Bitcoin Forum

Dear Betnomi victims,

This is TrustDice (https://trustdice.win/) team. We hope this message finds you well during these difficult moments. It's disheartening to hear about the Betnomi exit scam(Source1 (https://bitcointalk.org/index.php?topic=5458296.0), Source2 (https://bitcointalk.org/index.php?topic=5461815.0)), but we want you to know that you have our support.

Seeing what's happening, we feel there is something we should do to protect people's trust in the crypto iGaming industry, not only as a relatively successful crypto casino & sportsbook, but also as a beneficiary of this industry. Therefore, we have decided to offer a free bonus to all victims of Betnomi who still have funds stuck there. No deposit required.

We understand that some forum members might view this with skepticism, but what matters most to us is the feedback and well-being of those directly impacted.

To receive the bonus, we kindly ask you to follow these steps

• Step 1: If you don't already have an account with us, please sign up on TrustDice.
  
• Step 2: Reach out to our Customer Support via live chat and let them know that you are a victim of Betnomi.
  
• Step 3: Our Customer Support team will guide you through the process.
  
• Step 4: Once validated, you will receive the bonus, and we sincerely hope it brings you some relief.

Please understand that the bonus amount will be based on individual circumstances, and there will be wagering requirements. And as always, our website's terms and conditions apply.

We hope this gesture can help you during this challenging time. If you have any questions or concerns, don't hesitate to contact our Customer Support team or reply here.

Wishing you strength and relief in the face of adversity.


Best,
TrustDice Team

How come we can provide evidence of our balance stuck in there if the casino is already not accessible for us to screenshot our balance. I doubt someone here take a screenshot of balance regularly after playing in the casino.

And what kind of compensation you will give to the victim and what kind of circumstances for the classification of bonus. I think making your offer in public is much better and just provide a tier system to measure how you categorize bonus on each victim instead of having this discreet offer. Btw this is a nice initiative to help victim but please wagering requirements should be very fair for the victim or else this is just a regular promotion to lure victim to your casino.

Great one from TrustDice,
But forgive me if i sound a bit non enthusiastic with the bonus offer, with the wager requirement that accompany this bonus, i bet this is just you guys disguising a bonus to gain new customers to your casino and as well make some money off the betnomi victims, I understand you guys run a business and not a charity organization, and its up to you guys to do your stuff in a way you think is best for your business, but please don't mock the victims of the betnomy exit scam,
you could have still launched this bonus without using the betnomy victims as the primary focus/target, but if you really wanna help them, then do so without the wager requirement, since i believe you guys must already have a system in place through which you can verify that anybody applying for the bonus truly lost money on betnomy, with such system , there is no way the bonus can be abused, there is no need for the wager requirement, except like i said before, you guys just want to make money off the victims .

Anyways, this is just my opinion, fortunately, I am not a victim, but i am just stating what i think.

I'm also not a victim, but it seems that is a good deed on your end. And it could be a win-win for you, as you can get the Betnomi users on your side.

However, not sure how can you validated if they are a victim of Betnomi? do they need to submit some proof like screenshot?

But for those who haven't had that proof, can they still take advantage of the free condolence bonus from you?

If you look at it from a positive side, maybe this is a good intention and very good to be appreciated in order to maintain the trust of the users of this forum about online crypto casinos that have been trusted by the forum community, I know your good intentions, but it seems a bit difficult to provide a screenshot for the victim's balance to your service support because maybe this will be considered inappropriate in the eyes of other gamblers.

Without reducing respect as gamblers, we may be grateful because you have good intentions to help victims of Betnomi, but apart from this, think again about making this bonus for victims, because in the end all of the current victims may still survive and believe that their site will back so haven't seen so many reports of missing money at betnomi, but some have been seen in public but I don't think they will be interested in the bonuses you offer.  ;)

Can you explain what this trustdice validation means how exactly?
If you are asking us to now trust you and perform account verification, send you all our personal information, trust you instead of betnomi, send you coins, and all that just to receive a bonus, than no thank you  :P
I think I only had few dollars left on Betnomi so I am not really affected by them shutting down, but I hear they didnt pay promised money to other people.

Probably, Trustdice will need proof such as an email for the deposit notification that recently made before the closure and they will classified compensation base on the amount of bankroll of each player made on Betnomi.


I doubt that they can benefit on it since this bonus might be abused by those users that will claim that they are Betnomi players. I’m not sure on how they will validate all the claim but I’m sure they have some method which they need to be discreet to avoid abuse.

This is very nice of the trust dice team. At this moment when other casinos would be wanting to take advantage of this opportunity to get members to register and fund their account but trust dice casino is giving free bonus for the betnomi victim. This is a good one and should not be taken for granted by anybody.
My major concern is this, how would the trust dice team be able to conduct such exercise without facing challenges of giving bonus to people who would disguise themselves with the motive of coming to get the bonus when they are not eligible for it.

I will suggest they communicate with the betnomi team to get proper statistics of the affected members so as to facilitate the process without any challenge. If the need be, both parties should be able to give out codes to each member affected while trust dice holds such codes in their custody that any one who provides a code will be checked in and possibly all the details would be seen  with the amount of funds held. I think this opinion would work out fine to reduce the rate at which cheaters  invade and abuse the process.

Your assistance and initiative to aid the Betnomi exit scam victims are much appreciated. Your kind act of providing a free bonus to those affected is admirable and will definitely bring some comfort during this difficult time. Your activities demonstrate a responsible attitude, which is crucial for maintaining public confidence in the crypto iGaming sector. I hope that our initiative provides solace and aids in restoring faith in the sector. I'm sending you and the victims courage and perseverance as you face this challenge.

the very best, 8)

Hi everyone,

Thank you for all your kind words and encouragement!


Below I will answer some of your questions.


We have designed a sophisticated set of metrics to handle this no access situation of Betnomi. This took us a while to contemplate. What I can tell you all is that a legit victim of Betnomi will 100% have at least some of the required proofs. I would advise scammers to think twice before wasting time forging fake proofs for our bonus! We are prepared.


Based on the proofs we receive, we will do our best to provide higher and less restrictive bonus to those with legit proofs, as far as being allowed by our Risk Management team. But for those non-victim scammers who attempt to abuse our good faith, we will deny offering bonus. For those with proofs sitting in between, we will still try to offer bonuses  for the benefit of doubt, but it will has more restrictions.


Well, unfortunately, this is what crypto industry always looks like and there are always abusers/scammers. What we can do is try to spot them out based on our knowledge and knowhow.


Oh, no that's not KYC and we will not ask for your ID card. It is just some proofs that an actual Betnomi victim will very likely have. They will help us to validate if an applicant is truly a victim of Betnomi exit scam, or some pathetic abuser who's trying to take advantage of someone's loss.


Thank you all again.

TrustDice Team

What a good gesture from the Trust  dice team to compensate the victims of Betnomi with free bonuses. I don't think that this is a way to lure people into betting in their platform because it is the affected victims choice to  accept the bonuses or not. To use the casino or not,it is left for the victims to decide themselves.

Trust dice is trying to make victims not feel that bad on their loss and towards online gambling platform. Affected Gamblers who still appreciate the kind gesture of Trust dice offers can also become their customers, because this shows that Trust dice put their customers into consideration, if they can do this to other gamblers using Betnomi site for gambling.

         -     It's just funny that a team from another casino here in crypto gambling took a step just to somehow give relief to the gamblers who became victims of Betnomi. I rarely see an offer like this that does not require a deposit, instead they can immediately play with a bonus right away.

