Bitcoin Forum

Alternate cryptocurrencies => Service Announcements (Altcoins) => Topic started by: allcrypt on March 29, 2014, 05:19:05 PM



Title: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 29, 2014, 05:19:05 PM
We had a few requests for a bitcointalk official thread, so this is here to start it. I'll update this OP lateron today once I had some time (we're implementing some new security features this weekend, and that sort of comes first), but we'll be sure to post all updates here, and TRY to read this as much as we can to deal with issues that arise.

As always, the BEST way to contact us about an issue is to use the support system at http://support.allcrypt.com

The blog, where all news is posted: http://www.allcrypt.com/blog

Our t-shirt slogan contest (Win .1 BTC if your entry is chosen - ending tomorrow, Sunday, March 30): https://www.allcrypt.com/blog/2014/03/allcrypt-t-shirt-slogan-contest-win-btc/



Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on March 29, 2014, 05:20:56 PM
I have an account and appreciate your service. But one question: Why is the fee to withdraw Bitcoin set at 0.01 BTC? That's $5 at the moment, which is way too high.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: Macno on March 29, 2014, 05:23:06 PM
Great! Thanks!


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 29, 2014, 05:27:55 PM
I have an account and appreciate your service. But one question: Why is the fee to withdraw Bitcoin set at 0.01 BTC? That's $5 at the moment, which is way too high.

It's not - it's .001 - 50 cents. Tho I admit you did make me mumble "dammit!" and log in and check and see if I typoed it ;)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on March 30, 2014, 12:40:43 AM
My fault, I'm sorry. I just remember trying to withdraw a small amount and realized it was going to eat a big chunk of it. I thought the general transaction fee on BTC was quite a bit lower.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: Raxe.io on March 30, 2014, 12:47:47 AM
If you need a security audit on your site please contact us.

https://twitter.com/RaxeSoftware
contact@raxe.io
Skype: raxe.io (Raxe.io Support)

Raxe.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: beetterer1 on March 30, 2014, 02:29:53 AM
Why are you using an exchange as a wallet? We're not a coin storage system. Using an exchange as a coin storage system or a wallet is a horrifically bad idea. We will NEVER make a change that ENCOURAGES people to store their coins with us long term and use us as a wallet. Use a wallet service if you want a wallet. You use an exchange if you want to trade coins. Paying services from your exchange wallet is... it blows my mind.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 30, 2014, 04:22:37 PM
Added a pile of coins in the last 48 hours:
CryptoEagle (CREA)
H2OCoin (H2O)
CryptoMeth (METH)
SocialCoin (SOC)
MemoryCoin (MEM)
CACHeCoin (CACH)
OlympicCoin (OLY)


We also updated the trade engine speeding it up by about 20x, as well as lowering the delays between trades by about 5x.

Coming this week/hopefully within a few days, user configurable hot/cold wallets. You state how much you want to have hot-and-ready (pizza pizza! Please tell me someone else gets that...) for immediate withdrawal, the rest is in cold storage.

If all your coins are in cold storage, unless the private keys are physically stolen (physically, like a burglar breaks into where we have them stored, and takes them), it will be nearly impossible to steal your coins. We are testing the system now and hope to have it online within a few days.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 30, 2014, 10:39:34 PM
New blog post about new ways we're adding coins:

https://www.allcrypt.com/blog/2014/03/voting-has-died-trying-something-new/


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: cryptowho on March 30, 2014, 10:47:27 PM
add karmacoin ;)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 30, 2014, 10:51:47 PM
Its been on for weeks.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: eddy937 on March 31, 2014, 12:28:05 AM
Added a pile of coins in the last 48 hours:
CryptoEagle (CREA)
H2OCoin (H2O)
CryptoMeth (METH)
SocialCoin (SOC)
MemoryCoin (MEM)
CACHeCoin (CACH)
OlympicCoin (OLY)


We also updated the trade engine speeding it up by about 20x, as well as lowering the delays between trades by about 5x.

Coming this week/hopefully within a few days, user configurable hot/cold wallets. You state how much you want to have hot-and-ready (pizza pizza! Please tell me someone else gets that...) for immediate withdrawal, the rest is in cold storage.

If all your coins are in cold storage, unless the private keys are physically stolen (physically, like a burglar breaks into where we have them stored, and takes them), it will be nearly impossible to steal your coins. We are testing the system now and hope to have it online within a few days.


That's probably a world first. None of the other exchanges I can think of offer a similar service. How long will it take for a request to transfer funds from cold storage to a hot wallet take?

I assume we cannot trade with funds in cold storage.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: kache on March 31, 2014, 12:53:08 AM
I have an account and appreciate your service. But one question: Why is the fee to withdraw Bitcoin set at 0.01 BTC? That's $5 at the moment, which is way too high.

It's not - it's .001 - 50 cents. Tho I admit you did make me mumble "dammit!" and log in and check and see if I typoed it ;)
That's still a huge lot...


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 31, 2014, 12:53:24 AM
Added a pile of coins in the last 48 hours:
CryptoEagle (CREA)
H2OCoin (H2O)
CryptoMeth (METH)
SocialCoin (SOC)
MemoryCoin (MEM)
CACHeCoin (CACH)
OlympicCoin (OLY)


We also updated the trade engine speeding it up by about 20x, as well as lowering the delays between trades by about 5x.

Coming this week/hopefully within a few days, user configurable hot/cold wallets. You state how much you want to have hot-and-ready (pizza pizza! Please tell me someone else gets that...) for immediate withdrawal, the rest is in cold storage.

If all your coins are in cold storage, unless the private keys are physically stolen (physically, like a burglar breaks into where we have them stored, and takes them), it will be nearly impossible to steal your coins. We are testing the system now and hope to have it online within a few days.


That's probably a world first. None of the other exchanges I can think of offer a similar service. How long will it take for a request to transfer funds from cold storage to a hot wallet take?

I assume we cannot trade with funds in cold storage.

Here's how it will basically work:
Certain coins will be 'cold storage enabled' - to launch with just BTC, and if we have time, a few others. As we learned in the hack, we were storing a huge value of BTCS, more than triple the value of the BTC we held.

