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Faucets are only disabled for those who abuse it. Often for players who continuously withdraw from faucets after reaching a withdrawable amount.
Well, we will never really know if @WTFTX did abuse the faucet and we can't be sure about it because we know that this type of bans and prevention systems aren't flawless or perfect so some innocents will always get caught up but @DarkDays is right, contact the support to see the reason for disabling the faucet.Oh yea I probably would have been considered as abusing it as I withdrew a lot more than I thought I did.
What kind of strikes me as odd though, is the faucet is under a tab called "Rewards" with a little gift icon. Their reason for having the faucet is to "test gameplay". Isn't this what playmoney is for? Why have a faucet you can level up at all at that point, and why put it under a rewards tab?
They did re-instate the use of my faucet after talking to support so I'll give them a hats off, but still find the whole idea strange. Thanks though, good customer service.
