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The Sunday Hi-Roller 11-game was reduced from 10k to 5k chip entry. Please put it back to 10k. There are a handful of regs who consistently play this and you may lose them by reducing the buy-in. I'm going to guess that Ugot0chance, BertBert, and ohhhhhsnap who all play this regularly may be substantially less enticed to play it and may now sit this tourney out as a result of the changes. There could be a few more like beansontoast, MrBug and UniverseAAA who I would imagine are not excited about playing a smaller buy-in. It's bad enough that the structure is way too slow and it takes 3 plus hours to finish what is essentially a sit and go. Playing for less just makes it worse.
This was the only tourney that a lot of the players who play the mid stakes mix cash games actually played. You may have killed it. I understand that that this tourney was changed due to the rise in BTC price, however I believe the buy-in was too small to begin with. I think you are having trouble grasping how big of a percentage of your site's draw is mid stakes mix game players. You should have tourneys for them. You now have 0 tourneys that cater to them.
A lot of the players who play this tourney have the ability to chat. I suggest next time asking them before you alter the buy-in.
Thank you for your input, SwC always appreciates different players perspectives and will take these thoughts into consideration, while maintaining our overall vision for the tournament schedule. Looking at the numbers, the new 5k buyin had 14 entries, including 4 of the 6 players you mentioned. The week prior, the last 10k, had 9 players, including 4 of 6 of the players you mentioned. We will continue to monitor the demand, and if it continues to grow at the 5k level, we will look into adding a 10k again. It seems that every time SWC actually responds to a post I make here, SWC proceeds to nitpick small details and find fault in them to somehow discredit very valid points. The following points I made were not addressed: 1) Tourney changes were not discussed prior with any of the players listed above. Without the 6 players listed above. Almost all of the the previous 10k 11 games tourneys would have either not met the minimum amount of players to start or would have had substantial overlay. 2) Structure is too slow (possibly late registration is too long). 1st 30 mins is a huge waste of time. You will notice that certain players never register on time yet almost always play. 3) Tourneys that cater to players who play mid stakes cash games are needed with larger buy-ins. Not everyone who plays on seals is broke. You have players who like to play bigger games (most of the non heads up games that run are mixed games). You have degenerates too. You are not catering to either of them. Instead what I got was a desperate and flawed response attempting to prove that SWC's decision was correct. You pointed out that more players entered on the 1st week. First of all this proves absolutely nothing since it is only one week. Second, it is almost guaranteed that it will result in more players the 1st week or 2. The regulars who liked the 10k showed up assuming it was a 10k and played anyway. And sure you got a few new players since it got reduced, but will they keep coming back like the core group has? It will take time to see if you retain these players who were the reason the tourney had run in the 1st place. Thirdly, the prize pool actually got reduced: 14 players at 5k each is a 70k prize pool where as 9 players at 10k each is a 90k prize pool. You actually made the tourney smaller. And it probably pays out an additional slot or 2 which really reduces 1st place. Not exciting to play for 3 or 4 hours to make 3x your buy-in. And finally, change is bad. You really shouldn't be changing things unless it is absolutely necessary. The 10k 75k guarantee has ran every week that I can remember and it never overlays. Why fix something that isn't broke. Regarding the change in the 11 game tourney. I do think running it earlier is better. This was a positive change and very smart to coincide the change with daylight savings. I don't see how the Big BTC being this late was or is a good idea other than to cater to the Aussies. And it's not even Sunday when it runs in Australia. It's Monday morning. Don't Aussies work on Mondays? Most major MTTs fire between 1 pm EST and 4 pm EST. Right after church on both coasts and just in time for the NFL games. The Big BTC now starts at 7pm EST. I don't possibly see how this caters to the people in the USA. Registration is right during dinner time for more than half the country. And on the east coast the tourney won't end until after midnight. But meh these are just tourneys and not that important anyway. Reduce the heads up rake in cash games. That's important. Discouraging cash games from starting is what will eventually kill your site. On the plus side, my original post wasn't deleted. Although we appreciate feedback from players, SwC's decisions are not solely based on them. We will take into consideration your suggestions and see if any of them make sense to us. We also realize that it is impossible to make all players happy with every decision, and understand