On your account page you list how much of your coins you want to keep in a hot wallet. We were considering making it a percentage, but then it's always changing... if you state keep 2 BTC in a hot wallet and the rest in cold storage, you'll always have 2 BTC ready to withdraw.

Once you save the settings, a short time later accounts will be swept and anything above that threshold will move into a cold storage wallet. ALL of your funds, hot and cold, will be available to trade. Funds trade from cold storage first - otherwise managing that 2 BTC you have in a hot wallet will be a nightmare. It will constantly be either moving more to cold storage, or refilling from cold storage. If you tell the site you want to have 2 BTC in a hot wallet ready to move at any time, it abides by that.

If you deposit funds, and your hot wallet is already full, they immediately move to cold storage.

When you make a withdrawal, you are limited to your hot wallet funds.  Once they are depleted, you cannot withdraw more.

Every 24 hours or so, the system does an audit check and refills any hot wallets with funds from cold storage. This is NOT automated. The calculations are, the refill is checked and Ok'd by a human being. The reason we do this is if we did not, everyone's hot wallets would quickly deplete. If you don't want an auto-refill, just set your hot wallet limit to 0 coins. No reason to have a hot wallet if you're not going to use it. Think of it, in other terms, as a daily withdrawal limit, with the added security that the coins are not digitally in that wallet to withdraw, even if your account was compromised.

To withdraw more than your hot wallet has, there will be a request button you can use. You MUST enable 2FA to be able to use this button. Almost all of our security is optional. We enforce 2FA for cold storage withdrawals. Once you make the request, a human being gets the request and will manually approve the fund transfer. The time for this can be as soon as 15 minutes if someone's watching, or as long as 12 hours if you submit the request before we all go to bed for the night. By utilizing the cold storage feature, you acknowledge that withdrawing those funds will be slow.

The cold storage system is on a different network, in a different physical location. There is never a connection made between the AllCrypt.com system database or process daemons to or from the cold storage system. If the AllCrypt.com network is hacked and compromised, the cold storage is safe as it is completely isolated and inaccessible.

Well, that was longer than I intended. We welcome any thoughts, comments, feedback or suggestions.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 31, 2014, 01:00:34 AM
I have an account and appreciate your service. But one question: Why is the fee to withdraw Bitcoin set at 0.01 BTC? That's $5 at the moment, which is way too high.

It's not - it's .001 - 50 cents. Tho I admit you did make me mumble "dammit!" and log in and check and see if I typoed it ;)
That's still a huge lot...

A good deal of the withdrawals we process have a .0005 network fee by default, and we add a .00015 TX fee on top to ensure the funds move. We had a ton of .0001 withdrawals sit for an hour or more with 0 confirmations because the miners wouldnt pick up the minimum fee transactions.

We've also had some withdrawals be complicated enough that the fee was even higher.

So assuming the withdrawals with the .0005 fee, and we add the .00015 for a total of .00065, we're keeping .00035 of that to cover costs. Right now thats 16 cents.

If a 16 cent fee to cover our costs is too rich for your blood... I really have no defense to that. I'll just have to apologize and hope you believe us when we say no one is retiring to a tropical island on a 16 cents per withdrawal 'profit'.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: eddy937 on March 31, 2014, 01:10:15 AM
Added a pile of coins in the last 48 hours:
CryptoEagle (CREA)
H2OCoin (H2O)
CryptoMeth (METH)
SocialCoin (SOC)
MemoryCoin (MEM)
CACHeCoin (CACH)
OlympicCoin (OLY)


We also updated the trade engine speeding it up by about 20x, as well as lowering the delays between trades by about 5x.

Coming this week/hopefully within a few days, user configurable hot/cold wallets. You state how much you want to have hot-and-ready (pizza pizza! Please tell me someone else gets that...) for immediate withdrawal, the rest is in cold storage.

If all your coins are in cold storage, unless the private keys are physically stolen (physically, like a burglar breaks into where we have them stored, and takes them), it will be nearly impossible to steal your coins. We are testing the system now and hope to have it online within a few days.


That's probably a world first. None of the other exchanges I can think of offer a similar service. How long will it take for a request to transfer funds from cold storage to a hot wallet take?

I assume we cannot trade with funds in cold storage.

Here's how it will basically work:
Certain coins will be 'cold storage enabled' - to launch with just BTC, and if we have time, a few others. As we learned in the hack, we were storing a huge value of BTCS, more than triple the value of the BTC we held.

On your account page you list how much of your coins you want to keep in a hot wallet. We were considering making it a percentage, but then it's always changing... if you state keep 2 BTC in a hot wallet and the rest in cold storage, you'll always have 2 BTC ready to withdraw.

Once you save the settings, a short time later accounts will be swept and anything above that threshold will move into a cold storage wallet. ALL of your funds, hot and cold, will be available to trade. Funds trade from cold storage first - otherwise managing that 2 BTC you have in a hot wallet will be a nightmare. It will constantly be either moving more to cold storage, or refilling from cold storage. If you tell the site you want to have 2 BTC in a hot wallet ready to move at any time, it abides by that.

If you deposit funds, and your hot wallet is already full, they immediately move to cold storage.

When you make a withdrawal, you are limited to your hot wallet funds.  Once they are depleted, you cannot withdraw more.

Every 24 hours or so, the system does an audit check and refills any hot wallets with funds from cold storage. This is NOT automated. The calculations are, the refill is checked and Ok'd by a human being. The reason we do this is if we did not, everyone's hot wallets would quickly deplete. If you don't want an auto-refill, just set your hot wallet limit to 0 coins. No reason to have a hot wallet if you're not going to use it. Think of it, in other terms, as a daily withdrawal limit, with the added security that the coins are not digitally in that wallet to withdraw, even if your account was compromised.

To withdraw more than your hot wallet has, there will be a request button you can use. You MUST enable 2FA to be able to use this button. Almost all of our security is optional. We enforce 2FA for cold storage withdrawals. Once you make the request, a human being gets the request and will manually approve the fund transfer. The time for this can be as soon as 15 minutes if someone's watching, or as long as 12 hours if you submit the request before we all go to bed for the night. By utilizing the cold storage feature, you acknowledge that withdrawing those funds will be slow.

