after days of silence I got a new request

https://support.hitbtc.com/attachments/token/XiIiA8XCj9KZMjZ43iEVEBC4p/?name=2fa+docs+2.png

I did another selfie

let's see if it will work I keep you updated.

thank you for your support

I usually use Binance, Bitfinex and Gdax, that for me are the best because OKEX HUOBI and similars I don´t like.

Yes I have nothing in the account, but in other exchanges I have a lot of money.

I wanted to buy bitcoin private so I was thinking that one of the top 10 exchange like hitbtc was more professional.

Doesn't matter I have anything in the account, now I'm worried of what could happen if I was moving 100.000 or more there.

What to do now? why I should go to the police, I just want they let me login in my account only this can be the guarantee, otherwise everybody should be scared of, that an exchange do not recognise your passport, mobile and email, if you lose your google auth.

I lost the google auth for hubby and they called me and let me login in less of 1 day.

Hitbtc his not answering anymore to my tickets!!!! after 7 days of chats where I showed them ALL THE INFORMATION wanted,
but now to don't let me login they just asked me the FIRST EMAIL received from hitbtc which day was!!!!!
this is something really serious!

Please some of the staff of HITBTC should help me and do not scary other users, for sure I will find other people got serious problems from HITBTC if they act like this!

Imagine to have investments blocked in crypto that move of 50% in a week, down.

that's it I wait other suggestion, I wait to use a lawyer but if you know emails of chilean and Hong Kong authorities I will start
to email them with all the email and answers sent to me.

Please I need help,

are 3 months I cannot log anymore in HITBTC

I asked them to remove the google auth that I lost with my mobile and I didn't have a back up.

So I gave them ALL THE INFORMATIONS, my passport, they asked me a selfie with ID and I did,
everything!

after 7 weeks of emails, they asked me something impossible:

"
Dear Trader,

We ask this information for security purposes as we must be absolutely sure that you are the account holder.  You should have received an email verifying to open your account which has the date we are looking for. 

Best Regards,
Pablo Gamblin
HitBTC Support Team"

of course I don't have such email!!! why I should keep such email, and if I lose that email also? I should lose 1.000.000 USD
in my account?

I please some of you to help me to report to Chile or Hong Kong authorities the abuse of my case.
I did all the possible to get access to my account.
I asked a phone conversation and nobody call me. They don't have numbers.

I'm really worried. I do not have assets inside my account but I have my personal data and email I want to use
for my account, I do not want open a new account in an exchange were if you have a problem they keep the account
and the assets you could have inside for them.

Very scared about HITBTC now.

Please help in somehow!

Do you know a website that sort the coins or tokens by profit sharing?

and market cap also

thank you

interesting

there is a website that show and sort all the coins or tokens sharing a profit?