No, the deadline is March 1st and we are in the middle of February.
In other words, they shift the goalposts back and forth when it's convenient for them. If you can't ship your fucking units in January, don't fucking say you're shipping in January. That was a hugely misleading move on their part.
They have not refused, they stated that they are not going too and "no news is good news".
In other words, they have refused, and think refusing is a good thing.
"They" did not purposefully mess up their own pre-order. Obviously things could of been better and there were bugs in the ecommerce process.
What the fuck? Nobody purposefully messes up their own pre-orders. I'm only saying that they were incompetent because they somehow managed to fuck it up. And yes, it's their fault. They had multiple options for payment providers and they picked one which has apparently never handled anything close to this level of demand. If they did their research, they would have picked a provider that had actually done load testing. Online shop fronts should be a solved problem by now...
Again, they are choosing to spend their time resources on building and shipping unit over customer service with a self-admitted "small team"
I'm not suggesting that they should have spent hours upon hours talking to every customer. They must have a system for tracking orders (although it could be pen and paper, I guess. Technology is hard to use right?). It's not hard to have automatic email updates to customers when an order is in build, shipped etc. If they haven't gotten that far then they're fucking liars for suggesting that are building a dozen units per day. Maybe have a quick post every few days on here to keep track of overall progress. This wouldn't take even 1% of one team member's time; they could even do it while taking a shit.
Of course, they've taken the high level of demand as a license for shitting on the face of their customers instead. They know that even if they do that, many are still going to order. Yet, if BFL hasn't fucked up their chips, Avalon will be competing which a company that doesn't leave dark brown stains and a bad smell whenever you deal with them. Unless you troll them over boxes of fans.
Yes, there is no date and they have alluded to this in the newsletter.
Nice of them to be honest about their incompetence.
Anymore mis-representations for us? Just because you are not happy doesn't mean you can make stuff up. Be honest.
I don't think anyone really cares what I post about, but it's fun to aggressively take sides. There are enough with blind faith in Avalon (or paid off by them) on the other side to balance it out. Going by the thread title, you're basically expected to take a side.