The cold storage system is on a different network, in a different physical location. There is never a connection made between the AllCrypt.com system database or process daemons to or from the cold storage system. If the AllCrypt.com network is hacked and compromised, the cold storage is safe as it is completely isolated and inaccessible.

Well, that was longer than I intended. We welcome any thoughts, comments, feedback or suggestions.


Thanks for replying so quickly. I am surprised nobody else thought of this idea already, but the simplest ideas are usually the hardest ones to come up with. This should make your exchange one of the most secure ones, with the added bonus for users that they control cold storage.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 31, 2014, 01:44:13 AM
Thanks for replying so quickly. I am surprised nobody else thought of this idea already, but the simplest ideas are usually the hardest ones to come up with. This should make your exchange one of the most secure ones, with the added bonus for users that they control cold storage.

No one thought of the coin voting yet either - and once we brought it to market, EVERYONE has copied it. Imitation is the sincerest form of flattery after all. I'm sure this will be copied as well. We're trying to innovate and fix the "brokenness" of current exchanges. We're currently excelling in many areas that other exchanges fail. Our deposits are lightning fast. We're adding coins at a pace no other exchange matches. We have more security settings than any other exchange - and to not annoy people less concerned with security - all are optional and can be configured by the user. We were the first to have voting, and now that that is dying (voting competition has watered down the usefulness) we're the first to be listing some new coins on the day they launch.

We're proud to be the first to not only have user configurable cold storage, but to actually show our numbers. Sure, you assume other exchanges have your coins in some secure storage, right? Its only smart and common sense - but how many actually tell you they do (or do at ALL? CoinEx recently "lost all their coins as the wallet server was hacked"), and how much, or what percentage are safe, offline? None. Once we perform security audits on the new system, we're considering posting a guarantee that any coins we hold that you send to cold storage cannot be lost. No other exchange will make that assertion.

We want users to be in control of their coins - not us.

The only area we are currently failing in - and failing bigtime - is volume. We're not the 'big boys'. Not yet. We've been open 30 days so far. But no one booms right out of the gate. We're hoping these features we add, the security, the transparency and integrity we show, early adopting and having faith in brand new coins brings us the trust and attention of the users who are sick and tired of dealing with the hassle of the exchange they are on now.

Earlier today I personally had a pile of a coin on AllCrypt.com that had no market at all... no one buying. So I transferred it out to a larger exchange so I could unload this coin I was no longer interested in. AllCrypt showed 26 confirmations on the withdrawal. The other exchange didn't even show a hint that they had received notice that I was making a depost. That is unacceptable. And we aim to be the alternative to all that is unacceptable in other exchanges.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 31, 2014, 01:47:16 AM
On that note - if you're currently unhappy with an aspect of another exchange: Tell us. Don't name names. No need. Tell us what you don't like about it. We'll do our best to fix it, or add it, or change it, so that you want to trade on AllCrypt.com and say "Well thank god they don't do XXXX like YYYY does!"


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: kache on March 31, 2014, 01:48:38 AM
I have an account and appreciate your service. But one question: Why is the fee to withdraw Bitcoin set at 0.01 BTC? That's $5 at the moment, which is way too high.

It's not - it's .001 - 50 cents. Tho I admit you did make me mumble "dammit!" and log in and check and see if I typoed it ;)
That's still a huge lot...

A good deal of the withdrawals we process have a .0005 network fee by default, and we add a .00015 TX fee on top to ensure the funds move. We had a ton of .0001 withdrawals sit for an hour or more with 0 confirmations because the miners wouldnt pick up the minimum fee transactions.

We've also had some withdrawals be complicated enough that the fee was even higher.

So assuming the withdrawals with the .0005 fee, and we add the .00015 for a total of .00065, we're keeping .00035 of that to cover costs. Right now thats 16 cents.

If a 16 cent fee to cover our costs is too rich for your blood... I really have no defense to that. I'll just have to apologize and hope you believe us when we say no one is retiring to a tropical island on a 16 cents per withdrawal 'profit'.
Then how does Bittrex have zero issues with confirmations (most it took for first confirmation was half an hour) with only 0.0001 fee?
Regardless of cents or whatnot, I do 0.002-0.003BTC withdrawals for renting on betarigs.com, so a 0.001 fee would be a BIG chunk of that.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 31, 2014, 02:01:26 AM
Then how does Bittrex have zero issues with confirmations (most it took for first confirmation was half an hour) with only 0.0001 fee?
Regardless of cents or whatnot, I do 0.002-0.003BTC withdrawals for renting on betarigs.com, so a 0.001 fee would be a BIG chunk of that.

Why are you using an exchange as a wallet? We're not a coin storage system. Using an exchange as a coin storage system or a wallet is a horrifically bad idea. We will NEVER make a change that ENCOURAGES people to store their coins with us long term and use us as a wallet. Use a wallet service if you want a wallet. You use an exchange if you want to trade coins. Paying services from your exchange wallet is... it blows my mind.

And I cannot comment on how or what Bittrex does. Thirty minutes for first confirmation is, in my opinion, 22 minutes too long, given BTC's tendency to run on 8 minute blocktimes before a difficulty change. If you're trading in a fast market and trying to take advantage of arbitrage between different exchanges, 30 minutes may as well be four hours. We are built for speed and efficiency in trading coins.

Not being used as a wallet to make payments.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: 666#666 on March 31, 2014, 02:12:20 AM
add WATER please,  a reall charity coin : 0.1% of transition  to water charity. and there was a charity project first, then launched this coin today.
detail:https://bitcointalk.org/index.php?topic=526513.0 (https://bitcointalk.org/index.php?topic=526513.0)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 31, 2014, 03:09:33 AM
add WATER please,  a reall charity coin : 0.1% of transition  to water charity. and there was a charity project first, then launched this coin today.
detail:https://bitcointalk.org/index.php?topic=526513.0 (https://bitcointalk.org/index.php?topic=526513.0)

We need a github source. Provide a public open source source code we can compile and we'll absolutely support the coin.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: zhuaihdd on March 31, 2014, 06:29:53 AM
Then how does Bittrex have zero issues with confirmations (most it took for first confirmation was half an hour) with only 0.0001 fee?
Regardless of cents or whatnot, I do 0.002-0.003BTC withdrawals for renting on betarigs.com, so a 0.001 fee would be a BIG chunk of that.

