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I never received an email from XBTec. Perhaps because I ordered from Minersource. However, I did receive that one email from Black Arrow about an update not too long ago, so I'm guessing Minersource had passed my email to Black Arrow. Interesting situation indeed..
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 and this is maybe the big surprise? we can play angry birds while hashing? From the looks of it, they're running Android Honeycomb  Black Arrow: Staying ahead of the curve... |
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Quote from: blackarrow on July 29, 2014, 11:20:06 PM
Quote
Quote from: greenlion on July 29, 2014, 10:37:19 PM
I'm sorry, but this is just a little too convenient that all of a sudden certain support logins don't work and won't even process a password reset. There is no way that I'm messaging my order information just so you can make good on your earlier threats denying the full compensation.
Everything is a conspiration for you ... The IPS's DNS is down. Can you please try now? We switched to google's dns.
The only person here who is conspiratorial is you, for thinking that anyone who speaks negatively of the infallible, impeccable and omnipotent blackarrow must be getting paid by a competitor. No competitor would pay others to speak negatively of you because your reputation is well known. Other companies are selling their product without needing to shit talk the shit stain of a company Merlion Holdings aka Blackarrow aka Alexandru Ion Sovu - international criminal.
And I fucking dare you to delete this. I'll repost it a million times.
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Quote from: terrapinflyer on July 29, 2014, 03:23:29 PM Quote from: blackarrow on July 29, 2014, 03:11:24 PM Quote from: Mattster28 on July 29, 2014, 02:47:20 PM Why would a competitor need to try and keep customers away from you? You are doing a DAMN GOOD job of that yourself. We have always been upfront and never lied to our customers. We always kept them up to date with what is going on. Regards! I almost fell out of my chair. Thank you for leaving this scumbag negative feedback. Finally someone on the default trust list leaving negative feedback is good to see.  |
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I will keep posting. Keep deleting me. We'll see who gets tired first. I would like to see someone take legal action against these toddler engineers and management at black arrow. Perhaps that guy who is out 25k? Keep us posted. Everyone should read blackarrow's trust feedback. It's funny. The more they delete this message, the more exposure it gets, because more people will see it. Alex fucking Sovu should familiarize himself with the Streisand Effect. http://en.wikipedia.org/wiki/Streisand_effectPetition for blackarrow to be on default negative trust list https://bitcointalk.org/index.php?topic=712294.msg8045959#msg8045959 |
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Quote from: btmtb on August 04, 2014, 03:29:13 AM I asked xbtec what the deal connection is and they said: Quote "Hello there, 1. We have tried to work as the resellers of Black Arrow in Russia but rapidly understood that they are can not produce their hardware in time and stopped all the relations. http://www.blackarrowsoftware.com/store/reseller-status-of-xbtek-has-been-canceled.html2. We have bought the email base from Black arrow. If you do not want to receive information from us, just click on the unsubscribe button in the bottom of the email and we will not disturb you. Sorry for inconvenience." (I've added the emphasis) WHAT. THE. FUCK. Explain yourself Black Arrow. They're in serious breach of their own terms and conditions, along with the data protection laws of most civilised country's: Quote "Personal Data 14.1 Personal data provided to Us within the framework of an order for Products will be recorded and processed by Us and may also be transferred to the third party providers (such as hosting providers or payment processing providers) for the execution of the order for Products. The Purchaser hereby consents to such processing of personal data. We are the personal data controller for the personal data that We process. We shall take appropriate technical and organizational measures to protect the Purchasers personal data. You at any time contact Us to receive more information about Our processing of your personal data and to correct any inaccurate personal information. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses." Let's be clear, this company have no get-out under the 'conducting our business or servicing you' as this applies to the execution of the trade in question, such as releasing addresses to the delivery company (DHL/UPS etc) and payment processors for the transactions. This just never ends. I really hope someone sues blackarrow into oblivion. Never have I been so disgusted by a single company. |
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Na, they said they used BTC-e, I believe. Regardless, most people claim that their coins are still sitting in the original wallet, so it's a moot point. |
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Another email sent to MS and another no-reply. Getting very very old. Anyone out there fairing any better?
Try calling them. I've heard people have had better luck with that since it's not as easy to ignore a phone call versus an email. |
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I messaged Minersource again, asking for an update on the LCD and compensation and to ask for a partial refund due to the lie I was told about my ordered being valued at $100 when it wasn't. So far it seems they dont give a shit and ignoring my emails.
So if anyone is considering buying from minersource, just stop, because as soon as you have an issue. They will ignore you!
You honestly need to file a claim with the FTC to get their attention. Once you have their attention, they can be reasonable people from my experience. ftccomplaintassistant.gov |
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I've seen consumer alerts on the Consumer Council's site for companies with 70 complaints. I do not see Black Arrow listed.
is it possible that not even 70 people filed a complaint against Black arrow after all of their actions against customers and all of this time.
the council does take action, will visit the business if it does not respond, and has legal actions at it's disposal, but they're not going to do much if people don't actually let them know there is a problem.
stop waiting for 'someone else'
they're fucking YOU. do something about it.
Maybe we can buy their email list like others already? Then we could notify everyone of the complaint procedure one-shot. Lol that'd be really genius actually. I wouldn't mind seeing someone do that  |
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I messaged Minersource again, asking for an update on the LCD and compensation and to ask for a partial refund due to the lie I was told about my ordered being valued at $100 when it wasn't. So far it seems they dont give a shit and ignoring my emails.
So if anyone is considering buying from minersource, just stop, because as soon as you have an issue. They will ignore you!
