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Hi @Spinarium and welcome!

I took a look at your casino platform and wanted to say thanks for sharing it here.  The interface looks slick - the design is really clean and professional.  At first glance it seems totally legit.  Of course I'd have to dig deeper and research more before making any definitive judgments, but my initial impression is positive and  appreciate you putting yourself out there and allowing us to check it out.

Welcome to the forum. It seems like someone is guiding you already in the forum since your ANN thread as well as your account is properly setup to engage with the community.

It’s nice to see new casino come here in the forum that offers a well structured casino in terms of games and bonuses. I’m optimistic that you will soon launch promotion here especially in the giveaway section to try your casino.

I just want to make a comment on your welcome bonus package ToS. I really hate to see casino setting max win on the bonus money while the wagering requirements is too high. There’s a x5 max win only while the rollover requirements is x40. The only way to complete this requirements is through winning huge amount or slowly wager hoping for breakeven. Nevertheless you should just lower the bonus amount if you are not comfortable someone will win huge amount from it.

https://www.talkimg.com/images/2024/03/05/yRHYw.jpeg

Welcome to the forum. It seems you already know what to do (looking at the copper membership you bought and the ann design). What is your marketing plan? If you have not yet found an experience manager yet then feel free to contact me. Here is my portfolio (https://bitcointalk.org/index.php?topic=5328445.0).

See you around.

I'm sure this is either fake or bots, how can a casino has 444 online users when there's no one following your social media accounts? I know you're a new casino and seems like trying to attract new people to gamble on your casino, but using this way is simply wrong.

https://imgvb.com/images/2024/03/05/4e5f95316feb1699c2f32cd0b5b46bb8.png

I thought it's a Web3.0 casino because seeing the names makes me remember with Arbitrum, anyway welcome to the forum, I expect there would be a signature campaign or other promotions in Games & Rounds. :P

Welcome to the forums.

When I visited the spinarium.com site, the first thing that came to mind was whether I had to use a VPN to access it. Apparently not. For me this is a convenience.
Then, I noticed there were no sportsbook bets.
The terms and conditions are the first part I look for to read. From everything stated in the terms and conditions, I temporarily agree.

If you want to advertise this casino promotion, I suggest considering several people here who are active in providing the best service as managers.

welcome to the forum, looking at the tos of your casino I see that it has some very surprising rules



source: https://spinarium.com/policy/tos

The funny thing is that if you have 1000 people depositing in your account and playing, I highly doubt that there will be 100 people who will come away with profits, that's because in games of chance the house always wins, that's why I don't understand these restrictions on withdrawals, I also don't understand why They charge a fee on deposit. I saw that your casino has been operating since October last year, and from what I could see there were a lot of complaints:

https://www.trustpilot.com/review/spinarium.com

https://casino.guru/spinarium-casino-review#tab=js-tab-reviews

I assume that with these complaints you didn't have many customers so you came to this forum to get customers, but I didn't see a change in your tone, so I see that even in this forum when people look at your tone they may distance themselves from your casino. I hope I'm wrong

Probably due to the bankroll issue or rather they want to trap users money by limiting it so that they will never pay outside the range amount that they set. The deposit fee is understandable if they are pertaining to card deposit that automatically convert to crypto balance but this is insane if they will charge fee for crypto deposit.

Nice find on the maximum win limit because many user especially whale players will automatically trap their balance once they deposit above the withdrawal limit which is very small for a month max withdrawal limit. Overall this casino have a very shady ToS.

https://spinarium2.com/

Is this a mirror domain of your casino?

Welcome to the forum! Be ready to be subjected to scrutiny about your platform. I am going to ask one question, don't you think your mascot looks somewhat similar to Roobet's mascot. What you have done and whatever your justification is it is similar.

I am not asking anything which I believe you won't understand. Therefore reply the truth and be specific with your reasoning. If you don't then trust me you would not find users for your casino.

I don't really like this kind of bonuses, mainly because it's hard to meet or complete the requirements. Also there's only specific slot game you can use those free spins. I prefer to have bonuses or free spin with no wagering requirement like the one I get when playing on Roobet. IIRC, I received free spins after wagering 8K and those free spins had zero wagering requirements.

Maybe I'll try this casino if they run contest here in BitcoinTalk and exclusively for BitcoinTalk members. 😁

Welcome happy new casino coming again to the forum.

I've only visited the site but haven't tested the games here yet but I think the casino interface is pretty good so far it's quite interesting, but would love to have an IDR currency in this casino.

Will there be a sportsbook added later? I think it's still incomplete if the casino doesn't have a sportsbook even though it's still in development if it's okay so people can look forward to it as a sports betting lover.

I still don’t play on Roobet but their bonus is awesome if you can wager it already on all games including live games. I understand exactly what you are trying to share here since I rarely claim bonus like this with x40 wagering requirements and only slot games available. Besides, you can use the bonus amount on this type of bonus which is hassle since you will need to use your bankroll alone to meet wagering requirements on SLOT games.

Also the max win limit is what makes this kind of bonus a major turnoff because it will cut your profit once you win more than the max win amount.



They should be offering a very decent requirements because some casino with strict ToS like this usually still use crazy rules even on their Bitcointalk promotion.  :)

this part of their Terms and Conditions is almost the same carbon copy of Crashino's Terms and Conditions, I guess they hired the same professionals to write their ToS(that's what Crashino representative said, they hired experts to write their ToS).

here's the quote from Crashino's terms and conditions if anyone is curious about what am I talking about. if you read more of their ToS you'll see more similarities between the two. I am not accusing them or anything I just find it funny that their ToS are almost the same.