Isn't it like Trustdice is making a sacrificial offer for the victims of betnomi? Maybe later you will be exploited by the Trustdice team because of what you said. And as for betnomi it's just sad because after several years of staying here in the crypto space it ended up in this situation and many were affected.

This a good move from trustdice team to compensate victim of competitor who pulled an exit one on there customer indeed we have recorded a lot of complains from members of the forum who are victims of the exit crisis by betnomi.

But then I am curious to know,  how do your team intend to verify who the real victims of the betnomi scams are and how do you intend to verify they identity?

Well, you told them! That's for sure! :)

If you take some notes I would like to see some stats in the end, how many people step forward, and how many of them got "approved for bonus".

It's a funny thing, but I still don't see many complaints about the Betnomi exit scam... like they had just a few players with some balance there (and that is a bit in question).

It's good and bad I guess. While it looks like a nice gesture from your casino that some might appreciate, it's not really the trustdice team looking to be great and genuine. IMO you're trying to make your reputation look great by taking advantage of a shit situation. I don't love it, but I don't hate it. Maybe this brings you some gamblers.

I'd like to see you guys reverse your decision to ignore the scam accusations section, it's important to show the community you care about their thoughts and will fight scammers without feeling like you have to ignore a whole section and consider it a non issue.

Good luck with this promotion, you already know you'll probably have 1000 scammers try to get the bonus. I do not envy your support department over the next week or 2.

Yes, its a good gesture but i do agree into those points that you have said that taking up some advantage on some shit situation just to make your platform having that kind of marketing on making out exposure which
we can really be able to see the other side if we are really that too meticulous on seeing things but if this turns out to be that totally having no intent then its really a win-win situation for them and just like
on what others been questioning out that how they would be able to validate those users who would really be claiming on having a Betnomi account and having those locked up funds?
Same as yours, im already anticipating that they are getting lots of PM's now about such claims and trying out to abuse that bonus. If they are prepared since its been mentioned
above then it wont really be that an issue or something that we would be worried upon.

Impressive. While I do think that this is going to be a lot of work on your end since you'll be asking some proof and as well as you'll be requiring these claimants with a certain wager. I guess you've made this plan well and prepared that you're expecting a lot of inquiries claiming that they've got funds stuck there and can no longer take it. Well, I'm not going to be curious about the process you'll do as it shouldn't really be disclosed and it has got nothing to do with me since I'm not a victim as well. I think that this gesture will also give the idea to the other casinos that they'd also do this type of promotion to get more of those gamblers go each of you and have that benefit. While those victims, real ones, will think of the same thing as well. Good luck though, there will be a sure bombardment on your chat support asap.

I hate it when people discredit the good deed just cause it came from an enterprise. I've been seeing comments in here talking about how "this tactic is taking advantage of people that have lost on the Betnomi exit scam" like dude this is more than what most of you guys would do to people that lost their money in there. Nobody even offered some form of assistance when Betnomi's in the talks the past few weeks because of their shady behavior prior to them dipping and now you're discrediting the condolence bonus just because it came from an enterprise? That's just low guys.

Best we could do is offer more help to people who helped and are in need of help especially since Betnomi's got a good standing and trust network in this forum for a while until they did this, so for sure there are a lot of victims. Pass this info along, start your own campaign to help the victims, be part of the change not someone who's against it.

That's a good move TrustDice, but taking advantage of that situation doesn't always look good. But it is also important to use the right marketing strategy at the right time to stay ahead of the competitors in the market. So this strategy of yours may not be positive for everyone, because now everyone thinks you are taking advantage of the situation after seeing your promotion! However I am not a victim of Betnomi so I am not eligible for this bonus, good luck to those who are eligible. But I think there are many scammers who will want to take advantage of this promotion to get this bonus, so pay extra attention to this, and make sure you reach the right victims. Otherwise, real Betnomi victims will not get bonus in this promotion.

I’m also thinking the same way as they are taking advantage of the situation. If OP is really a representative of Trustdice, I hope they’ll be more professional and not to use this situation as their marketing option as many are still suffering from what happened to Betnomi. Well, if they are serious about this promotion then I also hope that they can get to the real victims and now to the fake one.

^That is a good move TrustDice, but that is definitely right as what they said taking advantage of that situation does not always look good. It is important to consider the ethical implications of promotions and marketing strategies. However, using the right marketing approach at the right time can help you stay ahead of your competitors in the market.
As for me, I am not a victim of Betnomi, so unfortunately, I am not eligible for this bonus. Nonetheless, I wish good luck to those who are eligible and can benefit from it. It is crucial, though, to be cautious about potential scammers who might try to exploit this promotion to obtain the bonus dishonestly. Ensuring that only genuine Betnomi victims receive the bonus should be a priority. So, it is important for TrustDice to be vigilant and implement measures to identify and assist real victims while protecting the promotion from abuse. A fair and transparent process will ultimately help build trust and credibility with your user base and since you are here in this forum probably it is good to see publicly the evidence they have.

Their is something I'm getting contradictory in compensating them with bonus, how are you going to know the victims before compensation because in my taught I may say that some people claim that they are victims in order to get profits so that's what  I'm asking so that people will not take advantages of the bonus,  or does the platform have the database of the victims so that it will be more easy to know the victims without adding more victims, I don't know if any other person is thinking in same frequency with me, because the thing is not be handled adequately the bonus enter into wrong people, everyone should not pick offensive because I like to make point very clear

Dude there's no marketing in here jesus christ they literally are just reaching out to people who have been victimized by Betnomi so they can have some sort of recompense. Jesus christ why are you guys digging into this.

It would've been a marketing ploy if the company is to force the users who have been victimized to login to their site and play games with them in order to get the bonus, instead what you get here is a "if you want this, we can give this to you for free, just reach out and we'll help you with it", you guys have been antagonizing Trustdice when there's no ill will in here. What they did is more than what you guys would ever be willing to do with the amount of money that they had. Just shut the hell up and help those that were victimized, not hate on those that are trying to help cause you think "it's a marketing ploy" like dude go read a book on marketing first and then come back here when you've realized and understood what a marketing tactic really is and how it looks like.

This is how someone who has no clue responds. It's 100% a marketing ploy. You think they're offering this because they do not want to gain players?  It's not illegal and could be considered a pretty smart marketing tactic, but doesn't mean everyone agrees with it. We don't have to like it or dislike it though, we are not the operators of either site.

Or maybe they are trying to get these members to have a feel on the site and hopefully convert them to full-time players? It's one way of advertisement, and the Betnomi players not only get a text, video, or infographic, but they get to experience TrustDice directly which helps in them making the decision if they're going to play in the casino or not, completely free and no strings attached.

TrustDice doesn't have to do any of these actually, but they see an opportunity to help and to benefit and I can't hate on that.

Trustdice team have come up with better plans, however this could help the victims to some extent. This is kinda marketing and take those disappointed gamblers regular users of their platform. Whatever no platform comes forward to provide with a bonus for the mistake from another platform.

Here the bonuses were availed based on the amount stuck on the platform. How this information can be provided to the trustdice is another question. Anyhow this is going to be beneficial for some scammers who try to claim themselves victims and atleast wager to try their luck on trustdice.

First off, not saying you should hate it or like it outright. Just saying that if you're going to invest your time throwing shade on a company that's trying to offer something to victimized people so they can have something to work with, might as well chip in and help instead of blabbering mouths and antagonizing someone who took the time and effort to help a group of people who took the initiative to help even though (and I'll ride with your idea of a marketing ploy here cause at the end of the day this is going to give them clicks) it's a marketing ploy. I'm not against people who are against this type of thing cause they see it as "the company taking advantage of a situation for profit". It grinds my gears that these people are throwing shade, saying it's wrong, and not suggesting or doing anything that they think is right in this situation, like would you have preferred if these people who have been victimized by Betnomi not get anything at the very least after getting robbed off of their hard-earned cash?

