thank you URSAY,

I was feeling frustrated at the lack of response from the support system on the website. 

approx how long should i expect it to take from now? 

yes, i did file the online form the same day..

M03338532X is the proper number for me - the account my deposit was evidently sent to was M0338532X

thanks for your prompt response!   

hi charlie,

my deposit - was sent to the wrong mtgox acct number as per the email i got the same day.

order id is a4c81489-5c9b-43bb-8556-7232450475f8

they need to add another 3 between the other two threes on my mtgox acct number to correct it

thanks!

edit - i might add that i copied and pasted the acct number directly from my mtgox acct page - definitely not my typo error on the order