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What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

Inactivity means you are not gambling on the gambling site.

When I joined this forum, I stopped using bet365 when I have crypto alternatives. I think in their ToS, if you are not active for like 6 months, that your account will be deleted by the gambling site. After like 2 years that I was not active again on the gambling site, my account was deleted and I was unable to login again till now.

I do not know about this. But if there will be something like this, it will be on the gambling site ToS. It is very possible. But I wonder why some people will leave their account inactive but having money in there.

It highly depends on the terms of service of each casino which is out there. I have not had many experiences with dormant accounts in casinos or sport books. Only once I decided to create an account on a casino (because it has some cool faucet for satoshis I got recommended) after a while of using the casino and checking on the faucet I end up abandoning the account for three years, more or less.
Last year I decided to try to log in again and to my surprise the account still existed, even though I did not have any balance or any movement for literal years.

I don't have doubts there must be casinos which have their own policies on this matter, so for us not to get surprised by it when we allow our accounts to get inactive, it is better to use the Ctrl+F command on the page of the ToS of the casino and look for key words about inactivity.
It is the kind of thing which could easily spoil the experience of anyone in a casino.

I think it depends on the gambling website on their stipulated ToS on what will happen when your account becomes inactive.

There are casinos that do not have any restrictions when a certain account becomes inactive; whereas there are certain casinos that may suspend/terminate your account when it reaches an inactivity level beyond the threshold on what is stipulated.

Though this may be the case, I do think that inactive accounts are put into stand-by to the point that it is not fully terminated even without any movement for a couple of months.
The reason is because once you have submitted your KYC documents, such is already binding to that account.

Also, a person who quits gambling may decide to play again after a long hiatus- submitting the same KYC documents is not only tiresome/hassle but it may also pose future problems (e.g. proving that the KYC documents are yours, etc.).

I don't really know deep in that matter but I think that they delete those accounts because if someone who's not actively betting on their platform then such users aren't beneficial for them and any remaining amount on that user's account is seized by the platform.

Many casinos have different terms and conditions and if in their terms and conditions it's mentioned that the accounts which aren't active for set duration will get deleted then the user should keep that in their mind.

Casinos also change their terms and conditions without any notifications so anything can happen. But, most of the casinos might not allow accounts for more than a few months if the accounts are inactive.

I believe this has already been answered in the first reply  that was made in this thread.


I think, if an account has a balance and was left dormant for whatever the reason might be then the site will start deducting from it as their dormant fee ( depending on what's was stated in the ToS) but if the account does not have a balance and was left dormant since there will be no way to collect dormant fee and make the account accessible they will instead just delete the account from their site like they did others.

If there's no balance such an account will simply be deleted from the site. I don't think it will be wise to have a negative balance n an account that you're not sure the owner will return back to.

This encourages you to play so that your account will continue to exist. I read one casino rep said that if the user is not going to at least weger in a year, their casino tokens will be taken from their account. It's like confiscating them and they will not get that revenue that is supposed to be shared to the account.  I guess it is far to this kind of casino after all they make money from revenue and dividends receivers just have to play what they get.

Inactive must have been not wagering. If you just log in and log out after a minute, it still won't count as an activity.  

Have seen in the casino ToS if the account is inactive within one year it will be deactivated with a record of no balance, suppose there is still a balance left then the casino will notify via email to inform the follow-up.

But I don't know about other fees if the casino account is inactive, but what I feel is that it is never deleted even though it is inactive for a long time but that's right it depends on the casino's policy.

There are even casinos where they allow inactive accounts not to be deactivated.

The answer to this question will depend on the gambling law of the country and the terms of service of the casino. Some country's law mandates the casino to close the account or gamblers who don't log into their accounts for ninety to one hundred and eighty days. The funds in the account might be frozen until further notice. Some casinos have a policy that closes an account that has been inactive for one year, while others give more time. Some casinos charge dormancy or maintenance fees for inactive accounts but the duration and amount to be paid are also different in casinos. I just saw a casino that charges €5 for a six-month dormant account.

Totally depends on a certain casino on which they would really be having that different terms and conditions when it comes to this manner specially on inactive accounts. They might really be having that kind of threshold
on inactive accounts which hadn't been logged in for a specific period of time or lets say a couple of months. There might be some possible fee that you could really be needing to pay up or would be deducted basing
up on their terms. Its really that hard to make out some conclusions or really that hard to generalize considering that these things would differ on each platform.

Mostly based up on my experience whenever i do leave out my accounts for too long or lets say its been a year, but i do still be able to access it out without any problems.
This is only if i do remember those logged in details but most of the time i would really be that making some new account registration because i do know that i wont really be leaving
out any balances in any of my gambling accounts.

As Zlantann, it depends on the laws of the different jurisdictions and also in the specific TOS of the different casinos, but I personally don't think that it is fair to deduct positive balances from inactive accounts, the same as I wouldn't like it if my bank or some exchange did it, specially in case a few months are enough, like he said.

I'm sure that maintaining these balances indefinitely would entail some cost to the casino, but I think the loss for the user is worse. I hope that at least email reminders are sent to the user.

As for crypto casinos, some of them send emails before closing the account due to inactivity. I have received such emails from some casinos. But there are casinos that don't send any notifications at all, I believe there are also casinos that don't close accounts... I think that the casino owners/team didn't even think about such cases, this can be attributed to inexperience.

When it comes to dormancy fees we had a thread about it here (or at least there was a discussion about it). I have never encountered this in any casino, and I have tried many casinos, in some of them I haven't made a bet for years. Something like this is pretty much stupid, so I hope it's just a rumor or at least that it's the case in some casinos that have a bad practice.

