Bitcoin Forum

Other => Off-topic => Topic started by: BFL on June 23, 2012, 11:51:21 PM



Title: BitForce SC - Pre Order List
Post by: BFL on June 23, 2012, 11:51:21 PM
http://www.butterflylabs.com/products/

It's been a very busy day of fielding calls & emails from customers concerned about first unit distribution.  I'm sorry to have kept everyone waiting for the order form but this has really taken up an incredible amount of time to deal with.  The bottom line is there's no way to give everyone the first unit off the line.  Our final policy is one that we feel is as close to fair & balanced as we can reasonably get.  

Firstly, the initial orders will be grouped into a batch prior to shipment.  This will ensure no one is an unfair beneficiary of disproportionate hashing power.  Having said this, we only have so much production capacity and the initial order group will still do very very well.  That being the case, here are the rules we will stick to in releasing these units.

1/3rd of the units will go in order priority of purchase date.
1/3rd of the units will go to trade in customers.
1/3rd of the units will go to random orders placed in the first month (6/23 - 7/23).

Both priority customers and trade in customers may benefit from random selection prior to their natural shipping order.


Edit:  Regarding refunds and charge back policy:  All sales are final unless we fail to perform.  That includes both performance and shipping targets.  60 days past target and we'll happily refund your purchase.  If you would really like a refund anyway, just ask and we'll probably be able to take care of you.  Nonetheless, we reserve the right to handle it on a case by case basis.

Note:  Since I've posted this clarification after several pre-orders have already been placed, anyone who would like to unwind their order prior to this update (7:34pm 06/23/12) may do so.






Title: Re: BitForce SC - Pre Order List
Post by: OgNasty on June 23, 2012, 11:51:40 PM
 ;D


Title: Re: BitForce SC - Pre Order List
Post by: SysRun on June 23, 2012, 11:58:46 PM
right on.


Title: Re: BitForce SC - Pre Order List
Post by: wknight on June 24, 2012, 12:01:01 AM
Ok BFL.. what about us waiting for Singles?


Title: Re: BitForce SC - Pre Order List
Post by: 1l1l11ll1l on June 24, 2012, 12:05:09 AM
http://www.butterflylabs.com/products/

1/3rd of the units will go in order priority of purchase date.
1/3rd of the units will go to trade in customers.
1/3rd of the units will go to random orders placed in the first month (6/23 - 7/23).


3 segments, Excellent way to do it. Very fair for those quick on the gun, those early adopters, and those who will just get lucky.



Title: Re: BitForce SC - Pre Order List
Post by: quattro on June 24, 2012, 12:05:41 AM
I'm assuming this is just standard bitpay verbiage:


"Once you press Send in your bitcoin wallet, this transaction is not reversible.
Bit-Pay.com cannot be responsible for any dispute you might have with the merchant."


Title: Re: BitForce SC - Pre Order List
Post by: 1l1l11ll1l on June 24, 2012, 12:08:37 AM
Epic Advertising:

http://i48.tinypic.com/xdwpdf.png


Title: Re: BitForce SC - Pre Order List
Post by: Definit on June 24, 2012, 12:09:23 AM
I'm assuming this is just standard bitpay verbiage:


"Once you press Send in your bitcoin wallet, this transaction is not reversible.
Bit-Pay.com cannot be responsible for any dispute you might have with the merchant."

uh, yeah i pretty much closed out when i seen "not reversible."


on a $1333 price tag... thats not something im comfortable dealing with.. especially with a 3 month wait.


Title: Re: BitForce SC - Pre Order List
Post by: BinaryMage on June 24, 2012, 12:13:28 AM
Seems reasonable. Thanks BFL.


Title: Re: BitForce SC - Pre Order List
Post by: 1l1l11ll1l on June 24, 2012, 12:14:13 AM
I'm assuming this is just standard bitpay verbiage:


"Once you press Send in your bitcoin wallet, this transaction is not reversible.
Bit-Pay.com cannot be responsible for any dispute you might have with the merchant."

uh, yeah i pretty much closed out when i seen "not reversible."


on a $1333 price tag... thats not something im comfortable dealing with.. especially with a 3 month wait.

Not reversible, it's bitcoin, when have you seen the ability to reverse a bitcoin transaction?


Title: Re: BitForce SC - Pre Order List
Post by: BR0KK on June 24, 2012, 12:16:21 AM
whats so problematic of sending back btc?



Title: Re: BitForce SC - Pre Order List
Post by: Definit on June 24, 2012, 12:16:50 AM
I'm assuming this is just standard bitpay verbiage:


"Once you press Send in your bitcoin wallet, this transaction is not reversible.
Bit-Pay.com cannot be responsible for any dispute you might have with the merchant."

uh, yeah i pretty much closed out when i seen "not reversible."


on a $1333 price tag... thats not something im comfortable dealing with.. especially with a 3 month wait.

Not reversible, it's bitcoin, when have you seen the ability to reverse a bitcoin transaction?

refunding clearity would be a great piece of imformation to have from a company that deals with thousand dollar purchases (pre-order PAID IN FULL) of a product on a 3+ month pre-order waiting list.

 ::)


Title: Re: BitForce SC - Pre Order List
Post by: DutchBrat on June 24, 2012, 12:17:13 AM
1/3rd of which units are we talking about ?

im guessing you will do the 1/3rd strategy for the 3 production lines seperately,

So jalapenos and singles wont be mixed together with tje lottery

Which means if im the onlyone to order a Asic rig, will I def receive one ?


Title: Re: BitForce SC - Pre Order List
Post by: 1l1l11ll1l on June 24, 2012, 12:20:15 AM
whats so problematic of sending back btc?



Absolutely nothing, however it's a separate transaction. The original transaction is not reversible.


Title: Re: BitForce SC - Pre Order List
Post by: BR0KK on June 24, 2012, 12:24:06 AM
so its a mouse click away.... as i recall there is not any special knowledge involved to do that.... so why the "it its soooooo not refundable stuff"

btt:

i don't have btc and i can't raise any atm .... when will we be able to buy?

ps i also like paypal .....


Title: Re: BitForce SC - Pre Order List
Post by: binspac on June 24, 2012, 12:39:00 AM

i don't have btc and i can't raise any atm .... when will we be able to buy?

ps i also like paypal .....

+1

My singles haven't made enough BTC yet. PayPal is my only option.


Title: Re: BitForce SC - Pre Order List
Post by: Keefe on June 24, 2012, 12:53:32 AM
BFL: Are you willing to commit to a cap on SC hardware shipped per day or week, measured in TH/s?

For example, if you can assure us that no more than 30 TH/s will ship per week, the early buyers can be sure to recover their investment in a reasonable time before the mining difficulty equalizes at 20x what it is now. 30 TH/s would be 30 mini-rigs or 750 singles or 8600 jalapenos per week. Can you give us some idea of whether you'll be pushing out that many per week? Much less? Much more?

I think a major factor holding back some of your potential customers is the concern that they're investing alot of money into hardware that has no value outside of bitcoin mining, and once you've shipped about 200 TH/s of hardware, the difficulty factor will very soon put us back where we're at now in terms of ROI but without the backup plan of selling GPU's to gamers. Also, at that point, you will need to start cutting the price to keep sales flowing, which will kill anyone who couldn't mine enough bitcoins during the transition to cover most of their investment.

So, how much TH/s of hardware do you think you'll be able to assemble and ship per week once shipments start?


Title: Re: BitForce SC - Pre Order List
Post by: Bitcoin Oz on June 24, 2012, 12:57:00 AM
Im concerned 1 company will have over 51% of the network hashing power.

Ive not yet seen any mention from bfl on their policy for when that happens.


Title: Re: BitForce SC - Pre Order List
Post by: Serge on June 24, 2012, 01:01:19 AM
BFL, keep daily database backups of  customer orders ;)


Title: Re: BitForce SC - Pre Order List
Post by: Dargo on June 24, 2012, 01:02:53 AM
Im concerned 1 company will have over 51% of the network hashing power.

Ive not yet seen any mention from bfl on their policy for when that happens.

BFL won't have over 51%, individual miners using their products will. Not sure what the worry is.


Title: Re: BitForce SC - Pre Order List
Post by: rjk on June 24, 2012, 01:05:17 AM
Im concerned 1 company will have over 51% of the network hashing power.

Ive not yet seen any mention from bfl on their policy for when that happens.

BFL won't have over 51%, individual miners using their products will might. Not sure what the worry is.
+1 and FTFY


Title: Re: BitForce SC - Pre Order List
Post by: Serge on June 24, 2012, 01:08:46 AM
BFL: Are you willing to commit to a cap on SC hardware shipped per day or week, measured in TH/s?

