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2141  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 16, 2015, 08:00:02 PM
New features come to the dice leaderboard! 🎲

We've released some new and interesting features to the dice leader board. The new leader boards allow you to keep track of:

  • Top 7 Streaks
  • High Roller Bets (1 btc rolls or larger)
  • Recent Jackpot Winners

Check out the new dice leader boards and try your hand at the Dice Jackpot. The current jackpot is closing-in on 5 BTC

The Future of Betting
2142  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 16, 2015, 03:15:35 AM
Hey Win win win,

Actually, our tech team was performing some server maintenance on our hosting servers. I hope the maintenance didn't affect your play today!

Calvin
2143  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 16, 2015, 03:02:52 AM
Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email support@nitrogensports.eu, or marketing@nitrogensports.eu.

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

The problem is you only want to receive feedback in private and never improve upon the deficiencies. That's shady at best to throw everything on the backburner. Maybe the forum support should get on the same page as the customer support on Nitrogen.

Directbet

LuckyBTC

FortuneJack


The above are all Casino options which are superior to Nitrogen. I encourage anyone who reads this to try out those Casinos before throwing it away at Nitrogen.

Hey Kosh,

I'm sorry, I didn't mean to make it sound like we only want feedback in private. I just meant that if you have questions about specific policies, emailing Support is usually the best way to have them answered. We take all feedback (given publically and privately) incredibly seriously.

Jenny

I had an issue yesterday and went through the support ticket system as suggested. The person who responded (Paul/Goku) told me that all decisions are at the discretion of the customer support person who made the decision. How can there be any consistency when punishments are subjective and open to bias?

Hey Kosh,

In certain situations, our chat moderators will have to use their own discretion when banning users for violating chat rules. We have standardized the ban times and rules in chat, however, not all offenses in chat are clear cut. When we receive a complaint from a user regarding chat bans, our support staff will review the chat logs to ensure the chat mods were consistent with their ban times and punishments. I would also like to explain that our customer support staff are separate from our chat mods. They not able to use their own discretion when helping our users with wagering services.

If you have any additional questions/concerns regarding chat ban times, feel free to PM or email me.
Calvin
2144  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 15, 2015, 10:46:36 PM
Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email support@nitrogensports.eu, or marketing@nitrogensports.eu.

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny

The problem is you only want to receive feedback in private and never improve upon the deficiencies. That's shady at best to throw everything on the backburner. Maybe the forum support should get on the same page as the customer support on Nitrogen.

Directbet

LuckyBTC

FortuneJack


The above are all Casino options which are superior to Nitrogen. I encourage anyone who reads this to try out those Casinos before throwing it away at Nitrogen.

Hey Kosh,

I'm sorry, I didn't mean to make it sound like we only want feedback in private. I just meant that if you have questions about specific policies, emailing Support is usually the best way to have them answered. We take all feedback (given publically and privately) incredibly seriously.

Jenny
2145  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 15, 2015, 10:25:21 PM
Best customer support  Grin  Grin

That's a joke right?

You might have the worst support considering all your customer support can't get on the same page and arbitrarily enforces rules at will.

By the way the Casino here is TERRIBLE

Play here if you want to lose. Dice and Blackjack are sinks and the poker rake is crazy.

Nitrogen is decent at sports bets and that's it.

Hey Kosh,

I'm really sorry to hear that you're still having trouble with Support. If you have any questions about the chat rules, or our standard policies, please email support@nitrogensports.eu, or marketing@nitrogensports.eu.

You can also view all of the provably fair information for Nitrogen Dice on the site here under the Provably Fair tab. Our provably fair methods are standard in the industry and are actually the same as some industry leaders.

We care a lot about being a trusted community. I really appreciate your feedback.

Jenny
2146  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 15, 2015, 06:33:49 PM
Pretty cool dice interface.
Remember playing there, turned 0.004 into 0.07 BTC
and after my deposit confirmed I lost every bet haha.

Really fun and addicting to play here for some reason.

Regards,
JM Erestain

Hey JM,

Thanks for the positive feedback! I'm happy to hear that you like our new dice interface. If you have any additional feedback/suggestions we'd be happy to hear it!

All the best,
Calvin
2147  Economy / Gambling / Re: Nitrogen Dice 🎲 | ✔ Progressive Jackpot ✔ Provably Fair ✔ Best Customer Support on: December 15, 2015, 03:28:42 PM
The Dice Jackpot is almost up to 5 BTC

2148  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 15, 2015, 03:11:04 PM
Hey everyone,

We are performing some scheduled maintenance for approximately one hour. Unfortunately, during this time, the site will not be available.

