EDIT: this has been moved to services discussion in order to not have talk of theft/hack on the front page of bitcointalk.org. This is important; and moving it from the main forum is bullshit. Exactly what service is being discussed in this thread for you mods out there? Are we discussing dropbox? It's no wonder AA left the foundation. The foundation is a bunch of new's skewers and political panderers. AA may be one the few decent humans left in the BTC world. The day he leaves blockchain.info is the day I leave bitcoin altogether.

Thank you. The past few months in the BTC world have been a bit trying for me as well - although not nearly to the tune of the OP.

Tips for other users: Use paper that looks like trash. Put the paper in an envelope. Tell no one. Don't use online services to store valuable information. If you need digital backups, use Tails with a persistent drive that is encrypted and store it locally.

I'm really sorry for the OP's loss. Thieves are dirt, but it's not a bad idea to sweep your goodies under a rug somewhere.

You won't see too much at the top off any bitcoin related news site that pertains to theft. Most bitcoin related sites are heavily vested in bitcoin and are reluctant to promote thefts as news; as this decreases adoption. I've seen it happen multiple times on reddit and this forum. Thefts/hacks get buried in sub-forums and downvoted on reddit.

Bitcoin is the wild west of financial markets right now. We have some growing up to do as a community. Those with vested interests do not want bad news on the front page. If you want to hold bitcoin; HODL it CODL.

LMAO. I didn't catch the necro. I didn't know this, so I'm glad you did.

This discussion was bound to go in this direction eventually. Trolls you know? Do you want to know what most people say when asked, "How much alcohol does someone need to drink to become an alcoholic?" Everyone emphatically answers, "More than me." This is the same mind frame that non-smokers have. If you smoke more than me then you must be a pot head.

It is a stupid mindset. Alcohol isn't for everyone. Pot isn't for everyone. Porn isn't for everyone. People must stop letting their own weakness in body and thought affect their opinions on public policy.

I like what MPP does in two major ways: 1. Reforming the laws reduces the number of non-violent offenders behind bars. 2. Safe access both medically and recreationally is no brainer in a civilized society. I'm sending them some coin.

UPDATE:

I am now able to login to Campbx.com and was able to move coin off the exchange. I do not know if I will return to Campbx in the future. However, it is only fair to say that my issues have been resolved to my satisfaction.

UPDATE:

Did "Forgot Password" on main site and was able to gain access to my account. I can now put sell orders for my BTC on the board, but can NOT withdraw the bitcoin in the account. Error message reads: Cold wallet maintenance in progress. Please reattempt after 5 hours.

Many people have had this issue. A few have found ways around it which I will not discuss (new shit has come to light). I will continue to attempt to withdraw my coins and report back.

UPDATE: New shit has come to light.

I promised the member of this site to not disclose this "new shit." There is a reason that some people can withdraw BTC from Campbx.com and others get the "cold wallet maintenance" error.

It's really bad form for an exchange to allow a customer service rep use the pseudonym of Sonny V (see the Butterfly Labs debacle and testimony) to respond to customers with problems accessing their accounts. Given the goxing early this year when trading was allowed despite users not being able to withdraw BTC; it is VERY irresponsible for a reputable company to allow trading if the coin buyers can't withdraw their coins.

Understand that if you use an exchange (any exchange), you stand the risk of being a sheep led to slaughter.

https://www.youtube.com/watch?v=gbIv7W7rhx4

FWIW, I am still locked out of my account so I can't attempt the "new shit" solution.

I'm not a coder either, but I know enough to be dangerous. I also know how to deploy tools that already exist in the open source market. The reason we don't have a decentralized exchange is a failure to realize how to monetize a trustless system (outside of trust for the bitcoin network or course). Right now we trust nameless people that we shouldn't with a currency that is backed by a network that needs no trust by way of proof of work. It's baffling really.

Giving people debit cards (smartphones, car keys, etc) that can't find their shoes and tie them on their own is a BAD idea. There is a bitchification of our youth that started when I was a child. It results in prolonged adolescence in the teen and young adult years. Eight year olds need to be eight year olds and be allowed go through a natural progression of maturation. Smartphones, televisions in every room, and now debit cards are turning our children into adult babies in need of constant attention intervention by way of device.

Please do not let your children become what the world wants. My three year old already thinks that there is infinite money on plastic cards. I explain that this is fake money for the most part. She's young, and only understands that the plastic = ice cream and shoes. We don't use plastic, but grandma does.

I think I'm done trying centralized exchanges altogether. If I can't find a P2P market that doesn't hold BTC or fiat, I'm going to build one. Coinbase is not an exchange. I do not have a bank account that I carry a balance in. $100 bills, BTC, and metals are the world I operate in. If coinbase starts accepting cash or cash equivalents in the mail, I'll consider them. Until then, they are just another third party BTC service provider that fucks around with peoples' money just like the rest of them.

Just because you or someone else hasn't had a problem with an exchange, doesn't mean they won't happen. Whatever third party service you use - they will eventually fuck up. Period. Plan on it, prepare for it, or wind up like others with heads in hands.

Can you withdraw BTC or are you affected by the "cold wallet maintenance"?

UPDATE:

I got an email last night from "Sonny V." It reads as follows:



Be careful! This sender failed our fraud detection checks.
Show content
 

Dear (real name redacted),
 We will get the correct status of your CampBX account (if there is any technical issue) from the concerned department and will get back to you shortly.


Thank you,
 CampBX Support

END

I'm guessing that the email warning was due to the kayako.com being the sending domain and the Campbx.com as the display domain. I am still unable to login to my account and thus unable to access the coins I have in the account. I see that some people are able to access their accounts AND withdraw bitcoin. I'm happy this is the case.

I can confirm that no less than five people are either locked out or can not withdraw BTC held at Campbx.com. Cold wallet maintenance should affect all users equally should it not? Why can LeChatNoir now login and see his balances (fiat and BTC), but is unable to withdraw any BTC due to "cold wallet maintenance?" Why can others login and withdraw BTC despite this supposed maintenance? Why can some of us still not login? There are more questions with each answer and bit of information that comes to light.

I PM'd Keyur @ Campbx (a fellow forum member), but have yet to get a reply. It would be nice if he would respond in kind to this thread like he did LeChatNoir's.

Thank you for the acknowledgement. I happened upon that thread when I was searching for others with similar issues. I will post updates as they occur.

This is encouraging.

So you are now able to spend your fiat balance on BTC that you are not able to withdraw. I'd initiate a massive fiat exodus if you can't withdraw BTC soon.

<----------This, and they are still allowing trading. So LeChatNoir can use his fiat balance to buy BTC that he can't withdraw due to cold wallet maintenance. Looks like a gox, smells like a gox, walks like a gox, talks like a gox; I hope it's not a mini-goxxing underway.

Thank you for the public update. I look forward to regaining access to my account too. Fortunately my own cold wallet doesn't need maintenance and most of my BTC are stuffed in a mattress. I'm still locked out and will wait as patiently as I can. Seems like this hack was a little bigger than the standard d-dos'ing.

I won't be happy until I have access to my account and my coins stored therein. I think Campbx is trying to do the right thing. However, I do not understand allowing trading while "cold wallet maintenance" is done.

OP, one other, you, and I are still unable to login. It is well after 5PM EST. I have sent a PM to Keyur and opened a ticket once the help desk updated its security certificate. Do you have BTC, fiat, both, or none in your account?