that although adjustments may attract some players, they may make other players feel "they are not worth it", and that ultimately we will do what we think is best for the long term health and growth of the tourney schedule and site. Also, there are 6 player Sit&Gos at all buyin levels and are completed faster for many mix games, this may be a solution for you and your 5 or 6 poker pals who are looking to play higher and faster. And, of course, there are always cash games that can be played at any level that seems worthwhile to you. Thanks again for your suggestions Mr treBBert and good luck at the tables! You act like sit and go actually run on the site. Besides flips, you can never get a sit and go to run in any timely fashion. HH does not know what they are doing for tournament scheduling, but you will stand by them regardless. I will tell you this much, the changes HH has pushes has made me play elsewhere. This is in addition to the plague of HH on the site, which I tried to overlook but now the tournament schedule was so crazy I have no desire to keep playing there all the time. |
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They can willing flip back and forth too. hH also says they know what the "big announcement" is, and keeps talking about it. Also, is definitely still helping with the tournament schedule. That was all a lie to take heat of HH I think, but they still shove green text at people to show they have power.... |
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As soon as they reopen the thread lets bomb it.
Fairly shit idea I'd say. Why continue to spam the thread; it's pointless. What questions didn't they answer that you were so keen to keep reposting, I legitimately stopped reading your posts. I saw answers and apologies regarding all changes they've made for a while. I might not agree with some things but it all seemed above board, apart from forgetting to update one part or another of their website or social media when changes where made. Your posts and gripes with them are exactly why I suggested this thread be created for a discussion not moderated by one side or another. I was fairly pissed to find that thread locked. Until the shitshow that started over chatting and escalated from there, it was the right place to discuss tournament schedules and at least bend their ear to changes or features you wanted.
I'm also going to point out that I still find them to be more than reasonable in most situations. Hell a member of our little forum tournaments was gifted 20 Krill to top them up to 500, at their request, so they can participate in the table chat. Just another sign that they just dont care.
These rats even blocked me from twitter months ago. Same old.
Maybe exit scam coming soon.
I can only imagine why  I want to try their tournaments but need some free time for it, i will try to join them this weekend.
They are fun, and there's a pretty good range. Personally I really enjoy playing their Thursday Double - You play 2 tournaments at the same time and there is additional prizepools for the best finish across both for the week, and an additional one if you take first in both. You should keep an eye out and come join the forum tournament we run weekly that they sponsor an additional prizepool in and take 0 rake from. #4 Bitcointalk Poker Series @ SwC Poker (0.06 BTC, BIG BTC Ticket by SwC) That's a link to the current series, which is nearly over. Hahaha, gifted 20 Krill, you do know that krill have no value right? I have around 40000, am I rich now?? hahaha Feels like the asked you to make this comment  . Also, they never made clear about the 2 suspicious account they affiliate with, just spreading lies about it. Their comments are really odd and random. They are never active in any discussion and then just show up with that. And the fact they are all about giving SWC a break for forgetting to update their site and the players about rake increases... WTF, Even if it is still low that's still a big deal! That was a PR post all the way! |
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As soon as they reopen the thread lets bomb it.
Ha, they are not even giving the chance. Posted a new series schi and insta-locked it. I guess we'll just make this one the main thread then, since SWC decided to shut down the other thread.
It would be more active and helpful than the main one... New players have to come here to ask questions now, as they don't have the krill for chat, and the other thread is locked.... Good moves by SWC.... |
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I have been playing in this site in the past weeks but i don't have much luck, on my last run get busted with AQ vs AK... I want to try their tournaments but need some free time for it, i will try to join them this weekend.
I see some cash tables has a jackpot amount on the top, does anyone know how to win that jackpot?
When games get going it can be pretty action packed. Tournaments can actually be quite soft. The bad eat is aces over kings getting beat or better I think. |
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The last post by "SwC_Poker" is almost certainly written by higherhighs, just by the way it is written.
Guess SWC did change ownership after all.