For example, if you can assure us that no more than 30 TH/s will ship per week, the early buyers can be sure to recover their investment in a reasonable time before the mining difficulty equalizes at 20x what it is now. 30 TH/s would be 30 mini-rigs or 750 singles or 8600 jalapenos per week. Can you give us some idea of whether you'll be pushing out that many per week? Much less? Much more?

I think a major factor holding back some of your potential customers is the concern that they're investing alot of money into hardware that has no value outside of bitcoin mining, and once you've shipped about 200 TH/s of hardware, the difficulty factor will very soon put us back where we're at now in terms of ROI but without the backup plan of selling GPU's to gamers. Also, at that point, you will need to start cutting the price to keep sales flowing, which will kill anyone who couldn't mine enough bitcoins during the transition to cover most of their investment.

So, how much TH/s of hardware do you think you'll be able to assemble and ship per week once shipments start?

even if BFL could have capacity to rollout 200TH/s weekly, i think it would take 1-3 years for the network to grow to that level.


Title: Re: BitForce SC - Pre Order List
Post by: arklan on June 24, 2012, 01:33:37 AM
BFL: Are you willing to commit to a cap on SC hardware shipped per day or week, measured in TH/s?

For example, if you can assure us that no more than 30 TH/s will ship per week, the early buyers can be sure to recover their investment in a reasonable time before the mining difficulty equalizes at 20x what it is now. 30 TH/s would be 30 mini-rigs or 750 singles or 8600 jalapenos per week. Can you give us some idea of whether you'll be pushing out that many per week? Much less? Much more?

I think a major factor holding back some of your potential customers is the concern that they're investing alot of money into hardware that has no value outside of bitcoin mining, and once you've shipped about 200 TH/s of hardware, the difficulty factor will very soon put us back where we're at now in terms of ROI but without the backup plan of selling GPU's to gamers. Also, at that point, you will need to start cutting the price to keep sales flowing, which will kill anyone who couldn't mine enough bitcoins during the transition to cover most of their investment.

So, how much TH/s of hardware do you think you'll be able to assemble and ship per week once shipments start?

even if BFL could have capacity to rollout 200TH/s weekly, i think it would take 1-3 years for the network to grow to that level.


yea. but what's preventing people from turning their rigs on and gobbling up the reward/driving the difficulty insanely high? what the network NEEDS may not be relevant, unfortunately.


Title: Re: BitForce SC - Pre Order List
Post by: PatrickHarnett on June 24, 2012, 02:45:44 AM

1/3rd of the units will go in order priority of purchase date.
1/3rd of the units will go to trade in customers.
1/3rd of the units will go to random orders placed in the first month (6/23 - 7/23).


I have been told that being rational is not welcome, but I'll post anyway as the lending section has it's first BFL upgrade request posted.

Given shipping is uncertain, and might be four months away, and pre-orders do not have that much priority ahead of trade-in customers or randoms, why is everyone rushing to lock up their funds for such an extended period of time?

Without accessing the risks too closely, you could stick 100 coins in BS&T and get enough interest to cover the upgrade by October, and then simply work out if BFL or Pirate has the better track record.

Personally, I'll wait until the units start shipping before doing my trade-in, I'd prefer to have $3.5k in my pocket than with BLF for the next 4-6 months.


Title: Re: BitForce SC - Pre Order List
Post by: KIDC on June 24, 2012, 02:47:39 AM
So now that I can only do an order in BTC for these (certainly not what I was hoping for), are there any options for me to be able to place an order and pay for these immediately? I don't have anywhere near enough BTC on hand for 6 Single SC (which is what I wanted - I don't have enough for even one, and that's even with the trade-in discount).

I have no experience with bankwire transfer. Is it going to be quick and easy if I can get the money in my bank account tomorrow? Are there any safe ways to get $4228 in BTC quickly and safely? If anybody can help me I'd greatly appreciate it.


Title: Re: BitForce SC - Pre Order List
Post by: imsaguy on June 24, 2012, 02:47:53 AM
BLF

Its funny you say that, because that is what I think of every time I see their name.


Title: Re: BitForce SC - Pre Order List
Post by: Garr255 on June 24, 2012, 02:50:17 AM
BLF

Its funny you say that, because that is what I think of every time I see their name.

Lol. (http://www.blfusa.org/)


Title: Re: BitForce SC - Pre Order List
Post by: BitMinerN8 on June 24, 2012, 03:10:05 AM
So now that I can only do an order in BTC for these (certainly not what I was hoping for), are there any options for me to be able to place an order and pay for these immediately? I don't have anywhere near enough BTC on hand for 6 Single SC (which is what I wanted - I don't have enough for even one, and that's even with the trade-in discount).

I have no experience with bankwire transfer. Is it going to be quick and easy if I can get the money in my bank account tomorrow? Are there any safe ways to get $4228 in BTC quickly and safely? If anybody can help me I'd greatly appreciate it.

My bank wires in the past were processed on the same day, if you get there before 2PM you should be good, check with your bank on the cut off time. You'll most likely pay a fee, mine was $35. Just place your order with BFL select the bank transfer option, they will send you the specifics via email, take that info to the bank, simple.


Title: Re: BitForce SC - Pre Order List
Post by: duukat on June 24, 2012, 03:52:25 AM
I understand what BFL is saying when they want to give Bit-Pay the first round of pre-orders.  But why would they also accept bank wire transfers?  Are they doing it just because those are the two non-reversible payment options?  They can obviously take Pay-Pal because they take it on there other products.  Seems really sketchy to me.  I can't believe this many people are willing to throw money at BFL without even so much as a picture of what they are buying.


Title: Re: BitForce SC - Pre Order List
Post by: 1l1l11ll1l on June 24, 2012, 04:05:17 AM
I understand what BFL is saying when they want to give Bit-Pay the first round of pre-orders.  But why would they also accept bank wire transfers?  Are they doing it just because those are the two non-reversible payment options?  They can obviously take Pay-Pal because they take it on there other products.  Seems really sketchy to me.  I can't believe this many people are willing to throw money at BFL without even so much as a picture of what they are buying.

Seriously. I mean, have they even shipped any real products yet? And if they did, they probably only shipped those products to gain people's confidence so they'd make a huge haul and then disappear.

Where's my tinfoil hat.


Title: Re: BitForce SC - Pre Order List
Post by: kibblesnbits on June 24, 2012, 04:23:05 AM
I understand what BFL is saying when they want to give Bit-Pay the first round of pre-orders.  But why would they also accept bank wire transfers?  Are they doing it just because those are the two non-reversible payment options?  They can obviously take Pay-Pal because they take it on there other products.  Seems really sketchy to me.  I can't believe this many people are willing to throw money at BFL without even so much as a picture of what they are buying.

Seriously. I mean, have they even shipped any real products yet? And if they did, they probably only shipped those products to gain people's confidence so they'd make a huge haul and then disappear.

Where's my tinfoil hat.

For what it's worth, Ive got five singles running, five on the way.  The thought of sending 7k to upgrade them all didn't sit well, so I did one only. 


Title: Re: BitForce SC - Pre Order List
Post by: crazyates on June 24, 2012, 04:30:42 AM
I understand what BFL is saying when they want to give Bit-Pay the first round of pre-orders.  But why would they also accept bank wire transfers?  Are they doing it just because those are the two non-reversible payment options?  They can obviously take Pay-Pal because they take it on there other products.  Seems really sketchy to me.  I can't believe this many people are willing to throw money at BFL without even so much as a picture of what they are buying.

Seriously. I mean, have they even shipped any real products yet? And if they did, they probably only shipped those products to gain people's confidence so they'd make a huge haul and then disappear.

Where's my tinfoil hat.

If they were gonna drop hat and run, why would they ship 60k worth of Mini-Rigs days before opening the Preorders? And yes, I did just answer both of your questions at once.


Title: Re: BitForce SC - Pre Order List
Post by: gnar1ta$ on June 24, 2012, 04:37:34 AM
Without accessing the risks too closely, you could stick 100 coins in BS&T and get enough interest to cover the upgrade by October, and then simply work out if BFL or Pirate has the better track record.

If only I could get an account....


Title: Re: BitForce SC - Pre Order List
Post by: PatrickHarnett on June 24, 2012, 04:40:36 AM
Without accessing the risks too closely, you could stick 100 coins in BS&T and get enough interest to cover the upgrade by October, and then simply work out if BFL or Pirate has the better track record.

If only I could get an account....

There are lots of ways to get a psuedo account.  https://bitcointalk.org/index.php?topic=81542.0


Title: Re: BitForce SC - Pre Order List
Post by: kibblesnbits on June 24, 2012, 04:50:13 AM
I understand what BFL is saying when they want to give Bit-Pay the first round of pre-orders.  But why would they also accept bank wire transfers?  Are they doing it just because those are the two non-reversible payment options?  They can obviously take Pay-Pal because they take it on there other products.  Seems really sketchy to me.  I can't believe this many people are willing to throw money at BFL without even so much as a picture of what they are buying.

