Bitcoin Forum

What happened: Withdrawal for 0.16090 BTC reversed, using SOW to not payout, removed country access in situ.

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=2532772

Reference Link: https://bitcointalk.org/index.php?topic=5279745.2360

Amount Scammed: 0.1690932BTC + ? (bet statuses unavailable)

Payment Method: bitcoin

Proof of Payment: https://www.blockchain.com/btc/tx/8b7640c18e6eb7fb2a7a9284adead3e68ea921c78f066477a9ade89970083f00
https://www.blockchain.com/btc/tx/83a83fda3d7e227184618bc49b93d6a3a7633590cde81cc65acef50a0931010b

PM/Chat Logs: can't login

Notes: 29th September I placed a handful of bets. They won but were voided. Multiple books paid within hours. It took Betnomi a month to settle after lying (https://bitcointalk.org/index.php?topic=5279745.msg61221853#msg61221853). Never could confirm the amounts were correct as bet history remained unavailable.

T&Cs state SOW requests for deposits above $5000 (https://betnomi.com/aml - source of wealth section). Mine were nowhere near. Still sent a P&L slip from a UKGC licensed site anyway but "gambling winnings are not a source of funds". Literally never seen that before. I don't have any other source listed in the terms.

My proof of address and ID was accepted though and shortly after, direct access from the UK was rescinded. That it was offered in the first place was a breach of licence ("the license holder is not authorized to offer its services in the territories of Aruba, Bonaire, Curaçao, France, Netherlands, Australia, UK, Spain, Saba, Statia, St Martin, USA - https://licensing.gaming-curacao.com/validator/?lh=21553d5c3ce834363384f6d90dca0bcf). Again, contrary to T&Cs, where they defer responsibility. Lost access to account after that.

Have spent months waiting for an email from the Curacao regulator and I got a copied and pasted post from here as an serious response. And months for a reply to The Pogg as a ADR, who had to drop the case as Betnomi stopped responding to them. The deposits by the way have been held all this time, not to mention the winnings.

So that's voiding winners, no confirmation of settlement, breached license, no withdrawal, no ADR response. Pretty good.

Images: bet history: https://i.imgur.io/jn1nmIn_d.webp?maxwidth=640&shape=thumb&fidelity=medium
Transactions showing there was activity: https://i.imgur.io/84ZUnEu_d.webp?maxwidth=640&shape=thumb&fidelity=medium
Verification: https://i.imgur.io/zBwzQ7i_d.webp?maxwidth=640&shape=thumb&fidelity=medium
https://i.imgur.io/M8gEoha_d.webp?maxwidth=640&shape=thumb&fidelity=medium
Withdrawal rejected straight away: https://i.imgur.io/fHcA675_d.webp?maxwidth=640&shape=thumb&fidelity=medium
https://i.imgur.io/guhBdfl_d.webp?maxwidth=640&shape=thumb&fidelity=medium
https://i.imgur.io/1qp9rMQ_d.webp?maxwidth=640&shape=thumb&fidelity=medium
Ducking The Pogg: https://i.imgur.io/htVtnVL_d.webp?maxwidth=640&shape=thumb&fidelity=medium

We have responded to your accusations on our main thread multiple times for several months, even though you endlessly spammed us.
This will be our final response concerning this case.

First, you engaged in fraudulent betting activities on our website, and we took the appropriate actions
and requested a simple KYC, which you have been unable to complete to date.
Second, you filed a complaint against us with the Curacao gaming authorities, which is right in this regard, so great job!
We had a lengthy conversation with the regulators and addressed all their questions.

Since you filed a formal complaint, we assume you would continue to engage with the regulators to resolve the issue
and raising any objections if you have one, but that sounds like too much work for you.
You instead take the easy route and accuse the curacao regulators of being irresponsible and copy-pasting responses from forums
which is an exciting charge.


You then immediately started filling complaints with ADRs and whatnot.
This is a rather disturbing thing to do; you have a pending case with the regulators, and since that is not going your way,
you bowed out and tried to flood us with complaints from everywhere.