Does sound like HH a bit... The fact they locked the other thread is crazy! |
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Wow - they did a mass cleanup, even the post to this thread, which was made a month or two ago. They cleared almost 2 full pages of posts... WTF!?!?
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In chat they said HH is no longer a chat mod and no longer has green text! The site is a little better now!
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HH is basically trolling xGoodfella in the chat right now...
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The evidence is plenty in the way they are misrepresenting facts to state nonsensical statements in an effort to create a false narrative regarding me and SwC.
Ive 'arranged' for people to be chat banned from a discord channel, just another lie in some attempt to discredit me.
Here is an example of you asking for someone to be banned on SWC because of their interaction with you on Discord. Should I post more?  I am soooooooo sorry that it is no longer fun for you guys to play poker at SwC because you cant be abusive and use racial and homophobic slurs at will, like it was just a few months a go.
Does SWC condone your sarcasm and vitriol? Seems really unprofessional to me, but hey, it's their site to burn to the ground if they want. I take exception to you claiming that I use racial and homophobic slurs. Please back that up with a screenshot or apologize. That is what has changed......you want to take all of your anger out on me, that is perfect, that is why I volunteered to be a part of the change that is happening.
A business doesn't want you to chat on their site/property, that is it. It doesn't matter if you don't agree or don't like the new rules, or that you don't like how they decide who to mute and when. Making me disappear changes nothing. Everyone is still accountable for their own actions and every business makes their own rules.
The focus remains on me, because abusers need someone to abuse, and I am tangible. I am something that can be targeted.
Just think about all of these attacks and accusations........regarding chat.........and not poker.......on a poker site.
I am so proud of SwC and the progress they have made in a few months.
You have gotten way off track here in your haste to paint every SWC player with the same brush. Please stop trying to make every argument about you being victimized by these supposed "racist abusers" on SWC for just a minute. Let's go back to my original questions. 1. How would having a specific username on Bitcointalk prove that the same person owned the account by the same name on SWC? 2. Isn't it reasonable to assume that you would retaliate against players who post here under their real names, as you have done on Discord (see above screenshot)? The irony is not lost on me that the abusers are the ones that now feel like they are being abused......even if the reality is they are just being held accountable for their actions.
Really? Where did I say that I felt abused? When have I ever received a chat ban? I look forward to your professional and on-topic response to my questions. What is that proof of? That I withdrew my support for BertBert? Where did I ask for someone to be banned? How am I supposed to answer your lies? Obviously there is no need to go back and forth with you and BertBert, I have nothing to prove and no one to answer to except SwC regarding my actions. So, once again, a long-winded post about chat and nothing about poker.....while attacking me......where have I seen this before? If you don't enjoy SwC anymore, that is sad, because the only thing that is changed is the chat culture and abuse. The poker is still the same. Even a little more enjoyable for good people. I wish you guys the best in finding a new home that accepts you for who you are....you know the type of person that talks about businesses burning to the ground. This is just getting crazy now. HH is contradicting everything SWC is saying.... Some truth in all of this would be nice... |
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Really sad to see such disappointing customer service from the SwC Poker. Not responding to valid questions and downright deleting them is a bit absurd and speaks to the amount of unprofessionalism these guys have developed recently. Which is a shame because I used to consider them as one of the top dogs in the industry.
I think if we raise our voice and create enough ruckus the higher management will hear us and correct these malpractices. I think this is mostly the lower management that is being so shady and weird.
I guess we'll wait for an official response, but SwC does seem to be going down the drain lately.
No. We have attempted to make this as clear as possible. Higherhighs, nor any other player, represents or speaks for SwC. If they have given you that impression it was either a misinterpretation or a misrepresentation on their part. The only official messages from SwC will come from clearly identified SwC accounts.
From the viewpoint of most players, Higherhighs does represent SwC in chat. Higherhighs is implementing chat policy changes dictated by SwC. Higherhighs is asking players about improvements to the site they would like to see. Higherhighs is making announcements for SwC. Higherhighs has a direct line of communication with SwC. SwC's actions and inactions create a public perception and this matters. Just saying that "Higherhighs,nor any other player, represents or speaks for SwC" does not make it so. They are only making things more confusing and negative with their answers that make no sense |
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SWC, HH and this other guy are straight up lying all the time.
