What do casinos do with inactive accounts?

[Z390]

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

I do not know about this. But if there will be something like this, it will be on the gambling site ToS. It is very possible. But I wonder why some people will leave their account inactive but having money in there.
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It doesn't make sense to me either, why would anyone leave money in a casino account that they won't be using for many months to come? It makes no sense, I think the only possible way is if the person already died in a accident or other ways, even if they are sick they need money to use to take care of themselves, they will eventually withdraw the money from the casino account.
If there is ever going to be some charges on inactive accounts I expect that to be in ToS, although I haven't seen such thing before, a long term inactivity will result to deleting your account, and if its a empty account you should be able to create another when you come back.

True be told, many gamblers do not care about reading the terms of services even after they have been warned many times on this forum,

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[Mahanton]

Before crypto gambling I was gambling at Bet365. When I logged in to check my account after more than 1 year, they asked me again for different information. I had to verify my email. They were testing me in several ways to see if I was that person or not. But when I temporarily shut down the site after losing a bet, the site would pay me a small amount of bonus. After becoming regular in crypto gambling, those sites are now  inactive even i don't try to log in. But I don't think any casino gambling site ban accounts for being inactive. Because there are many who can go back to that site after a long period of time.

Not all would really be keeping up those accounts specially if its really that consuming out some space into their database on which they would really be needing to delete those accounts which had been long time
not been online, but if they dont have any problems about inactive accounts then they would surely be keeping it.If ever they would really be asking something like other information before you could  fully access it back
then you wont really be having no choice. Just like on what others been saying that as long there's no balance with the said account then i wont really be tending to make use of those accounts back
after a long time, not unless if those are VIP or high ranking or some sort then i might reconsider but if not then i would really just simply create new one.

This is why if you dont have any balances then it would be better not to put yourself into all the hassles.

[Assface16678]

I think this concept depends on the casino website you are using or you have an account on. That's why it's very important to read the terms and conditions before you sign up on a website casino or any website, because I'm sure there will be rules like that indicated about the deduction inthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in for a long time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind of website casino so far, but if I have one like that, I will pull out my funds if I know that I will not use the account for a long time. 

And who's a sane gambler will let his account have funds and let it out? Even though the website casino is so trusted, I will not do that because we never know what will happen to that website while you are gone out for a long time.

[Natsuu]

And who's a sane gambler will let his account have funds and let it out? Even though the website casino is so trusted, I will not do that because we never know what will happen to that website while you are gone out for a long time.

I agree with this. And if you truly know that the website is trustworthy, then simply ask their customer service. I believe many casino have inactivity rule in which if player's account is not online or participating in maximum of 30 days, the account will be disabled automatically regardless of the account balance. Your account there is not a bank account so don't put it in there unless you are going to risk it! Or instead asked the service if they can offer you exemption because you prefer and not to take out your money and be able to be inactive for a while.

[harapan]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

Inactivity should not be bent on anything, tho I haven't experienced such but I think an inactive accounts should be left just the way they are but not been altered or later deleted.i know for so many reasons one may not be active based on some issues or the other but that period the person isn't active should not change anything.
Yes I know change is a constant thing and at that it shouldn't be treated in All cases,like in most cases of bank accounts being dormant for a while,and a deduction is being done but meanwhile the account is not in use but yet the end up deducting fees for maintenance and all that,that's not right now and at the end every funds in it is being exhausted.
Then probably later the account is deleted.its not making any sense and it's a huge loss for the person.

[Lida93]

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

I do not know about this. But if there will be something like this, it will be on the gambling site ToS. It is very possible. But I wonder why some people will leave their account inactive but having money in there.

All activities concerning the actions of a casino is laid down in their ToS, granted that this policies can be acted upon by the casino it makes it important that gambler see it of essence to  educate themself with most of these ToS about a casino before usage or even in the process of use.

There are varied reasons to why some gambler's accounts are left dormant or abandoned, and one of which could be as a result of sudden death. yea, you read that right, sudden death! It could happen to anyone at anytime and that's how any casino account held by the deceased get abandoned even with money inside, and for those of us that wouldn't know the cause we will be wondering why would a user abandon his account with such amount of money inside.

Depending on the casinos' ToS about account maintenance they could regularly be cutting a maintenance fee for the maintenance of the account till it get eventually emptied.