Different terms for different casinos in different countries. The general consensus seems to be to consider 6-12 months as the inactivity period before they start to charge a fee. They should do this because many accounts will become inactive due to something bad happening to their owners and this is the casinos way of slowly draining the funds there without risking a legal battle in the event they are wrong.

As a user the general idea is to not entrust your funds with a centralized third party. Consider any funds abandoned on their platform lost.

- Jay -

It will be good if they send an email and if you don't reply to it, it should be understood that the account owner let it close down. And the user will not expect a claim from the casino about multi-account if he returns by creating a new account.

It will be good to just first email the casino letting them know whether you are good to play again using the new account. Because you are just putting your money at risk if sooner you hit a jackpot and they lock your funds because of multi-account.

What happens to an individual's inactive or dormant casino account depends on what was stated on the casino's terms and policy.  Some casinos can  allow inactive account for as long as the gambler is not using the account, even if it takes up to a year or more, the account will just be there dormant until the owner of the account chooses to use it or they decides to close it themselves after some long years.

Some casinos too normally provides an option for users to close their account. So, they (the casino) will not be the one to close the account for a gambler even if the account remains inactive for a long time.

I was using an old casinos which I abandon for over a year but they just kept on sending me every of their new updates and bonus.

Some casinos too only allows their customers account to be inactive only for a specific period of time and after the time limit is exceeded, they will automatically close the account. So, if you actually reason all the TOs of a casino you are using, you definitely may know what  will happen to your account when you stay inactive for too long.

I believe it is almost impossible to generalize as each provider has its own regulations and methods for managing this type of account.
Even the definition of dormant is not the same everywhere, personally I had some account closed after some years meanwhile others are still active!
If you are interested in this information about some specific casino I recommend you go and check their conditions.

Depends, some casino close the account after a certain amount of inactivity. They also have rules that they need to follow to consider an account for closing.

It means the account has not been used for certain amount of time. also, some casino might consider logging in to your account and not playing as active and some casino might not.

I had a similar experience but a bit different. Recently after more than 12months of being inactive in one of the gambling platforms, I tried to log in and received an error messages that i should send message to their security to ascertain that I am the owner of the account the because my it has been inactive. I sent them an email with my details and in less than 30 minutes, the account was reactivated. The rules apply for different casinos.

What do you think will happen if you try to open an account on that same casino again with the same details? Will it be allowed?

I think the account will be suspended and not deleted. This is because any account that is deleted cannot be restored at all. However the data gotten at first when the registration was done still remains  in the database system. When the user try to contact the support team for restoration of account it wont be possible because it was deleted.

In my observation account inactive for 6 months can be suspended so whenever the account is restored and becomes active the platform will monitor that account for traces of suspicious activity while an account that is inactive for over 2 to 5 years can be deleted. It is assumed that such user has neglected the account or is dead .

I recently tried using my sportsbet.io account to place some bets, I received a mail about by account being inactive and I just had to send a mail for reactivation.

Prior to that this is the mail I received.
 https://talkimg.com/images/2024/04/16/jvFqW.jpeg

So the reason for inactivation of account can be seen clearly. The reasons for inactivation may be different across different casinos.

This brings up some interesting points that I hadn't considered before.  It peaks my interest on what different casino policies are.  Am I in jeopardy of losing my Stake account if I don't sign in every so often?  This isn't even something I have considered, but I'm also a pretty frequent user of the site so it likely wouldn't effect me.  Still...  It would be good to know.  Maybe someone could research this for all the major casinos and post a new thread with the different policies regarding inactive accounts?  I know I'd be appreciative of the information, so I'm sure others would as well.

If the person is unable to login and if he wants to still gamble on the site, the best is to send email to the gambling site to know if he should register or they will let him be able to use his old account. It will not be good if the person just go and register without sending such email. You are right about this.

But I noticed that the casinos that I left, I was not going back at all. There are many gambling sites which I can choose from. I left one for another.

The term inactive normally would mean when an account has been domant for a very long time. Every other thing follows along side so long the users hasn't funded or played for a certain period of time you might  term it as inactive accounts. I haven't heard of the dormancy fee like you stated. But if I really don't want to play anymore I'm a specific casino, I see no reason why I should leave any money there at all. I will sweep the casino account because im in no need of their services. I don't see the need to charge any fee on an inactive account and what every the policy the casino might have placed probably a non zero account. I still will try my best to remove all funds from the casino.

That dormancy policies varies on each casino. Some may have those fees but usually, they'll just deactivate your account and if they've given the user a period for withdrawal and the user isn't able to withdraw it, they'd just take it.

But you can always contact the support and, see how responsive they are or some times they're giving extended period or they'll give you mercy for just refunding your money which is actually yours even if you have overlapped the period given for withdrawal.

As far as I know, some gamblers platform are going to put your account on dormant status. But before doing that, they will contact first thru email specially if you still have some balance on it. And obviously if you don't response then that is that time that they will make your account inactive.

The question is why they need to routinely checks account that are not active with 6 months?

It's because it could be target for hackers, so it's for your security and theirs as well.

Each casino will have a different policy regarding this, as I have joined casinos on the past in which I did not sign into my account for years, and then when I tried to do it, everything worked as it should without any issue, while there are casinos out there that will delete your account after a short period of inactivity, so read the TOS of your favorite casino or ask that question to its customer support so you can get an accurate answer to your question.

I don't have much idea about in this kind of issues but I think it depends to a casino's terms&Condition, that's why it's important to read T&C to know this kind of scenarios because every casino/sites offers different terms and conditions to their clients. Just like in bank, when there is no activity in a bank account for a long time, it becomes a dormant account but it is not immediately considered as dormant because they give a grace period as to when it will become dormant, other people have a chance to deposit money just to not which even lead to locked/close account.