Exactly my point. People will just hate shit for the sake of hating it nowadays. Marketing ploy or not this gives Betnomi victims something to start with and they even have the choice of not opting for it if they feel like they are being taken advantage of in this situation.

I know there are tons of casinos out there that could possibly do another Betnomi, but none of them would surely spend that much in publicity similar to what TrustDice is doing. Also, the site has been active for years, and they surely would have regulars that keep the flow of profits steady so why would they do an exit scam anyway? The road to hell might mostly be paved with good intentions, but there are good intentions that are purely to help people and not to harm them.

Casinos are there for business and they can take advantage of whatever situation on ground to market or promote their gambling site,just like what Trustdice is doing right now. They need more customers and decided to use the exit scam of Betnomi to reach out to Betnomi victims by giving them free bonuses to see if the casino can bring in those gamblers to their platform. I hope you guys are ready for the victims because you will be having more applications than expected from both the affected and those that are not affected. My question is how will you intend to know who the real victims are.

I know that it's a kind of marketing ploy and they know very well that they will gain good amount of gamblers from such marketing tactic. I agree that such practice isn't forbidden and any casino can offer such thing without any restrictions, but I agree that such things are basically shown to gain some players on their platforms and I'm more than sure that all those who are affected by Betnomi would love to have such offers from another casino site. Let's see what they will do if someone completes their wagering requirements because I'm more than sure that 95% of the gamblers won't be able to meet the wagering requirements, and they will end up spending more money on the platform.

This has never been done before like all the other members we are curious how will they know if the Betnomi users are qualified for this bonus, will they also accept inactive members and how they will differentiate the active players who are the real victims and the inactive as they did not give complete guidelines on the qualifications, memberships could go to thousands even if half of them take the bonus, let's see if this marketing ploy will become successful and if other casinos will employ this in the future.

It has been done before imo which was done by Bitsler who compensate the victims when Betking was hacked (as per their claim) if I remember it correctly. The case was not completely the same indeed because the case in Bitsler and Betking was like a cooperation between both site while this one by trustdice seems to be their own initiative for a reason. Smart move to attract ex betnomi users but maybe it wont be effective enough to make the ex betnomi players to stay and play in trustdice.

With each such exit scam, the trust in the gambling industry is increasingly undermined. What are the guarantees that the next online casino with an exit scam will not be a TrustDice? Keeping a deposit for games on a casino account is like keeping cryptocurrencies on a centralized exchange. This doesn't cause problems up to a certain point, as happened with the Betnomi.

Protecting the trust of players and the reputation of the online gaming industry is commendable, and it would be foolish to neglect it for use as a marketing ploy. My applause to your marketing team.

Of course, players will be skeptical about this, even for some time they will be wary in online casinos, but they still won’t stop playing. Wanting to receive a bonus, they will certainly come to you and possibly remain as regular customers.

How will the players be required to confirm that they were the victim of Betnomi?

Please briefly clarify what the amount of the bonus will depend on? From what specific circumstances?

Now, this is the same question as I thought, because there must have been a lot of members who have registered there, considering that Betnomi is a fairly large site.
Is it possible to check one by one so you can determine who is entitled to get the bonus.

I'm not a Betnomi user, but when I heard news about this, I was a little confused about how to choose the right member with the bonus that will be given as a victim there.

Players don't want to suffer another experience playing in a bad casino so they might get the bonus but I'm sure they will pick the right casino to play now, Trustdice I understand have bad feedback from other members these are things that former Betnomi players should consider if they want to continue to play on Trustdice after they've got the bonus and play with it.
I just wonder why no casinos are doing the same things with 1xbit victims. They have proof that they've been scammed If Trustdice wants to do this on every casino that turns into a scam why not to 1xbit players, I'm just asking.

How will that help? Wager is involved.
They just acted fast with the market strategy.


What essense is the bonus? To win non registered gamblers to Trustdice. It is for their benefit and purely marketing. Of course they included wager and ToS meaning after losing the bonus you are stucked with them  ;D Refill and continue  :o


I don't think they have answered this question asked earlier. Perhaps some fresh sign ups will take the advantage of a new bonus to them but then trustdice won't bother because they are gaining new customers whether from betnomi survivals or not. Well they thought fast with the strategy to take the betnomi situation as a market advantage.

This is certainly a very good gesture from the Trust dice team. This is not a marketing gimmick or a way to get new customers. OP has clearly said it is a way to help the victims regain trust in iGaming industry. I have never seen a casino taking such a step to help those in need. This gesture will also increase every new and existing user trust on Trust dice.

Betnomi's departure from this business has made the victim lose a lot of money too. For that, Trustdice has come to provide assistance, although there may be some people who will perceive it as seeking sensation or profit from the victim's loss, but behind that, appreciation must still be given because of Trustdice's good intentions, even though so other casinos should also help to repair the good name of all crypto casinos in this forum.

So far only Trustdice has appeared earlier to become a helper for victims from Betnomi for that we all have to appreciate and encourage Trustdice's good intentions and not just look at one eye, I'm sure in this way it can at least be entertaining and reduce the level of disappointment towards crypto casinos other.

I view this gesture as a form of cold-blooded marketing, rather than something which was made out of altruism and kindness. ;D
1.Free bonuses with wagering requirements aren't such a big deal in the gambling industry. Almost every casino nowadays offers a free bonus with a wagering requirement.
2.Nothing in this world comes for free. When you get something for free, this means that you are the product.
Don't get me wrong. I'm not criticizing this marketing move. I view it as an interesting attempt to gather the customers of a competitor, which turned out to be an exit scam. Good luck with gathering more Betnomi gamblers.

Who knows other casinos may be planning something to help those victims. It's actually not that easy as scammers would try to take advantage of this situation. I am certain Trust dice team have created a mechanism to identify those affected by Betnomi. It is a possibility that other casinos might be working on the same mechanism. Still, it is not that easy and in that sense such a good gesture by Trust dice should be appreciated.

If there's a huge bonus given on their first deposit then maybe they are aftering something, but if this is just given for marketing purposes then its great action for them to gain gamblers out of those people who use to gamble at that casino. Existing victim should be careful since maybe there are other casino will take advantage on this situation and try to lure them and possibly hit the same scenario again.

many people have already commented on things like you would do to find out about who were victims of this scam case involving Betnomi, I keep wondering about the following: if the number of people who came to this forum complaining that they have funds trapped in Betnomi is a number very small number of people, I even risk saying that there were less than 10 people who came to complain, and I didn't see many old members saying that they have funds trapped in Betnomi, so how did you come to the conclusion that there could be many people who were victims here from Betnomi to the point of creating this condolence bonus?

another point that I keep asking myself is the following: how would this condolence bonus be different from the bonuses that your casino has been giving out regularly, when I talk about the bonus that your casino has been giving out regularly I am talking about the sign-up bonus that seems to me to have been removed and if was removed and why was it not viable both financially and in controlling abusers, Deposit bonus and Custom bonus? because when we look at it from another angle I see the following, and that when a person is given a bonus by the casino there are always requirements that the casino places so that the person can claim the bonus, let's imagine for example that a person deposits 100$ in your casino And your casino gives 200$ sign-up bonus, but put requirement that the person must play 10x with the deposit to be able to withdraw the bonus.

this is something that many casinos have been doing, now let's imagine that your casino is giving a condolence bonus worth 200$ to all who were victims of Betnomi who made a deposit of 100$ but to be able to withdraw the bonus they would also have to play until 5X of the amount deposited, although on paper there is a reduction in the requirement, it is still not something that helps anyone who lost money on Betnomi, it would only make people lose even more. so it would be good if you gave all the details in this thread, such as:

- what will be the bonus value

- what are the requirements to claim the bonus

I doubt that they will disclose information here since they should put this to the OP if they really want to tell this information. They already mention that the bonus value is on case to case basis which means there’s no definite valute and probably they will must match the balance or something that stuck on the Betnomi account.