Seriously. I mean, have they even shipped any real products yet? And if they did, they probably only shipped those products to gain people's confidence so they'd make a huge haul and then disappear.

Where's my tinfoil hat.

If they were gonna drop hat and run, why would they ship 60k worth of Mini-Rigs days before opening the Preorders? And yes, I did just answer both of your questions at once.

I'll field that one.  If I sell out of all my FPGA inventory and plan on skipping town, what better way than to promise a game-changing product that won't be shipped until October (at best).  Right now they have over 150 orders, each of them at least $150.  Some are probably in the thousands of dollars.  

I'm still stunned that I paid $1299 for a product that does almost the same Ghash as a $30k product that shipped less than a month ago



A worst case scenario -


Title: Re: BitForce SC - Pre Order List
Post by: Luceo on June 24, 2012, 04:57:56 AM
Going to have to set up a lottery for one of the Jalapenos and see how it goes.


Title: Re: BitForce SC - Pre Order List
Post by: nedbert9 on June 24, 2012, 04:58:52 AM
I understand what BFL is saying when they want to give Bit-Pay the first round of pre-orders.  But why would they also accept bank wire transfers?  Are they doing it just because those are the two non-reversible payment options?  They can obviously take Pay-Pal because they take it on there other products.  Seems really sketchy to me.  I can't believe this many people are willing to throw money at BFL without even so much as a picture of what they are buying.

Seriously. I mean, have they even shipped any real products yet? And if they did, they probably only shipped those products to gain people's confidence so they'd make a huge haul and then disappear.

Where's my tinfoil hat.

If they were gonna drop hat and run, why would they ship 60k worth of Mini-Rigs days before opening the Preorders? And yes, I did just answer both of your questions at once.

I'll field that one.  If I sell out of all my FPGA inventory and plan on skipping town, what better way than to promise a game-changing product that won't be shipped until October (at best).  Right now they have over 150 orders, each of them at least $150.  Some are probably in the thousands of dollars.  

I'm still stunned that I paid $1299 for a product that does almost the same Ghash as a $30k product that shipped less than a month ago



A worst case scenario -

That's actually the most plausible con speculation.  I'd be bizarrely impressed with that one.


Title: Re: BitForce SC - Pre Order List
Post by: DavinciJ15 on June 24, 2012, 05:19:50 AM
BLF

Its funny you say that, because that is what I think of every time I see their name.

Lol. (http://www.blfusa.org/)

There are too many slag meanings defined for BLF what does it mean to you?


Title: Re: BitForce SC - Pre Order List
Post by: dave3 on June 24, 2012, 05:21:27 AM
Firstly, the initial orders will be grouped into a batch prior to shipment.  This will ensure no one is an unfair beneficiary of disproportionate hashing power.  Having said this, we only have so much production capacity and the initial order group will still do very very well.  That being the case, here are the rules we will stick to in releasing these units.

1/3rd of the units will go in order priority of purchase date.
1/3rd of the units will go to trade in customers.
1/3rd of the units will go to random orders placed in the first month (6/23 - 7/23).

Both priority customers and trade in customers may benefit from random selection prior to their natural shipping order.

Sounds like a fair way to handle the pre-orders.

If possible, please send out the wiring instructions this weekend for customers paying via wire transfer, so the transfers can be arranged to go out on Monday morning.

I have the old instructions from my March order, but I'm not sure if they've changed since then.  Thanks.


Title: Re: BitForce SC - Pre Order List
Post by: DavinciJ15 on June 24, 2012, 05:22:31 AM
I understand what BFL is saying when they want to give Bit-Pay the first round of pre-orders.  But why would they also accept bank wire transfers?  Are they doing it just because those are the two non-reversible payment options?  They can obviously take Pay-Pal because they take it on there other products.  Seems really sketchy to me.  I can't believe this many people are willing to throw money at BFL without even so much as a picture of what they are buying.

They have delivered on other products.


Title: Re: BitForce SC - Pre Order List
Post by: imsaguy on June 24, 2012, 06:22:36 AM
I understand what BFL is saying when they want to give Bit-Pay the first round of pre-orders.  But why would they also accept bank wire transfers?  Are they doing it just because those are the two non-reversible payment options?  They can obviously take Pay-Pal because they take it on there other products.  Seems really sketchy to me.  I can't believe this many people are willing to throw money at BFL without even so much as a picture of what they are buying.

They have delivered on other products.

Really?  4 MR shipped out of how many preorders?  The last singles order was fulfilled when?  What was the order date?


Title: Re: BitForce SC - Pre Order List
Post by: DavinciJ15 on June 24, 2012, 06:33:45 AM
I understand what BFL is saying when they want to give Bit-Pay the first round of pre-orders.  But why would they also accept bank wire transfers?  Are they doing it just because those are the two non-reversible payment options?  They can obviously take Pay-Pal because they take it on there other products.  Seems really sketchy to me.  I can't believe this many people are willing to throw money at BFL without even so much as a picture of what they are buying.

They have delivered on other products.

Really?  4 MR shipped out of how many preorders?  The last singles order was fulfilled when?  What was the order date?

I can't answer that and nether can you with exact to the right numbers and dates.  Thus your guess or generaliztion is inaccurate.  What I do know is enough orders have been filled to satisfy me.

I will agree that preordering from such a small company is a big risk.


Title: Re: BitForce SC - Pre Order List
Post by: Luceo on June 24, 2012, 08:58:40 AM
Edit:  Regarding refunds and charge back policy:  All sales are final unless we fail to perform.  That includes both performance and shipping targets.  60 days past target and we'll happily refund your purchase.  If you would really like a refund anyway, just ask and we'll probably be able to take care of you.  Nonetheless, we reserve the right to handle it on a case by case basis.

Is it fair to say that 'target' is 31st October, and therefore that products must be shipped within 2012?


Title: Re: BitForce SC - Pre Order List
Post by: dave3 on June 24, 2012, 12:07:48 PM
No guts, no glory.  :)


Title: Re: BitForce SC - Pre Order List
Post by: rjk on June 24, 2012, 12:08:48 PM
No guts, no glory.  :)
+1


Title: Re: BitForce SC - Pre Order List
Post by: SysRun on June 24, 2012, 12:59:13 PM
Nobody else noticed him saying they will refund if they are 60 days late on delivery? Surely that should 1 day... that must really fill you all with confidence lol

They have nothing for sale, they are taking your money to start development. Much better than getting the loan from a bank!

Good luck everyone *sarcasm*, I really hope you all get burned for being so stupid ;-)

Could say the same thing about the original singles... I'm getting burned all the way to the bank...

But, you know, that FUD serves a purpose, so I shouldn't discourage it.


Title: Re: BitForce SC - Pre Order List
Post by: Fjordbit on June 24, 2012, 01:54:21 PM
For example, if you can assure us that no more than 30 TH/s will ship per week, the early buyers can be sure to recover their investment in a reasonable time before the mining difficulty equalizes at 20x what it is now.

This is a little silly. At the present difficulty, these units pay for themselves in about 7 days. Even at 20x the difficulty, it's only 5-10 months (depending on when the reward halving happens). Current hardware has a payoff of 7 months. What you're asking for here is for a special advantage for the early receivers. Just release the hardware as it comes available (with the initial grouping that they indicated).

even if BFL could have capacity to rollout 200TH/s weekly, i think it would take 1-3 years for the network to grow to that level.

The current network hashrate (according to bitcoinwatch) is about 12 TH/s. 20x that is 240, so within 2 weeks the difficulty would be at that level. This plus the reward halving is what has killed profitability for video cards and FPGA (outside of BFL which takes trade ins for ASIC). This isn't will kill, if you are thinking about ordering anything other than BFL FPGA right now, don't bother because you won't get your money back. If you want a nice video card for gaming, then buy one and mine to get some of the money back, but expect that by December you won't get the cost of electricity.


Title: Re: BitForce SC - Pre Order List
Post by: Bitinvestor on June 24, 2012, 05:08:21 PM
Nobody else noticed him saying they will refund if they are 60 days late on delivery?
They have nothing for sale, they are taking your money to start development. Much better than getting the loan from a bank!

I think you hit the nail on the head. It is said that it takes about 6 months to develop an ASIC. End of October plus 60 days = 6 months + 1 week.


Title: Re: BitForce SC - Pre Order List
Post by: crazyates on June 24, 2012, 05:25:34 PM
Nobody else noticed him saying they will refund if they are 60 days late on delivery?
They have nothing for sale, they are taking your money to start development. Much better than getting the loan from a bank!