For a single case, we have to interface and discuss that with three different entities with whom you reported the case. If this were a court of law, a judge would throw these away without even looking because no one has the time or resources to dispense in such a wasteful manner.  Again, if you have any objections, we are happy to work with the Curacao authorities whenever they reach out to us; outside of that, we are not interested in responding to every entity with whom you made a report.

After looking at your Trustpilot reviews, it is clear that you are pretty much an extortionist

Step one: Engage in fraud on sports betting platforms, hoping they don't notice
Step two: If they ever do, accuse them of being a fraud or a scam, turn on your excuse generator, and make as many pointless excuses as possible
Step three: If they resist, get to work!  Put out an endless stream of negative reviews and complaints with multiple organizations concurrently, forcing them to bend to your will
Step four: Pray with fingers crossed and hope they bend the knee and finally payout
Step five: Cashout and repeat on another platform


It's a nice hustle, but unfortunately for you, we have seen this too many times, and we will not let this cycle continue
at the very minimum, not on our platform. We will close any fraudulent account regardless of your pressure tactics.


Trustpilot account reviewing every sportsbook you ever used as a SCAM
 (https://www.trustpilot.com/users/634f1442b1a8a800134ec1e2)
This is outside our purview, but little advice for you; if you find yourself in a situation where everyone and everything appears to be the problem,
it is wise to look again; you may be the problem.

Try to think about everything. Maybe your parents sent you some money.
Maybe you sold a car or some other asset etc.


Can you elaborate what do you mean by fraudulent betting? Match fixing? By the way deleting OPs bet history and later accusing him of 'fraudulent betting' is a little fishy.
All the other bookmakers paid OP within few hours, so why didn't the other bookmakers think that OPs bets were fraudulent?

@Betnomi please post OPs bet history

Source of Wealth = a simple KYC? Don't be ridiculous.
AML checks are rare. Unfortunately there are some casinos who abuse AML rules to create hurdles for their customers. Hopefully that's not the case here.


Nothingburger, OP has posted six reviews, and sites like Dexsport.io are clearly scams.

This situation is not just slightly suspicious, it is highly suspicious and raises significant concerns. Merely alleging that the OP violated the rules is insufficient, as concrete evidence should be presented. Deleting the OP's betting history is highly questionable behavior, and it suggests that they may be hiding something. If they had nothing to hide, there would have been no need to take such action. Therefore, their conduct appears to be suspicious, and their words should be taken with a pinch of salt.

Was hoping you'd say that. Looks like there's a pattern of crying fraud when things don't go your way, see https://bitcointalk.org/index.php?topic=5317524.0 and https://bitcointalk.org/index.php?topic=5419897.20 and this stone cold classic where you doxxed someone like a psycho https://bitcointalk.org/index.php?topic=5289045.0.  

Since you've form for releasing private information, and are stalking my Trustpilot, hope my address or ID doesn't just get released by 'accident'.

The fraud was winning some (some not all) bets. Sorry. Don't have a sportsbook if you don't like losing. Now we've cleared the first lie, the second; any regulator that sends a literal forum post as an official response is not much of a regulator. Anyway, they stopped responding in January (https://i.imgur.io/dAjhWfy_d.webp?maxwidth=640&shape=thumb&fidelity=medium). Not my purview, but if you gonna lie, be more creative. A licensed UK based ADR is more rigorous and you know it, because you wanted no part in helping them.

Poika5: I have bank statements of my own savings with income now and then from gambling sites, misgivings about whether the data will be safe aside. All stuff I use regularly in the UK to verify for bills, credit etc.

But even if Betnomi accepted them, I would still need to see my bet history first. I have my own screenshots of the bet slips, and the results are higher than the balance. I believe they've hidden my bet history because they knowingly underpaid. Now it's too late for them to back down and they're trying to justify it.

If I'm wrong, there's an easy way to find out.

The idea that your Bet history has been deleted is ridiculous and an outright lie.
There are clear rules governing data retention, and besides, the transaction history
isn't just stored in our system but also in the system of the odds feed provider, so stop making such obviously false claims.

Betnomi does not store such data in its system regarding ID and other user identification documents.
A reputable and trusted provider handles our identity verification process like most websites do. 

