First things First, did you file for your claims through a portal provided by Kroll Restructuring Administration? I read some posts, and it seems the former customers were given some deadline to file for their claims

Now, about the movement of the Bitcoins, nobody can be sure what's going on. Maybe they are moving the Bitcoins so that they can sell them in order to start processing the refunds, but I am still very sceptical if people will even receive their full amounts, if there is even a chance of receiving any.

Thanks for your support. Though the amount is not small but the account if the user was more valuable as the user could earn a lot than the defaulted loan amount from the defaulted account.

Possible. The way we see people are creating accusations against casinos, a group can plan such evil things and try to harm reputation of a specific casino. Another user claimed that he faced similar situation.


Can we expect a response from Rollbit management regarding these claims whether it's true?

Even for you did they ask about providing evidence of the source fund and ask to log into them ? Asked to show your browser profile ?

KYC is fine but it is inappropriate to ask you to log into your personal exchange accounts in the name of KYC. I would really like to hear from the team or their representatives regarding this situation.

I might be wrong, but that snippets of announcement were scattered around the website, and I believe the full article is here, which reads,



The way I interpret it, yes you can try to file a withdrawal request after 29 September, but you'll need an order or approval from from U.S. Bankruptcy Court for the District of Delaware, without it, your claim might be rejected.

I think it's worth the shot, though. I mean... there's nothing to lose, is there?

Do you mind providing me this article? If I have some time at hand, I don't mind to give it a read and see if we have the same understanding of what the article conveyed. But... I agree with you, suppose they're still allowing it, I think the fund will most likely transferred to that company's possession, and/or can only be verified by the company, and not you. Unless... maybe the company can write a statement that the recent deposit to their address is yours and will be "bestowed" to you?

Considering that Rollbit sent the coins after collapse, and after FTX/its subsidiaries become defunct, you should be able to get them back quite easily.

This will actually serve as a great test for the parties that are in control of FTX. If they do not give ineedhelpplease's money back, then the thievery is still continuing.  

It would be dumbfounding if they turn around and say that they no longer have access to the wallets. If they have a large array of wallets, someone with blockchain knowledge a part of the party in control can export the private key quite easily.

There are not many reasons why you would be rejected. I would not be surprised if it takes a long time to even get a response from them though.

Good luck, please keep us posted.


This is a damn stupid industry practice. You are telling me that every casino will just fling funds to places despite not knowing where it's going, and that regulations render casinos incapable of asking a user "do you control this address?" before sending a refund? Please. That is a very poor industry practice and all casinos who do that are asking for complaints, and deserve to be scrutinized for this.

I am not in the mood to get involved in more drama, however if you want to prevent complaints in the future, communicate better and don't be idiots. I say don't be idiots because this "internal policy" that is apparently "standard industry practice" is idiotic. You know how the blockchain works and you know that confirming address validity to ensure it's not a service-address is essential for any kind of refund. This process that ineedhelpplease now has to follow is 100% Rollbit's fault and was very simply to preventable...If I were him I'd be pushing for compensation for the time and potential loss that you've caused for him at the minimum and probably scrutinizing until the "internal policy" is publicly changed as well, so that others don't face these problems.

That option had crossed my mind before, but if I am not mistaken [which is why I didn't voiced it to you] the deadline for claiming a return already passed, even before you created this thread, on 29 September. Read more here and here. If it's still open and the deadline is extended, it might worth the shot.

Unfortunately, from what I read, judging from their wording, I think yes, you indeed triggered their AML alarm. Casino are very sensitive to funds that deposited to their platform and later withdrawn without any bets. Usually they have minimum wagering requirement to discourage people from using their platform to launder money. I've been wondering about this too, but I assumed you passed this requirement because you said you did gambled some.

If you deposited the funds and requested withdrawal soon after, without touching your fund at all, casinos will usually get suspicious and implemented KYC/AML screening.

Is that all they asked? Or is there any other question related to the fund activity they asked, be it on the live chat or during video verification?

AFAIK, gathered from several sources some time ago and probably a bit outdated, AML verification for crypto "business" involves submitting ID [driving license, passport, or other govt. issued ID] and proof of residential [utility bill, bank statement, landline bill, etc.] Not sure if the part I bolded above was one of their AML compliance, though one of the AML protocol is simply identifying and monitoring the flow of the funds. Thus, probably you're not in a serious situation where they require a complicated AML verification, they simply tracing and "labelling" your flow of fund.

What you wrote sounds like the monologue of a gambling addict who gambled with the money he needed for his education and to pay back his debts. Without going into why they banned you, would it hurt you less if you lost your deposit gambling and now you have to find another way to pay your debts and education?


As far as this is concerned, I believe that you have a full right to be dissatisfied and to seek justice, because this is definitely stupid on the part of the casino, because how else can you describe that after such a long time, someone thinks it is right to return someone's coins to the address from which the deposit was made, without first contacting the client and asking for confirmation.

I don't know if there is anything in their TOS regarding that on the basis of which you could ask for a refund? Besides, can you prove that the address to which the coins were sent really belonged to FTX?

I am a bit unclear about this. So OP triggered AML flags, but he doesn't asked to provide AML verification documents?

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There's no harm in double checking things, right? Besides, I might be wrong, but being a USA citizen does not means you're banned from using their service, being a current resident of USA does. So, they probably checking if you're accessing from within US soils.

If you can help re-clarifying from your side for above question, you are not asked for specific document related to AML? You're just asked to provide ID and to log in and out of your account?