Why are you using an exchange as a wallet? We're not a coin storage system. Using an exchange as a coin storage system or a wallet is a horrifically bad idea. We will NEVER make a change that ENCOURAGES people to store their coins with us long term and use us as a wallet. Use a wallet service if you want a wallet. You use an exchange if you want to trade coins. Paying services from your exchange wallet is... it blows my mind.

And I cannot comment on how or what Bittrex does. Thirty minutes for first confirmation is, in my opinion, 22 minutes too long, given BTC's tendency to run on 8 minute blocktimes before a difficulty change. If you're trading in a fast market and trying to take advantage of arbitrage between different exchanges, 30 minutes may as well be four hours. We are built for speed and efficiency in trading coins.

Not being used as a wallet to make payments.

So that is what it is., I can see it now, thanks for the information.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on March 31, 2014, 06:59:40 PM
OK, I have a Feature Request (and no other exchange I've seen has this, so far as I've seen):

I'd love to be able to see at a glance whether my buy and sell bids are at the top of their respective charts, or if others have placed bids ahead of them. Right now, on every exchange I use, you need to drill down into the specific trading page for each coin to get this info. I'd love for it to be available in some form on the Open Orders section of the History tab.

There are a couple ways this could be implemented:
1. List how high on the buy/sell list you are by position, without any information on the quantity of coins being bought/sold. For example, if the DOGE/BTC market listed:

PRICE            QUANTITY
.00000111       90000
.00000109       5453.42
.00000108       19300   <--Me

Then on the Open Orders it would list this order as being in Position #3.

2. Alternately, it could list the quantity of coins ahead of my position in the buy/sell queue. In the example above, the Open Orders chart would report my position as 95,453.42, meaning there are that many coins that would need to sell ahead of mine starting to sell.

Ideally you could shoehorn both in - that way we could tell easily if we've dropped from #1 to #7 in the queue due to sizable orders or those silly "selling 1.3218283 altcoins" orders.

My 2 satoshis,
ebliever


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on March 31, 2014, 07:42:18 PM
OK, I have a Feature Request (and no other exchange I've seen has this, so far as I've seen):

I'd love to be able to see at a glance whether my buy and sell bids are at the top of their respective charts, or if others have placed bids ahead of them. Right now, on every exchange I use, you need to drill down into the specific trading page for each coin to get this info. I'd love for it to be available in some form on the Open Orders section of the History tab.

There are a couple ways this could be implemented:
1. List how high on the buy/sell list you are by position, without any information on the quantity of coins being bought/sold. For example, if the DOGE/BTC market listed:

PRICE            QUANTITY
.00000111       90000
.00000109       5453.42
.00000108       19300   <--Me

Then on the Open Orders it would list this order as being in Position #3.

2. Alternately, it could list the quantity of coins ahead of my position in the buy/sell queue. In the example above, the Open Orders chart would report my position as 95,453.42, meaning there are that many coins that would need to sell ahead of mine starting to sell.

Ideally you could shoehorn both in - that way we could tell easily if we've dropped from #1 to #7 in the queue due to sizable orders or those silly "selling 1.3218283 altcoins" orders.

My 2 satoshis,
ebliever

Fantastic idea. I'll see if I can work that today.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: Nxtblg on March 31, 2014, 08:19:21 PM
Could you please add CommunityCoin - symbol COMM - to AllCrypt?

Specs here:
https://bitcointalk.org/index.php?topic=529481.0

No need to go through the entire 65 pages of the announcement thread  ;D


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: niki25 on March 31, 2014, 08:24:23 PM
Could you please add CommunityCoin - symbol COMM - to AllCrypt?

Specs here:
https://bitcointalk.org/index.php?topic=529481.0

No need to go through the entire 65 pages of the announcement thread  ;D
+1
The communitycoin has a nice fairly distributed model.
It has a huge potential.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on April 01, 2014, 03:11:47 PM
Proud to announce we are an official sponsor of the 2014 CryptoCurrency Convention in NYC on April 9th! If you're going, stop by and say hi!

www.CryptoCurrencyConvention.com



Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on April 02, 2014, 04:04:02 PM
I have another Feature Request :)

On a couple other sites they have a button or drop-down option to list only coins you have a balance in. Could you do the same for your Balances tab? It really is nice to just see the few coins you have a balance in rather than having to wade through a hundred others.

And if you want to get a leg up on the competition - add a 2nd option that lists the coins you have a balance in, PLUS the coins you have Buy orders on. That will make it easier to find and drill down to check on each market I've an interest in.

I do like your layout. Some of the other sites, even the major ones, have miserable layouts that are a pain to navigate in, to the point it's hard to keep track of what coins you even have in their exchange.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on April 02, 2014, 04:55:25 PM
I have another Feature Request :)

On a couple other sites they have a button or drop-down option to list only coins you have a balance in. Could you do the same for your Balances tab? It really is nice to just see the few coins you have a balance in rather than having to wade through a hundred others.

And if you want to get a leg up on the competition - add a 2nd option that lists the coins you have a balance in, PLUS the coins you have Buy orders on. That will make it easier to find and drill down to check on each market I've an interest in.

I do like your layout. Some of the other sites, even the major ones, have miserable layouts that are a pain to navigate in, to the point it's hard to keep track of what coins you even have in their exchange.

Right now we DO have the option to selectively hide pairings or certain coins - and they are hidden globally, but it's not a dynamic balance based system. Which is a great idea. (Check out the Market Preferences tab, on the drop down under Markets. Also, if you click the 'favorite market' checkbox on a market page, or in the preferences tab, it's added to the dropdown.)

I had the thought to have an option to hide low volume/zero traffic coins, but I dont want to hide a coin you MIGHT want to see - out of sight out of mind. "No, AllCrypt doesnt have CORG - not on the list" - when it actually is, you just hid it.