[aioc]

Every casino has different terms when it comes to dormant accounts, and there are many reasons why people become inactive maybe they are in a place where there is no internet, or they are sick or recovering from sickness so they cannot log in, some casinos charge dormant fees, if the account has fees they will deduct in some casinos they delete the account to free up their database.

It's up to the casinos how they address the dormant accounts because all casinos will have dormant accounts because there are many reasons why members left or went on vacation.

[Sunderland]

I think this concept depends on the casino website you are using or you have an account on. That's why it's very important to read the terms and conditions before you sign up on a website casino or any website, because I'm sure there will be rules like that indicated about the deduction inthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in for a long time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind of website casino so far, but if I have one like that, I will pull out my funds if I know that I will not use the account for a long time. 

First, I suggest to click the "preview" first before posting to avoid making the mistake of double copy paste like in this post.

And who's a sane gambler will let his account have funds and let it out? Even though the website casino is so trusted, I will not do that because we never know what will happen to that website while you are gone out for a long time.

Almost all gamblers will not leave any balance in their casino account if they do not intend to play again.
And Im sure any gambler will never forget about money hehe. Even if there is still a balance, usually it comes from bonuses and the account owner doesnt realize it because he never logs in again.

[coinerer]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

It is totally depend on ToS Some casino sites delete accounts after a certain amount of time has been inactive because a casino site's database and server need to be clean and fresh at all times, so many companies do this. But not all casino sites do this so read the ToS of the site you are using to know and understand. no one can give you accurate information due to different ToS of different sites.  However, if you mention a particular site, you may be informed about this by reading the ToS of that site

[Miles2006]

Not all casino will act same way when dealing with inactive accounts, from my thought not all casino will inform an inactive user about their account been deleted likewise the fee. I still don't understand the fee from an inactive account cause when there's no money how do you charge for fee or when there's no service rendered there's no point demanding for fees. I don't think an inactive user will leave a dime in an inactive account. The moment a user is called inactive such user is no longer interested or the user have seen another service

[Japinat]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

What happened to casinos nowadays? Do they act like bank? Damn, where's that dormancy is coming from. Honestly, I don't know if they really charge because I don't treat my casino account as a savings account, if I'm not actively using it, that means no more funds are in their, so if they really charge us for being dormant, I wouldn't know.

[Doan9269]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I see inactivity as complete non appearance, which could also signifies, you're not coming online to use your gambling platform account over a time, now what will determine the judgement on this kind of activity will base on the policy they have under their casino ToS, if such account will be suspended for inactivity if its up to three months or more, then when you're back online, you may need to do some verification processes to make your account active back again under their kyc requirement, but the main decision will determine whether their ToS states in for such or not, and the time stipulated for that.

[AliMan]

I think this concept depends on the casino website you are using or you have an account on. That's why it's very important to read the terms and conditions before you sign up on a website casino or any website, because I'm sure there will be rules like that indicated about the deduction inthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in forthe funds of the account if the account is not logging in for a long time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind oflong time, or dormant status in short. But the thing is, I haven't encountered this kind of website casino so far, but if I have one like that, I will pull out my funds if I know that I will not use the account for a long time. 

And who's a sane gambler will let his account have funds and let it out? Even though the website casino is so trusted, I will not do that because we never know what will happen to that website while you are gone out for a long time.

To have the assurance for our funds at online casino regardless if it's trusted or not, let's have it in mind to pull out funds during inactivity. That's a reality of a website to rebrand their domain or there could be a possible reason for closure when there is declining gambling activities from each and every user. Every inactive accounts could face inaccessibility during attempts of logging in, and I believed that the funds wouldn't be recover since support of the casino is unreachable on this unwanted situation.

Moreover, as responsible and wide thinker person let's take it as our huge responsibility to handle our funds securely and avoid any lapses that could lead you to worst case scenario. Emotional stress is really hard to fight, specially when your finances will be the most affected.

[Yogee]

I think this still depends on the reason why it was closed. The account was deleted due to inactivity so it should be okay to open a new one. If it was banned because of violation of terms like playing in blocked countries then that may be a different case. The best thing to do in this case is to consult their support and take a recoding of the conversation to be safe.

