USA is blocked by many dice sites but are you sure dicecoin redirects to duckdice if we visit from US IP? This sound quite serious now, if all three of this sites are connected than duckdice might also loss all the reputation they have earned so far. I have also played there and really like the user interface and support duckdice have. 

I dont think duckdice.io is owned by same person who own cryptogames and dicecoin.io. I just tried to open dicecoin.io but it does not direct me to duckdice. So I guess asking duckdice.io will not give you anything regarding your issue.

I thought that the site has died already last year when there was no more updates here on their official thread. Anyway, why you did still play on this site while they have no active representatives on this forum?
Afaik it is owned by same person who manage dicecoin.io , and surprisingly the rep of dicecoin.io is also not active anymore here (last active almost at the same time time with the rep of cryptogames.io).
By the way, hope you did not make a big deposit there as I think there is no ways for you to get your money back.

No need to wait for that long, I doubt OP will get a reply from them as they are not active anywhere (here, social media, etc) But hope OP may get an answer from email support (if any and if they are still active managing the site). Otherwise, their rep deserves to be red tagged so no more people being scammed. Actually it was a nice site when they start, but lack of communications and lack of promotions made people forget about it already.

I thought that the site has died already last year when there was no more updates here on their official thread. Anyway, why you did still play on this site while they have no active representatives on this forum?
Afaik it is owned by same person who manage dicecoin.io , and surprisingly the rep of dicecoin.io is also not active anymore here (last active almost at the same time time with the rep of cryptogames.io).
By the way, hope you did not make a big deposit there as I think there is no ways for you to get your money back.

Hello Teddybears.


As I told you via Private Message, we have a small team right now, so these kind of issues sometimes takes more time to be solved.

The problems you reported were about Crime Night:

1) The problem with the game when you play on mobile is not that big and doesn't affect the user in any negative way, that problem will be solved when we optimize the game for mobile, or sooner if it's possible. If you think this really affects the player, please provide some kind of proof.

2) The other thing is not a problem, the game is supposed to work in that way. When you get 2 lines in the same game, just the biggest one is paid, and if the 2 lines are the same just one of them is paid. That will be clearly stated in the game the next few days (possibly from tomorrow), we apologize for that if it wasn't clear before.

So, there is no need to disable the game as it's working perfectly and nobody is losing money there. We disabled Space Invasion because there was a problem there affecting the users, and it was already solved and the necessary refunds will be made, as I stated in the post above yours.

Please, if you are not totally sure about these kind of things, at least don't say that we are scamming people with the game, as we definitely are not, just tell me about the problem and I will quickly check if you are right or you are not.


There is absolutely no lack of communication from the support team, most of the issues are solved by our live support team very quickly, just some cases like yours sometimes take more time, as they require the programmers to look into the problem and fix it, and we don't have a big team right now (we should be able to increase our team in the following months).

The support team always reply nicely to you and has been doing it 2-3 times per day for weeks now.

We always try to reward players in any possible way, and we have rewarded you too a couple of times. We care about the bug reports and we really appreciate them and try to compensate them, but right now we can't offer huge rewards for that, so I'm really sorry if you are not happy with the rewards, but you can be sure we totally appreciate them. We are still a small casino but we are working really hard to grow, and when we are able to offer bigger rewards, we will.


We have rewarded you already, and you are now basically demanding rewards constantly for any minor thing you find. Don't get me wrong, we appreciate your help a lot, as we appreciate the help of any other user, for every single thing found, and as I already said, we always try to compensate everything. But we have received tons of your demands now, through our live support team and through this forum (in this topic and via Private Messages), it's already going too far and it's actually slowing down our progress needlessly. We are always fair with our players, and you can see that because there is no other unhappy player in this topic, every single problem is solved as soon as possible.

We are glad that you enjoy our games, as we have worked very hard on them to be unique and enjoyed by everybody, so these kind of responses are really unnecessary.

Best regards.

Space Invasion is back!

Keep having fun with our unique games at PlayBitcoinGames!

IMPORTANT!

There was a bug with the free spins of this game, this was the problem:

If you used free spins in Space Invasion while you had money in your balance, then you were probably affected by this bug, as when the free spins were used the money was being deducted from the balance.

This bug is solved now, if you think you were affected by this, please contact our live support team, your account will be checked and refunded if you had any loss.

Thanks to Teddybears for reporting this bug.

Hey, thanks a lot for your constant help!

The programmers are already aware of this issue and it will be solved as soon as possible!

Do you have any doubt or concern?

Check our FAQ section to quickly find an answer for the most common questions!

You can also ask our live support team or leave a message here, we will be happy to quickly help you

PlayBitcoinGames.com