Because it is not a scenario that needs protecting against. It is extremely unlikely to occur and if it did it would not decrease your privacy in any way.

From that screenshot, it looks like there is something else here. PM me your user ID and/or email and I'll take a look.

It really doesn't matter as all anyone can see is that you used a chip. If you use it as it is intended you would not send the chips back to the originating wallet so there is no way anyone could know if the chips were funded by you on a previous use of the service.

You have to meet minimum wagering and balance requirements.


Sorry, my psychic powers aren't up to divining that information.


That is a network connection issue. When you roll a request is sent to the server and the animation starts. It only stops when/if it receives the response.

If you withdraw chips they are created before you deposited so it is impossible that they were funded from the same coins.

The majority of people who are locked out of their account and can't work out what the support email just makes a new account to contact us about the old one. I really don't think it is necessary and you are still ignoring my point that the number of complaints this time is COMPARITIVELY minute to when other measures have been put in.
Also the auto-blocking does not delete accounts. That is only done manually when I find a case of multi-accounting abuse that I'm 100% certain about.



The pools of addresses are not mixed usage. I'm blocking ranges allocated to datacentres, VPN, and proxy services that I actually find abuse on. Domestic customers cannot be allocated addresses from those pools. The only possibility for that to happen is an inaccuracy in the database and I only rectify that if a genuine customer user comes forward and tells me what the IP address is.

Plenty of people do email it, I get hundreds every day.


I'm trying to say that the bit in red is wrong. ISPs split up their networks and a domestic user with a dynamic address isn't going to be allocated an address from a pool being used by a datacentre that is hosting proxy servers.



As I explained at the start IP address databases are not 100% accurate. I'm also human and may have made an error in blocking a network I shouldn't have. What I do know is that from the number of support requests we are receiving this method has had far less (almost none) impact on genuine users than things that we have done previously. It also has significantly reduced abuse.


Not at all, I'm always willing to discuss this. It makes a change from some idiot spamming about his shitbot dice script.

Welcome back. I'm sorry to have to inform you that since you have been gone you have been replaced. We now have another imbecilic troll that beats you hands down at posting utter crap.

Nothing additional was being discussed. @Gary.Wilson_Jr. was incorrectly saying that we had blocked ISPs and genuine users with dynamic IPs were being affected. This is wrong in that we don't block ISPs and the IP ranges we do block are used for proxy and VPN services and are not the ranges that ISPs use for domestic customers. We are also not receiving complaints from real customers so I know that the blocking is correctly targetted. If anyone does have any additional suggestions I'm always willing to hear them and if we can implement something successful from them we always pay bounties.

I do. I was a customer since the start of this site and only an employee for a few months.


Yes. And I also know that anybody can email support@freebitco.in


You are missing the central point I made. Back in around March wetsuit put some anti-bot measures in place that resulted in this forum being deluged with complaints. I answered a lot of those and wetsuit asked me if I wanted to do forum support as a result of that. From talking to him and suggesting a few things he's implemented a new anti-bot system that has reduced free rolls by 50% and not resulted in any significant number of complaints. I also do the email support now and there very few there as well.

It would be. That's why we don't do it.



It is an indication that the selective action we have taken has been effectively targetted on abusive accounts and very few legitimate users have been affected. Compared to the support requests I had earlier this year when wetsuit tried a different method I have had hardly any requests from real users this time, just a few botters trying it on.

Nice win but there is no extra $5 reward for that.

I can't see the screenshot if you post it somewhere that is password protected. Use snag.gy or imgur.com.

Free rolls have also declined by 50% but wagering volume has remained the same.



It really depends on how the IP address database has it defined. ISPs usually have many thousands of ranges and they each vary in size. Generally speaking the average range I'm talking about when adding a block is a class C subnet of 254 usable addresses.



Yes, the support email only tells me an account number and obviously the email address associated with it.

As I said we don't block ISPs so I didn't research how many customers they have. The IP databases are not 100% accurate and sometimes when the database is updated an address range can be reclassified as a VPN, proxy or whatever. I try and only block ranges that are heavily abused rather than rely just on the classification. I respect all of our customers' privacy but I'm sure you understand I can't look into it without the IP address affected.

It's going very well. This month has had a bit of a runaway leader for a while so less action to follow, but overall good levels again. We don't like to spam too many emails to you 

That might be true overall but individual players do win as well.

I asked twice but without a clue to even which ISP he's talking about I can't look into the complaint. There are databases of IP addresses with location, ISP and usage type. I can also look at the usage we get from any particular network and it is pretty easy to see where there are large amounts of abuse going on.

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This is not the village idiot's shitbot thread. Please respect the forum rules and go and discuss it somewhere else.

He was betting 7x and it is quite remarkable that only 51 is the longest he managed to get.

I know how the system works, I designed it, and it won't do what you are saying. Tell me what ISP and IP addresses you think are blocked.

I have never blocked an ISP, please tell me what you think is blocked.