You tend to find dormancy fees connected with trading exchange accounts and less so with casinos. Most people who play at a casino will run their balance down to zero and disappear, maybe never to return again. They would leave tiny amounts of dust at best, if they cannot spend any remainder. Most casinos will never really have this problem but will track logins and may "release" funds from certain older accounts with the proviso that if a player returns they'll just activate them again. At most you might find the average player leaving a few hundred dollars in an account and if something happened to them, which meant they never returned, those funds would eventually be sweeped and adsorbed by the casino into general profits.

Every casino has different rules. There are casinos that deactivate your account if you don't log in for a specific amount of time and there are casinos that deactivate your account if you don't deposit money for a specific amount of time. There are even some casinos that don't deactivate your account at all, for example, I created an account on freebitco.in in 2015 and I haven't logged in it for almost 8 years and my account with my full balance was there. That was very surprising for me because I had left some bitcoins in my account collected from freerolls and bitcoin's current price is very high. I personally suggest you to read rules and check them frequently because rules change often. Keep an eye on your email all the time.

Here are Stakes policy,


https://www-stake.com/what-happens-to-inactive-or-dormant-accounts-on-stake-com/

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But it could be different for other platforms as to how they are handling dormant accounts and what is the inactivity period as per their rules. It could be from 6 months or 1 year of not actively playing on their platform.

So there is no one single to the OP. But obviously if you have some cryptos still in your account, then casino might keep it and then reach out to you in whatever way they can.

It's apparent that same rules apply to already registered users on any online site even casino sites and any other gambling sites.
Even if the account remains dormant, the user can access it at any time as long as he or she either used authentication authenticator apps, alongside other password verification methods to register the account and has been at least active for a time before being dormant or it could be just that the account could get lost after more than 6-12 months of being inactively dormant, with or without funds in it.  

It depends on the rules the casino or gambling sites decide to go by. Hence why they always present their terms and conditions once you register on their sites.

Do these casinos give a heads up through an email about the deactivation before they go ahead to do it. I would find it rather weird that I do not get an email only to get the shocker of my life when I want to sign in after a long absence. Besides, I think that casinos should send regular news promotions which will act as a reminder whenever it pops up on their clients email.

8 years is a long time. You would have been so happy to see your balance in tact or even surprised that you still had some bitcoins there which you already forgot about.

I think they usually close it down. But it will come with warning notification first which if you don attend to it fast they will close it down and The money in your account will be trapped or deducted without your notice.

 Inactive account usually occurs when the user haven't logged in to his account for a very long time or maybe losing access to the account by forgetting the password. Sometimes it is usually due to using another online gambling site for gambling and not using the previous account for a long Time.

All casinos have terms about dormancy and it depends on the casinos, some will deduct after you deposit some will just let you deposit and deduct only after you've won a big amount I remember that I have an account on one casino I got a notification that they will delete my account if not log in for specific time frame.

It depends on the casinos, but also based on my experience casinos will always entice you to go back by sending you a lot of bonus offers in their newsletters.

It depends on the casino, every casino has their individual ways of handling inactive account. Since I started gambling till now, I have not lost access to any of my gambling account and I don't keep those account inactive for so long. I am even too lazy to read all the policy of those casinos because it's too long.

Terms about inactive accounts vary per online casino. Most of the time, it's not stated in the Terms of Service.

As far as my knowledge is concerned about that:

- at most sites, it's totally fine if a user is inactive even for a couple of years
- there should be an email notification regarding account closure because of inactivity


They are active, right? What fee are you referring to?

This really varies from one casino to another. You can check it out in their ToS actually. I have seen it in some casinos stating their fees for inactivity. But that is not common to most top casinos here. So it is better not to leave any amount if you feel you won't use the site for long period of time.
For active accounts, they don't charge any fee. Unless, the site is running a scam.

I think this still depends on the reason why it was closed. The account was deleted due to inactivity so it should be okay to open a new one. If it was banned because of violation of terms like playing in blocked countries then that may be a different case. The best thing to do in this case is to consult their support and take a recoding of the conversation to be safe.

So if I understood you correctly, there is a possibility that the casino may allow a user to reopen a new account with their previous account details like the same email and KYC if the reason for the close of account was due to inactivity and not a breach of the casino terms and conditions? If they can allow this then there was no need to have the account deleted in the first place due to inactivity. I see it as stressful having the client's exact information all over again in their database.

Before crypto gambling I was gambling at Bet365. When I logged in to check my account after more than 1 year, they asked me again for different information. I had to verify my email. They were testing me in several ways to see if I was that person or not. But when I temporarily shut down the site after losing a bet, the site would pay me a small amount of bonus. After becoming regular in crypto gambling, those sites are now  inactive even i don't try to log in. But I don't think any casino gambling site ban accounts for being inactive. Because there are many who can go back to that site after a long period of time.

I do not know about this. But if there will be something like this, it will be on the gambling site ToS. It is very possible. But I wonder why some people will leave their account inactive but having money in there.
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It doesn't make sense to me either, why would anyone leave money in a casino account that they won't be using for many months to come? It makes no sense, I think the only possible way is if the person already died in a accident or other ways, even if they are sick they need money to use to take care of themselves, they will eventually withdraw the money from the casino account.

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If there is ever going to be some charges on inactive accounts I expect that to be in ToS, although I haven't seen such thing before, a long term inactivity will result to deleting your account, and if its a empty account you should be able to create another when you come back.