In this specific case, the sports feed provider voided the Bets because their risk management system and team identified them as fraudulent.
After an initial conversation with the user, we requested the provider change those Bets' status from Returned/Voided to a Win to resolve the situation.
However, we need to ensure the user doesn't come back and repeat the same thing and hence the request for the user to complete our KYC process.
Interestingly, he has been unable to complete the KYC process, and we will maintain our stance on the situation.

We were fair enough to reverse the decision of the provider to void the bets in the first place.
Your inability to complete the KYC process is what's in the way and nothing else.


It's interesting how you keep saying other websites paid out that Bet. If you have websites that are paying out your Bets,
why do you need to play on so many websites when you have problems everywhere?

From what we can count, you have negative things to say about 7 Sportsbook, from limiting you to blocking your withdrawals.
Why not play at the same place that pays you out? Of course, you cannot do that because they immediately block you after determining your pattern of behavior.
Some platforms, such as ourselves, have a better risk management system, are familiar with these patterns, and can easily identify them straight away.

The bottom line is you are provably a fraud.

You gotta be kidding me. You should read the full statement of Betnomi to easily grasp the situation. To be fair, Bet history is not the problem anymore because Betnomi willing to pay the OP if he will undergo the KYC as standard procedure on dealing with this kind of case. If he has nothing to hide then doing KYC will not gonna be a problem on him besides he can guarantee that Betnomi will release the funds once he finish KYC since Betnomi reps post a statement about this publicly and not honoring it will gonna ruin their reputation.

---

Just do KYC and move on if you have nothing to hide.

Show it.

But he can't finish the KYC. Because he doesn't have an official salary/income.

Betnomi is asking OP for a Source of Wealth, so we are not talking about a normal KYC.
https://i.imgur.com/m7SPHOD.png

If OP is unemployed/or a professional gambler, they can't finish the KYC.
+ Let's not forget that Betsnomi is breaking their own 5000$ rule.



So OP's bets were fair. Then why did you accuse him of fraudulent betting?



?
https://i.imgur.com/JQJhG3v.png

I'm sorry to say, but you are being delusional.
But best of luck

My 2 cents:

It is good that Betnomi are willing to pay OP if he pass the KYC.

''Source of funds'' issue may sound weird but it is not that uncommon nowadays. I also noted that according to ToS, Betnomi asks for source of funds only if deposits are above 5k which is not the case.

Anyway, if OP is unemployed, he can still provide gambling winnings as evidence that support his "affordability" in relation to his bets with Betnomi.

UK Gambling Commission may request source of funds as well. Yet, they are fine with bank statements with gambling profits as a source of funds. See no reason why Betnomi will not accept it.

What a bookie is checking with ''source of funds'' are the legitimacy of deposits and the affordability of the user to place bets, having a regular job is irrelevant.

These scum make up nonsense to avoid paying. some European countries want a source of income but it is done before a deposit to increase the amount of a deposit. but this is done by law and not by the inventions of criminals like these scum

I think you missed my point. Its fine asking for KYC - Its their prerogative, but deleting the OPs bet history and lying about it is shady as hell.

And how would I "just do KYC"? I'm not gonna go get a job so I'm able to withdraw from a betting site.

@betnomi, just asking some curious questions.
Consider I do not have a regular income but I have bitcoin and holding it from long time. Was lucky to be one of the bitcoin whale. These days I do not need to do any work, business or anything. I live a lavish life.

I decided to deposit more than $50k in your casino. Played, won and made it to $200K. Now want to withdraw.

Ownership of a business: Invalid for me
Employment: Fuck it
Inheritance: I am self made, bitcoin made me rich
Investment: Buying those bitcoin was fun at that time and I was working in Sainsbury's as a floor cleaner. Who the fuck is going to remember that memory from back in 10 years ago and keeping the documents too.
Family wealth: No inheritance means nothing from family.

Are you saying you are good to take my $50k?

You are in bitcoin ecosystem but applying some rules that are created by the financial institution. It's a conflict zone you are doing your business.

Not looking so ridiculous now. So what's the consequences, Betnomi can just get away with not paying, and that's it? Makes the whole accusations thing pretty toothless.

