraw limit is about 0.2btc per day? If I knew the daily limit, I wouldn't deposit my coins. Wow. And they don't even answer the phone. Also, the ticket system takes about 2days to get an answer and didn't even answered my question. What a worst exchange ever.
http://imgur.com/a8U05Kh

Guys, can you explain to me how come btc38 admins instead of increasing BTC fees from 50sat/byte to at least 150-200sat/byte, decreased  them to 10sat/byte? :o :o :o
Do they want our BTC to stuck in limbo forever?

Anyone has their BTC withdrawals from btc38 stuck unconfirmed?

Does this site ever process XRP withdrawals..??..My little withdrawal of 247 xrp is stuck in handling for over 40hours now and the irresponsible support is giving me useless robotic replies..(Engineers are resolving, Please wait)..
I guess one have to be careful with anything chinese crypto exchanges these days

One of my BTC withdrawals also stuck in "handling" state there. What I did: Opened Chinese version of the site, went to dep/withdrawal page and clicked on this "pending" button. This action cancelled my withdrawal right away.

Thanks for the insight..i would do that..
Which of the crypto in btc38 have instant withdrawals.???.i need to get my money as soon as possible

I'm not sure, but I would try LTC, DOGE, BTS.

Seems like they just do random payouts at will. I have multiple BTC and LTC stuck there. Sometimes I get 1 BTC payed out, while other withdrawals remain "handling"

I also get standard reply like "You had submitted too many tickets, Please have a rest.^_^" to any ticket I try to create.

I guess it's safe to say, BTC38 sucks!

I did a BTC withdrawal about 4hours ago and its still stuck on blockhcain?
What kind of miner fees are they paying man????

Is XRP withdrawal still the same? Stuck forever?? I did DASH and it was very fast. I did NXT and it was stuck on block chain also, my suspicion is that they did not put in the tag number!!!

Appreciate any insight please...

So did you manage to get your XRP withdrawn??

BTC38 Error 504 ...



Exitscam?
DDoS ?
Mao - Vendetta?

Its working now, thing is I loaded some NXT there, before I load,I copied the wallet address on BTC38 and after successful transfer,they suddenly changed their wallet address for NXT!!! I have raised the problem with them and till now I still have not received my deposit. Its been more than 24 hrs now. They still have not fixed my problem.

Anyone has the same problem???

ETC is being added in 3 days.

hi,
guys, did you got your BTC?

I was thinking about using this exchange but I'm a bit scared with so much bad experiences

  Can be quite scary to withdraw btc but i have always gotten my btc, they use low tx fee so its quite slow for btc withdrawals u can wait for hours or days

What is it's positiion on BCC.  Been reading translated Chinese pages and don't see if it will give BTC holders BCC.

how long will it be down for maintenance?

cant login to btc38.com with my facebook account, facebook error

Same for me. I see an updated layout on the chinese language pages: new site coming?

Where did you see updated layout? I remember last maintenance was announced at banner on main page of chinese version.
Sent them two emails about "facebook error", still no response.

A famous exchange platform in China, but recently no new coins get listed on this platform, I think the platform can list some hot coins such as asch XAS coin, which has a great community in my opinion.

This is terrible, phone from main page turned off also! Calling all day. Is that a scam?

I cant login to btc38.com with my facebook account, facebook error and raising a support ticket doesn't work either.

Why not leave some information about what is going on.

It is not scam. Facebook troubles took place in past. Telephone may be turned off due to non-working hours. I think we just have to wait.

cannot login to my account due to facebook error message too

Yup, it's happened before so not freaking out yet. Sucks not being able to access acct or trade tho.

"crypto to crypto trading" ??

They have no crypto/crypto pairs, and the crypto/btc pairs are disabled in the last month.
All the 30 crypto/cny pairs are working, but not for the 'facebook login' users  :'(

Anyway, it already happened before.
Facebook changed their api 2 days ago,
and now it will take a few days for btc38 to adjust their platform.
I still have hope that my funds are safe there.
Yesterday the "Facebook Error" disappeared and instead, it redirects me back to the main page with the "Login/Reg" button.
It means that somebody is working on it (Hopefully).

When (if) the exchange will return, I'll consider to withdraw all my funds. The lack of communication is not acceptable.
I know they don't have people who answer phone/email and know English,
but they have a few people who answer tickets in English, and there are no tickets in English in the last days (because nobody can login to open one...),
So what are they doing? Took a vacation? >:(

Their "english" staff -  google translate  ;D ;D ;D     btc38 has a serious lack of english-speaking support. Someone here has written about only one person who knows english.