The requirements and other details doesn’t need to be public or known if you are not one of the victim since we are not the target user of this thread. Just ignore this thread if you are not a victim or contact the provided contact information if you are a claimant for this bonus.

Trustdice is one of the casino here that has a high wagering requirements for the deposit. I think they prepared same requirements on this bonus too because they are still business

For the sake of clarity, allow me to highlight that TrustDice only has x5 wager requirement for the 1st deposit of a new player. There isn't any WR on the other deposits. I argue this requirement is a lot favorable than many other crypto casinos who demand WR on all deposits. (This isn't the topic of this thread though)

I believe this has been clarified with the author of that specific post. (https://bitcointalk.org/index.php?topic=5448871.0) Unfortunately it wasn't seen by many others who still got the idea wrong.

I am very curious that how Trust Dice team can verify information from new users who want to claim bonuses.

Screenshots mean nothing and I even don't know Betnomi users can log in their accounts today to make screenshots.

On-chain transaction tax can be submitted by new users but it is not enough to verify they are victims of Betnomi scam exit.

Trust Dice team are doing great things to heal the pain of Betnomi users but I hope that the team generosity will not be abused by cheaters who want to say they are Betnomi victims while they are not.

I think it's hard to verify if we cannot access our account anymore, so the verification process of Trustdice might not be based on our balance since it's impossible to provide that. I'm guessing it's probably just an interview procedure, and if you can pass the interview, you'll be entitled to the bonus.

The fact that it's still guided by the wagering requirement rules means it still requires gamblers to gamble their money. Actually, it doesn't help a lot for those who have been victims of scams. However, I admire what Trustdice did; at least with this gesture, they are thinking of helping the victims.

But let's hear more from them as the question of the verification process remains unanswered.

I didn't see any scam accusations created after Betnomi went down, except for some members reporting to Icopress that they had money in Betnomi.


So, I am curious how many players will report being victims of the Betnomi exit scam. I am a player of Betnomi as well, but I did not have a balance there. Moreover, I am curious about your verification process.

This is more of a legitimate move for their gambling company to offer bonuses to betnomi victims. Since almost all of the betnomi victims are now looking for a new gambling website, this is the perfect opportunity for Trust Dice to enter the scene and provide bonuses for them.

At the end, the amount of profit would outweigh the bonuses given away. Like what most have mentioned, this is a win-win situation for both the players and the gambling company itself.

It just saddens me to see another gambling company be dominated by green and scam their loyal members after everything they have wagered. I guess nothing is truly safe in the internet and crypto sphere in the long run.

Thank you all again, for all your kind words and positive feedback :)



I have discussed this already but allow me to reiterate it one last time:

We have designed a sophisticated set of metrics to handle this no access situation of Betnomi. This took us a while to contemplate. What I can tell you all is that a legit victim of Betnomi will 100% have at least some of the required proofs.

I m sorry but I can't disclose the specifics of such metrics publicly because doing that will be equal to tipping off abusers.




I have made it very clear, and for multiple times, that this bonus is free for Betnomi victims (It was in fact the first word of the subject of this thread). OK, let me highlight it again one last time: No, this bonus doesn't require a Betnomi victim to deposit at all. And the steps in the initial post have also made it very clear how the process works, which doesn't involve a step of depositing.

This reads a bit like "we're sorry that you've had your car stolen, have you considered buying a new BMW? We have a discount for people like you" :D

Great to see someone knows how to capitalize on unfortunate events. Like the good old grave-digger offering services while the body hasn't gone cold yet, but who am I to tell them how to run a business, right?

We don't give new signups anything like what we are offering here. A bonus like this, of this format is usually available only for VIP players in fact.

Well there need to be a way to proof that you are a Betnomi victim otherwise everyone will jump in this train and try to claim the bonuses. I hope that Trust Dice team should implement some steps so that this initiative is not abused by some evil minded brains.
How would you validate that the person is genuine affected on Betnomi platform ?


Are you giving the bonus to VIP players only ? The VIP players at trust dice ? OR Betnomi ?  ???

No. What I meant was this type of bonus is typically reserved for VIPs only, per industry norms. And now we made it available to Betnomi victims regardless of their history on our site, and free of charge.

I see there are tons of ways to read our words wrong, so I m gonna restrain myself from correcting misinterpretations here over and over again.

If you are a Betnomi victim, we encourage you to follow the above-mentioned steps to claim your Condolence Bonus for free. If you are not a Betnomi victim, we'd deeply appreciate if you can read through our first post before commenting.


Thank you and best regards,
TrustDice Team

Interesting way of getting people onboard by using a competitors fall-out from its "little problem". But business wise I think it would have less effect than expected because the customers of Betnomi need to recover financially and emotionally from their loss. Anyway, well played from the marketing team that is attentive to the market.

Honestly, i think its demeaning to refer to the fallout of betnomi as "little problem", several people lost tens of thousands of dollars in this mate, its not a little problem, so maybe we should not refer to it as such, i have an account on betnomi, its by luck that I don't have a balance there, i just can only imagine what i will be feeling like right now if i had a balance there and lost it, while i still have about a thousand dollars stuck on Bkex exchange while they've disabled withdrawals for going to three months now.

This move by Trustdice is nothing out of the ordinary, its solely for business purposes, nothing more, any user who benefits from the so called bonus will have to meet a wager requirement, which means they can either lose half or lose all, only the lucky ones are going to make any profit off this.

Imagine more if betnomi has high rollers outside of this forum, hundred of thousands might not be enough. This is why it is important to not leave any balance even on your trusted casino because something like this might happen again and yeah it's disastrous if you are a victim. Luckily not that much members here became a scam victim. To be honest, after hearing the news about betnomi site down, I expect at least fifty members to complain here but yeah we only seen less than that.

A no deposit bonus is killer in both way.
It's good when the system have good anti-fraud detecting system in placed.
It's bad when it become out of control. There are people who create bots and continue creating accounts to claim the bonus. I hope that's not the case for them because their customer support will verify the authenticity to check if the person is a Betnomi victim.

Maybe Cs will ask for concrete data as proof that they are victims of betnomi, maybe like a screenshot of the VIP account and their betnomi account balance that is still stuck in their account, I think Cs Trustdice is not that stupid in verifying whether someone is really a victim of Betnomi or not.

Btw, I would like to thank Trustdice for holding this event for Betnomi victims, I really still can't believe that Betnomi ended like this, I really witnessed that Betnomi had a long experience with us in this forum, what a regrettable tragedy.

It was sad to see the bad end. I had a chat with icopress. It was about the Ledger devices. While I don't trust Ledger anymore, I don't trust Betnomi too now. Since these Ledger devices were coming through Betnomi who had a long plan to scam forum members, who knows they could alter the devices too. So if anyone have a ledger device from Betnomi, I would say use it cautiously.

Trusdice is just doing a cross marketing. Many people don't like it but it's understandable, in marketing a business needs to take every opportunity they have.

Actually this is another kind of marketing strategies, because in this I believe that after this have be done I believe that many customers will like to patronize Trust dice, because they have created awareness to participates that the team handling trust dice are available at any moment to settle any case that may results accusations in their site, so this is awareness because if they want do this without using this method to get more firms, I think that they will compensate they customers in silent without making it to the public.

