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Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
i had resubmit the swift record from bank , please recheck for it, This is my ticket number WNM-914-53128. Thanks in advance.
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Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
Can you please help to look at it? it's more than 72 hours, didn't get any reply. the ticket number is #IGJ-368-15949 Thanks in advance. #184746949 +XXXX.XX USD Manual deposit egopay 05.12.13 14:44:19 Can u check for me also, This is my ticket number #GLB-742-93225.
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This is my ticket number #GLB-742-93225.
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Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
ok. Can u check this for me. Details of Payment: FFC ACC.9311.23440 ACC ID S165361E i had sent all the document record, hope can get reply from btce. Thanks.
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As to my last post, has anyone ever deposited money and not have a hold, your account simply doesn't say anything, sent them 60k+....still nothing. How long should I wait, they did say give them 5 days after i submitted my ID.
yes, same case also, deposited money and not have a hold, my account simply doesn't say anything, but my case is ,i sent on 8/11/2013 from my country Malaysia, then i check with my bank says that the money had received on 11/11/2013. i had sent many ticket but got no reply. Today i submit a new ticket with all the scan swift record and my proof of identity,see got any answer or not.
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