True be told, many gamblers do not care about reading the terms of services even after they have been warned many times on this forum,

Not all would really be keeping up those accounts specially if its really that consuming out some space into their database on which they would really be needing to delete those accounts which had been long time
not been online, but if they dont have any problems about inactive accounts then they would surely be keeping it.If ever they would really be asking something like other information before you could  fully access it back
then you wont really be having no choice. Just like on what others been saying that as long there's no balance with the said account then i wont really be tending to make use of those accounts back
after a long time, not unless if those are VIP or high ranking or some sort then i might reconsider but if not then i would really just simply create new one.

This is why if you dont have any balances then it would be better not to put yourself into all the hassles.

I think this concept depends on the casino website you are using or you have an account on. That's why it's very important to read the terms and conditions before you sign up on a website casino or any website, because I'm sure there will be rules like that indicated about the deduction inthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in for a long time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind of website casino so far, but if I have one like that, I will pull out my funds if I know that I will not use the account for a long time. 

And who's a sane gambler will let his account have funds and let it out? Even though the website casino is so trusted, I will not do that because we never know what will happen to that website while you are gone out for a long time.

I agree with this. And if you truly know that the website is trustworthy, then simply ask their customer service. I believe many casino have inactivity rule in which if player's account is not online or participating in maximum of 30 days, the account will be disabled automatically regardless of the account balance. Your account there is not a bank account so don't put it in there unless you are going to risk it! Or instead asked the service if they can offer you exemption because you prefer and not to take out your money and be able to be inactive for a while.

Inactivity should not be bent on anything, tho I haven't experienced such but I think an inactive accounts should be left just the way they are but not been altered or later deleted.i know for so many reasons one may not be active based on some issues or the other but that period the person isn't active should not change anything.
Yes I know change is a constant thing and at that it shouldn't be treated in All cases,like in most cases of bank accounts being dormant for a while,and a deduction is being done but meanwhile the account is not in use but yet the end up deducting fees for maintenance and all that,that's not right now and at the end every funds in it is being exhausted.
Then probably later the account is deleted.its not making any sense and it's a huge loss for the person.

All activities concerning the actions of a casino is laid down in their ToS, granted that this policies can be acted upon by the casino it makes it important that gambler see it of essence to  educate themself with most of these ToS about a casino before usage or even in the process of use.

There are varied reasons to why some gambler's accounts are left dormant or abandoned, and one of which could be as a result of sudden death. yea, you read that right, sudden death! It could happen to anyone at anytime and that's how any casino account held by the deceased get abandoned even with money inside, and for those of us that wouldn't know the cause we will be wondering why would a user abandon his account with such amount of money inside.

Depending on the casinos' ToS about account maintenance they could regularly be cutting a maintenance fee for the maintenance of the account till it get eventually emptied.

Every casino has different terms when it comes to dormant accounts, and there are many reasons why people become inactive maybe they are in a place where there is no internet, or they are sick or recovering from sickness so they cannot log in, some casinos charge dormant fees, if the account has fees they will deduct in some casinos they delete the account to free up their database.

It's up to the casinos how they address the dormant accounts because all casinos will have dormant accounts because there are many reasons why members left or went on vacation.

First, I suggest to click the "preview" first before posting to avoid making the mistake of double copy paste like in this post.

Almost all gamblers will not leave any balance in their casino account if they do not intend to play again.
And Im sure any gambler will never forget about money hehe. Even if there is still a balance, usually it comes from bonuses and the account owner doesnt realize it because he never logs in again.

It is totally depend on ToS Some casino sites delete accounts after a certain amount of time has been inactive because a casino site's database and server need to be clean and fresh at all times, so many companies do this. But not all casino sites do this so read the ToS of the site you are using to know and understand. no one can give you accurate information due to different ToS of different sites.  However, if you mention a particular site, you may be informed about this by reading the ToS of that site

Not all casino will act same way when dealing with inactive accounts, from my thought not all casino will inform an inactive user about their account been deleted likewise the fee. I still don't understand the fee from an inactive account cause when there's no money how do you charge for fee or when there's no service rendered there's no point demanding for fees. I don't think an inactive user will leave a dime in an inactive account. The moment a user is called inactive such user is no longer interested or the user have seen another service

What happened to casinos nowadays? Do they act like bank? Damn, where's that dormancy is coming from. Honestly, I don't know if they really charge because I don't treat my casino account as a savings account, if I'm not actively using it, that means no more funds are in their, so if they really charge us for being dormant, I wouldn't know.

I see inactivity as complete non appearance, which could also signifies, you're not coming online to use your gambling platform account over a time, now what will determine the judgement on this kind of activity will base on the policy they have under their casino ToS, if such account will be suspended for inactivity if its up to three months or more, then when you're back online, you may need to do some verification processes to make your account active back again under their kyc requirement, but the main decision will determine whether their ToS states in for such or not, and the time stipulated for that.

To have the assurance for our funds at online casino regardless if it's trusted or not, let's have it in mind to pull out funds during inactivity. That's a reality of a website to rebrand their domain or there could be a possible reason for closure when there is declining gambling activities from each and every user. Every inactive accounts could face inaccessibility during attempts of logging in, and I believed that the funds wouldn't be recover since support of the casino is unreachable on this unwanted situation.

Moreover, as responsible and wide thinker person let's take it as our huge responsibility to handle our funds securely and avoid any lapses that could lead you to worst case scenario. Emotional stress is really hard to fight, specially when your finances will be the most affected.

I can understand why you're saying there's no need since they will still allow opening using same details but you're only looking at it from the user's perspective. I don't personally agree with cleaning up especially those with less than a year period of inactivity but it still makes sense since there are costs involved in maintaining them.

it is their site so it is their rules mate,

we are open to create new account in other sites so why need to focus in those sites that
locking our account?

and also for me? i have some sets of casino in place, I may choose which one to play and if happened
that I am inactive? then I may consider other casino than this on.