I had to spend a couple of hours to figure it out a little (I surfed the official site and reddit):

In my opinion with iron everything should be all right. Genuine Ledger devices have a special security chip that prevents any physical tampering with the device. In other words, every time you connect your cold wallet, Ledger Live checks the security chip number against the numbers in its database (if it doesn't match, the wallet won't sync with Ledger Live). At least that's how I understand it. By the way, Ledger does not provide any visual seals on the box (I also learned about this recently).

So if someone has a device from Betnomi, then I think that you should first of all be wary of the Ledger Recover feature and not a hardware hack (although I'm not sure if this only applies to users who have activated this feature or to all owners of cold wallets). I would appreciate it if someone would join the discussion and correct me if I'm wrong.

Betnomi exit scam? Damn. I've been out of the loop and I am surprised to hear this news since I actually enjoyed my time there. These trash websites make it a lot harder for gamblers to trust newly launched legit gambling sites sadly.

Anyway, this whole initiative by Trustdice is admirable for sure despite them clearly having ulterior motives. Great stuff team!

If they will compensate the Betnomi users in silence, then how are they going to reach out to them one by one without announcing it? Marketing strategy or not, we can always expect negative feedback from good deeds. I don't see anything wrong with their decision to help Betnomi victims so instead of accusing them as taking advantage of the situation, let's just allow them to help and let's just see it in a positive way. I hope more casinos would have the same initiation in the future.

In their defense betnomi's been in this forum for about 3 years now and they have proven themselves straight and honest even against allegations of using fake identities in the past, so nobody really would've seen this ever happening, and while you're right at least with the fact that this burns the little trust that the industry has over new and upcoming gambling sites this is all the more reasons for them to up their game and improve upon the current system of gambling here in the crypto world. I've seen sites out here not even trying to stand out and then asking themselves why they failed. But I digress, that's not the real point of the post lol. This issue has been marinating since early July when their site went down all of a sudden, apparently they have been communicative the whole time until quite recently when they've just gone full radio silent and dipped on their stakeholders, including those that handle their signature campaign here like icopress.

Suggested in two ways because I know very well that why the public announcement will attract more firm to their platform and for that to attract firms is by making this public announcement, sending messages to the victims personally is not hard its something they will highlight and send onces if they wish to inbox the victims privately without anyone  knowledge, is not that I'm condemning the ideas of the platform, I summarised by saying that after being done this to the victims this site will experience more trafficking because what they did is good and same method of marketing their platform showing that they are legit and they don't support ilegalities

Old things come and go and it would really be depending or varying on how they would really be handling out their business on which means that despite on running for 3 years doesnt mean that it would really be completely remove the essence of risk for them to ran away or would really be having those shady issues or complaints but we know that there are situations on which these issues could neither be false or something that been done by other competitions and also there are issues on which it might be internal and the complainant had violated sites terms and conditions. Unless if the platform or site did ran away then this is considered to be a complete scam.
Basing up on what we are seeing on whats been offered on OP or been doing then its a good gesture on helping out to those gamblers who had been affected but cant really be sure on how they would be able to validate
those real users who had been affected but not really that something interesting though yet as usual which bonuses are subjected to terms and conditions which we know that its always been a disadvantage for us.

And indeed Ledger from the giveaway event that they sponsored on this forum by giving Ledger as a gift raises a question mark for all of us who know it, is there something that they've embedded into that wallet or anything that they can control remotely if the wallet is used, it is true that this incident has caused what has been given to reap doubt and distrust, this really needs to be looked at.
 
This may be an effective strategy to try to promote on their own, but it seems like a fawn over the destruction of other platforms, and naturally there will be pros and cons in this kind of action.

I did hear some issues related to Betnomi sometime back, but I expected them to get resolved as usual due to their reputation as you mentioned which is why I didn't think much about them until now.

It's sad to see so many victims losing their hard earned funds instantly exposing crypto in a negative light.

I am also surprised to see some casino making such offering to the victim. It is one of the best gesture ever and I would say TrustDice is killing it in good way possible. Whether it is marketing strategy, whether it is purely help, whether it is something else, I think they have done a great job by publishing such Update for the Betnomi users. I know Betnomi was really trusted by many users on the forum and outside the forum too. Definitely everyone has invested heavily in them. I couldn’t imagine the players who had thousands of dollars in their betnomi wallet. Imagine the poker players who are always active and has large amount of money in their wallet. They must be dying inside and couldn’t really tell anyone about it.
Trusdice you have made good choice and hopefully you will get more client with proper revenue for the goodness that you are doing.

TrustDice doesn't have affiliate or partnership with Betnomi and neither is both companies owned by one entity.
Secondly, TrustDice is into business so they cannot offer an outright bonus without wagering. They are into business ofcourse.
Having to mention betnomi I think is for the users of this forum, trying  a way to conform them and while still promote their business.
I have been regular here and I have been seeing the posts about betnomi recently but I wasn't bothered beco don't play there. But it is such a pity that betnomi who got some trust in the forum will exit with scam.

Embedded device programming is not that costly. Betnomi was making or already made so much money I guess that if they have any bad intention then they can easily hire a programmer and alter a device. I am not saying they did it but when you lose trust from a business and where Ledger already lost community support, two untrusted business makes it worse.

I remember in eBay there used to be fake Ledger and many people lost their coins after buying those Ledgers. If eBay sellers can alter a device then why can't Betnomi have such plan? Hopefully they did not had things in mind and executed it already.

It's a great thing that you're taking the initiative to help those who were badly hurt by Betnomi and as another casinoyou showing that you are different and closely connected to the community's updates and happenings. But i find that, there are several issues with the bonuses you are offering now. First many fake people may attempt to claim the bonus (we all know how greedy gamblers are). Second verifying whether these gamblers truly got scammed and left a balance inside Betnomi is not possible.
Speaking from personal experience, I was an active gambler with Betnomi and during my last days with them I faced late withdrawal requests that took hours and sometimes days. thats why I decided to close my account with them then after that we all heard about this unfortunate exit. So all I’m saying is even me i could potentially ask for your bonus and lie easily to you.
Last of things, it’s better that you post in public the possible bonuses you are offering for this matter. Imo

Here's what I managed to find (if we talk about hardware).

I have an idea... if we could find some trusted user who understands the hardware, I could ask MJ to send 1 Ledger for verification (up to parsing the device to check if the device has been modified). MJ has two more Ledgers that weren't claimed after the Bitcointalk Awards.

or

GazetaBitcoin also has several wallets that he won, so if he knows a little about the hardware, he also could open his own and see what's inside, and MJ will send him another one. Me need to ask him.

@icopress thank you for bringing our attention to this one. As normal user of hardware wallet I would never think about anything like this or couldn’t imagine that things can be manipulated to this extend. Now I am not sure if this is true or whether this works for the forgery but it’s insane world so anything can happen.

Another question after seeing above pic, I also saw that winner got actual ledger wallets. How is it possible that they tampered with the wallet and also the primary packaging ?

Isn’t user would have known that if they had done something.

I already found a user who will triple check.

- Authentication during the connection process.
- Secure Element attestation.
- Disassemble the device for comparison with photos provided by the developer.

I think in a week or so he will publish his review.

I think that would be a great step for the safety of the users who are still using the ledger provided by Betnomi. Most of the users are already in shock after their scam exit and if the ledger also tends to be malicious one then many users will be impacted one again by such a fraud casino.