Yes, currently we are on the path to chose the best sports betting solution for our brand to give our users the best possible sports betting experience with honest odds, wealthy bonuses and innovational loyalty program.

This makes it the third gambling site that I've seen with the exact write up in their terms and conditions, the third in was a site that offers only lottery services (at the moment) at altcoinstalks.com and yet they still have this type of terms and conditions.

I wanted to even create a thread last week so that incoulr ask if there is anything wrong with different sites using the same terms and conditions? Or does the fact that its the same business make everything normal?

All casinos hope you don't complete the wagering requirements. That's why they are there. 40x isn't that bad. I have seen 100 or 200x.

That's also not out of the ordinary. Many casinos restrict you to a list of slots you can use your free spins on. Sometimes it's from different providers, other times it's some or all games from specific providers. Generally, they won't let you play games with the highest RTPs.

All bonuses have wagering requirements. If they didn't, you would be able to convert the bonus credits to real money, wager with it as you please and withdraw it. But you can't do that. But there is such a thing as a no wagering bonus. That applies to the winnings. A no wagering bonus requires you to wager the bonus money the casino gave you, but you don't have to wager the winnings further.

Since you mentioned Roobet, they have a 35x wagering requirement:
https://roobet.com/bonus-and-promotion-policy

to be honest, as long as it is not plagiarized I don't really think it is a big deal(at least for me) if different casinos are using the same terms and conditions but it is kind of off-putting and makes me think that they didn't care what is in their terms and conditions as long as they have one. also, at first glance, it'll make you think that the ToS has been plagiarized which isn't really a good look for the casino.

Welcome to bitcointalk forum Spinarium.
You have very familiar website design that is similar to other available gambling services, so are you working with other casinos or you just using the same template like they are?

This days, It no longer surprises me to find casinos that are similar in design, and sometimes, even in functionalities too, with some other already established casinos, and this is because, a lot of casinos templates are being sold in different places online, anybody can buy any casino's template and build his own casino on top of it, only changing the domain name (which is mandatory) and maybe some functionalities and designs (if they want), this is possibly the reason why it's no longer difficult or a thing of hassle to launch a casino, as it has become very possible for a casino to be launched under a few hours, this is why someone said that, in the old days, launching a website was pretty difficult, but getting traffic was not a problem at all, but this days, the table have turned around, as it's become really easy to launch a website, but getting traffic have become the bigger problem - this applies to casinos as well.

By the way, welcome to the forum @Spinarium

I dont pay any close attention to new casinos designs, reason is that, majority of their designs are cooied from ofher casinos, but then when you look closely one will discover a few differences in the overall outlook and if the feature of the casino is unique and act in line with it rule and regulation that set them up, it be ok for me, and any time a new casino come to the forum we should try to look out for more important features to credit them for since design alone can not make a casino unique or becoming successful innthe market.
But then I tried to load this site but was having too many ads and blockage which made it loading difficult.

But all the same, let me join others in welcoming this casino to the forum and look forward to seeing more positive development from the team.

Yep. Seems like every new online casino these days is cut from the same generic mold.  I'm no stranger to well-designed and user-friendly UI, but jeez, so many of these sites feel stale and  it's like they follow the same bland blueprint - big buttons everywhere, flashy colors and graphics assaulting your eyes.  Almost feels like fast food joints trying to grab your attention. 

Part of me misses the good ol' days when youd come across a casino site with an actual theme or personality.  A pirate ship adventure or decked out like a sci-fi spaceship - something to make it pop! Now they only care about being efficient and easy to navigate so you can find your game faster.  I get it, but just feels so cookie-cutter today.

But anyway, Welcome to the forum @Spinarium!

I think this casino offers a bit different rule for the games contribution towards wagering requirement because their exclusive games (dice, plinko, crash, double, tower) also counted towards wagering requirement as quoted below:

Since there is no information about the percentage contribution of the games, I guess the mentioned exclusive games contribute 100% the same as for the slot games. If it is true, 40x wagering requirement is not that high if the exclusive games contribute 100% unlike where only slots that contribute 100%.

Maybe they don't want to gamble on new games which they don't know if it clicks to the people that's why maybe they stick on well known games so that they don't need to worry about game familiarity and the only thing they need to do know is to market their casino to people in this platform.

Maybe for now that's what they can offer but let see if they can offer something more since these casino usually offer wide variety of game selection once they became successful. For now I guess that's the only thing they can offer although its good to offer new but maybe that's the only thing they can afford to have.

Welcome to the bitcointalk forum @Spinarium, you are in the right place to develop your business. let me get straight to the point, when will we see a Spinarium contest exclusive to bitcointalk users?

Yes, this is also what caught my attention, the design and that mascot? Looks very familiar indeed, for sure gamblers here knows what platform it is,  :)

In any case, as the saying goes, the more the merrier, so for us gamblers hearing a new website, then it's a sure win to all of us. So let's see how this new casinos will go here, and it's only two things, either stay here and before a reputable casinos or shutdown like what we here recently of another casino.

Thank you for all the welcome message to the forum, although our website is flashy and filled with colourful designs don't assume that's all we have to offer. Our games are also well entertaining for gamblers to try out and we have lots of bonuses like welcoming bonus, deposit bonuses etc. All gamblers and non gamblers are welcome to try out our games and give us feedback. We're here to served the members of the forum effectively and we have more surprises for gamblers on the forum.