I think you hit the nail on the head. It is said that it takes about 6 months to develop an ASIC. End of October plus 60 days = 6 months + 1 week.

Yes, because they're just starting to develop their ASIC right now, after they've made announcements, posted estimated performance numbers, and opened a preorder.  ::) Why is it so hard to believe they've already been working on this for months already now?


Title: Re: BitForce SC - Pre Order List
Post by: DutchBrat on June 24, 2012, 05:26:07 PM
http://www.butterflylabs.com/products/

Edit:  Regarding refunds and charge back policy:  All sales are final unless we fail to perform.  That includes both performance and shipping targets.  60 days past target and we'll happily refund your purchase.  If you would really like a refund anyway, just ask and we'll probably be able to take care of you.  Nonetheless, we reserve the right to handle it on a case by case basis.


If would help if you clarify what the shipping date is !

October 2012.... October 1st or October 31st ?

Would make a difference of 30 days.....


Title: Re: BitForce SC - Pre Order List
Post by: ice_chill on June 24, 2012, 05:33:52 PM
http://www.butterflylabs.com/products/

Edit:  Regarding refunds and charge back policy:  All sales are final unless we fail to perform.  That includes both performance and shipping targets.  60 days past target and we'll happily refund your purchase.  If you would really like a refund anyway, just ask and we'll probably be able to take care of you.  Nonetheless, we reserve the right to handle it on a case by case basis.


If would help if you clarify what the shipping date is !

October 2012.... October 1st or October 31st ?

Would make a difference of 30 days.....

Good question, this makes a BIG difference especially to those waiting for their MiniRigs to arrive.


Title: Re: BitForce SC - Pre Order List
Post by: Bitinvestor on June 24, 2012, 05:46:26 PM
Yes, because they're just starting to develop their ASIC right now, after they've made announcements, posted estimated performance numbers, and opened a preorder.  ::) Why is it so hard to believe they've already been working on this for months already now?

Because they've been working on their other products up until now. The Mini Rigs started shipping a few days ago and now they will start working on their ASIC. It doesn't take much effort to estimate performance numbers.


Title: Re: BitForce SC - Pre Order List
Post by: Dargo on June 24, 2012, 05:52:52 PM
Yes, because they're just starting to develop their ASIC right now, after they've made announcements, posted estimated performance numbers, and opened a preorder.  ::) Why is it so hard to believe they've already been working on this for months already now?

Because they've been working on their other products up until now. The Mini Rigs started shipping a few days ago and now they will start working on their ASIC. It doesn't take much effort to estimate performance numbers.


They can't possibly have a production team, working on existing products, and a development team that has been working on ASICs for a while now?


Title: Re: BitForce SC - Pre Order List
Post by: Bitinvestor on June 24, 2012, 05:58:55 PM
They can't possibly have a production team, working on existing products, and a development team that has been working on ASICs for a while now?

Sure, time will tell who is right. I will be surprised if we see ASICs from BFL in 2012.


Title: Re: BitForce SC - Pre Order List
Post by: Dargo on June 24, 2012, 06:03:29 PM
They can't possibly have a production team, working on existing products, and a development team that has been working on ASICs for a while now?

Sure, time will tell who is right. I will be surprised if we see ASICs from BFL in 2012.

You could be right, but they've been pretty emphatic that they've really got their ducks in a row this time - we'll see.


Title: Re: BitForce SC - Pre Order List
Post by: imsaguy on June 24, 2012, 07:21:56 PM
I can't answer that and nether can you with exact to the right numbers and dates.  Thus your guess or generaliztion is inaccurate.  What I do know is enough orders have been filled to satisfy me.

I will agree that preordering from such a small company is a big risk.

My generalization is inaccurate?  Tell that to the list of people that haven't received their orders yet.  I know that isn't everyone, but how likely is it that everyone but the people that have listed their order info on the list have received their hardware?  I think its far more likely that things just aren't shipping.


Title: Re: BitForce SC - Pre Order List
Post by: cuz0882 on June 24, 2012, 09:56:00 PM
Ok BFL.. what about us waiting for Singles?

Screw those guys, don't even pick up the phone or return their emails... Just ship orders at random you already have their money, don't get concerned with things like business ethics. It's all doggy dog around here.


Title: Re: BitForce SC - Pre Order List
Post by: psahx on June 24, 2012, 10:30:04 PM
Watching...


Title: Re: BitForce SC - Pre Order List
Post by: simon66 on June 24, 2012, 11:03:32 PM
Can you guys please clarify a bit on this? Is there a picture I can see? The one on the site looks like a freaking giant metal plate. How many watts will it need.
If I order today, will I for sure have it on October?

Thanks.


Title: Re: BitForce SC - Pre Order List
Post by: jaebird on June 24, 2012, 11:29:11 PM
Can you guys please clarify a bit on this? Is there a picture I can see? The one on the site looks like a freaking giant metal plate. How many watts will it need.
If I order today, will I for sure have it on October?

Thanks.

Freaking giant metal plate...

That made me choke on my water! LOL


Title: Re: BitForce SC - Pre Order List
Post by: BR0KK on June 24, 2012, 11:35:41 PM
Can you guys please clarify a bit on this? Is there a picture I can see? The one on the site looks like a freaking giant metal plate. How many watts will it need.
If I order today, will I for sure have it on October?

Thanks.


As if they would do that on purpose ....:P


Title: Re: BitForce SC - Pre Order List
Post by: arklan on June 24, 2012, 11:36:48 PM
Can you guys please clarify a bit on this? Is there a picture I can see? The one on the site looks like a freaking giant metal plate. How many watts will it need.
If I order today, will I for sure have it on October?

Thanks.

that's the silicon wafer of the chips. not the finish product. to my knowledge there's no pictures of what they're actually gonna look like. though i'd wager, fromthe exterior, the singles would be... well, similar to the FPGA single, since they have the cases and such.


Title: Re: BitForce SC - Pre Order List
Post by: simon66 on June 24, 2012, 11:37:51 PM
Can you guys please clarify a bit on this? Is there a picture I can see? The one on the site looks like a freaking giant metal plate. How many watts will it need.
If I order today, will I for sure have it on October?

Thanks.

Freaking giant metal plate...

That made me choke on my water! LOL

http://www.butterflylabs.com/wp-content/uploads/2012/05/BFL-SC.jpg

Kinda reminds me of a CPU template that they use where my "dad" works. They etch them on these plates. (Or what looks like plates)


Title: Re: BitForce SC - Pre Order List
Post by: this time on June 24, 2012, 11:39:25 PM
I can't answer that and nether can you with exact to the right numbers and dates.  Thus your guess or generaliztion is inaccurate.  What I do know is enough orders have been filled to satisfy me.

I will agree that preordering from such a small company is a big risk.

My generalization is inaccurate?  Tell that to the list of people that haven't received their orders yet.  I know that isn't everyone, but how likely is it that everyone but the people that have listed their order info on the list have received their hardware?  I think its far more likely that things just aren't shipping.

Presumably, the money is being saved up to start the asic process which will have to be spent in one large chunk. After that hurdle, new money for orders will go towards filling the old orders.


Title: Re: BitForce SC - Pre Order List
Post by: dave3 on June 25, 2012, 02:02:58 AM
Has anybody who ordered with the wire transfer option received wiring instructions yet?  I'm ready to put in the wire transfer request so it will go out Monday morning, but haven't received instructions, yet.

I have the old wiring instructions from when I ordered my Singles last March, but I'm hesitant to just reuse those, in case they might have changed.


Title: Re: BitForce SC - Pre Order List
Post by: Morblias on June 25, 2012, 03:14:54 AM
Has anybody who ordered with the wire transfer option received wiring instructions yet?  I'm ready to put in the wire transfer request so it will go out Monday morning, but haven't received instructions, yet.

I have the old wiring instructions from when I ordered my Singles last March, but I'm hesitant to just reuse those, in case they might have changed.


Nope. Pretty pissed off about it too. I placed 2 orders ~2 hour after pre-orders went live, but didn't have the BTC for it so I had to use the wire transfer option. So now I have to wait for their instructions on where to wire it to and get placed at the end of the line.


Title: Re: BitForce SC - Pre Order List
Post by: hardpick on June 25, 2012, 03:20:22 AM
Has anybody who ordered with the wire transfer option received wiring instructions yet?  I'm ready to put in the wire transfer request so it will go out Monday morning, but haven't received instructions, yet.

I have the old wiring instructions from when I ordered my Singles last March, but I'm hesitant to just reuse those, in case they might have changed.


Current local time in Kansas City
Sunday, 24 June 2012 at 10:18:57 PM CDT


I don't think you will get an email till normal office hours ie Monday sometime


Title: Re: BitForce SC - Pre Order List
Post by: imsaguy on June 25, 2012, 03:21:13 AM
Has anybody who ordered with the wire transfer option received wiring instructions yet?  I'm ready to put in the wire transfer request so it will go out Monday morning, but haven't received instructions, yet.