I disagree though, a simple email will do the trick and let them inform of their customers inactivity. It will not take time for the casino themselves and  they could have been tracking dormant and inactive account for all we know.

And they don't want to be in the position wherein they will be accused of keeping some money from the gamblers and not letting them know. So it might be different as far as duration goes for every casino, but sending a email will be the best recourse for them to reach out to their customers.

I remember I had an account on one casino which name I forgot, I think the site is not existing anymore, they keep sending me emails about new bonuses but since I am not interested I ignore those emails and besides I don't have funds there anymore.

After a few months checking my emails I open one email from that casino but the login details was not recognized anymore and checking on the terms, they deleted inactive account for a period of time.

There are casinos that will delete your account and there are casinos that will let it active but they will charge every month of inactivity and deduct it on your deposits or earnings.
Every casino have different terms so its better to read and check the terms so you'll know if you can come back if you decide to play.

Dormant is same with inactive account. It only differs when you have remaining balance when you became inactive because casino will slowly charge you dormant fee for holding your tokens without any activity inside the casino since they are not a custodian.

Usually, if you don’t any balance left then your account will just remain inactive which you can still use when you became active again. There’s only some minor hiccups in case you use different IP or you win big amount because casino will investigate your account since it’s just woke up while it show already “shady” behavior for them.

Depends on the ToS of the casino, but in general is that inactive accounts are those account that has no activity at all for specific period of time.
Yes it is usually related to login activity but again it depends on the ToS of the casino as it can be different.

Inactive account without any balance, of course you dont have to pay any fee since the fee is usually taken from the remaining nalance.
This kind of inactive account will be closed by the casino but casino will give a notification to the registered email of the account.

There was an incident not so long ago posted in the scam accusation. I couldn't remember the casino but just what he did was request the casino to close the account but he most probably couldn't fight the urge he registered a new account and then when he won a substantial amount his account was locked.

They were exchanging emails about this. I'm not sure how it ended but the user had withdrawn a sum, more than what he deposited. I couldn't say it was fair but the casino didn't let him withdraw the rest for a violation of multi-account.

As far as I know, it is either they just let those accounts be there, or send a notice with interval perhaps 3 months before proceeding with temporary deactivation. However, in both instances, a player is free to activate whenever he would want to. Such thing will only be strict if there is a limited number of accounts to exist in a single website, and it just happened that most of the time, it is not an issue.
Well, yes this is another option. A gambler could either request for re-activation of the account or just move with other gambling provider for him to continue what he is doing. Just be sure to read the terms of a platform to avoid being surprised of such feat. At the end of the day, we are just players or consumers for a specific service. The only thing we could to is to comply with the things a platform would demand and negotiate.

As far as I know, casinos usually deduct it directly from your remaining balance. If the balance is not enough, they may send you a notification requesting to add more money to your account. If you skip adding more money, your account will be permanently canceled or they may deduct your money when you deposit money back into that account again.

If your account is linked to payment methods such as credit cards or cryptocurrency wallets, they can deduct fees from there even if your casino account has no money left.

Is there any real case where casino ask inactive users to deposit into their account just for the fee? I dont think casino will do that because logically when a casino consider an account is inactive for too long time then notification will be something useless as the user may have left the account for good. Even if the users will read the notification, no users will be willing to deposit to pay the fee unless they want to come back.

I am not really sure because I have never left an account unattended and then used it again after some time to see if the casino charges any fee or anything on it, and even if I do leave an account untouched for some time, I wouldn't leave any balance on it, but as far as I can think, I believe if a casino charges maintenance fees and an account that is inactive but doesn't have any balance in it, maybe they will have it have minus balance and deduct the amount when there is a deposit made in the account.

A gambler should always get their account deleted from a platform if they wish to become inactive on the platform, or they should simply read the terms and conditions before joining to know if they have such a policy or not because you can't afford to pay all the fees if you decide to get back on the platform later on.

I didn't know that inactive accounts do get charged if they have balance  ??? I think just like other sites, they don't do anything about it nor do charge it or maybe some gambling sites do have in their ToS regarding inactive accounts but charging inactive account for administrative cost is unnecessary as they will only hold a little data (if I am not mistaken) and doesn't have much effect in the overall function of the site. May I ask if do you have an idea how much do they charge for inactive accounts? They might have different prices but I just want to know the ranges.

That's it because sometimes other gambling sites are taking advantage of their players and charging
them for inactivity  in which for me is not necessary specially if that player is a regular gambler and just have
faced something that hinders them  to gamble for some time .
if this cannot be tolerated freely then better for us to just go to another site and enjoy what t
hose sites can brings us.

There is a possibility that the casino will delete the account because if I'm not mistaken, I've experienced that. I haven't used one of my gambling accounts for a long time and when I wanted to log into my account, it was no longer there. I also couldn't register using my previous account because the system already had the history.

Maybe the casino will charge a maintenance fee, but if the account is not opened for a while, the casino will immediately take the remaining money from the account. The casino will consider it an account maintenance fee even though the casino will eventually delete the account.

This question, the one who understands more about inactive accounts is the online casino itself. As far as I know, the casino has special rules for inactive accounts.

However, don't worry about the problem of inactive accounts in online casinos, I have read from gambling parties in general, sanctions are given for inactive accounts.
For example:

So you can read in detail here: Inactivity of gambling accounts. (https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/page/account-inactivity)

We have people that are willing to engaged in the system and making huge profits. There's no option left other than persuading for crucial planning and a fruitful existence for ourselves in the system. The system is broad enough to absorb the necessary and unnecessary events in the system. We should always be at alert and know the next moves of your opponents. Inactive accounts will be flush from the system, we just have to be careful inother not touch the terms and conditions.