But yeah, hiding all the coins you have a zero balance in makes perfect sense. Adding in coins you have buy orders in too is pretty cool.

We've had some hardware hiccups the last few days, and getting ready for the Crypto Convention has kept us busy. But those are both stellar ideas and I'll get them in ASAP.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on April 02, 2014, 07:49:49 PM

Right now we DO have the option to selectively hide pairings or certain coins - and they are hidden globally, but it's not a dynamic balance based system. Which is a great idea. (Check out the Market Preferences tab, on the drop down under Markets. Also, if you click the 'favorite market' checkbox on a market page, or in the preferences tab, it's added to the dropdown.)

I had the thought to have an option to hide low volume/zero traffic coins, but I dont want to hide a coin you MIGHT want to see - out of sight out of mind. "No, AllCrypt doesnt have CORG - not on the list" - when it actually is, you just hid it.

But yeah, hiding all the coins you have a zero balance in makes perfect sense. Adding in coins you have buy orders in too is pretty cool.

We've had some hardware hiccups the last few days, and getting ready for the Crypto Convention has kept us busy. But those are both stellar ideas and I'll get them in ASAP.

Hey, I do really like that ability to select exchanges that appear in the Markets drop-down. That will be handy and I've already configured it. Now we just need to get you more volume so I can get more trades running!


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on April 04, 2014, 05:22:15 PM
Hoping to add those features today or this weekend. Been crazy busy prepping for the convention next week.

In other news, give this a read. Please. We need user opinion.

https://www.allcrypt.com/blog/2014/04/should-allcrypt-com-remove-ltc-as-a-trading-pair-is-it-the-day-of-the-doge/


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on April 12, 2014, 06:06:36 AM
User configurable cold storage wallets are now online.

Another first from AllCrypt.com!

https://www.allcrypt.com/blog/2014/04/user-configurable-cold-storage-wallets-now-live/


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: brooklynite on April 12, 2014, 06:23:29 AM
Thanks for adding RUP, I think it will be large market cap coin in the near future.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on April 12, 2014, 07:07:55 PM
Next big project?

Margin trading and short sales. It's about damn time that's come to the altcoin world.

It's a big project and will take time, but now that cold wallets are done, it's time for the next big thing.

AllCrypt.com - always innovating.

Wanna take bets on how long it takes Cryptsy/MintPal/Etc to add user configurable cold storage wallets? ;)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on April 12, 2014, 07:21:36 PM
Short sales and margin trading sound too good to be true. :) I am using 6 exchanges, but find myself on Allcrypt more than any of the others. I hope all your hard work pays off for you.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: Fermin on April 12, 2014, 07:31:06 PM
Next big project?

Margin trading and short sales. It's about damn time that's come to the altcoin world.

It's a big project and will take time, but now that cold wallets are done, it's time for the next big thing.

AllCrypt.com - always innovating.

Wanna take bets on how long it takes Cryptsy/MintPal/Etc to add user configurable cold storage wallets? ;)


Good to heard that! and good luck!  ;)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: reecelander on April 12, 2014, 09:44:56 PM
Exchange looks very promising, not sure about the design though, it could do with some improvements.  :)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on April 12, 2014, 10:45:45 PM
For every "your design sucks" comment we get - we get a "love the design!" Comment. Hard to gauge that.

What don't you like?


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: reecelander on April 13, 2014, 03:33:54 PM
For every "your design sucks" comment we get - we get a "love the design!" Comment. Hard to gauge that.

What don't you like?

I didn't say it sucks ;) but I guess I'm more of a lover of flat design / straight edges. Also can you fix the hovering on the navigation bar not being rounded? :)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on April 13, 2014, 06:03:57 PM
For every "your design sucks" comment we get - we get a "love the design!" Comment. Hard to gauge that.

What don't you like?

I didn't say it sucks ;) but I guess I'm more of a lover of flat design / straight edges. Also can you fix the hovering on the navigation bar not being rounded? :)

NOT being rounded - like you hover the nav bar and it's squared off?

Odd. What browser are you using?


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: reecelander on April 13, 2014, 07:48:49 PM
For every "your design sucks" comment we get - we get a "love the design!" Comment. Hard to gauge that.

What don't you like?

I didn't say it sucks ;) but I guess I'm more of a lover of flat design / straight edges. Also can you fix the hovering on the navigation bar not being rounded? :)

NOT being rounded - like you hover the nav bar and it's squared off?

Odd. What browser are you using?

Firefox

http://i.imgur.com/OcIVdrs.png


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on April 14, 2014, 02:52:19 PM
Thanks for the screenshot. I wasn't aware. I'll have our design guy look at it but it's not a high priority. I personally suck at CSS so we outsource that.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on April 17, 2014, 06:16:24 PM
Bunch of new updates:

* Piles of new coins added. Check twitter feed for a list.

* Added new customization options. Read about it here: https://www.allcrypt.com/blog/2014/04/announcing-two-new-features-to-clean-up-the-look-of-the-site/

* Fixed some of the CSS. Our site shouldnt suck so hard on mobile devices anymore. Yes, on my iphone, it sucked. Hard.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on May 14, 2014, 03:13:19 AM
Wow. We suck at updating threads. Been more active on twitter lately.

Anyway, just a bump - added a ton of new coins, and a massive new feature set coming to the site VERY soon... stay tuned!


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: FatMiller on May 14, 2014, 10:10:21 AM
Hello guys!

You have invested so much time and efforts - and still only №26 with very marginal tunover :0( http://emill.org/exchanges/allcrypt.com
Is market so difficult nowadays?


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on May 14, 2014, 12:59:48 PM
Bump for Allcrypt - it certainly deserves better, it's easier to navigate and use than the larger exchanges I use. Not to mention the nice deals I scoop up there.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on May 14, 2014, 03:13:16 PM
Hello guys!

You have invested so much time and efforts - and still only №26 with very marginal tunover :0( http://emill.org/exchanges/allcrypt.com
Is market so difficult nowadays?

Competition. We have the chicken and the egg problem. No one wants to trade with us because we have no volume. We have no volume because no one trades with us.