Good to hear that, for sure you have been reach out or you have spoke to some of the most trusted and reputable campaign managers to promote your casinos thru signature campaign. And this is where new casinos started here, thru that can of promotions and exposure that you needed so that they can get the message across this community about a new casino like yours. Right, any promotions will do, welcoming, first depost bonus, rakeback and others that will really stand out your casinos from the tough competition although it's a billion dollar industry and I think every casino can make money in this business. So best of luck and hope that you will stay here.

Welcome to Bitcointalk forum Spinarium .

First impression is like --

The site load slowly even when my internet has a good connection and fast mbps,
and also  the site looks regular site as almost the same with some casino i have visited before.

also not tried creating account and deposited , maybe I will wait for some good experience before trying it.

because I really have a not so good experience in new promoted casino here in forum

First of all, welcome to this site... hope you provide us with loads of fun in the future.

The Wolf with the glowing red eyes might be a marketing flaw, because it reminds many people of the evil Wolf in the 3 little pig stories or the wolf in sheep skins.  ::)

I personally do not like welcome bonusses and the 1hour restriction is a bit silly. The site looks good, but time will tell... if it will be able to compete with the big online casinos out there.

Welcome guys , The Domain name sounds like a combination of gambling and science  ;)

400%  welcome bonus ? and 200 free spins? that is more than generous offer mate and also why not try to answer some of the early mentioned question?
this shows you not interested in dealing with the forum members, remember that we members here are the potential players here.


thanks for more bonuses ..and looking for those surprises for forum members .

Welcome to the forum mate. The ANN design looks great and professional. The color combination you choose, really soothes the eyes. If you ask me then I definitely liked the announcement thread. The main thing that tempted me to click on this thread is the 400% welcome bonus message. It would be really great if you can keep the rules and regulations of the bonus transparently infront of all the gamblers. Looking for more updates.

Will be also welcoming you guys , when will this offers for us bitcointalkers available (why did not release upon posting this lol)
and also the color seems Eye friendly , browsing your site now and creating my account to wait for that  surprises  ;)
Piece of advise, be active in engaging and show us that you are welcoming all types of criticism .

But at least they should put an effort to write new text to read so that people will not get confused about their TOS since if they would just write the same on what we can read to other casino then we might think that they are just copying and didn't put any efforts on it. And since this has been brought up here I guess they need to clarify it so that people will be confident to play on their casino and will not worried about anything especially for choosing their casino to play. Although this is just a minor concern but they should put up some effort to create new things that people can read and not those same with other since people might get confused about their reputation in that condition.

Welcome to the forum! Great website you have there and it's good to know that soon you'll be adding a sports betting as many of us here are into sports betting too. Anyway, I checked your bonus that some good bonus up to 400% plus 200 spins, though the requirement is a little bit hard but I think that's understandable to avoid users who wanted to take advantage of the promotion, looking forward to see the sports betting and possible original provably fair games from you.

You are welcome to this great platform. Be rest assured that you are definitely in the right place and at the right time. I see you have a good graphics interface that is user friendly.

I took out time to navigate through your terms and conditions of service to be frank I got to a particular spot and I was thinking about it because this is the first time I am reading through a casino terms and conditions of service to see such a statement;

 "Absolutely do not bet anything you can’t afford to lose. "

So far I am really impressed by this I have seen. It is not just about posting gambling responsibly, but writings of this nature better illustrates and passes message across to the gamblers properly when ever they visit the casino to read through the terms and conditions of service by the casino. I will applaud you for that.

Lastly, I noticed your website loads slowly which I do not fancy. If that continues you stand chances of losing prospective clients because nobody would waste their time waiting a site to load when it happens that they want to spend money on the site. So it would be nice you look into this and rectify it immediately.

Thank you for answering this question...
At least with your casino still in the process of adding Sportsbook it will be a lot of what casino players are waiting for because after all there are many sports betting lovers including myself.
I will try to enter when Sportsbook is available at this casino.

          -    When I saw the 400% welcome bonus, I immediately thought that they have a large percentage of first depositors, but when it comes to the withdrawal transaction, you have to wager 500% on their casino platform.

It means there is a trick made for gamblers. For the newbies who will try, the 400% is very tempting, but probably when they discover that the wagered amount is 500%, they will feel guilty, and the casino wants them. For me, their style is not good when it comes to the rules they have in the casino's TOS.

I think you are confused to understand between wagering requirement and max withdrawal allowed from the bonus.
There is no term for the welcome package bonus said that players need to wager 500%, the 500% is clearly mentioned for the max withdrawal amount not for the wagering requirement;.
It would be even more attractive if your understanding is true, because wagering requirement 500% means 5x only which can be said as the lowest wagering requirement for welcome bonus.
The wagering requirement for the welcome bonus is 40x as clearly written in the terms which is standard wagering requirement for such bonus.

No, we created our own design by observing market trends to make UI/UX noticeable and user-friendly for every user.


Very soon, we're already working with one of the well known manager to come up with a campaign for the community, already he helped with the ANN and soon other promotions will be launched. Before then you can try out our casino and give us feedback.😊


Sorry to hear that, we don't only want to compete, we also want to dominate especially with gamblers in the crypto space therefore we'll be putting in our best to make our casino the best.

The UI and the colour combination of the Spinarium.com is indeed pretty good (my personal opinion though). Most probably you guys have made it better by observing other casinos. BTW, the wagering requirement and the rank up bonus to reach each VIP level is different for different crypto. Which is uncommon and strange. All other casinos have a fixed wagering requirement in USD value for the rank up. The consider the progress by taking the wager of each crypto in USD value. Why haven't you made it simple like all other casinos?

