I like the idea behind the site but in all honesty the site is garbage.
I'm not a betting man most of the time, but i do like to throw in a few wagers from time to time.
Why cant the site be more simple ? I mean "win" "loose" and so on?
I tried to place a bet like 10 times on Germany winning vs Brazil but it just doesn't let me place it.
If you plan on running the site as it is, it will never have any success. People like it simple.
I also believe as they are doing its not working for them they need to settle things very quickly and I have few bets and after match I check then I realize these are still unmatched and I have nothing with result grading is also very slow
So let me tell everyone here a story.
First you got paid for taking a survey and did it trough multiple accounts, then we gave you bonus on site (that you must play 10times over before its available for withdrawal). You requested withdrawals before even playing, yet we approved it just to keep you happy.
Then you found a bug on our site and abused it in order to be able to request withdrawal for 5 times your balance. No intentions of reporting the bug, instead decided its good idea to give us bad PR here and complain? Complain we are not giving you the money you are trying to steal?
Also it was funny how you wanted 0.3BTC for your signature per month as this is what you are getting now.
Our policy in such cases will be to remove balance and disable promos and support on the account.
I assume the main issue comes from the fact you expect the site to function as a traditional bookmaker, which is not the case. Try to read our info and tips section and you should be able to understand what's the difference to traditional bookies and how to place a bet, what is the difference between open and matched bet etc -
https://betabit.co.in/info-and-tipsMost of peoples don't like to read rules and faq section and try to bet and in this process if they have some problem then they start to cry its garbage or failure just check its in beta mod and they are trying to fix all things which need some time
This is exactly the thing. Why would i need to read the faq section or tips when i enter a betting site. Having it built up as it is right now doesn't affect me one bit, as i will leave and take my money elsewhere.
It affects only the site owners as they are missing out on potential money. If they don't like profit, then that is on them.
You want to play on a betting exchange while refusing to understand what a betting exchange is?
I admit, it does have a learning curve, but we are not the first to come up with this idea and we take pride in site UX and simplicity.
We understand educating newcomers will be important for our platform, we are working on an interactive tutorial and a video tutorial.
Another idea that we have been bouncing around is having a button which simply makes the "Lay" functionality invisible.
However just trashing on us here took you more time and effort than actually learning what is a betting exchange from a short article or video.
Telling Betfair they are idiots for building such a complicated "garbage" platform would be comical.
Thank you for your feedback.
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