So we are constantly doing new things to change the landscape. We have a big thing coming in a week or so (if I can ever stop putting out fires long enough to finish the code) that we are hoping makes the site blow up. We also have two other things on the back burners that are starting to simmer that might bring some much needed attention and traffic to the site.

We've only been open just over 2 months now. It takes time to dislodge the bigger guys. No one will ever beat WalMart - but the smaller stores that have better options and service will cater to those who demand more.

Give it time. We're getting there.

And like we've said 100x before - PLEASE - give us your suggestions. AllCrypt was born from the dislike of what the other exchanges offered. There have got to be things you dislike about the exchanges you trade on now. What are they? We want to fix those issues and be YOUR cryptocurrency exchange of choice.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on May 14, 2014, 04:38:14 PM
OK, I'll throw out a long shot, but here's a feature that could blow people away if it could be SAFELY (for your and for your customers) implemented:

The ability to make multiple Buy offers utilizing the same reserves of BTC/LTC/DOGE.

For example, say I have 1 BTC and am interested in ABC coin, but I also am hoping to pick up some XYZ coin. So I place an order for 100 ABC coins at .01 BTC each, but then also place an order for 500 XYZ coins at .001 each. This totals 1.5 BTC in buy offers between the two coins.

So let's say someone sells me 70 ABC coins. My order on the ABC exchange now is down to the remaining 30 at .01; but on the XYZ exchange it also adjusts my buy offer down to 300 XYZ coins since I only have .3 BTC left. Someone then sells me 200 XYZ coins, and both orders update again - to 10 ABC coins at .01 and 100 XYZ coins at .001.

Just to make it more complicated/fun - let's say I then sell 1 BTC of DEF Coin. The system then looks at my original ABC and XYZ orders and knows that I never did get 30 of my ABC coins or 300 of my XYZ coinbuy offers. So it restores my buy offer from 10 coins to 30 for ABC and from 100 to 300 for XYZ. Since there is now enough BTC to complete both orders, things now proceed normally.

(One additional point - Let's say that my ABC order was completed with the original funds without completing the XYZ order. In this case my preference would be to cancel the XYZ order, rather than have it automatically resurrected when I added new funds. At the very least we should be able to view such "latent orders" that are awaiting BTC/LTC/DOGE funding so we can kill them if the market has shifted, before adding new funds.)

There are many times I wish I could have placed more buy orders, but was limited by how I could spread my BTC around. So I wind up placing orders in dead coins and miss out on chances to buy more active ones. A feature like this would enable us to make offers across many coins simultaneously, which I think would make a huge impact for you since it would create the appearance/reality of much greater buy support across all your coins. (At first this might be lowball offers, but competition would quickly drive the offers up.)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on May 14, 2014, 06:00:16 PM
Hrm. Thats a very interesting idea. The part we very likely could not do (maybe?) is the auto-restoring of orders. Maybe. Hrm. We could set a dormant flag on an order... and have it become un-dormant when it could be funded.

Actually the more I think about it, the more do-able this really is. We are currently working on a new trading system. Part of that system requires you to place coins in escrow (a special holding account where you cannot touch them, they are held in reserve, as collateral, for some of the new features).

There's not much reason we could NOT make a new order type "Multi Order" or "Split Order" or something like that where you place BTC in escrow, and that funds whatever Split/Multi/suggest a better name orders on a first come first serve basis. All split orders would be held, or ignored by the system, until more escrow was added to cover them. At which point they'd reactivate.

Given your 'I'd prefer to have it cancel' there could be an extra option on them allowing them to resurrect, or die. Ooh. Zombie orders. When your escrow empties, the order becomes a zombie order, and it can either resurrect or die. Maybe not the most professional terms but I personally do love the zombies.

Your timing for asking for that feature couldn't be better. I'm working on the escrow/new system as we speak. Adding a new order type would be cake.

Open to suggestions for a name for this type of order, as, I'm pretty sure it's not duplicated anywhere (stocks/securities/other exchanges).

Do me a favor? Paste that entire idea into a support ticket on the site? Easier for me to manage them as support tickets.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on May 14, 2014, 07:29:57 PM
Hrm. Thats a very interesting idea. The part we very likely could not do (maybe?) is the auto-restoring of orders. Maybe. Hrm. We could set a dormant flag on an order... and have it become un-dormant when it could be funded.

Actually the more I think about it, the more do-able this really is. We are currently working on a new trading system. Part of that system requires you to place coins in escrow (a special holding account where you cannot touch them, they are held in reserve, as collateral, for some of the new features).

There's not much reason we could NOT make a new order type "Multi Order" or "Split Order" or something like that where you place BTC in escrow, and that funds whatever Split/Multi/suggest a better name orders on a first come first serve basis. All split orders would be held, or ignored by the system, until more escrow was added to cover them. At which point they'd reactivate.

Given your 'I'd prefer to have it cancel' there could be an extra option on them allowing them to resurrect, or die. Ooh. Zombie orders. When your escrow empties, the order becomes a zombie order, and it can either resurrect or die. Maybe not the most professional terms but I personally do love the zombies.

Your timing for asking for that feature couldn't be better. I'm working on the escrow/new system as we speak. Adding a new order type would be cake.

Open to suggestions for a name for this type of order, as, I'm pretty sure it's not duplicated anywhere (stocks/securities/other exchanges).

Do me a favor? Paste that entire idea into a support ticket on the site? Easier for me to manage them as support tickets.

Will do! Hope this can work out well for you (and us!)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on May 15, 2014, 03:25:00 PM
This new idea goes hand in hand with stuff I was already coding - like I'm adding both at the same time. Very cool timing.

I'm going with the term "Split Buy" unless someone comes up with something better. Multi Buy? Nah.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on May 15, 2014, 05:35:44 PM
You'll have to find a way to shout it from the rooftops once you have it ready. I could hype it in the Poloniex trollbox, but that would probably just get me the Banhammer. ;-)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: pawel7777 on May 16, 2014, 09:20:45 PM
My quick suggestions:

- total portfolio value, in BTC by default, but with option to change to different currency. If possible a small indicator of daily change would be nice (ie green arrow up + "5%" next to it would indicate that total portfolio increased by 5% compared to 24 hours ago)

- GIVEAWAYS tab!!! Like the one on Poloniex. A certain amount available per 1 account and one ip. Great for devs to promote the coin (they would donate), great for users - they get free coins, great for exchange - drives up trade volume and attracts new users.