We hope to keep this interruption as brief as possible, and appreciate your patience!

Jenny

Thanks for making us aware, take your time & ensure everything is 100%, that's the most important thing.

No problem LFC, the site is back up and everything should be 100% again! Thanks for your patience and understanding.

Calvin
2149  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 15, 2015, 02:06:15 PM
Hey everyone,

We are performing some scheduled maintenance for approximately one hour. Unfortunately, during this time, the site will not be available.

We hope to keep this interruption as brief as possible, and appreciate your patience!

Jenny
2150  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 14, 2015, 07:12:31 PM
It's NBA Game Day! Bet on Raptors vs Pacers



The Future of Betting
2151  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 14, 2015, 11:48:49 AM
so then they don't blame it on my end  Huh Angry and actually do something about it

No, as I mentioned, we do still believe the issue is on your end. That said, every single report like this is investigated and escalated!

Jenny
2152  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 14, 2015, 04:19:54 AM
Is dice down for anyone else? I constantly get disconnects from sever seconds after logging in

and yes I have cleared my cache OP Sad

It always said that Im inactive and suddenly logout but actually Im playing on it. I dont know if mine is the same problem as yours

Hey Erza,

If this is a current issue, I'd really appreciate if you could let our Support team know!

Thanks so much,
Jenny
2153  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 14, 2015, 03:16:18 AM
support is F ing useless really! Dice has been buggy since it was released, every time I contact them they say its on my end and no other users are having this issue (because they have all been logged out)  Undecided

Hey win win win,

Ok, I've chatted with Support - I'm really sorry this is an issue for you. They've let me know that although we believe the issue might be on your end, they're escalating the report to our tech team. I will personally follow up with tech as well!

Jenny
2154  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 14, 2015, 02:01:05 AM
Is dice down for anyone else? I constantly get disconnects from sever seconds after logging in

and yes I have cleared my cache OP Sad

Hey win win win,

I'm sorry to hear that; I haven't heard any similar reports tonight. If you contact our Support team, they'd be happy to help you troubleshoot!

Jenny
2155  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 13, 2015, 02:54:46 PM

Bet on NFL Sunday this afternoon

1pm ET Match-ups





The Future of Betting
2156  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 12, 2015, 07:18:39 PM

Bet on the biggest night in UFC history - UFC 194



The Future of Betting
2157  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 11, 2015, 09:32:45 PM
Bet on TUF finale tonight



The Future of Betting
2158  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 11, 2015, 09:32:23 PM
Do ya'll offer any College Football bowl pick em contests? Or do you just stick to straight up picks each game?

Hey wlefever!

Our pick'em contests are currently closed but we are thinking of running some more in the near future. College football could definitely be included in the mix.

Thanks for the suggestion!
Calvin
2159  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 11, 2015, 04:41:36 PM
@NitrogenSports Today I am trying to login but something going wrong with me every time I have loged out automatically whats going on any update about this 

Hey Bitcoinmar,

Sorry to hear you're having trouble staying logged into the site. Please contact our support staff (support@nitrogensports.eu) and provide them with as much detail as possible regarding the occurrences (including browser, account ID, and iOS). I will let them know to expect a note from you!

Thanks,
Calvin
2160  Economy / Gambling / Re: NitrogenSports.eu | Largest Bitcoin Betting Site | Sports ✔ Dice ✔ BJ ✔ Poker on: December 11, 2015, 04:03:49 PM
When I try to open the website I get Error 1009 Access denied. Anyone able to access the website? According to a site checker it is currently down.

Hey Dimension,

Unfortunately, the site is still down for some people  Sad Our tech team is still working on it; I'm really sorry for the inconvenience!

Jenny

It's still happening to me too. Please fix it.

its said my ip is banned while trying to access your site. i want to know the reason

Hey guys,

I'm so sorry to hear that you're having trouble accessing the site! Our security is still high after yesterday's DDoS attacks. I'd really appreciate if you could contact our Support team (support@nitrogensports.eu) and provide them with more details including your IP address. I will let them know to expect a note from you!

Thanks for your patience,
Calvin


thanks mate,cheers. i was searching for the support ID and happy to get that now...


EDIT : now i am able to log. just checked before sending the support mail.. thank you very much

Glad to hear it!

Calvin
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