You honestly need to file a claim with the FTC to get their attention. Once you have their attention, they can be reasonable people from my experience. ftccomplaintassistant.gov Thanks, I will do that later after work. I have had enough of being polite to them about this, I have wrote them long but coherent emails, never threatened them but this is taking the biscuit. I'm guessing it doesn't matter than I am in the UK? Specifically what part of the website will I be following? Computers section? Thanks Goozeman Just do the one about not receiving an online order and no prompt refund was issued. It doesn't matter where you're located, only that the company you're filing a complaint against is under the FTC jurisdiction (which Minersource is). |
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Another excuse, BA how lame!! ugabuga, on 02 Sept 2014 - 6:44 PM, said: I'm confused .... after all the "stuff that did not explode" after all, explodes ? can someone explain? ............................. On the hashboard there are no electrolytic capacitors. Everything is solid. They cannot explode with flame. This 1500uF electrolytic capacitor ended on this board by mistake: We have added it while trying to debug the noise in the SPI and forgot to delete it from the BOM. By the time we got the backplanes they were already mounted. We did not think that it might be a problem and we were pushed by you (customer) to ship asap therefore we have not removed them. Removing them would have caused at least 1 day delay. We also don't need the 470uF solid capacitors from the backplane. That is ofcourse bullshit and they know it.. they have a huge problem on their hands cause the machine is CE certified. that means that if something happend house on fire, human electrocution and its caused by the BA miner they are responsible !! Authorities would ask the TCD files of the miners. (Technicel Construction Dossier) if is not complete our the product did not pass certain test well you will loss your balls .... it is absolutely bullshit. so they had this cap that shouldn't have been on the BOM, but was. and if they're not supposedly doing anything, why was there enough load on them to blow them and start a fire. these guys are fucked. these caps are likely indicative of another problem. just putting bigger/different caps in the system doesn't solve the underlying issue of whatever caused these to fail. are we supposed to believe that they over-rated every other part BUT the caps so we'll be fine as soon as they upgrade the caps? BS. this is more likely a design flaw that goes well beyond the caps. Feel free to provide better design if you are so proficient, with analysis and free time. Why don't you get one and fix the issue? I love the people that can discuss a lot of things throw crap and stuff but cannot even make their home PC work. Issue points only at one thing, that it has to be investigated beyond someone pointing a finger and saying "LOOK a problem!", it's like playing captain obvious. Hope future of the technology does not depend on such people, that are able to make analysis and conclusions based on who knows what. Good luck anyway. I encourage everyone to leave trust feedback for this member - informing people of his association with BA. |
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Oh thank god I jumped ship and took the chips to built by Marto, this is a joke! By the way you have to respect the guts of BA,
1. They miss they're ship date by 7 months
2 they lie all the way through it
3 they send an exploding product when they said they that one of the pro's of waiting 7 months past due is non exploding products
4 they blame YOU for RUSHING them!
Rushing them, oh come on now the original ship date was february guys.
Couldn't have said it better myself. Only difference for me was thank God I got a refund from Minersource. |
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Oh thank god I jumped ship and took the chips to built by Marto, this is a joke! By the way you have to respect the guts of BA,
1. They miss they're ship date by 7 months
2 they lie all the way through it
3 they send an exploding product when they said they that one of the pro's of waiting 7 months past due is non exploding products
4 they blame YOU for RUSHING them!
Rushing them, oh come on now the original ship date was february guys.
Couldn't have said it better myself. Only difference for me was thank God I got a refund from Minersource. |
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Another excuse, BA how lame!! ugabuga, on 02 Sept 2014 - 6:44 PM, said: I'm confused .... after all the "stuff that did not explode" after all, explodes ? can someone explain? ............................. On the hashboard there are no electrolytic capacitors. Everything is solid. They cannot explode with flame. This 1500uF electrolytic capacitor ended on this board by mistake: We have added it while trying to debug the noise in the SPI and forgot to delete it from the BOM. By the time we got the backplanes they were already mounted. We did not think that it might be a problem and we were pushed by you (customer) to ship asap therefore we have not removed them. Removing them would have caused at least 1 day delay. We also don't need the 470uF solid capacitors from the backplane. That is ofcourse bullshit and they know it.. they have a huge problem on their hands cause the machine is CE certified. that means that if something happend house on fire, human electrocution and its caused by the BA miner they are responsible !! Authorities would ask the TCD files of the miners. (Technicel Construction Dossier) if is not complete our the product did not pass certain test well you will loss your balls .... it is absolutely bullshit. so they had this cap that shouldn't have been on the BOM, but was. and if they're not supposedly doing anything, why was there enough load on them to blow them and start a fire. these guys are fucked. these caps are likely indicative of another problem. just putting bigger/different caps in the system doesn't solve the underlying issue of whatever caused these to fail. are we supposed to believe that they over-rated every other part BUT the caps so we'll be fine as soon as they upgrade the caps? BS. this is more likely a design flaw that goes well beyond the caps. Feel free to provide better design if you are so proficient, with analysis and free time. Why don't you get one and fix the issue? I love the people that can discuss a lot of things throw crap and stuff but cannot even make their home PC work. Issue points only at one thing, that it has to be investigated beyond someone pointing a finger and saying "LOOK a problem!", it's like playing captain obvious. Hope future of the technology does not depend on such people, that are able to make analysis and conclusions based on who knows what. Good luck anyway. I encourage everyone to leave trust feedback for this member - informing people of his association with BA. |
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Nothing happens when I click Send. Could be that an extension is interfering with it?
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Still looking for a buyer. Am willing to accept bitcoin in addition to USD as well. Escrow is ok too.
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where did you get this gift card? Directly from Minersource. They owed me some compensation because of a sour Blackarrow Pre order so we settled on $1000 store credit. I can provide screenshots of the gift card code with the amount indicated (code obfuscated, of course). |
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