- [not sure has it been mentioned yet] Automatic orders. Example: I place an order to buy 10k DOGE at 100 satoshi, and when the order is complete (fully or partially?) automatic order to sell for 104 satoshi is placed. With the 'repeat' option, so it can go on and on.

- new web design? Some brighter background maybe, and logo more visible? Also the site doesn't work great with Opera browser, need to refresh every time after placing or canceling orders.

Any news on referral program?


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: XBITCOIN on May 17, 2014, 05:08:35 AM
Get your Popular Coins On AllCrypt (https://www.allcrypt.com/register?r=0UXk7Jpb3wOupQo)

http://i354.photobucket.com/albums/r438/PopularCoinPOP/POPNYC_zpsa205020b.jpg
POP (https://popularcoin.org)



Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: xchange on May 17, 2014, 06:00:25 AM
en, i like to trade at the ecoinfund (http://http://www.ecoinfund.com).


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: teamcryptonator on June 07, 2014, 05:59:23 PM
hey guys!

we have added AllCrypt on the Cryptonators's list of exchanges with rates and daily volume

https://www.cryptonator.com/upload/books/stocks/e2d47884ccb97dc65ae03be3193620c5.png (https://www.cryptonator.com/exchange/allcrypt/)

https://www.cryptonator.com/exchange

Cheers

https://www.cryptonator.com/ui/img/logo-no-text.png (https://www.cryptonator.com)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 07, 2014, 06:57:15 PM
Thanks! If there is any API functionality you need, let us know.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: charlysicardo on June 07, 2014, 07:56:15 PM
.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: teamcryptonator on June 07, 2014, 08:05:41 PM
Thanks! If there is any API functionality you need, let us know.

actually there's something we wanted to ask...is it possible to issue us some kind of a key for more frequent requests?
We are fetching your API once in 15 min. due to requests' limitation, and all other exchanges every 30 seconds
thanks


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 07, 2014, 10:13:17 PM
Use the cmcmarketdata call. Same info, minus the order book which you likely don't need. Once per minute limitation.

In addition, fetching every 30 seconds of any public API is beyond overkill. The majority of coins don't move that fast, and if a user is THAT interested in updates that frequent, they are actuay on the exchange ready to trade. You're beating the hell out of other sites Apis for info way more often than your users are likely using.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: CannabisCoinDev on June 16, 2014, 08:15:08 AM
Hats off to the AllCrypt Crew.

Thanks for the support!



Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: JohnnyLightning on June 16, 2014, 03:20:16 PM
Getting this w/firefox this morning -

An error occurred during a connection to www.allcrypt.com.
Peer's Certificate has been revoked.
(Error code: sec_error_revoked_certificate)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: JohnnyLightning on June 16, 2014, 03:47:34 PM
Getting this w/firefox this morning -

An error occurred during a connection to www.allcrypt.com.
Peer's Certificate has been revoked.
(Error code: sec_error_revoked_certificate)

works fine w/chrome...


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 16, 2014, 04:25:14 PM
Yeah firefox has always been a PITA with the certificate on our site, not sure why. We'll look at it. What version of firefox?


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on June 16, 2014, 05:07:56 PM
Yeah firefox has always been a PITA with the certificate on our site, not sure why. We'll look at it. What version of firefox?

I've run into the same trouble and seem to be locked out of Allcrypt. I'm running Firefox v. 30.0.0.5269, lists a date modified of 6/11/14.

Update: Getting the same problem with IE.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: Nthused on June 16, 2014, 11:16:14 PM
Yeah firefox has always been a PITA with the certificate on our site, not sure why. We'll look at it. What version of firefox?

I've run into the same trouble and seem to be locked out of Allcrypt. I'm running Firefox v. 30.0.0.5269, lists a date modified of 6/11/14.

Update: Getting the same problem with IE.

Same no Browser will work out of the 4 I got.

An error occurred during a connection to www.allcrypt.com.
Peer's Certificate has been revoked.
(Error code: sec_error_revoked_certificate)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 16, 2014, 11:30:53 PM
Can you send me a screenshot of that error? Post it here?  For the life of me I cannot recreate the issue.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: Nthused on June 16, 2014, 11:35:04 PM
http://i.imgur.com/wpvfPKL.jpg


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 16, 2014, 11:36:48 PM
Aah! I know what happened! We updated our cert recently, and I dont think it made it to cloudflare. Fixing it now.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 16, 2014, 11:39:31 PM
I just uploaded the new cert t cloudflare - try again in a few mins and let me know?

My apologies - totally my fault. We made a small change and updated the server, but forgot to send the cert to cloudflare.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: Nthused on June 16, 2014, 11:44:27 PM
Yep all good now :)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on June 17, 2014, 03:05:22 AM
Same here :-)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: JohnnyLightning on June 18, 2014, 05:24:49 PM
Same here :-)

+1


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: mrcashking on June 20, 2014, 10:54:32 PM
Hi, I would like to request WKC WankCoin to be added.  WankCoin is a gold mine. It's a coin that already has a use.  And Is being used for ecommerce right now.  They even have a commercial on youtube. Currently only a month old. and already being used for e-commerce can't really say that about many other coins that are offered.


http://www.WankCoin.com
ANN: https://bitcointalk.org/index.php?topic=625934.0


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 21, 2014, 12:24:07 AM
All coin addition requests need to be submitted as a support ticket on the site, so we can properly track it. Thanks :)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: mrcashking on June 21, 2014, 12:36:38 AM
ok sure thing.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ozzy1926 on June 21, 2014, 04:24:38 PM
i wonder why allcrypt  ignoring my emails for 2 days! worst customer service i have ever seen!


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 21, 2014, 05:40:36 PM
Um, we've received no emails from users. Where did you email us?