2.5 days without access to my funds, it's not funny anymore.
I tried to contact the Admin (tame@vip.qq.com and 124777328@qq.com), No answer so far.
I also sent email to Ken, the one person that I know in their building who really speaks English (ken@yooyet.com).
He works on the floor above BTC38 and can speak with the btc38 stuff there, He helped me before, but no answer so far.
8 hours from now they start their working day, I'll call to +86-755-66800383 with a small hope to find someone who can understand the problem in English.

Update:
Tame, The BTC38 Admin, is responding to emails right now (tame@vip.qq.com)

After I tried my best to explain the problem, He wrote me back:
"sorry. I can not understand what is your problem. do you mean you forgot you account?"
It seems that they are not aware of the problem at all :'(

Please, can somebody explain him the problem, maybe my English is not good enough.
Thank you.

Update:
I tried my best [again] to explain Tame the exact problem, it seems that he understood it this time:
"Oh. sorry. we are checking the problem. if you are anxious to buy or sell your coin. you can download a QQ APP from APP store or Android market. then you register a new account and I will transfer your Balance to you fisrt".

It seems that Tame is using google translate like all of the stuff there.
I'm still asking people here to contact Tame at tame@vip.qq.com
and try to explain the problem in their words. It can only help.

Update:
"Sorry, the question has been fed back to the technician for inspection, please wait for fix."

A few hours later:
"Hello, we have fixed the problem, but the data has not been synchronized, please later in the operation. Hope to help you"

Now:
It's working for me, I can login!

hello can you add

Maxtime

MAXT

ANN: https://bitcointalk.org/index.php?topic=2117824

Website: http://maxtime.ga/

Block Explorer: https://chainz.cryptoid.info/maxt/

Source: https://github.com/memebtc/MAXTSOURCE


thank you very much

There is no staff from BTC38 here or at any English forum at all.
Maybe try: http://www.btc38.com/trade/vote_for_trade_en.html

facebook error fixed, for now i can login

I see the title "the btc38.com has launched its English sites, but I found there are much complains about the facebook problems, why the OP do not answer this questions?

I think the English staff doesn't monitor this forum.

Withdrawal link does not work.

What error does it return?

Just return empty page.

Update: I found english version is broken. Chineese looks normal. Javascript function showSettingRow(coinName, rowsNum, operate)   misses operate='deposit'  section  which is charge for withdrawal.

Hello, since the Chinese government starts to regulate the ICO market and also the crypto market, including some exchanges, any news from your exchange？

No news at this moment. Let wait Monday.

Do you mean their will be some official announcement on Monday, right? what do you think the announcement will be? I heard that the government will close some exchanges with crypto/CNY pairs, right?

Login to my BTC38 account via Facebook finally restored, this Chinese Government Regulators announcement on ICOs and Crypto trading has really got the Cryptosphere shaken right now i see a lot of coins cheaper on BTC38 and other Chinese exchanges but no way to take Arbitrage right now or maybe i have not figured.

Yes, but not only no new coins will be listed on this platform, maybe some coins that have been listed will be delisted later because of the Chinese regulations of ICO and crypto currencies.

I have heard that there are some rumors about China will close all the local exchanges, including some big exchanges like chinabtc, so I want to know if your exchange will be closed?

There are just rumours wandering about. All believed that will be some clarification at Monday but this did not happen.

Update:  from 15.09.   interest system will be disabled;  trading fee increased up to 0.2%

Knowing BTC38, I wonder if they will give a Fuk about china regulations.

I also wonder why their new site doesn't have an english version.

Reply from btc38 support about possible shutdown:
"service staff 伊泽: Hello, waiting, we have not received the relevant documents of customer service is so far, the platform run everything is normal, the current policy is not clear, please users to participate in the investment, understand the risk for investment, investment to keep in their manageable, the hope can help you, wish you a happy life!"