Some casinos let the accounts untouched forever, while others will seize the funds of the user after some time of inactivity. It really depends the casino and their current terms, which aren't static and change from times to times. For that reason, it's important to be active on the email you used to sign up on the casino, because it's through emails they will warn you about any changes made on their terms, which may imply the security and ownership of your funds when deposited on their platform.

In every cases, the most advised thing to do is to never let your money idle at casinos platforms. After gambling and finishing your session, cashout your profit and put it into good use, like into investments or cold wallets, for an example. There is no reason to let your money at a casino balance, if you don't intend playing there again any time soon.

I don't really know much of dominant account in Casino that I believe about the boots active account and the innovative account in any casino gambling websites don't to have to do with the charges there's on the ones I have registered on secondly I think that what is really important to them is when you have done your document verification a deduction cannot take much please in any account that is being verified but any account that have not done a verification I think all these things you stipulated here can occur on those accounts, so  I believe so.

Once notice that it is active again, they will consider it suspicious and ask you for some KYC to simply verify the owner. But don't wonder why if it is done and the account is empty because yes, they will take all your balances. And I honestly experienced this one making me start and deposit again. It is just like refreshing our wallet. Even just gone in a week, it is still not normal for them, and much more using different devices to login into your accounts. But I have no experience with what will happen or if there is a charge in an empty account which I think leaving a huge money with them is not a good idea.

Keeping or deleting those account, it would really be just that only have two possible scenarios or situation could what. Wait, is there people who do still have interest on logging in their old account for a long time?

For those who do have that possible balances then they might really be able to consider it out but of those people who are really that having no balance into their accounts then it would really be that too hassle
on finding those log in information just for the sake of logging it back after being dormant. Just like on what others been saying that it would really be entirely be depending into the casino platform database
if ever they would really be able to handle up those backloads of account information or whatever info without needing to delete them and stored up on database then they wont really be
deleting it but if they would really be having those storage or space issues then expect that these things would be deleted.

As others have already mentioned, it really depends on the management of the casino. I've personally can't recall ever having an account closed for inactivity, while my account on Bustabit, in which I registered in 2014 or 2015, had a small balance that was left untouched until I signed in again somewhere in 2021. Unfortunately, it's quite usual for any kind of online service to close inactive accounts and confiscate any outstanding balances left there. I've had it happen with an online wallet and a few services I used in the early days.

With that being said, I don't find it strange for casinos to do the same after 6 to 12 months of inactivity. It goes without saying that you shouldn't leave any balance on any kind of online service. It has happened to me and it's still unknown how much I've lost.

Well, till today, I have never used any casinos threatening to lock my account due to inactivity, what nonsense! There are casino accounts I opened in about 2008 and hardly log in there not to talk of depositing and wagering there, and till today, I still have access to them. I can only implore you to ensure that your casino account will be active forever, and more reason why we should endeavour to read the terms and conditions of casinos before dealing with them since it might be hiding somewhere there.

However, there duration of locking accounts due to inactivity would vary per casino if that is ever real. Nevertheless, if it is more than 6 months of inactivity that calls for that, then it should be termed sheer wickedness. One should avoid such casinos.

With my experience in online activities, I understand what you are saying, but it is not common in casinos. If casinos are now bringing this in, then they are not serious and should be disregarded. And yes, with this understanding, a dormancy fee could be charged if they do not want to close your account, but all are still cheating. Who is charging casinos for your inactivity? That's gross. Peradventure, if you know they charge like that, do not leave any money in your account, and flee.

Now that makes sense. Been wondering what they would gain if they closed accounts.
Deducting some money from the inactive accounts with funds on them is likely the goal of these casinos that's why they are threatening to close accounts for being inactive.

I remember I have an account in sportsbet.io with 0.02ETH I forgot the password and the email I used, if they prune the accounts I guess the amount is theirs already.

If they had the decency of sending an email to us about how we are about to enter within what they consider to be a period of inactivity, then it I could try and defend their case on how they need to spend money on serves and other kind of infrastructure to keep accounts up, and they do not benefit from gamblers who do not gambler anyone. But slowly to stripp away people money without any chance for them to withdraw or continue to gamble it sounds almost like an legal grey area. It is probably, because this thing about inactivity fees is something one could find in services which do not have anything to do with Casinos or Bitcoin/Cryptocurrencies, like some banks in the United States. I have asked friends about it and they agree those are supposed to be avoided anyways.

To me, it does not make sense to negatively sacrifice the experience of the users and scare away potential gamblers/depositors from one's service, just for the sake of getting some money out the pockets of people who did not bother to check the Terms of Service in the first place...

Some casinos will outright delete your account and keep the balance.

I had created an account on wolf.bet and had a balance than by that time was small, but the coins I held in my account went up like 10x... At the time they didn't have any rules that said if you remain inactive they will delete your account. So when I had signed up there was no such rule I could have agreed with.

But years passed, and I wanted to see what my balance was worth. Now they had amended rules and even had the nerve to apply it retroactively even though I had never signed these rules. They ended up deleting my account and never even contacted me about potentially recovering my balance before doing so... It's a very scummy practice but this is one of the reasons you should never leave deposits in casinos for long.

The definition of the word Dormant is only one but what you said first is true as I have accounts that are no more but the other can still be logged-on even though it's been a long time since my last activity at them. Indeed, it's important to check the platforms TOS about this matter if we are the type of person who are on and off, so that we will know if they disable inactive accounts or not and we won't lose our balances if ever we also leave and forgot them, as some could confiscate it once their allocated time expires.