Submit a support ticket on the site - those we can track.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ozzy1926 on June 21, 2014, 06:49:03 PM
Um, we've received no emails from users. Where did you email us?

Submit a support ticket on the site - those we can track.
it was 2.5days ago i sent your support an email, telling you i accidentally erased my google authenticator and couldnt enter to my account .I also lost my authorization to bittrex they reset my 2fa very quickly.But do you know what did  your support team suggest me?
The process will take their too much time (1 minute job) to reset 2fa and told me to open a new account which is a very big LOL.
Never heard from you after.I want my coins back .


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 21, 2014, 07:57:00 PM
So, let me get this straight.

You'd like us to just reset the most secure protection you have for your coins, quickly, without actually going through a rigorous process to ensure you're who you say you are, in an attempt to protect your account from hacking and theft?

That tells me you're not actually the user in question, because anyone with half a sense of security would WANT us to be completely and utterly exhaustive in MAKING SURE it's you.

If "bittrex did it quick" then shame on them for COMPLETELY IGNORING your account security.

I have no proof whatsoever you are who you say you are, and you calling us out in public for not quickly just removing it because you deleted your 2FA codes just screams to me you're attempting to hack someone's account.

If you "want your coins" you're going to need to provide indisputable proof you're the account owner.




Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ozzy1926 on June 21, 2014, 08:11:21 PM
So, let me get this straight.

You'd like us to just reset the most secure protection you have for your coins, quickly, without actually going through a rigorous process to ensure you're who you say you are, in an attempt to protect your account from hacking and theft?

That tells me you're not actually the user in question, because anyone with half a sense of security would WANT us to be completely and utterly exhaustive in MAKING SURE it's you.

If "bittrex did it quick" then shame on them for COMPLETELY IGNORING your account security.

I have no proof whatsoever you are who you say you are, and you calling us out in public for not quickly just removing it because you deleted your 2FA codes just screams to me you're attempting to hack someone's account.

If you "want your coins" you're going to need to provide indisputable proof you're the account owner.




dude  you dont understand me.Your customer guys dont even care to ask for any proof if i am the real owner or not.They just told me to open a new account .After that i send them at least 2or 3 emails telling them if they need any proof .There is no answer.Dont tell me its because you are very busy .All other exchange sites reply within 24hours. even x100 bigger ones from you
 And you can guess that bittrex of course ask for a proof before giving my account back.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: allcrypt on June 21, 2014, 11:52:45 PM
And I see in the ticket where support very clearly told you: " Might take up to a week, considering we have about 900 more pressing issues to fix with the site."

Its not like we didn't warn you.

And you intentionally deleted your 2FA code. What did you think would happen?


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ozzy1926 on June 22, 2014, 12:13:38 AM
And I see in the ticket where support very clearly told you: " Might take up to a week, considering we have about 900 more pressing issues to fix with the site."

Its not like we didn't warn you.

And you intentionally deleted your 2FA code. What did you think would happen?
So, you say:Any person who looses or any other thing happens to 2fa codes should forget about their accounts?
Or should i just act like a foolish guy and believe you are telling the truth  (almost 3 days now ) will you give my account back after 4 days?


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ozzy1926 on June 27, 2014, 04:37:10 AM
So mate,it has been more than 1 week and i am still waiting to get my account back.I gave all info you need  ???


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: mycryptocoin on July 11, 2014, 01:43:18 PM
Are you guys thinking about a new interface? The current one is kind of clumsy in my opinion. And the login doesn't support credentials autofill by default (Chrome). Hope you guys have something in the pipeline to make the site more clear and interactive.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on July 12, 2014, 03:47:52 AM
Are you guys thinking about a new interface? The current one is kind of clumsy in my opinion. And the login doesn't support credentials autofill by default (Chrome). Hope you guys have something in the pipeline to make the site more clear and interactive.
That's a good point. Allcrypt is the one exchange I use, that I have to copy my password out of my password directory and paste when I'm logging in; the rest I have autofilling in Firefox on my home system.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: pawel7777 on September 07, 2014, 09:35:51 AM
Any update of the survey results (the completed one)?
Have you decided what kind of changes will you be implementing and when? The Blog on your site it's not being updated very often...


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on October 17, 2014, 01:59:23 PM
Is there a problem with the orders on Allcrypt right now? I'm trying to execute a Sell and nothing is happening. The blue Sell button turns grey as I submit the order with amount and price filled in, but there is no confirmation pop-up or anything else, even after an hour of waiting. I've tried several times. Is this a known issue?


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: pawel7777 on October 17, 2014, 03:35:57 PM
Is there a problem with the orders on Allcrypt right now? I'm trying to execute a Sell and nothing is happening. The blue Sell button turns grey as I submit the order with amount and price filled in, but there is no confirmation pop-up or anything else, even after an hour of waiting. I've tried several times. Is this a known issue?

Same here. Tried with 3 different browsers with no luck

edit - seems ok now


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: ebliever on October 17, 2014, 04:36:56 PM
Is there a problem with the orders on Allcrypt right now? I'm trying to execute a Sell and nothing is happening. The blue Sell button turns grey as I submit the order with amount and price filled in, but there is no confirmation pop-up or anything else, even after an hour of waiting. I've tried several times. Is this a known issue?

Same here. Tried with 3 different browsers with no luck

edit - seems ok now

Yep. But someone sold to the order I was hoping to fill on PTC. On the bright side, PTC just jumped 30% on Bittrex, so I'm glad it worked out like it did. :)


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: bitkokos on January 18, 2015, 03:45:10 PM
I can't register.
I have tried 2-3 browsers, notebook, tablet etc.

I have filled everything and clicked "Let's go!"
It doesn't do anything.


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: TrollCoins on March 24, 2015, 10:31:01 PM
What's the status of users requesting balance refunds on coins that weren't taken?


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: dearbesz on May 21, 2016, 04:20:03 AM
this exchange is totaly tricking somebody else,..
this is insane >:(


Title: Re: [OFFICIAL] AllCrypt.com - Your CryptoCurrency Exchange
Post by: Haswell on May 21, 2016, 04:25:07 PM
Lets hope the exchange fixes their problems soon. Or they are probably not going to survive.