@betnomi has explained in detail about your accusation, the current situation and what steps you need to follow. Even then you are busy discussing different things without paying attention to that. If you are the original owner of the account and have not done anything suspicious then there should be no problem in doing KYC. I will wait to see what solution comes to your accusation.

Or we can go round and round about the KYC, that's an option also.

If you want to solve this problem then you should help them too. Yes it's true they are holding your funds in their system, but they are also offering you a solution. You can also follow the KYC option if they don't give you any solution even after doing KYC then definitely complain more against them here. Then this accusation against them will be more solid.

OK, let's pretend you're here in good faith. To complete the KYC, I need either a job, my family dead, a property I'm renting out or investments. For a $1800 deposit, again lower than Betnomi requires. In what decade do you suggest I complete it in?

When you go to gamble on any gambling website you must keep in mind that those websites can force you to do KYC at any time.

Because it has become a system for gambling websites to force users to kyc at any time. So it remains to be seen how your problem will be resolved, as you have already complained against them in various places.

We load only transactions from the last 24 hours for performance and user experience reasons.

If the user wants to see previous records, he needs to use the time filter to select the range/ period from which he wants to see the records.

The user purposefully took screenshots of an empty page to manipulate the situation and add credence to his baseless accusations.

A copy of all transactions is stored on our servers, and the Sportsbook data feed provider servers, and then a weekly copy is sent to the Curacao gaming authorities. Also, when he opened a case with the authorities, we provided detailed information, including the bet history, to the authorities. It is unclear why he keeps claiming we deleted his bet history except for nefarious reasons. The bet history is and has always been on his account.

Below is a screenshot of the history we pulled from our systems today.

https://i.imgur.com/CGpJxvg.png


BitcoinGirl.Club, This is a great question.

We will take this opportunity to clarify our position on KYC and other user verification processes. We are not a traditional casino, but a crypto casino - The concept and principles behind crypto is something we strongly believe in. Although there are some regulatory and compliance requirements, we walk a fine line between complying with the laws and preserving users' privacy and anonymity as much as possible.

The KYC process at Betnomi is in three stages.

• Basic - Basic information
• Intermediate - Proof of identity and address
• Advance - Source of funds

The reason for these separate steps is to preserve users' privacy and not be unnecessarily invasive and intrusive into our user's privacy.
In most cases, users are required to complete just basic KYC. For intermediate and advanced - this is subjective and a judgment call that our team rarely makes on an individual basis. If we detect suspicious or fraudulent activity based on its nature and extent, we request the appropriate level of KYC.

If there is a legitimate win, you can be sure you will not be required to go through any such process. For example, we recently paid out 400k ETH win on Baccarat the withdrawal was processed without any KYC requirement. Several users have successfully withdrawn large amounts without KYC, but you can be sure we will enforce KYC and other fraud-preventative measures when we detect such cases.

Very true. Very insightful! Wonder what those gambling websites ask for.

William Hill:
Latest P60
Wage slip dating last 3 months
Bank statement dating last 3 months
Latest tax return

Betfair:
Any other documents that you use to fund your gambling:
Proof of earnings: Payslip/Director remuneration/Dividends/Pension;
A bank statement/savings account that clearly shows consistent incoming values from an identifiable source
A Trust deed clearly showing a consistent entitlement to funds;
Dated proof of an award/payment made to you

Every site under the UKGC:
minimum a bank statement.

Wow, it's almost like no one else does KYC like Betnomi. Strange!

What is the need for so many documents? Despite having crypto payment options, so many documents are definitely not a good option for a crypto gambler. On the other hand, you have to wonder why they find you suspicious, they claim to have approved the withdrawal of huge winnings without any KYC.

@betnomi Can't you be more flexible on KYC? And if this user has done something suspicious, then you can also publish them so that we can understand what is really going on.

Sure thing, one sec.


https://imgur.com/a/jZ9y6pR

We can start this from the beginning if you want? I'll say hey, I'm CicadasTR, this happened, etc then you can say 9 days later just log in. Again

But do not worry, I saved a video! Not just screenshots ;) Also note the WITHIN THREE MONTHS. If I could log in, let's see, bets in September and we're now in February. I think that's without three months? Maybe I'm manipulating space and time also.

https://imgur.com/a/eTyJ4uj

By the way, your lying works with non native English speakers, or the people you can bamboozle. With me, you might as well just say straight up you don't want to pay or  can't.