Thanks for your feedback. The bonus program is in progress and goes beyond the timeline. We are constantly working to improve conditions. By the way, we already provide a No Deposit bonus for registered users a few times a month, making the bonus system much more interesting than you may have noticed. Once again, thanks for your feedback!


Our product has been around for almost a year, and we've recently started collaborating with numerous streamers, influencers, and affiliates. We registered our social media accounts less than two months ago. Don't worry; you can subscribe and see its growth. Soon, we will start a series of giveaways and bonus drops.

Welcome to the forum. It looks like you're already familiar with the forum and that's why suggesting you basic things isn't needed at all. I only suggest you to find a good manager and run a signature campaign of your platform in order to have good exposure on this forum.

I guess OP has already hinted that he is already in contact with the reputed manager and will come up with a campaign anytime soon.
Apart from that it may be good if they start a feedback campaign too and also give exclusive bonuses or promo codes to the bitcointalk users only. This is one of the biggest forum which has a huge gambling audience too and new startups like Spinarium should focus on marketing through this platform.

Really good to follow up communities suggestion when it comes to this matter on which running up a signature campaign is really been that always an ideal thing to do considering that this forum itself is really that
have the largest crypto traffic on which if your business or investment is really that based up on crypto then it would really be just that common sense that you would really be putting up some focus
when it comes to marketing.Although this one wont be giving out some success because everything would really be that based up with community recognition and demand.
Site design isnt that bad to look at. Good luck to Spinarium on getting some market share and possible success.  :)

So from what I understand, identity verification is mandatory otherwise we won't be able to withdraw.


That's a bummer then, it would be nice if players are able to test the waters first with no mandatory KYC. People can be cautious on giving personal documents to platforms who are not at well-known level yet.

PS: I suggest making use of spaces so the fine prints are much easier to read.

That a good news for the casino and for the members of this forum. There are some very reputed managers on this forum who are well-known for their managing skills. I hope that the casino's campaign will be managed by a professional manager.

Is it my eyes that deceived me? Because I have seen iGaming this kind of announcement thread here before but seen that they just launched this one again. Well you are welcome to the bitcoin family. And as your said the site is familiar. Though when I visit the site, it was loading for more than an hour to bring out the features of the home page so I didn't see anything yet to justify the site. But that is not withstanding, I will still visy the site when my end network is good to browse the site. Nice to see you around here.

How much is the difference between each crypto, is it a big difference and where did you find this information?
I did a quick visit the VIP club page but I cant find about this difference, do I need to have an account to be able to see the difference?
Frankly, I'm so attracted when I see the one time reward/level up reward as it seems to be higher than other casinos although their exclusive games contributes 50% only for our wager leveling progress.
But if it is true that different crypto has different requirement for the VIP level, then I have to know about it more first.

The VIP requirements is the same whether you are login or not. It shows required amount in USD each level. I’m not sure if he overlook the percentage on the cashback or the VIP page just update right after he made the comment.

Please consider the small print above the requirements level page since you will need to bet on required slots games in able to rank up. There’s a lot of hidden twist on their ToS including their bonuses. Their sign up too has the default to not receive bonuses when you click sign up. People will automatically declined bonus if they didn’t change it during sign up. They are so sneaky.  :D

Good to know that the ops are about to build a visible reputation for themselves by running a signature campaign but also besides that their is need for the casino to work on a number of other things to improve the overall loading performance and speed of the site because a number of time I try to access the casino but I was not able to gain access easily and not that I have bad networks on my side.


If there will be an improvement in the development and operation of the platform,  it won't take time before they attract an audience from the forum and one recommended fastest way is to run a review campaign alongside the signature campaign as they plan.

For sure they consider to have that if they are pretty much serious building up their reputation and signature campaign will be a good start for them to introduce their casino. But if they want to get possible good result then best to do is to hire those reputable campaign manager who have a lot of experience to operate this campaigns so that they can work all things well and also they can possibly discuss well if they want to expand then choose for discuss a lot of options to market their casino well. But let see what action they do next since its exciting to see what are the next actions made by new casino to introduce their brand in this forum.

I think he is right about the difference, I just created an account and I have found the difference.
The difference is shown when we change the currency on the right top corner of the page, once we change the currency then the information under the VIP club will be changed accordingly.
Here is example if we change the currency into BTC and ETH, you will see the difference between them and maybe compare it to usd which will give big difference:

https://talkimg.com/images/2024/03/07/yYyGN.png https://talkimg.com/images/2024/03/07/yYVKo.png

Although the reward is also bigger but it is strange if the requirement to reach each level is not fixed to usd value.

I have to say yes (based on my experience), $1000 reward for a $500k TO is a good one, IIRC Duelbits gave me a $1k reward when I reached $750k
https://i.ibb.co/JrgkYW5/Screenshot-2024-03-07-201624.png
https://i.ibb.co/xSrh6f3/image.png

Unfortunately, they don't have Weekly and Monthly bonuses LOL
Yes, there are Weekly and Monthly Cashback, I think you all know what it means :D

---

Just create an account then apply for a 400% deposit bonus, what next? Are you kidding me? LOL
After making my first deposit, then I go to the bonus page. Aw, I found the bonus had disappeared with the notification "Bonus wagering wasn't completed" (Hey I just wanted to start LOL) and was replaced with 175% first deposit bonus.
https://i.ibb.co/dfb8jwB/Screenshot-2024-03-07-214352.png

What makes me upset? This bonus is only available for 60 minutes and I have to complete 40 times wager from the bonus+initial balance. Meanwhile, the 400% bonus is valid for 6 days
https://i.ibb.co/mcbsjdT/Screenshot-2024-03-07-214419.png

Wow I think there is a whole lot of input made on this work  welcome  development, op idea I will say is good but seeking to gather more knowledge on it.