There are still other important information that a TOS could cover so be sure to read all of them and not just jump on the part that interests you the most.

It's hard to say in general, but they do what other online services do with your accounts. You don't use a service and it's going to delete your account after a while, but as long as you have money on it they shouldn't do it. It all depends on the ToS, so check if there's a line referring to inactive accounts because each casino will approach it in a different way.
 
I had a Netflix account and they deleted it after more than a year of inactivity. After about 2 years I had to make a new one, but I had no money there, all my subscriptions were not renewed, so make sure your account is not empty, leave maybe $1 in there and chances are they will not delete it.

I forgot long time ago that i even had an account in freebitco.in. At least they keep accounts that have been abandoned for years apparently. This came handy with some other places as well, where i had left some fractons of bitcoins when they weren't worth much. Freebitcoin was one of them. And most gambling sites, especially some experimental gambling sites i had money in died and i guess they were that unpopular that i didn't even know about it. But then again i didn't even realize i had money in them before checking old saved login info and remembered.

But i wouldn't keep my hopes up with most casinos that they would keep holding crypto for inactive accounts.

I guess this would seem strange to some gamblers because the revised thought would be that if they could charge inactive accounts, why not they pay active accounts for the active services. I am also incline to this because the scenarios are like the casinos are expecting everyone to keep up services with their accounts.

If they can charge for inactive accounts, then they should have to charge more on the active accounts for the active offers being served along their gaming.
Well... I Will just take that as a medium which the casino gambling has to secure some funds to enhance their casino events as it is a source of income to them the casino owners.

Best practice is to withdraw everything so you don't lose it. I usually withdraw my funds after a session, which means I do it once a week, or after every significant win. I don't leave dust on my account because I know that I'll never come back just to get that few bucks back if that's all I leave there. I prefer to take 100% out each time and I have nothing to worry about.
Answering the OP's question, they probably delete inactive accounts and even if they don't do it in your case, chances are the casino will change owners, domain, or disappear. These services come and go, so don't expect much.

Casinos typically have policies regarding inactive accounts, which may include measures such as charging dormant account fees, closing the account, or attempting to contact the account holder to encourage activity. The specific actions taken can vary depending on the casino's terms and conditions and local regulations.

Well, it'd be a nice gesture to at least send a notification email, but if it's written in their terms of service then they're covered against any legal action. I'm guessing the majority of inactive accounts have petty balances and no one bothers in case it's confiscated. As I've said earlier, I never experienced anything from a casino, but had lost money on a Xapo wallet. According to other reviews, I wasn't the first one either, but who would bother with approximately $100-$200 worth of Bitcoin.

From what I've seen, most casinos define inactivity based on not logging in for a certain period, often something like six months or a year. If you don't log in at all during that time, they might classify your account as inactive. Some casinos do indeed charge a dormancy fee on inactive accounts, usually deducting a small amount from the balance each month to cover administrative costs. If there’s no money left in the account, they typically just leave it at zero - no going into the negatives, thankfully!

As for active accounts, generally, there aren't any fees just for keeping the account up and running. Fees might pop up with things like withdrawals depending on the method you use, but just having and using your account? That should be free from any maintenance charges. Always a good idea to check the specific terms and conditions of the casino you're using though, just to avoid any surprises!

I have received quite a number of emails from casino platforms offering deposit bonuses on my account just to get me back into playing with them again. These casinos are the platforms I haven't played for in more than 3 months, and there isn't a single crypto casino platform I have seen that charges inactive fee for account dormancy. Idk if it's more prevalent in fiat casinos, but with crypto casinos they are just trying to get you back into playing by offering you generous bonuses. At least, that's what my experience with crypto casinos so far.


This is why you should never leave even a single cent on your online accounts at all. These platforms can change their ToS and apply it retroactively, keeping them safe against litigations from players. I'm pretty sure these casinos are sending notifications through email regarding your account status, it's just that it's been too long and they thought you will no longer play or recover that amount given the time you were inactive in their platform. It's a scummy practice, but then again if it's under their terms--retroactive or not--they are playing it 'by the rules.'

Most likely, casinos will definitely closed the accounts for good, once they’ve been inactive like for a year, which means you are free to create a new one and will still be eligible to receive bonuses like the old one. But we all know that every casino may have different rules and policies, so it only depends greatly on the site rules and policies. Some may add additional charges or just require new information to create a new one, and that’s good to go. That’s just based on my research, not really from my actual experience.

An inactive account is an account that has been void of activities in a very long time just as the name suggest and such account may have appeares to have been abandoned by the owners of the account so it's usually seen as an inactive account because an active account will have activities within short period of time and will most definitely not get to be void of activities such that it can be see as such.

Not all casinos have the policy of charging a fee on accounts that ha e been inactive in a long time what's most common is the closing of such account but i haven't really seen much of such account been charged although like i did stated earlier it's peculiar to various casinos and their own way of trying to operate more like their regulations. And for account that have been inactive in awhile on a casino.thst charge's i think such charge may mostly apply to accounts that have got some money in their balance and for those who doesn't I'm sure they will assume such account has been forgotten and may not be charged except the owner comes back to it.

They will charge that which has some funds inside because they will feel that such an account could be used to save money on the casino and most definitely it's rare to see an account that is funded to be forgotten so the owner is most definitely coming back to it and for reasons best known to them they have left the account that long inactive so they are going to charge them probably for keeping their money there, this information may actually not be true in it's totallity but a personal taught.

Depends on the casino.

If the casino has a term of dormant fees, they will charge some fees from your account.

If they didn't have a term of format fees, then you will be fine (although leaving funds on a casino is bad).