The thieves. On my wife's account wanted to throw the ether TxId: 0x680c303c3a3acb58385bbb5fba9dfd6d1ab1a7fcc8e4668af050fb1dcc2eabb5. As soon as I made the tranz - they changed the purse for the deposit)))) I did a check tranz on a new wallet. TxId: 0x194355c8c7890f7c673b425af286a5752405b33494b41a0f21486cc99044d4a9. Passed, ETH credited to the account. Before that, I often got ETH on my account at b38 and everything was perfectly credited. Throwed from the same purse as in all transits 0xFBb1b73C4f0BDa4f67dcA266ce6Ef42f520fBB98. But what about those money lol? There, 0.64695572 Ether, no matter how , it's a pity. I asked for something to understand. They wrote that the engineer solving. Today writed that this is not their wallet in the first trance))))) Well, I wrote that I will describe the situation on the forums with evidence that they are liars and thieves. Here they are. With the help of not cunning analysts we pass to both purses. https://etherchain.org/account/0xa867e97b2027e05f3ec30042d6953c13597ef7d7#txreceived is the first one, which they telling is not theirs. We look where the money goes from it further. https://etherchain.org/account/0xdba370a2803f0826e5a4efccbd8d5c86517ac960 - here. And already from the last in the purported cool wallet ETH from BTC38 (which by the way is not specified why on the site) 0x296E781Bbb0179b032CBCC31E4B6cDaB724b2773 (well, or one of). Lets remember the purse.
We return to my wallet from where I made all the transits to China. I threw my account btc38 here https://etherchain.org/account/0x9f94daccd1cab1306a52dc08cd72e5c0949fd176#txreceived, from where everything was safely credited to the internal account of the exchange and everything was okay. We look where the money goes from the last purse :) 0xa82657936ceA2D34F3918539B87d35fC1307F6F1 here, and from there, as you all think already guessed to the cold store 0x296E781Bbb0179b032CBCC31E4B6cDaB724b2773.
It is a pity did not make a screenshot when the first time translated, I did not think that such nonsense is possible at all. But as we see, the detachment very well helps in exposing all such schemes. Another accomplish this situation on bitcoin sense, I'll give the admins a link let them read what they are thieves. To be honest, I'm already counting on the return of funds. Lets see how tehy will reply for this and explain why ETH from first wallet, which is not their, came to same at last as ETH which were credited to 100% their wallet.
Thank you for your attention, be vigilant.

"No problem, Then I`ll write everywhere that u are thieves couse this is 100(%) your adress. From that adress eth went to your cold storage I can easylly prove that.
(09-18 19:00) Delete
service staff 羊羊: Hello, I am very sorry to not help you, please contact the address receiver to handle, hope can help you, I wish you a happy life!"
Supper , whom should I contact now ? Already shown that its their wallet and they still "Your txid is not our address, please check it". THIEVES !!!

still broken

withdrawal you can NOT

Only link is broken, withdrawal functionality works but you need type withdrawal url.

They removed some currencies last night. Announcement says  whole trading is expected to be halted 31th October.

They froze my TAG coins.
The withdraw does not work.
Be careful.

UPD. Fixed in china version

10 times explained that deposited to their ETH wallet , they changed it and funds lost, gave them proovement about their cold storage , and only reply , we don`t understand. Behave like idiots and just stolen my ETH !!! THIEVES !!!

maybe someone can halpe me how other can I explaine them teh problem ???

Did you open a ticket? I have had many problems with deposits not being credited or withdrawals not being sent out over the years, but they always fixed it when i opened a ticket. Their system in the english version website is like from the 1990's --- but it works! I always get a response in 24 hours or less (albeit in hard-to-decipher google translated english, ha). I'll take that any day over 4 months for a response from Poloniex. So sad to see them closing down :(

Not sad at all to be honest, just let them shut down and forget. I fighting with them ower week lol its not funny at all , I mean in tickets amd mo resoult at all

Hmm
this does kinda make it sound like they will shutdown also.

error facebook  >:( >:( >:( >:( >:( >:( >:( >:(

Yep shuted down FB logins with any IP even chiness one. Also tehy didn`t deposit my funds so I lost wiht them 0.64 ETH. Let them shut down and never come back. THIEVES !

FB login works.

Its working now, check to confirm

 >:( Yeah supper but I rather see them off , cous that criminals told that they won`t give me my coins back

You can't withdraw if you have less than .02 BTC.   None of the BTC trading is now active it seems, only CNY trading.  At least you can convert to DOGE and withdraw that.

Does BTC38 have margin trading possibility?

I am trying to get out some of my BCC and it says "Please transfer funds to AEX.com for withdrawal."

Has anyone experienced that?   Interesting new set of hoops to jump through.  How do we find our AEX account number?

It also wants our Google Authenticator code.

Have not been able to log in account after trying a few times over the last month.  Giving me a "facebook error" message but I didn't use Facebook to sign up with them.  They need to fix this.  The btc38 account here hasn't logged in since March 2017.   Luckily, I didn't have much there.  This looks like the first exchange I've been on that is looking like it did some kind of exit scam.  They need to get back online.

You are a bit late. The exchange is closed since some months ago. It was announced long ago.

So.. I purchase a bunch of Ripple last year Feb 1st 2016. Approx. $25 worth when the price was around $.006. about 4100 XRP

Figured if it ever reached $1, it would be a good time to cash some in for other alt coins. Also, at the time it for some reason I decided to do this via BTC38.com... Got busy, moved, involved in other projects etc...

I see now that it appears they shut down.

Is there anyway, at all, in order to transfer or obtain the XRP I purchased through them last year?

On this page it says you can transfer funds to the AEX exchange. Unfortunately I don't know exactly how it works. Perhaps AEX could explain it.

http://www.btc38.com/fund_transfer_en.html