MODERATORS INVOLVED IN FRAUD, Probably working with scammers. Awarding coins he shouldn't.

Moderator
@saherhegazy82 Buyer here has reported you for this trade. Explain what exactly what issue have you had with your skrill trades.
Mar 29th 2017 11:13 AM

Dear Moderator, I make a living at Paxful nowadays and obviously I can't work. The idea of using Skrill relied on the following; having 3 Skrill accounts, one is mine saher.farouk@hotmail.com(USD) connected to my bank account at the UAE where I am a resident, a project manager and a business owner who recently got in financial trouble to withdraw money to bank, second one laura.hegazy@gmail.com(EURO) belonging to my wife who's European and through her account we can buy bitcoins cheap and create margin, and the third one g3eorge.atia@gmail.com(USD) belongs to my best friend, we are aging this account to use with the known instant method to buy BTC. After receiving the funds from Mr. Proxy they were moved to the EURO account for us to buy and we instantly tried to circulate it as we needed the coin. Both the Skrill and the BTC merchant accounts were immediately closed after that transaction. I have been communicating with BP CEO and support team since then and they are refusing to give any information, Skrill are also stalling.
Mar 29th 2017 11:15 AM

I don't want to forfeit using your services, I like it here. I will accept your decision. Thank you.
Mar 29th 2017 11:15 AM

my coins are on hold for a day vp1yMwP7z1q, I was not able to trade nor earn, and since the buyer paid nothing for that trade, while marking as paid. The buyer had willingly cancelled the other trade and I am doing my best. Buyer can resort to Skrill for reserve. Thank you very much. Please release me my coins if you can, I need to work, but again I will accept your arbitration as I need to get back to work
Mar 29th 2017 11:17 AM

Moderator
@saherhegazy82 So basically you are saying that your accounts got shutdown you had no clue, buyers here have been loosing funds because you said them your account Skrill account has been suspended that you neither can withdraw or do refunds. Over it you blocked these buyer so they can not open any new trade with you, but you moved remaining coins out now so even they try with an alternate account they account. Is that all correct?
Mar 29th 2017 11:23 AM

Only one account got closed laur.hegazy@gmail.com which is what we used to buy our coins through BitPanda. The others are working now, I confirm I have not access to that account. The reason why I blocked this buyer is that he consistently refused to send the verification I asked to resolve my issue with Skrill and BP. I moved my coins out as I am worried he may chase me with more fake account like the one he made imriich.
Mar 29th 2017 11:26 AM

Once again I will respect your decision, I believe I can do well with Paxful.
Mar 29th 2017 11:26 AM

Moderator
@saherhegazy82 There's nothing in your Offer/Trade Terms that a buyer will be asked for Identifications. These Buyers aren't fool for running around you like this, you made them loose money so they have to chase you around & blocking/moving funds out like this made it even clear.
Mar 29th 2017 11:36 AM

Moderator
I have already contacted skrill buyers in past asking them to a chargeback which 99% they can't neither these buyers. You have to add funds back & refund these buyers who you took funds from, current dispute will be closed for buyer. You have 24 hrs to refunds other skrill buyers, add funds re-open the escrow, if there's no refund in next 24 hrs your account access be blocked here.
Mar 29th 2017 11:39 AM

I have never had an issue in any of my trades, and I didn't fool anybody. In my terms I stated I will only release after I receive 100% verified funds and not a second before no matter how long that takes. If anything it was me who was chasing him for verification. Again he put my coins on hold for a day with another account that is fake, and stopped my business. I did nothing wrong, who is going to compensate me for that day I was on hold.
Mar 29th 2017 11:43 AM

I know that it is against the rules to have multiple accounts, it's against the rules to hold coins, it's against the rules to curse. I did none of that, all I asked for was to get my money, nothing else.
Mar 29th 2017 11:43 AM

I am not able to log in to my account, and I really don't understand why. I would like an explanation, I can't open a ticket because I can't log in.

my account id: is saher dot farouk at hotmail dot com thank you very much for your support

Hi,

Without any notice our account got closed they said it came from risk assessment team it can not be reversed or discussed and we can not have any other accounts. We did not violate any policies nor do anything wrong. We were advised to contact support who didn't reply.

We really enjoyed your service and we rely on it. Please assist us. BitPanda is important to us.

Hi,

We have a verified account with unlimited options, suddenly Skrill disappeared from our payment options and we were mainly relying on  it in our transactions.

We tried contacting support but we didn't hear back from them.

Can you please assist us? We used it many times than it disappeared without any notice.

Hello,

So my wife and I were really excited about using BitPanda, we made an account, got into the U-Verify process and everything seemed to work perfectly, until we decided to buy some coins using Skrill, then we got the message:

Processing (There is a problem with your order, please contact the support via support@bitpanda.com. You have used a bank account that can't be attributed to your account.)

That was around 10 hours back, we emailed support but probably because it is Sunday nobody is answering, we're using our own verified accounts and our own money on both Bitpanda and Skrill. Everything is good. Can anybody explain to me why this is happening?

Thank you,