Level up rewards are actually a fixed percentage of the required wagered amount of each rank. It is 0.33% of the wager amount for the first rank up, then 0.25% for the next rank up. Which is same for each crypto, but the required wager amount varies for different crypto.

Maybe there is a bug in the deposit bonus system of Spinarium. There are two different deposit bonus available in Spinarium, none of them are 175%. Moreover, they aren't offering 400% on the first deposit. The bonus is divided into 4 parts, and the sum of those 4 deposit bonus is 400%.

Players are guaranteed that their KYC are safe with us and about our reputation, we know we're new but we'll be building our reputation on trust and we won't want to jeopardize that. Thank you for your suggestions, we'll put that into consideration.


We're considering all possible advertisment method that suits our budget. Bitcointalk is big and we want a share of the players on the forum, marketing will start shortly but for now our casino is open for the public. Feedbacks are welcomed.

60 minutes to complete the wagering requirement of the bonus? I think this is the shortest time period for such a bonus I've ever seen so far.
It would be more insane if there is also max allowed amount per bet while players take the bonus.
Combination between 60 minutes + low max bet allowed will be something PERFECT for the casino as no players will be able to complete the wagering requirement.
Looking at your bonus balance, you did not make a big deposit so at least you did not lose too much although it is still uncomfortable to have such an experience in your first try.

Then here you go the odd part. Why the heck they need to adjust the required wagering requirements based on the currency which user use while they should just use the regular method which is in fixed USD value. I’m confused on they will compute my VIP progress if I use different currency when I play?

As a player who tracks my gambling records especially my VIP level. This will complicate everything since each goal is different per currency that I use. @Spinarium care to explain why you choose this kind of format?

There should be good explanation on that. But should have the same reference currency like the equivalent amount in USD, no matter what currency you are using.

But I like their deposit bonus here, you can get it up until your fourth deposit along with free spins. But players should read the conditions first about how to get the bonus and other requirements to avail such.

Welcome, Spinarium, to our Bitcoin community: Bitcointalk!

I like the name and theme of your website. Also, kudos on the user experience design!

Hopefully you will engage with us on this forum and maybe even boost your marketing efficiency with a signature campaign. If you need help with finding a manager for that, drop me a message.

See you around!

​​Hey there! Double Game is a game of chance where you'll encounter 15 spinning cells (7 red, 7 green, and one gold) 😎

To win, you need to match the color of the winning cell.
Take your guess on which side to bet on in this game of luck. Winning in two spots doubles your winnings, while winning in the third spot means a big reward of 14 times your bet 😁

You can even play in both the 2x and 14x sections at the same time, got it? 🔥

https://www.talkimg.com/images/2024/03/10/y7s1H.jpeg (https://spinarium.cc/df09be02b)

What's annoying is that they replaced my bonus package with another bonus one and said "Bonus wagering wasn't completed" LOL

Just test with $100+ :D
My first experience may also be my last.

To be honest, I was thinking to take their welcome package as well because their in-house game is included as games that contribute towards wagering requirement.
Luckily I have not done it yet and you shared your experience so I decided to cancel my plan to test this casino by taking the welcome package.
Did they tell you what's happened with your first deposit bonus which is stated as bonus wagering is not completed while you have not started yet?
@Spinarium, kindly give explanation and clarification about this issue and I have to say that you have just lost 1 potential player.

I would like to hear their explanations as well. It's very strange to see 60 minutes for completing wagering requirements, I have never seen anything like that. Although their welcome package looks nice with this rule and changing the bonuses just like that without any notifications I think they will lose more than one potential player.

I ran through the ToS and I didn't see anything about bonuses and wagering requirements. But this one is interesting:


Imagine opening the site and seeing that you owe some money to the casino... :)

How do we expect their explanation when OP just ignored roycilik and just posted their Double game and pretend that royc is having bad experience in their site, attitude of a gambling site that maybe we need to keep distance because they will not address important concern instead will just continue advertising .

Nobody was ignored, the message posted was already scheduled to be posted on the ANN. But Thank you very much for your feedback. We are currently working on an updated bonus program page where all the conditions will be described simply and in detail, so that every user can choose the terms that personally suit them. When I have more update, the affected user will be updated.


We work on optimizing the website every week, but at the same time, we update the product with high frequency, which may result in increased loading times. Thank you very much for your feedback; we will strive to address this issue as quickly and efficiently as possible to ensure nothing hinders the user experience for our users.

Users experience is the satisfaction derived from a comodity. If you want users to gain good and better experience from your product then you must do the needful and not just making statements here.
Upgrading your website loading speed could help since you you said your product are of high frequency, then your loading speed should be higher to be able to meet up with the product frequency  speed when loading.

If you are not ignoring, why there is no even a reply from your side about the complaint?
Roycilik's complaints was made on 7th, so its been 5 days at least and during these 5 days you made 2 posts already.
What you need to do is responding and giving an explanation, as simple as that but you do not do it till now.
Is it that hard to respond with reasonable explanation about the issue experienced by roycilik?

