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Hi i have in Cryptopia 2600 synx for long time...it seems that the developers have no intererst of help in any way...,
The wallet i did download is not syncing and there is zero help....
This project seems to me craby sh...
if cryptopia are refusing to update the devs can't do a thing they even gave about a months notice
IMO 2 groups are responsible for your issue, yourself for leaving coins at an exchange and cryptopia for not updating (probably want more listing fees).
contact support at cryptopia really is your only chance though its a slim one