I have the old wiring instructions from when I ordered my Singles last March, but I'm hesitant to just reuse those, in case they might have changed.


Nope. Pretty pissed off about it too. I placed 2 orders ~2 hour after pre-orders went live, but didn't have the BTC for it so I had to use the wire transfer option. So now I have to wait for their instructions on where to wire it to and get placed at the end of the line.

At least you didn't buy hardware right before their announcement and have your capital locked up that way.


Title: Re: BitForce SC - Pre Order List
Post by: Paladin69 on June 25, 2012, 03:45:23 AM
From the Pre-Order Form...

Quote
"Please be aware that your order date is set at the time payment is received"

I am indifferent on this.  I want to get on your list and have a set date for a Mini-Rig SC but I want to see that BFL comes through on delivery of my first Mini-Rig fgpa before I blindly start handing more money over this early.

Can people pay for the upgrade in installments to get the order date set?  It would be nice if I could mine a bit with my investment first to see that it works.

Also why is Dwolla not an option like before?


Title: Re: BitForce SC - Pre Order List
Post by: Garr255 on June 25, 2012, 07:07:05 AM
;D


Title: Re: BitForce SC - Pre Order List
Post by: joshv06 on June 25, 2012, 07:11:31 AM
Sorry if this has already been answered, but what is the power consumption of the Bitforce SC? Thanks!


Title: Re: BitForce SC - Pre Order List
Post by: mrb on June 25, 2012, 07:49:34 AM
Sorry if this has already been answered, but what is the power consumption of the Bitforce SC? Thanks!

Which one? Jalapeno is 2.5W, Single should be around 30W, Mini-Rig around 700W.


Title: Re: BitForce SC - Pre Order List
Post by: Ausversucht on June 25, 2012, 09:53:42 AM
Sorry if this has already been answered, but what is the power consumption of the Bitforce SC? Thanks!

Which one? Jalapeno is 2.5W, Single should be around 30W, Mini-Rig around 700W.


Where has this info been posted? Seems to good to believe given the hash rate.


Title: Re: BitForce SC - Pre Order List
Post by: mrb on June 25, 2012, 10:10:29 AM
This can be linearly extrapolated from the hash rates and from the claim that Jalapeno is "USB powered" (ie. 2.5W).


Title: Re: BitForce SC - Pre Order List
Post by: vapourminer on June 25, 2012, 10:42:45 AM
This can be linearly extrapolated from the hash rates and from the claim that Jalapeno is "USB powered" (ie. 2.5W).

USB 2 spec is 2.5 watts. but USB 3.0 can give 900 ma (4.5 watts).

did they say USB 2 or 3?


Title: Re: BitForce SC - Pre Order List
Post by: Morblias on June 25, 2012, 03:01:43 PM
When will you be sending out the email for wire transfer instructions? I placed my order 2 hours after pre-orders went live and I am now at the end of the line because I am sitting here waiting for an email from you guys.


Title: Re: BitForce SC - Pre Order List
Post by: Paladin69 on June 25, 2012, 04:09:17 PM
When will you be sending out the email for wire transfer instructions? I placed my order 2 hours after pre-orders went live and I am now at the end of the line because I am sitting here waiting for an email from you guys.

Same here.  I found it curious that they decided to not accept Dwolla & Paypal anymore.  Why?


Title: Re: BitForce SC - Pre Order List
Post by: imsaguy on June 25, 2012, 04:10:27 PM
When will you be sending out the email for wire transfer instructions? I placed my order 2 hours after pre-orders went live and I am now at the end of the line because I am sitting here waiting for an email from you guys.

Same here.  I found it curious that they decided to not accept Dwolla & Paypal anymore.  Why?

"Supporting bitcoin"


Title: Re: BitForce SC - Pre Order List
Post by: Hawkix on June 25, 2012, 04:18:45 PM
When will you be sending out the email for wire transfer instructions? I placed my order 2 hours after pre-orders went live and I am now at the end of the line because I am sitting here waiting for an email from you guys.

Same here.  I found it curious that they decided to not accept Dwolla & Paypal anymore.  Why?

Because when this ends as large SCAM, you will have no way to chargeback them.



Title: Re: BitForce SC - Pre Order List
Post by: silverbox on June 25, 2012, 04:24:24 PM
Which is likely to ship first Jalapeno or Single?

Same time?

Seems unlikely the Minirig SC will ship first..


Title: Re: BitForce SC - Pre Order List
Post by: Paladin69 on June 25, 2012, 04:29:36 PM
When will you be sending out the email for wire transfer instructions? I placed my order 2 hours after pre-orders went live and I am now at the end of the line because I am sitting here waiting for an email from you guys.

Same here.  I found it curious that they decided to not accept Dwolla & Paypal anymore.  Why?

Because when this ends as large SCAM, you will have no way to chargeback them.



I think you are right about not wanting to give the customer the ability to chargeback.  Check these posts out...

https://bitcointalk.org/index.php?topic=88903.msg979986#msg979986
"I have refunded your PayPal order for 5 singles. The Bit-Pay order, however, is not refundable. --Jody"

And this one...

https://bitcointalk.org/index.php?topic=88903.msg980556#msg980556
Orders made through PayPal can be refunded. Bankwire is not a method of payment we are refunding.

BFL says they are being taken care of and that customer service was misinformed...but only after someone made a stink about it here as their only recourse.  Those replies by customer service don't sound like people that weren't sure of themselves.  Those replies sounded very absolute.  I find that very unsettling that it came to this and I wonder how many others who don't post here might be taken advantage of?


Title: Re: BitForce SC - Pre Order List
Post by: ||bit on June 25, 2012, 04:46:58 PM
Ok BFL.. what about us waiting for Singles?

Get a refund now and pay for ASIC direct, or wait longer and hope you get them to mine a little before doing a trade-in.

I was told the other day that they were shipping about 50 Singles per day, and that it would increase from those levels. So, go figure why we still haven't received any Singles after they have breeched their shipping terms of 6 week upper limit for delivery. Anyway, if that rate is correct, to have waited 6 weeks and still not received any Singles is curious.

A reason to be skeptical of that rate (as having been accurate for any significant period), is on why would BFL have boasted that there was a big shipping day a week or so ago. Not sure if you remember that. If they had been shipping 50 per day, then why boast? And it was only a week after that boasting that one friend informed me that he finally received his Singles, and at about the same day or so a new thread opened on the forums from someone saying their Single shipment was received. The reeciept of these person's Singles coinciding wiht a typical devliery time after the boasting does not seem like a coincidence. So..my guess is that this claim of 50/day (if accurate) is questionable for anything more than the past few days.


Title: Re: BitForce SC - Pre Order List
Post by: Paladin69 on June 25, 2012, 04:50:09 PM
Ok BFL.. what about us waiting for Singles?

Get a refund now and pay for ASIC direct, or wait longer and hope you get them to mine a little before doing a trade-in.

I was told the other day that they were shipping about 50 Singles per day, and that it would increase from those levels. So, go figure why we still haven't received any Singles after they have breeched their shipping terms of 6 week upper limit for delivery. Anyway, if that rate is correct, to have waited 6 weeks and still not received any Singles is curious.

A reason to be skeptical of that rate (as having been accurate for any significant period), is on why would BFL have boasted that there was a big shipping day a week or so ago. Not sure if you remember that. If they had been shipping 50 per day, then why boast? And it was only a week after that boasting that one friend say he finally received his Singles, and at about the same day or so a new thread opened on the forums from someone saying their Single shipment was received. So..my guess is that this claim of 50/day is questionable for anything more than the past few days.

It is better to cancel now than take delivery I guess?  Because if you take delivery you have to double-down or only get half their value when you trade back in?

edit: btw did you get the refund on your wire transfer resolved from that other thread?


Title: Re: BitForce SC - Pre Order List
Post by: BCbitcoin on June 25, 2012, 04:57:39 PM
Ok BFL.. what about us waiting for Singles?

Get a refund now and pay for ASIC direct, or wait longer and hope you get them to mine a little before doing a trade-in.

I was told the other day that they were shipping about 50 Singles per day, and that it would increase from those levels. So, go figure why we still haven't received any Singles after they have breeched their shipping terms of 6 week upper limit for delivery. Anyway, if that rate is correct, to have waited 6 weeks and still not received any Singles is curious.

A reason to be skeptical of that rate (as having been accurate for any significant period), is on why would BFL have boasted that there was a big shipping day a week or so ago. Not sure if you remember that. If they had been shipping 50 per day, then why boast? And it was only a week after that boasting that one friend informed me that he finally received his Singles, and at about the same day or so a new thread opened on the forums from someone saying their Single shipment was received. The reeciept of these person's Singles coinciding wiht a typical devliery time after the boasting does not seem like a coincidence. So..my guess is that this claim of 50/day (if accurate) is questionable for anything more than the past few days.