I've been watching this thread for days and to be honest was actually quite reluctant to dive into this hole as OP's case was from the 31st of October, cluttered between 20 pages of betnomi's ANN thread --before OP decided to publish an scam accusation-- which make it quite challenging to get familiarized with the case and crosscheck all the statements made by both parties.

But I wanted to comment on your post here (https://bitcointalk.org/index.php?topic=5440776.msg61837900#msg61837900) about how --IMO-- betnomi has tried their best to attend the cases you mentioned as well as your question here I quoted above and thought it'll be better to reply here altogether as I'll be able to give explanation related to the case the way I perceived it --of course, stretched that long across that many pages, I might missed one or two key points.

And, there goes two hours of trying to understand the curious case of this... cicada. I want to make it a very academic-looking post with links referencing to statements wherever possible, but for that I'll have to re-dig the 20 pages again, and I'm not that... fond of a mini brain stroke, so here it goes:

Simplified, OP made bets, rejected by the betting provider, complained to betnomi, betnomi tried to persuade the bookie to give an exception and make it a winning bet instead of voided the bet. Meanwhile, their security team found suspicious behavior on OP's account which prompt them to ask for the basic KYC --or maybe intermediate, not sure which-- that OP also failed, which according to OP's defense is due to a typo, which escalate betnomi to ask for advance level of KYC, that, according to their explanation, is not the usual thing they do


Meanwhile, OP also made the case even more interesting by simultaneously reaching to several gambling authorities that kinda made betnomi had to answer to those several different platforms as well.

So, in layman's term, the required documents and "inflexibility" from betnomi was because OP got flagged and failed to perform the easier level of KYC.

---

Edit: and then I think, "ahh hell, why not spare two more minutes to dig one post that's became the basis of my post, so here it is,

Yes, screenshots can be manipulated, I agree but how would we handle it?

Thank you for your time to spend a lot of time to response it. This KYC thing is very difficult to understand for crypto users like us. What I understand if I play in your sportsbook and if you ask me to show proof of income then I will fail massively. May be you can add some additional information for your clients when they are about to deposit a large amount of money. Like once they enter a deposit amount over $5k then before showing the deposit address, give them a form to fill up. Let the form pop up with part of the questions to check:

Would you like us to know your ownership of a business? Yes/No
Would you like us to know your employment status: Yes/No
Would you like us to know your inheritance? Yes/No
Would you like us to know your investment? Yes/No
Would you like us to know your family wealth? Yes/No

Once they check everything "Yes" then allow them to deposit. It will help you to stay out of questions and the user knows exactly what troubles they will need to be.

I think you forgot about something.

https://i.imgur.com/uOIKs0n.png
https://i.imgur.com/Ixxvcaw.png

OP didn't fake any pictures/videos, and Betnomi didn't delete OP's bet history.

Yes, I know. I thought that OP lost access to his account BEFORE the problem got fixed.

Lucky for us, me having been reading the 20 pages of their thread, was instantly familiarized with the topic. It's already fixed, as vouched by three users, which replied on the page after it (https://archive.ph/TvXtk).

That post/issue was discussed a few post above the post made by betnomi explaining to OP whats his problem is.

https://i.ibb.co/gzWFGVZ/The-page-after-it.jpg (https://ibb.co/jgwZdRk)

Yeah, nearly all of this is wrong. Not sure what you were reading for 2 hours, cause the 1 minute first post dispels most of it.

And the bet history being 'fixed' was vouched for by 3 of the friends, yep. But their posts did not magically fix mine. Thanks for stopping by.

2 hours because your posts are made in between discussion about the platform and some bets --which, the main topic of their ANN-- and I have to at least glanced at every single posts to be sure which posts addressed your issue and which one can be ignored because it engages om the platform's feature or recent bets, and then going back and forth to see the consistency between statements to make sure I got a good foot on both sides of the story, even for the slightest footing.