I think such review could bring the hopes of the ones who were affected by the casino's scan and who are still using the ledger for their coins, and with this review they will feel that they are still safe even if the parent company has done fraud with everyone.

I appreciate your support and efforts for the victims of the Betnomi scam because they have also done wrong with you. I never though that they will scam exist like this, but anything can happen in the world of crypto gambling.

Welp. Everyone did. They were very great during the first few weeks of the issue and are really communicating about what they are doing and stuff (at least from what I remember), enough to make people blindsided over the fact that a simple site issue that an IT team could fix in a matter of hours is taking them more than a week to resolve. That could've been a signal from the stakeholders already but then again even I didn't suspect shit until this happened.

While this isn't necessarily the best form of closure to be had from this type of event I still hope it gives the betnomi users a chance to move on. It's hard especially if they have huge bags in there (which I heard some of them did) but we can't really do anything about it anymore can we?

This is alarming and not so sure if all the ledger have this one as well.
Will wait for the update on this like and hopefully, not all are compromised just like the incident before with some collectibles where the creator of it still have the access to the funds on the collectibles. Well, what happened to Betnomi is still a big problem to many, does anyone here able to claim some bonuses with the Trustdice?

Either of them sounds good as long as it can be tested. Whoever it will be, I hope he is an expert.

That's what we are talking about here. Anyone can alter a device if they spend a decent amount of money or even know the tech themselves. As an end user it's hard to know for you what happened. You will see exactly the same packaging like you buy it from the parent company.

@icopress, I think we are completely off-topic here. It's better if someone creates a new thread regarding this concern. We can continue discussion there.

I have a question about the ledgers.
As far as I know, companies that get these engraved wallets don't do it themselves. Ledger does the engraving and sends the wallets to the company and you're supposed to order a minimum of 100 units with a logo. These come as new, uninitialized and engraved devices in original packaging. I have a ledger as well and it wouldn't be easy to open the packaging and the plastic case without making a single scratch on the surface and solder something inside. Then they'd have to clean it up from fingerprints and these cases get smeared easily, so you'd have to do everything in gloves. Doable, but we're talking about a 100 units here and if you scratched some of them, someone might notice it and sound the alarm.

Did any of you ledger winners notice anything suspicious on your devices? Were there scratches or fingerprints on the cases? Were the packages wrapped in plastic? Were there any initialized (asking for code after being powered) devices?

Anything is possible, but the way I see it, Betnomi ordered these as promotional devices and never attempted to do anything to them, even if they were planning to exit scam. These ledgers were a show of how serious about the business they were and how much money they were able to give back to the community.

We were also surprised to see this happening, to be fairly honest. Our product team used to speak highly of some aspects of their product and we know they imitated some features of our product as well, which suggests they have a dedicated product team at least.

So my best guess is the same as some of the comments here that they chose to close the business due to lack of fund or negative return on investment. This being said, I can by no means endorse their way of closing the business. Balances of existing players should have been refunded because it is the right thing to do. What they are doing, along with the complete absence of transparency in the process, erodes people's trust in the entire industry.

I believe the validation won't be easy, there have to be some requirement to actually believe that someone is a victim, this is why I sometimes screenshot my balance when I am gambling on any online casino and after I won some money, you won't know what's waiting for you in the next hours, always be prepared for anything.

This is shocking to me, because betnomi is one of those casinos I can recommend to anyone because it's popular on this forum, who would have thought that they will one day exit scam on their customers, I've never use the platform before because I got few numbers of online casinos that I prefer over betnomi.

Now it will be harder to trust new online casinos, on this forum or out of this forum.

I think they already know this and they think properly before they proceed so don't worry about them. Betnomi started out great and I'm sure many have gotten scammed by them so the inquiries that Trustdice will get is surely going to be huge.

There are also scammers who will try to abuse this promotion but Trustdice already said that they are strict about this so I doubt they will be successful. Maybe less-demand casinos will get encouraged from this idea and they will also try the same thing. Ex-Betnomi customers are going to be happy for that because they might end up getting more? But if they are an irresponsible gambler, they will still lose more later on.     

For me, always a site that is good and then becomes a scam means and I always want to think that the site could not sustain itself, it may have lost its capital, it tried and failed in the attempt, it is something painful because it is a company that is leaving It's not just anything, I had seen a lot of activity on betnomi, in fact important contests and tournaments, in fact a whole rage had formed in the forum, for me there were many Betnomi enthusiasts and I think they did a lot of things, well as long as a casino tries to do something good, or wants to be reborn from the ashes like a phoenix, because things do not go well for them, I also saw an opportunity a few years ago, a casino that had been classified almost as a scam, they wanted to clear their name, and they did many good things, they gave them an opportunity, even here in the forum things went well for them, but I think that at the end of this what they need is money, it is capital to continue.

When a casino tries everything, by all means and they want to clear their name of any act, it is something very respectable for me, it is not a bad thing because it is seen that they want to change, I think that things when they do not give is because they decapitalize and cannot and do not have the capacity to do so, at that moment is when they must say that they are not going anymore, that they tried but it could not, sometimes they want to continue despite the deficiencies, but things do not happen, because They begin to think that they can capitalize with the users' money, and that is the big mistake, a mistake made by some of the new casinos, or in this case it could have happened to them.


I like the gesture that Trustdice is making, because no one in their right mind assumes paying or giving a bonus to those who could not withdraw their funds from that casino, it is a gesture that I really admire and that is something that must be taken into consideration, I really wish there were more representations like Trustdice in the forum to help people, I think good gestures will always be well rewarded.

Since there's no abuse has been reported yet, I guess they are doing fine on their verification done with those ex betnomi users and I guess some if them are glad about what trust dice did. But for sure some are still traumatize regarding on what they are newly experience. But still this is good move made by them since for doing condolence bonus to betnomi users they will lead them to play on their casino and might they can acquire there whales and their loyal players.

That's good to know but we'll see in the coming days, it seems they are good at verifying ex betnomi members  but we'd like to read the representative updates if there are scammers who tried to abuse this bonus, if successful we will see more casinos or Trustdice doing it again when another casino turned scam but hopefully, there will be no more established casino turning scam, we don't want members losing money.,
It's hard when you trust a casino and you are already comfortably playing with it only to turn to scam later.

I don't know that what measures they will be using to determine the ex Betnomi members because anyone who has ever commented of Betnomi ANN thread may claim to be the affected victims of the scam. I'm more than sure that there are so many scammers who would try to take advantage of Turstdice by showing fake images of their belongings on Betnomi, and if they somehow get success in doing that then that would not be a good thing for the real victims who have been affected by the Betnomi scam. Yes, it breaks ones heart when they are playing with a casino which later turns out to be rug pull type of scam but we can't do anything to stop the casinos from being scams.

I personally don't like the sound of Condolence Bonus. Never mind the free. That's what a bonus should be in the first place. But, well, this is probably what it is.

Of course, this is a good gesture from the TrustDice team, but this shouldn't be construed as if the team truly commiserates with the victims, or that TrustDice is showing a sense of altruism. This is plainly an attempt to attract the beleaguered gamblers of Betnomi. It's not as if TrustDice is sacrificing or would bear losses because of this offer. They will earn.

Still, props to the team of TrustDice for this and for closely monitoring the developments in the crypto gambling community.

Hi, Lucky

In reality this recent problem affects everyone, I am affected not only by the fact that I have an account there, that is, the point is that those who do not have an account  always like to see how we say by here "the Bulls from the bleachers" but they do not understand that in a certain way it also affects them.

Yes it is true, there are people who have money withheld, and they are the ones who feel the problem the most, but as you mention this affects the entire crypto community, not just the one that lives here in the forum.