I remember Fortunejack will close your account if you didn't gamble for few months or year(s), probably there are other casinos like Fortunejack that I didn't know have this term.

Best practice yes, but that's easier to say in hidsight, because that 0.2-0.5 euros worth of dust back in 2015, wasn't worth while for me. Today that's worth 100€ - 300€ or more. And especially these days when tx fees in usd are way higher, i am still leaving dust inside or gamble. That is if wihdrawal tx fees that casino offers aren't extremely cheap. And if i recall correcty, Sat/vByte was very volatile, so even in relative perspective, it could have been be very high in sats compared to what i get to keep back then as well.

And to top of that, back then i wasn't concerned about coming back for btc dust, as i was sure it's not going back up to 1000, not to mention freaking $70k.

Yes, it will come back to the policies of each casino. There are casinos that will not delete inactive accounts, but there are also casinos that will charge an inactivity fee and the casino will take it from the remaining money in the account.
But if the casino doesn't see anyone logged into its account for a while, it will definitely delete the account. If someone uses the same email, the casino will reject them on the grounds that there is already an account using that email address.
That's a common thing for casinos to do because they won't assume that an inactive account will ever return to their casino.

It really depends on the casino policy right ? because some of them will keep your account inactive forever in case you want to comeback but others , they will close it for good after a while ( aprox 24 months ). I also think both choices are valid as long as the player won't lose anything as that account is already inactive and no one can access it anyway.

           -   As far as I know, there are other gambling casinos where, when you are inactive on their casino platform, they seem to deactivate your account. I just don't remember which casino I went to before, but it seems to be closed for one year, which I am not. able to play on the platform of that casino.

But there are others; even if you don't play for a few months, you can still log in to play, and that is a good casino like LiveCasino, DuelBits, or just the casinos that have been in this crypto industry for years.

There are cases where casinos will deactivate accounts that have been inactive which by their definition are those that don't get deposits, or in some casinos, logins over the past 52 weeks. Not sure if they really have to do this to save memory, to perhaps ensure that the identity of their users are kept safe cause they'll delete it if they are no longer in close businesses with that person, or whatever lol, cause I've seen even larger and smaller platforms be able to keep their user's accounts intact even after 10+ years. So I guess it's just got something to do with forcing people into playing or keeping their accounts alive with deposits and plays to make sure they earn consistently.

But the thing is, once a gambler's made up his mind about quitting for the long run, he's not gonna be deterred by these types of stuff. Some of them may even take it as the final straw as now they know that if they quit for good, no information of them's going to be retained and they can just get on with their lives.

I really see that the fact that a person does not return to a casino and their account is deactivated, I consider it a lack of respect, because the casino should not assume that the player left the casino, in case the player has 1BTC, then The casino takes that BTC, so this type of thing does not seem fair to me, the casino, even if the person lasts years without entering, must respect that balance, that account, they should not deactivate it, well that is my criterion and I think I base myself on those values and principles of any ordinary person/entity that has and uses logic to be able to protect its clients from imminent dangers, there are people who see the casino as an option to save their money, something that does not seem to me, but there are people who do, however, if the casino in their Tos states that they are not going to allow inactivity on their accounts, then that is another thing, there is nothing to do.

I was thinking about starting a new discussion in reply to your request, but it might seem like a repeat, so I'm just putting it here instead. Here are some of the casinos on the forum and their rules about inactive accounts. Some of them didn't directly mention what happens with inactive accounts.

Livecasino.io


Metawin

coinroyale.com

blackjack. Fun


Shuffle

Stake

Inactivity is subjective to ToS of the respective casino, in most cases logging in is quite enough to consider as active and in rare sites it requires to make atleast one bet. I would always choose casinos that allows players to use the platform as they wish and dormant fees will be charged only if funds left in the wallet and no negative balance will be incurred on zero balance accounts.

Not all casinos, exchanges or platforms charge dormancy fees, in my opinion it's not very honest to do it because they don't have any significant extra costs when an account stays open, maybe years ago when computing resources where more expensive and more limited but not in 2024 anymore. Moreover when an inactive account hasn't any balance they don't charge any fees and they usually doesn't close or delete it until very long time has past, like they don't care of it. For me it's just a way to "legally" collect money from people who have forgot their balance there or don't need it.   

Nothing  :)
eitherways, you're still recorded on thier monthly active maintenance list as an inactive account... Being active doesn't count as a whole. Secondly, you'd have to fund and wager to be eligible for some insensitives like bonuses, multipliers etc.
Do you not know that every casino has their TOS? and in that, are enacted rules; own of which is an account's withdrawal limits?.. just like they all have their win limits. Severally cases have been made up on the reputation board on how casinos lockup actively used accounts, with huge funds innit.
I learned that most casinos charged - not even small - but high transaction fees!

In my opinion this question doesn't have a general answer. Different casinos have their rules regulations and privacy policies as well as terms and conditions. Therefore to be able to accurately tell what would happen to the casino account, you would have to go through the terms and conditions policy of that casino. However for most casinos the account would either be deactivated or frozen especially if it contains some funds. Most times after a proof of ownership the casino account can also be retrieved back to the owner.
Most of the time trying to retrieve such accounts can be very tasky especially if it has some funds in it. Therefore you should try to login to your account at intervals to prevent any suspensions except you don't wish to make use of it anymore.

The most important thing is for gamblers to never leave any funds in a casino account they may not use for a long time, as in this way even if the casino in question was very strict on the application of their norms and the account was deactivated or even deleted, it will not matter at all, since you could always create a new account and begin to gamble at that casino once again, and you could do so without violating any rules on their TOS, since most casinos require only one account per client and that new account will be your only account anyway.