Please provide your platform ID so that we can review this case and assist you in resolving the issue. You can find your ID in the profile section above the level progress bar.

We'll currently be working on an updated bonus program page where all the conditions will be described simply and in detail, so that every user can choose the terms that personally suit them. We're sorry for every inconvenience.

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There was a technical maintenance going on around the same time you made this deposit, what you received was more of a compensation bonus and not the main bonus. We're sorry this message is coming late but you and others affected have already been compensated. We are sorry for passing you through this discomfort. Our bonus system is being updated in general and it lasts more than just 60 minute as you experienced.

If any other users was affected, please update us with your User ID or email used in registration. If you aren't comfortable writing on the thread send us an email or message through the forum.

Thank you
Management.

Although I agree, we should also look at the situation from the casinos viewpoint. Because making it easier and giving a higher probability to let the user withdraw a bonus, which is money actually given by the casino, also increases the probability of multi-accounting and cheating the casino. It's a trade-off.

I believe a casino should offer two bonuses, - a high wagering requirement that requires no KYC, and a low wagering requirement BUT requires KYC.

Have you ever heard about casino that offer such bonuses system? I've played in many casinos but never found wagering requirement based on KYC or non KYC.
Wagering requirement itself is enough to minimize abuse of the bonuses, I believe no one will try to abuse deposit bonus unless the wagering requirement is so low.
However I think his main concern is about the x5 max win allowed from the bonuses which can be considered as low because usually other casino has no max win rules like this one.
Even if there are casino with similar rule, I believe the max win is much bigger.

It was a mere suggestion, ser. Plus no, I personally have never seen in a casino that uses the kind of dual system that separates KYC users and non-KYC users, which would probably be good to try.


Please get the context from Coin_trader's post, and my reply to that post. The point is that because casinos have high wagering requirments, clearing the bonuses have become pointless.


Coin_trader's main concern? It's about how hard to clear the bonuses.

Respect,
I don't want to have high expectations for "compensation." Hopefully, this is something worth it, at least one reason for me to come back

I have sent my user ID

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It would definitely be a reason to come back, we value all our customers and I have taken down your username. You'll receive a response from us soon. I have sent you a DM.

Have you received the compensation they promised? Its been more than a week but you do not give any news here, usually you will confirm once you get what you should get.
Just curious how much they give for the inconvenience you experienced when you tried this casino for the first time.
Aside from the amount (in case you have received it), is it free balance that can be withdrawn straight away or it comes with wagering requirement?
If it comes with wagering requirement, how much is it?

Am a big fan of Crash myself which is why I checked this game out and enjoyed it though I ended up losing a small amount. I advise providing some sort of bonus to make it more appealing to play.

It probably does have a wagering requirement of around 1x or something attached to it if you ask me.

1x wagering requirement is fine as it is basically a standard rule for deposit in most casino but it will be better if there is no wagering requirement since it is a compensation for glitch or error from the casino's side.
@roycilik: mind to answer and confirm about your own case, have you received the compensation?
Or maybe spinarium can confirm that you have sent what you promised to roycilik?
I believe it is not a big amount of money so it should not take that long to process.

              -   Welcome to the gambling section of this forum. You know, there is a 400% welcome bonus or a 2000$ bonus. Then there are 200 free spins; this casino gambling platform is very generous. The question is: how much is the total wager needed to make a withdrawal at your casino?

After signing up, the new user who created an account should make a deposit immediately in the first hour so that he can avail of the 400% up to $2,000 bonus, right? and if you can't do it immediately or didn't comply, that means you obviously don't qualify for this welcome bonus? Don't you seem to be very greedy for the money that the newbie will deposit to create an account at your casino? This is just my question. Because it seems that the duration time for that matter is very short; the others casino don't have that system Okay,  you sign up now, and then after a few more days pass before they deposit, they will still get a bonus, as long as they have a bonus on the first deposit.

But this casino must deposit immediately within the first hour of sign-up, I don't like that, honestly speaking. Why would I rush myself to deposit money just to avail of this bonus?

I also wanted to know the minimum wagering requirement for a deposit that does not take advantage of the promos and bonuses to be able to withdraw.  I read that those who claim bonuses have their own set of rules for wagering requirement like claiming the deposit bonus needs 40x wagering requirement + deposit amount and 20x for free spins.[1]  But I did not see the wagering requirement to withdraw regular deposits.


I don't think we need to deposit immediately after the sign-up, the casino does not require such action.  To claim the bonuses there is an activation link to click which means it is up to us when we want to activate the bonus.

---

[1] https://spinarium3.com/bonuses/welcome-bonus-pack

$50, Do you think I'll withdraw the balance? LOL

Not yet, they're still working on it, it's a big problem and a huge amount^{(compensation)} I guess, so it will take more time :D

As I said before LOL

The bonus they have is only small compared to others but maybe that is because they are still a new and small casino. That was still great because as we can see, they are still trying their best but the only problem is like you said, they have this unique rule of having a window of time in their bonuses. Indeed, people won't just deposit immediately on a new casino but they will need to monitor it first if it's legit or a scam.

As a new casino, this rule is a turn-off and can miss their chance of becoming an established casino later on, so it's better if they will remove it ASAP. As for the wagering part, most casinos offer 35x but you can always visit their terms, for you to be sure.