In any case, what is relevant about this community is having a Casino like the one in this thread that opens a gap to give light to those who have relevant balances, although it is a hand in the idea of attracting some users, it is a natural movement and not it does it  "dark," so, they launching an open promotion, so it's fine.

But!, we can't be so naive with this kind of help either, I repeat as part of the community, seems to me to be genuine, but! Are you looking to attract new users and/or activate old accounts, in a moment of crisis. Hence, we can give a flip to this "idea or intention of help" or maybe it maint is some like; the well-known win-win, perhaps in a percentage of 51% -  49%.
 
In any case, it is worth telling this casino that it can extend this help in monthly promotions or in events there at G&R, for everyone BTT users.

---

fM   (̿▀̿ ̿Ĺ̯̿̿▀̿ ̿) ̄

Hola famososMuertos bro!!!

It's a shame that things could have happened like this, it's a pity , I don't really know what happened, at one point I saw that this casino was going to be one of the most pioneering with poker, at that time I wanted to enter, but due to some circumstances where I am, there are many power cuts, and that was something that I should not have because of any game I was going to have a few hours of inactivity, that would have made me lose, especially in a tournament where the most are experts in the game.

However, I had hope in the site, because the pvp tournaments that were organized were not just anything, it was something tremendous, with time I Believed that this was going to become one of the best tournaments developed in the forum, and that they could have u great scope, but due to the things that happened, and something very disappointing, I know that many like you, put their hearts into the site to get ahead, in fact when the site came out I recommended them in their thread to do something different, that a poker tournament was a very good option, and I was surprised because one of the darkest of the project were those and they did it.

Now , what Hurts from all this is having accounts there with money and that people could not withdraw, I hope that is not your case, I have Learned that when there are profits you must take at least 50% to enjoy them, and the other 50% can be left to continue in the investment / fun and thus multiply it if possible, otherwise the percentage that is left varies, even though I win something every time I get at least 80%, the people who leave The money in a casino , in an Exchange , that is a double-edged sword, it is not our money if it is not under our power, I think that, the best and safest thing is that our money is safely in our wallets, However, what you say about that they respond by giving some money or something to attract Customers, yes , Indeed , it's just that it's quite Innovative and they like that they do things like that , it's a very Intelligent way to Attract.

As long as you don't put big money in the casino it's all safe, so far I've played in casinos that have a good reputation on this forum, that's why I've never been tempted by any free promotions that make me play there, as far as I know and see betnomi not sponsoring sports and any business out there, so it's a matter of believing or not, of course people still believe because there are still trusted sites in this forum.

Especially for newbies it is important to ask which casino platform is the best and has a good reputation it helps to prevent ourselves from being scammed, the most important thing is don't put big money in those casinos even though they look good they give lots of bonuses and are active doesn't mean they can't cheats, but as far as I know the betting platforms that sponsor their particular sports really don't come off as scammers and are still around today. luckily i never put big money and play big money at betnomi

@TrustDice

There were loads of gamblers using Betnomi casino and this is a wonderful opportunity to grab the huge numbers of gamblers into your own platform all in the name of feeling pity for them, this is interesting

There is no amount of explanations you guys can give, I believe this is what you guys are trying to do, another market strategy is all, but mind you, it's something that can make you guys lose face and rep if you are not careful.

There is no way you guys can be the bearer of the losses without earning from it, but I won't say much, just know what you are doing or.......

So far 12 days since you created this thread or invitation I wonder what the update did Trustdice encounter any issues with taking Betnomi players is their qualifications and criteria good that they can weed out false users, if they become successful on the screening they can do it again, this is good marketing and although it looks negative to other people Betnomi users have the option to go for it or decline the invitation and it will not hurt them.
Hopefully, the representative will update if things go well or if they encounter issues.

Indeed this will be some kind of relief to the victims considering the fact that no deposit will be required in other for them to meet up the bonus requirements, and I also hope there will no much of wagering requirements that might appears to be nearly impossible to win the game using the bonus.

And I hope there have been turn up from the betnomi victims since the creation of this thread.
Hope this bring a positive news to the victims and if luck be on there side they can win some of the lost funds.

Betnomi's exit scam might turn around to be biggest than 1xbit. I am not seeing a lot of topics being created by Betnomi users on the Scam board. Still, I feel this is one of the best opportunities for anyone who has suffered due to this scam. After going through multiple pages of this thread and being a natural member of this forum I feel most have quoted it as a marketing strategy. I have not seen another casino coming up and offering something like TrustDice. It would be very interesting to learn as in how many users from this forum utilized this offer.

This "condolence bonus" is just one big joke. I lost 28K in Betnomi and I had to fill in a document with all kinds of screenshots to prove my losses in there, and that took me about an hour. And all I got is a bonus of just 200 USD.

They make it look like a generous bailout action but it's just some bullshit action to get some more customers.

Sorry for your loss on betnomi. That amount is really such a big one and I wonder how many more huge amount that they exited with.

Well, regards to your complain on the bonus, it is not funny but I think they called it bonus and I don't think they specified any amount to be paid to survivals from betnomi. I'm thinking is just a registration bonus by the way.

Well, its a normal reaction though knowing that you would be getting just $200 bonus + having that wagering requirement is something that those huge wagerers really be that disappointed because they are expecting something more. Its not really that shocking though, it is really just that some sort of bonus that they do mention about having that condolence thing but i do agree into the part that it is really just a gesture
for them to hook up those previous Betnomi players and would be seeing that this casino could really be a good patch up or something a place on which they could transfer on. Yes, its not really that shocking nor really that
something new or cant be possibly be done. On time likes this which you could really be expecting someone who would really be taking out advantage on others disaster just trying out to expand out their market
and would be indirectly giving out some bonuses and make it really that look that they do really care for those gamblers but in deep they are really just trying out to hook those players.

It's actually a nice strategy by the trustdice team...
IMHO, I've not - by any chance - seen cases of complaints about Thier services in any way so I won't say it's a kinda liverage on the mess caused by betnomi - except anyone has anything to prove otherwise...
I'm not surprised to see betnomi crashing out with people's funds.. I mean, they've been unstable over the years ... Now how did that look to Thier users??... This are real circumstances that'll stand in the gap to debarr new casinos in the gambling world.....so sad.

Sandra 🧑‍🦰

So you are taking the unfortunate criminal circumstance of betnomi and using it as a marketing campaign for TrustDice? Maybe that's good business in the gambling board...personally, I think that it's bottom feeding...but, each to their own.



Does the process include extensive KYC requirements? Lol.



That's a little unfair. A fair bonus does not discriminate. You should be posting the conditions in the OP. For example "we'll give up to 10℅ of your loss with betnomi as a bonus". One person should not get less because another person told a better story.

If they say each bonus is based on individual circumstances and I got 200 USD for a 28K Betnomi balance.....then I wonder what people with a $500 Betnomi balance got.....$3?

For sure it would really be just the same $200 in all of those victims. lol Regardless of the balance they do have. Why are you that expecting that much or big amounts?

Lots of questions had been raised, hope that OP would be answering those like;
1. Is the bonus does require KYC?
2. How many x for wager requirement?

Just like been others saying that this is an indirect way of making some marketing stunts on trying to hook up those players.
Feel sorry for those people or players who had been affected on what happened on Betnomi. Something like this is really that something unpredictable
or cant really be known on when it would really happen. This is why always deposit on the amount which you afford to lose as always.

If they say each bonus is based on individual circumstances, then how can you say each bonus is the exact same amount?