If you want me to spend 1 minute reading the first post I found upon trying to track down your case, it'll be this one (https://bitcointalk.org/index.php?topic=5279745.msg61312051#msg61312051). Yes, it'll be 1 minute, surely even less. And yes, it'll "dispel" most of other contradicting and intersecting posts, but I don't think that'll be in your interest if I did so.

Just to comment on your remark, I can't see how people clarifying that one known issue was fixed instantly made them "the friends".

It's a open and shut case. If I'm wrong, they can post the bet history. If they won't, then they're wrong.

It resolves the mystery from my side. Thank you.

They are not friends in fact in this place no one is friend to each other. They are just forum members like us and shared their side of observation. Nothing wrong I can see but you have your points. Technical glitches are part of any online business and we all need to accept it.

Glitches are fine. Month long glitch though, supposedly fixed by this time so only affecting me? Bit suspicious. Bet history on the 9th November. Then the 14th. Following day, geoblocked. Asked for the bet history on this thread, zero answer. Like none of this strikes you as shady? https://imgur.io/a/xOG8CsC

Not one person has even noted they accepted proof of address then banned the region. We're way past benefit of the doubt.

Its understandable, you are angry. If I was in your situation then I would too. But we need to accept the reality. Besides, Betnomi has a long history on the forum. As per them they have paid many big wins too so I would like to give them benefit of the doubt. Let's wait for the next response from them on the matter as this issue might overlooked by them too.

I am not in either side. But I would love to see the misunderstanding resolves and you get what you are asking for.

More bemused than angry. Betnomi has 2 other scam threads up right now, and a history of slow or no pays, it's not like saying Elvis is still alive. They took the KYC documents, and then they banned the country. On top of everything else. There's no doubt, that's scammy.

Anyway, this forum is all about evidence, right? I have given plenty, Betnomi nothing. That's cool. The only evidence I'd like to see is screenshots of the full detailed betting history. Since I can't log in anymore, they'll have to show it to me. Will you do that Betnomi?

May be you can send them a PM telling the new finding of the bug which removed everything from your account. Tell them to response here. I don't want to bother them PMing again but I will wait for their response in the thread. I have subscribed to the notification so anything posted is notifying me on my email.

Bit confused. And then what? I can't login.

Think they're aware of "the bug" anyway from when they called me a fraud and said my screenshots were fake. They've yet to comment on my video forgery abilities.
"Always"... https://imgur.com/a/eTyJ4uj. Very easy for Betnomi to clear this up by posting it...

As a commitment to be stay on topic and focus the discussion in one thread, I'll move your reply to me here and replied,


First, I'd like to address the "in general" case that you provided in response to my request, you do aware that it's an... unfortunate first choice of link, right? The case you provide to give a better ground to your statement that Betnomi in general lied about KYC did not work in your favor, the case was deemed by the forum as a retaliatory from someone with 9 accounts who got caught. The request for KYC is clearly justified for this case, as Betnomi had explained, I've quoted their stance on their ANN, but allow me to quote another one they explained from older day (https://ninjastic.space/post/61754205),


Second, I think I'll need a little bit more context here as I am quite confused.

Basically the proof of bet history that OP claimed that betnomi deleted was these ones (https://bitcointalk.org/index.php?topic=5440421.msg61832526#msg61832526)? At least some of them, as I understand a screenshot that size won't be able to fit OP's entire betting history.

And Betnomi's claim that OP manipulated his betting history, saying that he deliberately shows an empty page by utilizing a date filter is because on this screen recording (https://imgur.com/a/eTyJ4uj), dated 9 October as shown on his screen shows no history.

To better understand this case, I dared a mini aneurysm by re-reading the pages on their ANN thread again, this time equipped with my notebook to write important timeline in dates, the event, and the post ID number --don't anyone dare asked me how long it took me to finish it this time-- and I have to say Poika5 brought one interesting point (https://ninjastic.space/post/61839762) that I initially missed but now became clear as I have a mapped timeline.

I'd like to say that the possibility is there, that OP did not manipulate the data and that blank history is due to the system maintenance. OP had stated long before this thread was made that he hadn't had any access to his page for seven weeks (https://ninjastic.space/post/61291503), dated 14 November forum time. Seven weeks prior to the date would match the time on the screen recording provided by OP that they have no access, and since OP was blocked two days later, on the 16th (https://ninjastic.space/post/61303159), he can't provide a better screen recording or know whether his betting history has restored or not.