That can't be true. That would add 830 Gh/s every month just from singles assuming they were just shipping Mon-Fri.


Title: Re: BitForce SC - Pre Order List
Post by: ||bit on June 25, 2012, 05:06:49 PM

That can't be true. That would add 830 Gh/s every month just from singles assuming they were just shipping Mon-Fri.

Yeah, there is that too. So, if the BFL Engineer that told me that was accurate, then it would only be accurate for a few days at the time it was told. Which is not very helpful information regarding the concerns I had.


Title: Re: BitForce SC - Pre Order List
Post by: Cablez on June 25, 2012, 05:14:15 PM
I am still foggy on what the whole VC funding comment was about. What did they need VC funding for if they received over $400,000 in pre-orders in a weekend? What do they use that VC funding for then?


Title: Re: BitForce SC - Pre Order List
Post by: rjk on June 25, 2012, 05:15:25 PM
I am still foggy on what the whole VC funding comment was about. What did they need VC funding for if they received over $400,000 in pre-orders in a weekend? What do they use that VC funding for then?
ASICs can cost $millions, depending on what process is used.


Title: Re: BitForce SC - Pre Order List
Post by: ||bit on June 25, 2012, 05:17:26 PM
It is better to cancel now than take delivery I guess?  Because if you take delivery you have to double-down or only get half their value when you trade back in?

edit: btw did you get the refund on your wire transfer resolved from that other thread?

I did not get the refund because, at the least, I did not push for it. After my thread, I got a response that I was not being ignored. And I reconsidered to give them more time.

Anyway, I am bouncing around now on what to do with it. Refund? Wait and hopefully receive a product then upgrade? I can see merit in receiving the shipment to mine a couple months, but at the same time I am not happy with how BFL treats customers by dishonoring shipping terms and poor communications. I know the guys that have actually received product from them are happy, and of course they would be. And then will defend BFL because of this. However, if they are going to deliver in 16 weeks when they promise 6 weeks maximum, then I think they should state 16 weeks maximum delivery time. It's ridiculous as a company to do this. This very dishonor of terms is what makes me eager to see competition rise. That is why I am keeping a close eye on the open ASIC project found in one thread in the forums. I'd like to see the guys that were doing a business designing and/or making FPGA boards to make competing ASIC boards. That will be when things get really good for bitcoin.

||bit


Title: Re: BitForce SC - Pre Order List
Post by: P_Shep on June 25, 2012, 06:00:16 PM
My problem is should I go ahead and trade in all 6 of my singles for SC singles, or sell 3 of them, and just get 3?

Decisions, decisions...


Title: Re: BitForce SC - Pre Order List
Post by: DutchBrat on June 25, 2012, 06:06:46 PM
I am still foggy on what the whole VC funding comment was about. What did they need VC funding for if they received over $400,000 in pre-orders in a weekend? What do they use that VC funding for then?
ASICs can cost $millions, depending on what process is used.

If they only got $400.000 in the feeding frenzy this weekend, then they better start mining themselves to recoup the remainder of the millions in R&D

Luckily they gave themselves a 2 month head start to mine (60 days after October before the refund kicks in) hahahaha

I love my tin-foil hat ;)


Title: Re: BitForce SC - Pre Order List
Post by: Serge on June 25, 2012, 06:16:27 PM
If they only got $400.000 in the feeding frenzy this weekend, then they better start mining themselves to recoup the remainder of the millions in R&D

Luckily they gave themselves a 2 month head start to mine (60 days after October before the refund kicks in) hahahaha

I love my tin-foil hat ;)

that's just in BTC, most new singles and minirigs are more likely to be paid by wire - so there could be another $500k-1mil of orders easy, just for the first pre-order day.


Title: Re: BitForce SC - Pre Order List
Post by: imsaguy on June 25, 2012, 06:28:02 PM
If they only got $400.000 in the feeding frenzy this weekend, then they better start mining themselves to recoup the remainder of the millions in R&D

Luckily they gave themselves a 2 month head start to mine (60 days after October before the refund kicks in) hahahaha

I love my tin-foil hat ;)

that's just in BTC, most new singles and minirigs are more likely to be paid by wire - so there could be another $500k-1mil of orders easy, just for the first pre-order day.

I've not heard of anyone getting emailed wire information for this preorder.  One person who I have talked to had a pretty early order number, but still hasn't gotten wire instructions.


Title: Re: BitForce SC - Pre Order List
Post by: Morblias on June 25, 2012, 07:03:42 PM
I've not heard of anyone getting emailed wire information for this preorder.  One person who I have talked to had a pretty early order number, but still hasn't gotten wire instructions.

I'm at #1798 and #1800 and have not received my wire info yet. So my 1798 will now become 2100 or some shit.


Title: Re: BitForce SC - Pre Order List
Post by: rjk on June 25, 2012, 07:08:06 PM
I've not heard of anyone getting emailed wire information for this preorder.  One person who I have talked to had a pretty early order number, but still hasn't gotten wire instructions.

I'm at #1798 and #1800 and have not received my wire info yet. So my 1798 will now become 2100 or some shit.
I doubt they will cause you to lose your place in line because of themselves not giving you wire info.


Title: Re: BitForce SC - Pre Order List
Post by: Morblias on June 25, 2012, 07:09:44 PM
I've not heard of anyone getting emailed wire information for this preorder.  One person who I have talked to had a pretty early order number, but still hasn't gotten wire instructions.

I'm at #1798 and #1800 and have not received my wire info yet. So my 1798 will now become 2100 or some shit.
I doubt they will cause you to lose your place in line because of themselves not giving you wire info.

According to their website, I am not in the wait time yet, because I have not paid (due to them not giving me wire info)

From their website:
Quote
Please be aware that your order date is set at the time payment is received


Title: Re: BitForce SC - Pre Order List
Post by: imsaguy on June 25, 2012, 07:27:47 PM
I doubt they will cause you to lose your place in line because of themselves not giving you wire info.

Surely you aren't talking about the same BFL that has been mentioned in this thread..


Title: Re: BitForce SC - Pre Order List
Post by: rjk on June 25, 2012, 07:28:49 PM
According to their website, I am not in the wait time yet, because I have not paid (due to them not giving me wire info)

From their website:
Quote
Please be aware that your order date is set at the time payment is received
Whoops, didn't notice that. Lame.


Title: Re: BitForce SC - Pre Order List
Post by: Paladin69 on June 25, 2012, 07:37:18 PM
Very lame.


Title: Re: BitForce SC - Pre Order List
Post by: KyleH on June 25, 2012, 08:12:57 PM
Same here, emailed them. Waiting for a response.


Title: Re: BitForce SC - Pre Order List
Post by: Epoch on June 25, 2012, 08:55:25 PM
scribed.


Title: Re: BitForce SC - Pre Order List
Post by: Xian01 on June 25, 2012, 08:57:00 PM
I'm a little bit nervous as I have not received an email confirmation from Bit-pay, no confirmation from BFL, and I'm out ~209 BTC :|

Here's hoping they just got slammed again with orders on this stuff, they are a small operation, it's going to take some time to sort things out, and nothing sinister is afoot.


Title: Re: BitForce SC - Pre Order List
Post by: rjk on June 25, 2012, 08:58:17 PM
I'm a little bit nervous as I have not received an email confirmation from Bit-pay, no confirmation from BFL, and I'm out ~209 BTC :|

Here's hoping they just got slammed again with orders on this stuff, they are a small operation, it's going to take some time to sort things out, and nothing sinister is afoot.
You should have gotten an email instantly, if you used Bit-pay.


Title: Re: BitForce SC - Pre Order List
Post by: Paladin69 on June 25, 2012, 08:59:19 PM
I'm a little bit nervous as I have not received an email confirmation from Bit-pay, no confirmation from BFL, and I'm out ~209 BTC :|

Here's hoping they just got slammed again with orders on this stuff, they are a small operation, it's going to take some time to sort things out, and nothing sinister is afoot.

If nothing sinister is afoot, then why not offer Dwolla and Paypal as an option like before?  The only payment options given are the ones where there is no accountability.


Title: Re: BitForce SC - Pre Order List
Post by: Grouver (BtcBalance) on June 25, 2012, 09:01:45 PM
they are a small operation, it's going to take some time to sort things out
This is not an excuse.
If you look how much money they are making, they could easily hire somebody wich is answering emails all day.
Really, if you read the forums about the average response time, BFL really drives away her customers.


Title: Re: BitForce SC - Pre Order List
Post by: Xian01 on June 25, 2012, 09:08:32 PM
You should have gotten an email instantly, if you used Bit-pay.

