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Hello, We have not had any outages and we can confirm that the full chart data is on the server. This can happen if you computer is offline and not receiving the data for a period of time although it should resync when your connection comes back. Please right click on the chart and hit 'Refresh' to see if that refreshes the data. Please ensure that your computer has uninterrupted internet access and power. You can also use our webtrader located at https://evolve.markets/webtrader/ which will give you the most up to date data. If you need any further assistance troubleshooting, please email us at support@evolve.marketsKind Regards, Evolve Markets Support |
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Hello,
0.075% is the commission whereas -72 is the swap rate specified in a yearly interest rate. This is how MetaTrader displays interest based swaps and you can find the daily rate by diving that number by 360.
In MT5, commission for crypto is 0.075% per deal and the notional amount of the order is [ units x price at the time of execution ]. For example, if you bought 1 BTC at $6,500 the commission would be [ 1 x $6,500 x 0.00075 = $4.875 ] converted to your deposit currency of choice. For a BTC denominated account, the commission charge would be [ $4.875 / $6,500 = 0.00075 BTC ]. The close of the trade would be a separate execution and the commission is the same 0.075%. Forex is $3.50 per lot on the open and $3.50 per lot on the close, converted to your deposit currency of choice. For a BTC denominated account at BTCUSD price of $6,500, the commission would be 0.00053846 BTC.
Swaps are only charged if you hold an open position at exactly 5PM New York time. 5PM is the 'end of day' time and positions open at this time are rolled over to the next day and the charge is for the overnight carrying of positions. Swaps are either charged or credited depending on if the swap rate is negative or positive. Since Forex has a 2 day settlement, swaps are triple on Wednesdays to account for the 2 days of positions being held over the weekend. Crypto has triple swaps on Friday at 5PM to account for positions held over the weekend.
Indices are CFDs which track the price of the underlying index but they do not imply ownership of the underlying, therefore dividends do not apply.
You can sign up for a free account instantly with just an email address. We offer a fully functional demo platform with unlimited demo funds to do any testing and get acquainted with the platform. Please let us know if you have any other questions, we are happy to answer them!
Kind Regards,
Evolve Markets Support
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Hello!
Thank you for the kind words. Whole we strive to have zero issues affecting trading we make absolutely sure that if any problems do arise they are promptly addressed and corrected.
Kind Regards,
Evolve Markets Support
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The swap calculation for gold is 100 oz since our XAUUSD has a contract size of 100. 1 lot =100oz
The swap for XAUUSD is -0.01. Is this -0.01 oz or -0.01 USD? In EURUSD the swap is denominated in EUR (the left currency), so I suppose in the case of XAUUSD it should be left part too (XAU). If this is correct -0.01 oz (from 100 oz) is -0.01% and this is -3.65% per year (365 days). The minus means that the trader is paying the swap. Is this correct? Hello tjweb, You are correct, the margin currency is XAU. The long swap currently is -0.012385 OZ so we take current rate 1292.65*0.012385 and this comes to $16. Currently, for every 1 lot long( 100 oz ), the swap cost is $16, in bitcoin, per day. Regards, Evolve But MetaTrader (web versions) says the swap type is USD (the swap is -0.005998 USD per lot or per oz? Or else?). This contradicts to the above.  Hello, USD is a configuration mistake specific to MT5. Our MT4 is correct. We have corrected all metals margin currencies for MT5 today. Thank you for pointing this out and we apologize for the confusion it caused you. Regards, Evolve |
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The swap calculation for gold is 100 oz since our XAUUSD has a contract size of 100. 1 lot =100oz
The swap for XAUUSD is -0.01. Is this -0.01 oz or -0.01 USD? In EURUSD the swap is denominated in EUR (the left currency), so I suppose in the case of XAUUSD it should be left part too (XAU). If this is correct -0.01 oz (from 100 oz) is -0.01% and this is -3.65% per year (365 days). The minus means that the trader is paying the swap. Is this correct? Hello tjweb, You are correct, the margin currency is XAU. The long swap currently is -0.012385 OZ so we take current rate 1292.65*0.012385 and this comes to $16. Currently, for every 1 lot long( 100 oz ), the swap cost is $16, in bitcoin, per day. Regards, Evolve |
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Hello Everyone, We would like to let everyone know we upgraded to the Metatrader 5 Platform. MT4 for existing clients is still up and we have no plans to take it down. All new clients go on MT5. Changes to Crypto: - 50x Leverage - Order book execution with depth of market/time and sales to trade with - Last price pricing for crypto ( like exchanges) - LTC deposits available - BTC accounts now available. ( was only BIT before on MT4 ) https://evolve.markets/Regards, Evolve |
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Here's our swap rates and they are updated daily https://evolve.markets/trading/swap/ . The charge is per day and each amount is per 100k in volume ( 1 lot in mt4). As an example our EURUSD swap is now LONG 1.96516, SHORT -6.78874 . The margin currency of EURUSD is EURO so its 1.96516 EUR per 100k as the fee/ day . So if you hold 1 lot of ERUUSD long for 1 day it will charge you $1.96516 EUR and convert this to BITS then debit it from your account. The rates we use are taken from Bloomberg then crossed with our LP provider and updated daily. Regards, Evolve Now the swap for EURUSD is 2.52623 (short) and -7.15765 (long). Does this mean that if I open short positions I will get 2.52623 USD (converted to bits at the current market rate) for every lot (and for long position I will pay 7.15765 USD for every lot)? Can you confirm that the listed swap for the XAUUSD (-0.01 USD) is for 1 lot (100 oz of gold)? Or it is for 1 oz of gold? Do you convert the profits/losses when they happen from USD to bits in the same way? Does this mean that it's possible to get margin call when the price of BTC is decreasing too much? Some other brokers are calculating profits/losses in different way - if you open 1 BTC position in some instrument, the 1% increase with margin 1:10 lead to 10% profit (0.1 BTC). There it's not possible to get margin call just because the price of BTC is crashing. Hello tjweb, If you open a 1 lot short you would get 2.52623 EUR converted to BIT at market rate per lot and -7.15765 EUR for longs. We have to warn, we are going to change swaps to a point based calculation in the future. We will send out a detailed announcement if this happens . For now, it's as explained above. The swap calculation for gold is 100 oz since our XAUUSD has a contract size of 100. 