It is still better than nothing! I am sorry about your loss the amount you have quoted is a huge amount and no one can replace your loss. What Trust Dice offered to you is noting compared to the loss but still they were willing to give $200 depending on the circumstances. It is now your choice whether you want to take it or not. It is just an option provided to you and it is not mandatory for you to accept this bonus if you are feeling it is unjustified.

Well, I'm annoyed cause I had to spend an hour filling in their form with all proofs and screenshots of my Betnomi account. At that point it was not clear what the amount would be and I thought it would be really more substantial.

        -    In the first place mate, were very sorry if you were one of the victim happened on the exit scam of betnomi. Well, in fact, OP is giving a a good options to those victims by betnomi. i also understand why you acted that way due to huge amount you have in your account at betnomi.

At least with offered by the OP, you still have a chance to recover your money that has been gone in your former account at betnomi, it may not the whole amount you expect but at least they can able to give you in accordance whta they can give to help and to relieve you.

1. No. We do not require KYC on Free Condolence Bonuses. Also no deposit needed.
2. It depends on the circumstance of each case. However it is lower than most other bonuses like our Deposit Bonus. And the bonus amount can be used on any casino games & sports.


Hope this helps.
TrustDice Team

Hello GekkeBelg,

We sincerely appreciate you taking the time to share your thoughts regarding the condolence bonus we provided to Betnomi exit scam victims. We deeply empathize with the distress and frustration you must have experienced due to the unfortunate situation with Betnomi.

Firstly, we want to extend our heartfelt sympathy for the significant loss you've faced, both in terms of your financial loss and the time it took to chase after the scammers.

Regarding the bonus amount you received, we understand your sentiment. Our intention behind offering the bonus was to provide a measure of relief and support to those affected within our capacity. We carefully considered various factors in determining the bonus amounts, including the extent of the losses and the available resources. Unfortunately, by no means are we capable of matching the amount stuck in Betnomi.

We sincerely apologize that our efforts fell short of meeting your expectations. We have been monitoring the free condolence bonus and will consider the possibility of offering high amount to victims, especially those who have a significant amount being stolen there.

We assure you that our objective was never to make light of the situation or use it as a means to attract more customers. Our primary focus has always been on assisting those who were adversely affected by the Betnomi exit scam. With that being said, as a business, we are not in a financial position to give out a millions in no-string-attached free bonus.

We would like to invite you to continue this conversation with us so that we can better understand your perspective.

Thank you once again for voicing your opinions.

Warm regards,
TrustDice Team

Great way to manage the discussion. You are offering a small relief that may feel not enough for some users who lost high deposited amounts, but you weren't obliged to do it, and it is still something. In addition, no KYC and lower wager requirements than the typical ones for promotional, commercial bonuses, suggests that those condolence prizes are more of an aid than a mere advertisement.

I wasn't one of the victims, but I appreciate the initiative and I wish you all (casino and users) the best. GekkeBelg, I feel specially sorry for your situation. I hope you recover from the losses soon. Next time avoid making such big deposits in any kind of custodial services.

would it not have been better if from the beginning you had mentioned that the bonus was 200$ and you could have given 200$ bonus to all victims and in my opinion it does not make any sense to give bonus only to victims instead of giving bonus to everyone who wants to sign up, because first it is difficult to say who was a customer in this casino that turned into a scam, secondly because people had different amounts trapped in the casino, there are people with very high amounts and when they look at your offer and after having to create an account to let them know that the bonus amount is low and obviously there will be requirements for them to claim the bonus so these people will be very frustrated and rightly so. imagine the case of @GekkeBelg, the guy lost a lot of money and even went to create an account at your casino to get a $200 bonus and probably for him to claim the bonus he will have to meet certain requirements

which in these requirements I suppose includes making a deposit, that is the guy not only lost money at Betnomi but now he will also lose at your casino, honestly I don't know how that would be a good offer in my opinion. to me it would make more sense if your casino was offering something like a wager reduction to reach a certain vip level, or a percentage increase in the monthly or weekly bonus value of the vip account for all Betnomi victims who create an account in your casino and able to play and reach vip account. these are bonuses that could somehow satisfy the victims of Betnomi. I just gave a suggestion, I don't use your casino and I don't know if you have or don't have vip accounts and if you do, what are the benefits of such vip accounts, I just gave an opinion making assumptions

In the first place it is generally advised that one should only trade with what they can afford to lose as the case may be and another is that you do not save or keep huge amount of funds with third parties as it is not advisable meaning that it is not under your custody and anything not under your custody is not your own as you do not have full control and authority over it.

Although it is sad to have lost such huge amount of funds but it was not worth it keeping such an amount of money with a casino you are not sure of. I think this serves as a lesson to other gamblers out there who still have such an amount of funds with third parties and casinos. It would be wise they  withdraw their funds from them to their own self custodial wallet.

"Not your keys, not your coin"

Hi GekkeBelg,

Just to give you a quick update that our VIP manager will get in touch with you for your inquiries.

Best regards,
TrustDice Team

Maybe you should have provided a classification of how much bonus the victims can get so they do not expect too much. Just like GekkeBelg who lost so much money but was compensated with $200. Anyways, I am not saying that you are at fault here, scam victims should still appreciate the compensation at any amount you give them. You are not responsible for what happened but still insist to provide assistance.

I mean seriously, we have such kind of people too?
I am going to be straight here, what is wrong with you man? What you would have done if there was no such condolences bonus? Nothing, just cry about it with your friends, may be have some angry posts here and there and you would have not been so mean about it as you are right now.

It wasn’t fault of any other casino but Betnomi and you should be putting your anger on them and not on the one who is literally offering you a kick start with something.

We have people who would cry when they lose everything and when they make thousands of dollars they would start singing good songs about that casino. So anyways it’s like they decide themselves “I am gonna be mean today” OR oh no wait I just won, now I am gonna be good today. Freaking Funny.

Hi All,

Thank you for the support of Bitcointalk community on this initiative of ours.

Over the past months we have received dozens of applications and we have offered free bonuses to 90% of them. Many of them have stayed with TrustDice as long-term customers :)
We are glad that this initiative has received positive feedback and results. Therefore, we will consider similar Free Condolence Bonus initiatives in the future when crypto casino exit scams occur.

Since the buzz around this exit scam has cooled off and much fewer applications are coming in, we must consider the administration costs stemming from this initiative's special workflow. Due to this realistic concern, we have decided to terminate this project for the time being.


Thank you for your support!

TrustDice Team

I'm guessing it's just a marketing strategy, although it's not easy to reward people who've been victims of an exit scam from another project but winning them over by making provisions for them, no matter how small it is, is a good marketing strategy and the victims shouldn't expect much as its not their legal right except they suspect that they are the team behind the exit scam.

Kudos to Trustdice for making a humble contribution to the healing process of the scam victims!

Its not rare to see someone fall victim to an exit scam, especially in the realm of cryptocurrency. But one does rarely see anyone trying to help the victims out with their own money. I hope you guys gain some new gamblers from this bonus event. As one poster above me already mentioned, it is indeed a win/win situation both for your casino as well as the scam victims.

Hopefully this bonus event will serve as a reminder to other casinos, that gamblers are only human as well.

Healing process? I dont think so but rather i do see this to be some sort of catching up the users via showing that they are really that being concern to those people who are been that affected.
They are really that trying out to hook those users who might really be that transferring to trust dice on the time that they would be getting those bonuses but of course this isnt something
that precise or true which we dont know if the intent behind this kind of action is really just that showing that sympathy but of course they cant really just give out something
without having in return on which it would really be that so understandable and something that could be see on whats their intent into this which its pretty obvious.
If they are really just giving off those bonuses for those victims really or having no plans or intents then its good.