That's what I figured, and that's why I'm nervous. Checked my spam inbox @ Gmail and nothing... Have already sent two support emails into Bit-Pay linking to the invoice URL I got, at least confirming the order.

EDIT: Just as I sent this, I got an email reply from Anthony (Tony) @ Bitpay informing me the URL is effectively the receipt and everything is in-order with the payment. Thanks Tony if you're reading this !


Title: Re: BitForce SC - Pre Order List
Post by: flower1024 on June 25, 2012, 09:09:20 PM
I'm a little bit nervous as I have not received an email confirmation from Bit-pay, no confirmation from BFL, and I'm out ~209 BTC :|

Here's hoping they just got slammed again with orders on this stuff, they are a small operation, it's going to take some time to sort things out, and nothing sinister is afoot.
You should have gotten an email instantly, if you used Bit-pay.

i did not get a mail too and contacted bit-pay support.
they told me that they won't send a confirmation mail.
"Your order is good.  That comment is meant for orders placed through our
shopping cart, but right now it gets displayed on every receipt.

Just bookmark the URL of the receipt and that's all you need.  BFL's
database can take you from here.

Thanks"

this is what i got from bfl (prior to my payment):
"Thank you for placing your BitForce Jalapeno order.

This is confirmation that your order was successfully placed in our system.

If you've chosen an instant payment method and have completed that transaction, then your order is confirmed.  If you've chosen a payment method that requires additional information such as a bank wire transfer instructions, please stand by for an email from customer service within the next business day.

Kind regards,

Customer service team

BF Labs Inc. "

so i guess i am fine.


Title: Re: BitForce SC - Pre Order List
Post by: BFL-Engineer on June 25, 2012, 09:10:30 PM
I'm a little bit nervous as I have not received an email confirmation from Bit-pay, no confirmation from BFL, and I'm out ~209 BTC :|

Here's hoping they just got slammed again with orders on this stuff, they are a small operation, it's going to take some time to sort things out, and nothing sinister is afoot.

Dear Xian,

Thank you for your interest in our products. As we speak, we have a backlog of about 200 emails. We process them as fast
as we can, so it may take a short while before we can respond to you. Rest assured, your order is in place.


Please let me know if you have any questions.


Regards,
BF Labs Inc.


Title: Re: BitForce SC - Pre Order List
Post by: Xian01 on June 25, 2012, 09:16:35 PM
Thank you for your interest in our products. As we speak, we have a backlog of about 200 emails. We process them as fast
as we can

 Just as I suspected ;) Nothing sinister.

 Thanks a bunch for the response, and really looking forward to your new product line !


Title: Re: BitForce SC - Pre Order List
Post by: Morblias on June 25, 2012, 09:18:30 PM
Dear Xian,

Thank you for your interest in our products. As we speak, we have a backlog of about 200 emails. We process them as fast
as we can, so it may take a short while before we can respond to you. Rest assured, your order is in place.


Please let me know if you have any questions.


Regards,
BF Labs Inc.

What about us that had to select the wire transfer? Are we going to get our email instructions soon? Why do you not accept paypal or dwolla?


Title: Re: BitForce SC - Pre Order List
Post by: KIDC on June 25, 2012, 09:30:56 PM
I didn't have time to get BTC together for 6 Single SCs, so I'm yet another who's waiting on BFL to email regarding a bankwire transfer. I'm checking several times a day to see if the form has changed to accept PayPal.


Title: Re: BitForce SC - Pre Order List
Post by: jgarzik on June 25, 2012, 10:03:03 PM

I was disappointed that the bit-pay receipt did not include a line-item listing of what was purchased.



Title: Re: BitForce SC - Pre Order List
Post by: rjk on June 25, 2012, 11:16:33 PM

I was disappointed that the bit-pay receipt did not include a line-item listing of what was purchased.


I didn't get a receipt from Bit-pay, I got one from BFL. It looked like they were using a callback API or something. And the only detail mine had was the order number.


Title: Re: BitForce SC - Pre Order List
Post by: cuz0882 on June 26, 2012, 12:31:19 AM

Dear Xian,

Thank you for your interest in our products. As we speak, we have a backlog of about 200 emails. We process them as fast
as we can, so it may take a short while before we can respond to you. Rest assured, your order is in place.


Please let me know if you have any questions.


Regards,
BF Labs Inc.

I emailed you 5 days ago and still nothing. Only 200 emails in 5 days? That or your just ignoring those customers who have already entrusted you with their money..


Title: Re: BitForce SC - Pre Order List
Post by: imsaguy on June 26, 2012, 12:41:07 AM

Dear Xian,

Thank you for your interest in our products. As we speak, we have a backlog of about 200 emails. We process them as fast
as we can, so it may take a short while before we can respond to you. Rest assured, your order is in place.


Please let me know if you have any questions.


Regards,
BF Labs Inc.

I emailed you 5 days ago and still nothing. Only 200 emails in 5 days? That or your just ignoring those customers who have already entrusted you with their money..

It goes further than 5 days.


Title: Re: BitForce SC - Pre Order List
Post by: seriouscoin on June 26, 2012, 01:06:17 AM

I was disappointed that the bit-pay receipt did not include a line-item listing of what was purchased.


I didn't get a receipt from Bit-pay, I got one from BFL. It looked like they were using a callback API or something. And the only detail mine had was the order number.

Seems sketchy isnt it? a reciept with just order number is gonna be wack to fight in court.

Also why does BFL have time to reply in forums but not in their own email system?

I meant reading forums post by post would take a hell lot more time and just click "reply" and answer their customer's email.

I can type much faster than 200 emails a day. They sure can do better.


Title: Re: BitForce SC - Pre Order List
Post by: abeaulieu on June 26, 2012, 02:10:22 AM
Seems sketchy isnt it? a reciept with just order number is gonna be wack to fight in court.

Also why does BFL have time to reply in forums but not in their own email system?

I meant reading forums post by post would take a hell lot more time and just click "reply" and answer their customer's email.

I can type much faster than 200 emails a day. They sure can do better.


They don't reply very often on here. But one post on these forums is seen by most of those 200 people that sent those emails. Sounds pretty effective if you ask me.


Title: Re: BitForce SC - Pre Order List
Post by: seriouscoin on June 26, 2012, 02:26:16 AM
Seems sketchy isnt it? a reciept with just order number is gonna be wack to fight in court.

Also why does BFL have time to reply in forums but not in their own email system?

I meant reading forums post by post would take a hell lot more time and just click "reply" and answer their customer's email.

I can type much faster than 200 emails a day. They sure can do better.


They don't reply very often on here. But one post on these forums is seen by most of those 200 people that sent those emails. Sounds pretty effective if you ask me.

If its as effective as you said , we wouldnt see ppl coming to forums to complain. This isnt even their forums.

Any post on this forum is more of a general announcement/statement.

Their customers want to contact them to handle their request.

Have you seen any company does what you said in any other market?




Title: Re: BitForce SC - Pre Order List
Post by: gwillen on June 26, 2012, 03:21:56 AM
I am in a similar boat to the person who complained earlier.

I opted to pay through bit-pay, never got any confirmation from BFL, just a redirect to a bitpay invoice with a 15 minute ticking countdown. I paid, checked that the transaction was visible on bitcoincharts, but unconfirmed of course. The countdown ticked to zero without any acknowledgement of my transaction (which has since gotten confirms.)

So... what now? I have an invoice page that says it's expired, nothing from BFL, nothing from bitpay, and I'm out 200 BTC...

I have emailed bitpay, with no response so far, to see what happened to my transaction. I am not happy about the total lack of any sort of confirmation, though, even if it did go through. And if bitpay declares that they didn't get the coins in time.... what exactly do they plan to do with them in that case?


Title: Re: BitForce SC - Pre Order List
Post by: Serge on June 26, 2012, 03:28:39 AM
^^ reload that invoice page, it should show updated status

it would be great if BFL or Bitpay mailed the link and also confirmation email after payment clears.


Title: Re: BitForce SC - Pre Order List
Post by: gwillen on June 26, 2012, 03:30:57 AM
^^ reload that invoice page, it should show updated status

it would be great if BFL or Bitpay mailed the link and also confirmation email after payment clears.

Whooooo, thanks Serge. You're my savior today. After refreshing, I do indeed see an invoice indicating payment in full was received.

Might be nice if they made the page refresh itself automatically, to spare me the heart attack. ;-)


Title: Re: BitForce SC - Pre Order List
Post by: Xian01 on June 26, 2012, 03:43:42 AM
Might be nice if they made the page refresh itself automatically, to spare me the heart attack. ;-)

Are you using Chrome perchance ? I almost missed the small popup in the bottom right of the browser window telling me the page had changed, and to click the reload button; not sure why it didn't refresh automagically.