1 lot =100oz Pnl for trades are calculated the same way. The pnl per pair calculated to its profit currency and is displayed in real time as BIT , or BTC( MT5 accounts) by converting the profit using the BTCUSD rate. If you do have a lot of margin in use and BTC had a black swan taking it extremely low, very quickly, it is possible to get margin called based on the value of your deposit being worth less. For brokers that have the margin you explain, the calculation does not make sense if your deposit is in BTC and you are trading assets with margin currency in fiat. To trade forex, or most things on margin, there must be some value of your deposit or collateral to meet the margin requirement in fiat at liquidity providers that require margin fiat . If BTC drops to the point where it's not worth enough to cover the margin required, the position would be liquidated. In the case of BTCUSD, the margin currency is in BTC. Margin currency is always the first currency in the symbol. For example, on MT5 the margin requirement for BTCUSD is 0.02 BTC(50x) to open a 1 BTC position( 1 lot ==1 BTC). In this case, your deposit is in bitcoin and the margin currency is bitcoin so no matter what the rate of BTCUSD is , the margin requirement is that you have 0.02 BTC on deposit per lot of Bitcoin . Hope this answers your question, Please feel free to email us if we don't respond fast enough here. Regards, Evolve |
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Hello,
Just confirming to our traders that all withdrawal emails were and are being sent and all withdrawals have been and continue to be working properly at Evolve Markets. The withdrawal in question has been completed successfully.
Happy Trading,
Evolve Markets Support
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Hello, We can confirm the withdrawal emails are being sent successfully and we have also sent you several messages through a different email box. Please check all of your email filters, inboxes, and spam filters for messages from support@evolve.markets. Please also try to send an email message directly from your email to support@evolve.markets so we can assist you off the forum. Kind Regards, Evolve Markets Support |
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Hello, We have replied to your support request over 30 minutes ago. Please check your email and reply to us so we can assist you with your withdrawal. Thank you, Evolve Markets Support support@evolve.markets |
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Hello everyone, This weekend we will be making the below changes to our platform. Trade Server time changing to GMT+2Server time is being changed to properly align charts with US market hours and CME Bitcoin futures. Forex will open 00:00 Monday( 5:00 pm NY time Sunday) and daily candles will close at 24:00 server time going foward. Classic Account users :Classic FX and Metals name changesForex and Metals symbols will change for classic accounts only. Example: In classic trading accounts “EURUSD” will become “EURUSD.” with the suffix '.' added. If you have open positions they will be updated with the new symbols before market open on Sunday February 4th. This change is only on classic accounts, pro accounts will have no change. Please email support@evolve.markets if you have any questions. |
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Hello Everyone, We received an off market price from one of our Bitcoin liquidity providers which caused a bad print on the platform thus false liquidations. There was no BTC lost at any exchanges, the prices were not executable anywhere. All affected trades on our platform have been reversed and account balances have been corrected. We understand today's incident was extremely frustrating and apologize for the incontinence. It’s important to us that all our clients understand the situation are satisfied with the resolution. If you have any further questions about the incident or an account correction done today please email us at support@evolve.markets . Kind Regards, Evolve Markets Support |
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OK. They sent me my BTC yesterday. I think I can trust them
Daaa. I got a constant transactions of average 500+- in bucks equivalent. Never had any troubles from side of Evolve.Markets If you wanna know  Actually, very nice service. Evolve.Markets, when you will include DASH/USD to be available to trade? How soon another crypto will be available for deposit? Best regards, GW P.S. Please fix my name in the post #44. Apologies about the name in #44! Thank you for the positive feed back. There is plans to add DASH/USD but it got lost in the priority list. We will make a note of this as quite a few have asked for it as well. We do have plans to implement other Crypto for deposit. Right now our development team has other deposit currencies on low priority because we are in the process finishing development of our new BTC matching engine and getting Metatrader 5 Launched. Based on this , late December is the earliest we could see other deposit currencies. Regards, Evolve |
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"Leverage of 25:1" sounds pretty good!
Any possibility that you will offer a multiterminal support in the near future?
Hello guy_wonderful, We have no plans to get multiterminal . We are considering adding MAM support but it would not be until next year the earliest . Regards, Evolve |
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Segwit is very close to lock in , we are very excited to see bitcoin upgrade!
To avoid any impact from potential Bitcoin Network turbulence caused by bitcoin miner version number variance we have temporarily set our deposit confirmation requirement to 3 confirmations instead of 1.
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I recently discovered Evolve ( http://www.evolve.markets) - Does anyone here have any experience with them? If i deposit and trade there, am I going to have any issues withdrawing later? Hi Everyone, We would be happy to answer any questions here. None of our uses have had withdrawal issues. We are well financed with an extremely fast growing user base and a strong infrastructure. To test us you can trade our demo with only an email address to register https://clients.evolve.markets/join/ . Try the demo, or test with a small deposit. We are here if you need anything. Regards, Evolve Markets |
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We are happy to announce BTCUSD, BTCUSDmicro, BTCCNH, BTCEUR, BTCJPY now have a maximum leverage of 25:1 . Enjoy! Evolve Markets  |
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