Unfortunately, many new casinos do not seem to have someone specialized in marketing management to be able to properly manage the image of the casino and the promotions made by the casino. We all know very well that people love bonuses, for example, every month I keep an eye on my emails to see if the stake has already sent an email about the VIP account bonus, as it is a bonus without any wagering requirements, can I get it? place my bets in the bonus or I can simply withdraw the bonus to my wallet. but if for example the bonus came with these absurd conditions that many other casinos have put in place then I wouldn't look forward to the bonus email, I would probably even forget about those emails

If I think this way, then many other people also think this way. So let's think: a casino On the other hand, we have another casino Y that does not offer VIP accounts, it offers a sign-up bonus but needs to meet 45x requirements to be able to use that bonus, let's be honest, how many people will stop using casino X that offers VIP accounts with rights of bonus without conditions to go and use a casino where the bonus is just in name, because in practice people cannot even use said bonus because the requirements are impossible to be met?

In my opinion the answer is very clear, people will use casino X because they have bonuses that they can withdraw. unfortunately, many new casinos go bankrupt because they don't understand this part that it is necessary to compete equally with the good casinos already established and that they must place bonuses that are attractive to customers and not keep placing things that are impossible to fulfill, nowadays with Since there are many casinos, people will choose the casino that gives them what they want most. see what you can see from casino.guro about this casino:

https://www.talkimg.com/images/2024/04/05/V5sg5.png

source:  https://casino.guru/spinarium-casino-review#tab=js-tab-reviews

I don't know if all the problems of people who complain have been resolved but the point is that there are no positive comments about this casino, this shows that people are not very interested in posting positive reviews about their experience about this casino at the casino. I'm sure or else whenever they look at these negative reviews they don't use this casino. Unfortunately, many new casinos don't put much effort into having a good image on review sites and also put in place withdrawal rules that only make everything even worse. It's funny that they never set deposit rules, people can deposit infinite amounts and there's no problem

It might really that huge looking kind of bonus when it comes to percentage but its true that there are other sites that gives something more bigger but same as you said that it would really be that something understandable if they would really be that low considering that its new or something that their capital cant be able to bare up with those huge numbers or perks or bonuses but as we do all know that
when first launch then it would really be something that bigger and attractive looking but well only noobs are the ones who do sees these bonus to be interesting but for those who are old and veteran
then they would really be just simply be skipping it.

The thing i dont like above is that they are giving a time limit which is really that unusual. This isnt something a product that you would really be needing to purchase on a particular
time frame so that you would really be having that sale amount. lol

There's only one complaint of a customer not receiving his bonus that we have been working with him in his DM to resolve, we haven't had any other complaints. Don't believe everything you see in review sites as competitors can pay people to drop negative reviews or when a customer isn't satisfied with his bets he might want to payback the casino with reviews that aren't valid. We don't joke with our reputation and we're working on building a positive brand for our casino on the forum.

Agree that we should not believe everything we read/see in the internet but saying that those bad reviews comes from your competitors while you have no proof is not good at all.
The rating of your casinoguru is good enough (8.1/10), but we cant also ignore the fact that there will be always negative feedback from your real players because of a reason.
The best thing you can do is to respond those negative feedback and clarify what is actually happening so it will look more professional.

Lots of trolls we can see online so its really better to have critical thinking for dealing with those people saying some bad words towards the casino, Also since they get nice review from casinoguru then I think they are still a fine.

Maybe if there's some people came on this thread and post some negative against them then they should prove that those people is wrong since once people will find out that they are good and active for answering those issues and helping their people regarding their issue then provably they can slowly gain the trust of people. For now there's a lot to work and if they can prove that everything is fine and they can solve an issue as fast for sure they can satisfy people for that possible actions they made.

The Spinarum team has resolved my issue, and I have received the compensation
They are proven to have good intentions and responsibility

Thanks

Eventually.....after taking a bit long time for such an easy issue LOL Did you get the compensation on your spinarium account of the sent it to your wallet?
I'm wondering why it takes this long time but if I have to guess, it seems that the OP here needs to contact someone on the site who is responsible for such issue.
Or in other words, the issue is taking too long time because the communication between OP and the one in the site is not that fast.
Well, go play with the compensation fund if you receive it on your spinarium account and make it to something bigger but if it is already big enough then simply withdraw it :)

Always happy to help)

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It's good to know that, it also benefits the platform, apart from that they launched their signature campaign they did the right thing in resolving this issue before launching a campaign.

In the past, some casinos launched a signature campaign even though there were a lot of bad reports and accusations, thinking that by launching a campaign they an establish their reputation.

Spinarium.com also offers a lot of bonuses and giveaways with the launching of the signature campaign they will get a lot of attention.

One thing that the team can learn from this - resolve any issue in prompt manner, whether small or big one to avoid negative criticism from the community. A simple problem should be resolved fast so their rep here should be active also in engaging with the community. A fast resolution can go a long way because it can attract patrons. If they are seeing that the team is active and no existing complaints on their site, they can surely earn more loyal players on the site.

I found a serious vulnerability in this casino! Can I receive a bounty for reporting? I wrote to the representative in private messages.

I made a full bug report to the casino support email. I will wait for an answer and a bug fix. After which I hope for a bounty.

We don't joke with any valid complaints against us as we try to fix things up and give our customers the best experience ever. We were in constant contact with the affected user through his DM until we came to a conclusion. The rest of the forum can be certain that we're here to serve you in the best possible way. All complaints will be handled until the issue is resolved.


A response was sent just now.

I fully described the essence of the bug in a support email. You should make a separate section for their bug reports and give a bounty for it.
Here is an example of a bug bounty from betfury.