So, IMO, there could be a huge chance of misunderstanding here, both sides are wrong and right at the same time. No one erased betting history or manipulating through a date filter as it simply was under maintenance during the time the evidence was made.

If we still insist on who's right and who's wrong, may I suggest the easiest way to tackle this matter --which... wasn't OP's main point of accusation and counter-accusation, actually-- by allowing OP access to his account for a brief moment, so he can do another screen record to show that --whether-- his entire betting history is there or not.

Since Betnomi can restrict OP's attempt to withdraw his fund --let's suppose he tried to-- by rejecting it or even temporarily freezing it by voiding all his balance, OP basically can't do anything other than proving the betting history. I can't see any harm in that, unless someone else can show me one or two flaws in my logic?

It's the easiest way to tackle this minor issue so we can move on to the main topic of the accusation, as well as answered BitcoinGirl.Club's concern of manipulation (https://bitcointalk.org/index.php?topic=5440421.msg61839416#msg61839416) as I think a video recording of screen would be harder to manipulate.

It came to my awareness that OP acessed the site through his phone, he can activate this "show taps" feature [OP has to enabled developer mode to access this feature, though] so we can see clearly that he select dates and any other taps made during the screen recording.

Question is, would both party meet in the middle and agree to this, i.e. Betnomi to grant a temporary access to OP so he can clear Betnomi's name --or prove his accusation to be correct-- of deleting bets, and OP agreed to record his attempt to retrieve the betting history.

The account isn't blocked, the country is. Like I said, signed up with UK native IP. Betnomi's screenshot has £ signs. Address is UK. Accepted proof of address UK. Accepted ID UK. "Restricted jurisdiction" after my documents were accepted.

https://imgur.com/a/ksj34GJ

Anyway, didn't really want to use a VPN but have no way to prove it otherwise. This is logging in today. I have 3 pages of bets, and only the first one is available. Change to wins, only first is available. Country is no longer listed in basic. What would I get out of lying, I'd rather sort it and move on to this source of funds thing. I uploaded a stocks statement so if I can get confirmation of the bets I can't see, then we can settle up. But this shouldn't have been so difficult.

https://streamable.com/9wpvnc

Edit: source of funds approved, so just one more thing...

If I have to guess, I think the scenario was that by "accepted" --or "approved" according to the screenshot" was that the third party verification team hired by Betnomi --Veriff, if I am not mistaken-- accepted the documents and verified its legitimacy, thus approved. They later informed Betnomi that the account is verified with some minimal detail mentioning your nationality, and/or got notified by their very own system when you select your country on their KYC process. That is why you got banned although you passed Veriff KYC, because their ToS (https://betnomi.com/terms) under "account" tab stated UK is one of their restricted regions.

All thing considered, I think further discussing this matter is quite futile, given you can access the account through VPN to give us the evidences.

For this matter, though, I'll recommend you to do what BitcoinGirl.Club said,


I would like to think that they're not deliberately did this, given another user also experienced this issue on the earlier days. I'll deliberately remove the entire link to the said quote so that we won't disturb the poster's peace by getting "invited" through notification that their name was being mentioned here


I'd also like to appreciate betnomi's willingness to get lenient for this case by accepting OP's SOW that's previously rejected.

Veriff do IDs. It was Betnomi's choice whether to accept UK source of funds/proof of address. Anyway, they have done now (https://imgur.io/a/u59joY6). Though it wouldn't have killed them to say use a VPN instead of radio silence.

I would like confirmation but I'd also like my money before this Christmas. So I manually searched the bet ID numbers I kept a record of and things seem to be correct. Not ideal but whatever. A withdrawal is pending.

---

Alright, I'm paid. Two things.

First, someone will say this is solved. But it wasn't really. Unless stubbornness is getting the credit. Taken 6 months for a 5 minute thing. Betnomi are rude and speak to people like shit so bound to happen again.