So if I understood you correctly, there is a possibility that the casino may allow a user to reopen a new account with their previous account details like the same email and KYC if the reason for the close of account was due to inactivity and not a breach of the casino terms and conditions? If they can allow this then there was no need to have the account deleted in the first place due to inactivity. I see it as stressful having the client's exact information all over again in their database.

I can understand why you're saying there's no need since they will still allow opening using same details but you're only looking at it from the user's perspective. I don't personally agree with cleaning up especially those with less than a year period of inactivity but it still makes sense since there are costs involved in maintaining them.

[rodskee]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

it is their site so it is their rules mate,

we are open to create new account in other sites so why need to focus in those sites that
locking our account?

and also for me? i have some sets of casino in place, I may choose which one to play and if happened
that I am inactive? then I may consider other casino than this on.

[Dave1]

Not all casino will act same way when dealing with inactive accounts, from my thought not all casino will inform an inactive user about their account been deleted likewise the fee. I still don't understand the fee from an inactive account cause when there's no money how do you charge for fee or when there's no service rendered there's no point demanding for fees. I don't think an inactive user will leave a dime in an inactive account. The moment a user is called inactive such user is no longer interested or the user have seen another service

I disagree though, a simple email will do the trick and let them inform of their customers inactivity. It will not take time for the casino themselves and  they could have been tracking dormant and inactive account for all we know.

And they don't want to be in the position wherein they will be accused of keeping some money from the gamblers and not letting them know. So it might be different as far as duration goes for every casino, but sending a email will be the best recourse for them to reach out to their customers.

[coin-investor]

I remember I had an account on one casino which name I forgot, I think the site is not existing anymore, they keep sending me emails about new bonuses but since I am not interested I ignore those emails and besides I don't have funds there anymore.

After a few months checking my emails I open one email from that casino but the login details was not recognized anymore and checking on the terms, they deleted inactive account for a period of time.

There are casinos that will delete your account and there are casinos that will let it active but they will charge every month of inactivity and deduct it on your deposits or earnings.
Every casino have different terms so its better to read and check the terms so you'll know if you can come back if you decide to play.

[Wapfika]

What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

Dormant is same with inactive account. It only differs when you have remaining balance when you became inactive because casino will slowly charge you dormant fee for holding your tokens without any activity inside the casino since they are not a custodian.

Usually, if you don’t any balance left then your account will just remain inactive which you can still use when you became active again. There’s only some minor hiccups in case you use different IP or you win big amount because casino will investigate your account since it’s just woke up while it show already “shady” behavior for them.

[panjul07]

What do casinos do with inactive accounts? And what does inactivity mean - not logging in to your casino account or logging in say every two months without playing any game?

Depends on the ToS of the casino, but in general is that inactive accounts are those account that has no activity at all for specific period of time.
Yes it is usually related to login activity but again it depends on the ToS of the casino as it can be different.

I also learned that there is something called a dormancy fee or maintenance charges on those inactive accounts which covers for administrative cost incurred by those accounts. I learned that the deduction is from the remaining balance in the account. What about inactive accounts without any balance? On the other hand, what type of fee is charged on an active account?

Inactive account without any balance, of course you dont have to pay any fee since the fee is usually taken from the remaining nalance.
This kind of inactive account will be closed by the casino but casino will give a notification to the registered email of the account.

[cabron]

It will be good if they send an email and if you don't reply to it, it should be understood that the account owner let it close down. And the user will not expect a claim from the casino about multi-account if he returns by creating a new account.
It will be good to just first email the casino letting them know whether you are good to play again using the new account. Because you are just putting your money at risk if sooner you hit a jackpot and they lock your funds because of multi-account.

If the person is unable to login and if he wants to still gamble on the site, the best is to send email to the gambling site to know if he should register or they will let him be able to use his old account. It will not be good if the person just go and register without sending such email. You are right about this.

But I noticed that the casinos that I left, I was not going back at all. There are many gambling sites which I can choose from. I left one for another.

There was an incident not so long ago posted in the scam accusation. I couldn't remember the casino but just what he did was request the casino to close the account but he most probably couldn't fight the urge he registered a new account and then when he won a substantial amount his account was locked.

They were exchanging emails about this. I'm not sure how it ended but the user had withdrawn a sum, more than what he deposited. I couldn't say it was fair but the casino didn't let him withdraw the rest for a violation of multi-account.