Cases for Bug Bounty on BetFury
Hot wallet accessibility - up to 300 000 USD (in BFG)              
Vulnerabilities that allow withdrawal of funds from hot wallets.

Account penetration - up to 100 000 USD (in BFG)
Technical vulnerabilities that allow access to someone’s account.

Balance manipulation - up to 50 000 USD (in BFG)
Vulnerabilities that allow manipulation of user balances.

Original game bugs/exploits - up to 50 000 USD (in BFG)
House edge bugs or vulnerabilities in Original games that allow to win consistently.

Server vulnerability - up to 50 000 USD (in BFG)
DDoS attack on a platform that leads to its partial or total incapacity.

Platform’s bonuses abuse - up to 50 000 USD (in BFG)
It's about Mining, FuryCharge, Rakeback, Cashback, Referral bonuses, etc.

Bugs/exploits in the Integrated games (Slots, Live, Table and Sportsbook)  - up to 20 000 USD (in BFG)
Bugs in games from different providers that allow to win consistently.

Medium functional bugs - up to 1 000 USD (in BFG)
Functional defects of the platform that do not concern layout, text typos, and other visual defects.

⚠️ The size of the reward in any of the foregoing cases depends on the severity of the vulnerability which is determined by our team during testing.

Which is what needed to be proven once again! Technical support answered me and they said it was not a bug, but just a feature with bonuses. They gave me a bounty.
50 free spins with a wager x35 using the regular promo code! Here is another greedy casino that will look for a reason not to reward players for their efforts or cheap free spins!

I know this is something confidential or something that should be talked in private but would you mind on telling about on the vulnerability or bug that you have found? It would really be just that actually be depending on how severe it would be and as you posted above 1000-300000 USD in BFG as a reward. If they have that decided on giving out that 50 free spins then the thing you have found
is something that lower that with medium functional bug not unless if you would really be deciding to tell on what it is and let the community will judge on what category that it do belongs
whether it would really be just that right that they will be needing to give on what should be given or will really be telling that it is just that fine. Its hard to tell until it would be
mentioned on what kind of bug it is.

The casino system has a limit after wagering the bonus and 10 dollars are automatically credited (after wagering the wager, a maximum of 10 dollars is automatically credited to the account, everything else is deleted by the system). My find (bug) allows you to transfer 100% of the balance from the bonus to a real account and then any manipulation is possible. I see no point in discussing this case further in my situation. The casino has shown its essence and by any means wants to take everything from you or not give you a reward for your efforts in finding bugs. I left a review in the profile of a representative of this casino. Another casino that wants to maximize profits in every sense of the word.

Listen up, everyone! The Crash Game is a popular and straightforward game that offers a fun time 🥳

It’s all about a line that keeps climbing higher and higher, multiplying your wager until it reaches its peak - the crash! But don’t worry, you have the freedom to cash out whenever you like, either manually or through the automatic system 🤩

If you’re smart enough to cash out before the random crash occurs, you can secure your winnings 🔥

But be cautious, if you wait too long, you risk losing your entire bet until the next round begins.

So get ready for the excitement and gamble wisely, you brave players of the Crash Game 🥸

I am not saying this is the case, but come on man, what do you expect? To use the free spins to make big money and withdraw it? Nothing is really really that free in this world.




LFG  ;D

Everyone commits the same mistake of waiting long so that they can get a good multiplier. This is the mistake that everyone struggles to not commit. Good explanation team and best of luck to everyone who is going to play crash.

The Crash game is a gambling game that is difficult to win because it is related to feelings. When we have been able to get position X times, we can become greedy and want a bigger win. The win we should be able to get will be lost because of greed.

We have to be careful when gambling and don't set targets that are too high. No one knows when we will reach the highest peak but before that happens, we can stop it and take advantage of it. You also have to have limits in placing bets, and you shouldn't let greed grow and make you forget.

Enjoy playing Crash and protect yourself from greed. Take a win when you see it and don't wait for a higher win because that might be your crash.

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Hi guys,

So, I joined spinarium some time ago, but have never had the chance to try the casino, but this morning, I decided to want to make a deposit and try some of the games, but I discovered that minimum withdrawal is $20, I do not know what you guys think but I think this is a bit on the high side, $20 dollar minimum withdrawal simply means that, if I deposit like $50, ans play until I lost maybe $31 to $40, and I decided to withdraw my remaining balance as a way for me not to end up losing everything, it simply means I won't be able to withdraw, and I will have no other option other than to either continue to play until the who money is gone (in the absence of a win though) or deposit more money, which also will require me to play a few games again before I can withdraw - this is nice to be honest, please bring 5hr minimum withdrawal down to $1 to $5 dollars, like other reputable casinos.

And anyways, thanks for the 50 free spins what I got as a welcome bonus, I played those spins and won a total of $2.6 dollars, but it came with a x35 wager requirement, I don't know if I should pursue or just forget it, doesn't look like it's worth the risk for me.

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You're welcome and for the rest of your complaints, it has been passed on to the right department and a feedback will be shared when it's available.

I just checked it and it seems the minimum withdraw sum is not the same for all coins. For btc and eth it's $35. I know that transaction fees for those two coins may get ridiculously high but setting such high withdrawal limit would make sense only if the casino was to pay the fees which is not the case here. So, I support your suggestion.
I'm not sure about this but it seems the withdraw form does not show the withdrawal fee which will be deducted from the amount to be withdrawn. Users need to know how much is going to be deducted before they submit the request.