Second, this will fall on deaf ears, but this is a prime example why you shouldn't take something a gambling site says at face value. They said there was cheating, there was fraud, infact there was none of that. Now if they threw that out and was lying, how many other cases were dismissed in same way? And people on here just go along with it.  

Think about that  the next time a site on here says "we have reason to believe...".

Apparently, your Bet history wasn't deleted; it would be nice if you publicly clarified that since you accused us of deleting it for several months
but no, you just casually brushed it off by saying, "So I manually searched the bet ID numbers I kept a record of, and things seem to be correct"
whatever that means.

Second, we made it clear from day one what needs to be done for your withdrawal to be processed;
that is, providing your source of funds document. It was your decision not to do it for months,
and your withdrawal was completed as soon as you did.

The question was never about whether there was fraud or not.
That is clear and self-evident; it was more about what we would do about it.


Finally, all you had to do was say thank you, Betnomi, for processing my withdrawal anyways
but no, as always, you have to be the good guy and tap dance around the issue.

Whatever the case, we are happy to see this issue resolved, and thanks to everyone who participated
your input and opinion are appreciated.

Always the victim. I forsee more threads here in your future. Good luck...

I believe with the hours I pour just to wrote a chronological order of your posts and complaints and screenshots scattered across two threads would be enough to prove that I am not what you think and said I am, the whole ""I am not biased, but..." shtick dropped pretty fast". At least for me, if someone did much effort just to be sure he understood or at the very least get a better picture of a situation, I wouldn't think he's biased. So, if you're agreed with me and I've "proven myself" to you that I am neutral and would say someone is wrong when they are --not that I cared what your opinion about me, TBH-- I think I am entitled to say Betnomi has a point here.

The very least you can do to the community is to clarify what actually happens. Did you --after logging into your account through VPN-- finds your bet history and it's all just a misunderstanding? If it is, it would be in everybody's interest that you acknowledged this and clarifies. Otherwise, the negative feedback given to you by icopress has its ground, that you created FUD against betnomi.

And second, I think it would be best and in everybody's interest --kinda sure about it-- that you both part ways.

Third, still connected with my point two paragraph above, it'll be very nice if you lock this thread and edit your title to "SOLVED", given... it is. solved.

Fourth and last, I think by this issue closed, there were no currently active accusation against Betnomi. Is there? All three were cleared. I appreciate Betnomi's representative, ehm... whoever "the guy behind this post" on betnomi's account, that would see all of the cases to their ends.

Once again, OP, lock it and mark it as solved.

I posted a video and a comment that made it pretty clear. There is no complete history. I wrote down all bet IDs at time of placing that I had to input one by one to find the missing results. But if I didn't keep records, then what? You wanna settle your bets like that?

I'm gonna need an apology from Betnomi to close it.

You claimed for months, we deleted your history. The point is you falsely accused us for months.
As stated, you must use the DateTime filters to pull old records.
Whatever you did, factually, you lied; your claims were False
An honest person would admit they were wrong, but not you.

We don't know many people that take screenshots, record videos, and save Bet ID when they place a Bet.
Of course, you did. The reason is clear: this is a scam you have executed on multiple sportsbooks, and you
anticipated our reaction to the situation from experience.


Again, a person without malice will acknowledge the resolution of the issue.
Just to be clear, we do not and will never apologize to a scammer.

If I have to spell it out for you, the fact that you can "manually" search your betting history by inputting their ID one by one prove that Betnomi did not delete your history like you initially suspected, your problem is simply like what happened to the user I quoted anonymously above, as well as requoted below:

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betnomi, if we have to go to the literal way, would you please take the higher ground and look into this bug in his account? I believe you have his username already. Can you fix it so he can see all of his betting history shown in pages like every other user of your platform, thus invalidate this minor claim of unfairness with your platform?

Just like every other user, the records are already there and he can see them.
Since these Bets were from several months ago, he might have to use the DateTime filter to
select the time range for which he wants the records just like on any other website and there is no bug.

Previously, we loaded records for only the last 24 hours but the logic has been changed months ago to load the last 10 records
and if the user wants to go further back, then the DateTime filter becomes useful.
There is nothing complicated or unclear here but malicious manipulation of the facts.