Edit: Chrome v19.0.1084.56, Mac, Adblock installed


Title: Re: BitForce SC - Pre Order List
Post by: gwillen on June 26, 2012, 03:46:04 AM
Might be nice if they made the page refresh itself automatically, to spare me the heart attack. ;-)

Are you using Chrome perchance ? I almost missed the small popup in the bottom right of the browser window telling me the page had changed, and to click the reload button; not sure why it didn't refresh automagically.

Huh. I am indeed using chrome, but I'm not aware of anything like that being a Chrome feature (and I didn't see it.) Maybe it's a feature of bitpay, and they just need to make it larger?


Title: Re: BitForce SC - Pre Order List
Post by: Serge on June 26, 2012, 04:02:24 AM
this is what Tony from Bitpay told me in PM:

"in the near future the invoice will auto-update when payment has been received.  For now there's a little yellow notification (like gmail) which some browsers cannot display."

i guess it's an issue with our Chrome browsers that don't display the notification


Title: Re: BitForce SC - Pre Order List
Post by: dave3 on June 26, 2012, 04:06:12 AM
I've not heard of anyone getting emailed wire information for this preorder.  One person who I have talked to had a pretty early order number, but still hasn't gotten wire instructions.

I haven't received wiring instructions, yet, either.  Order #1801.


Title: Re: BitForce SC - Pre Order List
Post by: streblo on June 26, 2012, 04:12:32 AM
this is what Tony from Bitpay told me in PM:

"in the near future the invoice will auto-update when payment has been received.  For now there's a little yellow notification (like gmail) which some browsers cannot display."

i guess it's an issue with our Chrome browsers that don't display the notification
I saw it in Chrome v19, Ubuntu 64bit


Title: Re: BitForce SC - Pre Order List
Post by: vapourminer on June 26, 2012, 04:47:58 AM
this is what Tony from Bitpay told me in PM:

"in the near future the invoice will auto-update when payment has been received.  For now there's a little yellow notification (like gmail) which some browsers cannot display."

i guess it's an issue with our Chrome browsers that don't display the notification
I saw it in Chrome v19, Ubuntu 64bit

firefox 13 displayed the notification also (win7 64 bit).

EDIT: with adblock


Title: Re: BitForce SC - Pre Order List
Post by: Luceo on June 26, 2012, 06:11:56 AM
I didn't see the notification in Firefox 15 Aurora, but I have adblock and noscript installed.


Title: Re: BitForce SC - Pre Order List
Post by: superman3486 on July 19, 2012, 04:18:06 PM
TO BFL  please PM ME BACK

I placed 2 separate orders for two of your SC. I will it be okay if I still bankwire the full amount of $2666 in one transaction for both?


Title: Re: BitForce SC - Pre Order List
Post by: CubedRoot on July 19, 2012, 09:23:53 PM
I just put my order in for an SC single.  I am order number 3598  so it looks like I am going to be waiting awhile for my SC Single to ship :(


Title: Re: BitForce SC - Pre Order List
Post by: runeks on July 19, 2012, 10:06:35 PM
Sorry if this has already been answered, but what is the power consumption of the Bitforce SC? Thanks!

Which one? Jalapeno is 2.5W, Single should be around 30W, Mini-Rig around 700W.


Where has this info been posted? Seems to good to believe given the hash rate.
This can be linearly extrapolated from the hash rates and from the claim that Jalapeno is "USB powered" (ie. 2.5W).
I find it odd that BFL doesn't state the power consumption of these devices. Perhaps they don't know and are afraid to qualify everyone for a refund if they state a figure that proves to be incorrect?

I'm considering buying a BitForce SC, but I'm not going to unless BFL states a figure concerning power consumption, and are willing to refund my purchase if it's off by more than 10-20% or so.
I know 40 GH/s at 30W seems good now, but if the network hash rate goes to 300 TH/s then that year of mining, in order to pay back the SC, will cost me a not insignificant amount (paying $0.35/kWh here) of money depending on whether it's 30W or 100W.

If nothing sinister is afoot, then why not offer Dwolla and Paypal as an option like before?  The only payment options given are the ones where there is no accountability.
They probably don't use PayPal because, first of all, purchases made from anything other than eBay are not eligible for the Buyer Protection that PayPal offers (ie. only the amount PayPal is able to get from BFL will be refunded), so customers wouldn't be safe anyway. Also, there is really no reason for them to incur the fees that PayPal charge (is it 3%?) nor is there any reason for them to leave it to PayPal to decide whether some customer is eligible for a refund. Sure, it might provide them with a few more customers, but it seems they have plenty already.


Title: Re: BitForce SC - Pre Order List
Post by: opentoe on July 19, 2012, 11:28:04 PM
This is the first time I have ever paid for anything that doesn't exist and knew about it and the wait times. Having read time and time again about how much money can be made on the first people that receive their rigs bothers the hell out of me. Is the system that unstable where one company can deploy/sell some mining rigs then only after a couple months make much much less? Here I am with a single pre-order thinking it may take over a year to pay back that $1333. To request a refund or not.

Also, why is BFL having such man power issues? Didn't they just receive thousands and thousands of dollars from all of us on a product that isn't even tangible? I'm wondering where is all that money going to? Maybe they just started their R&D on our dime? How powerful the thought of making money can be. Greed is the best motivator of them all.



Title: Re: BitForce SC - Pre Order List
Post by: Syke on July 20, 2012, 12:51:42 AM
Maybe they just started their R&D on our dime? How powerful the thought of making money can be. Greed is the best motivator of them all.

BINGO!


Title: Re: BitForce SC - Pre Order List
Post by: punin on July 20, 2012, 09:12:29 AM
Don't forget that BFL will also conduct an extensive "burn-in" with their products, thus raising the difficulty to say 5x the current levels BEFORE they ship.


Title: Re: BitForce SC - Pre Order List
Post by: runeks on July 20, 2012, 11:41:58 AM
Don't forget that BFL will also conduct an extensive "burn-in" with their products, thus raising the difficulty to say 5x the current levels BEFORE they ship.
If you're not factoring in a huge difficulty increase before calculating your ROI time, you're doing it wrong.


Title: Re: BitForce SC - Pre Order List
Post by: simon66 on July 26, 2013, 06:40:45 PM
Holy shit. A year later and still no product :S
Thank god I didn't buy ("I posted on page 6 I think")


Title: Re: BitForce SC - Pre Order List
Post by: Xian01 on July 26, 2013, 07:03:31 PM
All sales are final unless we fail to perform.  That includes both performance and shipping targets.  60 days past target and we'll happily refund your purchase.  If you would really like a refund anyway, just ask and we'll probably be able to take care of you.  Nonetheless, we reserve the right to handle it on a case by case basis.

 So I guess you reserved the right to not handle refunds anymore, huh ? ;)


Title: Re: BitForce SC - Pre Order List
Post by: DavinciJ15 on July 28, 2013, 01:57:11 PM
order Number 1864 shipped but not received
order number 12466 shipped but not received


Title: Re: BitForce SC - Pre Order List
Post by: Phinnaeus Gage on July 30, 2013, 04:58:18 AM
All sales are final unless we fail to perform.  That includes both performance and shipping targets.  60 days past target and we'll happily refund your purchase.  If you would really like a refund anyway, just ask and we'll probably be able to take care of you.  Nonetheless, we reserve the right to handle it on a case by case basis.

 So I guess you reserved the right to not handle refunds anymore, huh ? ;)

I deserve the right to stick it up BFL's ass every chance I get for payment on how Josh has treated their investors.

order Number 1864 shipped but not received
order number 12466 shipped but not received

Hey, Davinci. Just wanted to say that I've always considered you an alright guy.

Later, bud.


Title: Re: BitForce SC - Pre Order List
Post by: DavinciJ15 on July 30, 2013, 11:01:49 AM
Hey, Davinci. Just wanted to say that I've always considered you an alright guy.

Later, bud.

Thanks you will never know how much I needed that right about now.

Cheers

Davinci


Title: Re: BitForce SC - Pre Order List
Post by: hydroanonymous on July 30, 2013, 01:05:55 PM
I just put my order in for an SC single.  I am order number 3598  so it looks like I am going to be waiting awhile for my SC Single to ship :(


Are you still waiting??  i am ;[


Title: Re: BitForce SC - Pre Order List
Post by: Phinnaeus Gage on July 30, 2013, 02:41:37 PM
Hey, Davinci. Just wanted to say that I've always considered you an alright guy.

Later, bud.

Thanks you will never know how much I needed that right about now.

Cheers

Davinci

I'll assume with that statement there's something unpleasant going on in your life at the moment, and if that be the case I'll speak on part of many fellow bitcoiners in wishing a speedy resolve.