Great representation.
This is mind-blowing! I would love to screenshot the SWC response and post it in the chat box when HH is on and see what they say about it. Maybe when my HH ban is up... |
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But, what about HigherHighs? They do not speak for SWC?
Also, at one point ETF had the same green text as HH.
No. We have attempted to make this as clear as possible. Higherhighs, nor any other player, represents or speaks for SwC. If they have given you that impression it was either a misinterpretation or a misrepresentation on their part. The only official messages from SwC will come from clearly identified SwC accounts. There are a few players that have green chat text but it is not an indication of any official position or authority. There are also other players that chose a custom chat color when that option was available for a limited time. If they have not changed their color since that time it will remain. For this reason chat colors alone are not used as a method to signify anything. Official accounts will be clearly identified as such; for example, SwC_Support is an official account used by support in chat. Higherhighs, along with any other player, is free to send in screenshots of chat that they feel violates the rules posted. The decisions regarding whether this will result in a mute is then made by SwC management.
As we do not currently have a chat moderator present there have been a number of players that have assisted with this, and with relaying player feedback. But as always we invite all players to directly give us that feedback or message if they choose.
If any player has made comments with the intention of representing themselves as a part of the SwC team we would ask you to email support with a screenshot because this is not true and would not be allowed.
So, I guess HH has been lying in the chat and they are not actually a moderator.... Or so SWC says.... |
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But, what about HigherHighs? They do not speak for SWC?
Also, at one point ETF had the same green text as HH.
No. We have attempted to make this as clear as possible. Higherhighs, nor any other player, represents or speaks for SwC. If they have given you that impression it was either a misinterpretation or a misrepresentation on their part. The only official messages from SwC will come from clearly identified SwC accounts. There are a few players that have green chat text but it is not an indication of any official position or authority. There are also other players that chose a custom chat color when that option was available for a limited time. If they have not changed their color since that time it will remain. For this reason chat colors alone are not used as a method to signify anything. Official accounts will be clearly identified as such; for example, SwC_Support is an official account used by support in chat. That just isn't true though. I rubbed HH wrong and they said they were going to ban me, then I was banned from chat. If that is true, then why do you continually let HH act like they represent you in the chat. It has gotten to the point where people have issues and are asking if HH is there and talking to them about it. You could go in the chat right now and ask if anyone thinks HH is part of the SWC team and you will get a large I'm out of responses of people saying yes. If HH is fraudulently representing themselves in the chat why wouldn't you ban them so they wouldn't continue to do so? |
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This was a legitimate question. ETF was green text. You were just asking about them, not attacking them. Not sure why they deleted your post on it. Also, interesting that they said nobody in chat is part of SWC or speaks for them. HH proves that isn't true. just because they are a volunteer doesn't mean they aren't in a position of authority somewhat. HH also works on tournament setups and support issues so I feel like they do speak for seals...
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A thread not moderated by SWC management for players to talk about playing on SWC.
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SWC just deleted this post twice but I will post it again as it is very concerning! If you delete it again I will post it again.
If you have issues with another player please email support. This is not the place to post personal issues or attacks regarding other players. Posts made solely for this purpose will be deleted. Isn't ETF staff? They usually have green text and are always promoting tournaments and time left to register. No. There are no staff members that are currently present in chat. When an official site representative is added they will be clearly marked as an employee and representative of SwC. Messages from any players in chat or made on any other venue are not official and they do not speak for SwC. But, what about HigherHighs? They do not speak for SWC? Also, at one point ETF had the same green text as HH. |
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SWC just deleted this post twice but I will post it again as it is very concerning! If you delete it again I will post it again.
If you have issues with another player please email support. This is not the place to post personal issues or attacks regarding other players. Posts made solely for this purpose will be deleted. Isn't ETF staff? They usually have green text and are always promoting tournaments and time left to register. |
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