CampBx down since July 3, 2014- Now up - account holders are locked out

[pirsquared]

Their facebook was updated 2 hours ago saying they were seeing a DDoS as of 11:30AM

I'm aware. The site was down all weekend, and that facebook/twitter was silent until threads started popping up on the boards. The charts also show some stupid buying yesterday - when no one else could access the site except via the Cloudfare mirror. Remember remember the gox of November, and December, and January, and...and...and...

Im not advocating one way or the other, just making sure this was seen. Hopefully they put out a real statement soon.

No worries mate. Campbx is so small. It is mainly amateurs, newbs, microbots, and a few market makers. I liked it for convenience and being US based - and never having a single issue to date.

Three (confirmed) locked out customers with KYC (over $1000 USD accounts) is a significant number on Campbx. It's rare to see a multi-coin buy on this exchange. I liked it. It was cozy and free of both sharks and whales. I also liked it because it is such a small target for hackers. None of the issues, other than the occasional D-Dos'ing, that affected other exchanges ever effected campbx in my experience.

Should this get worked out, I will retract every negative thing I have said about campbx. The only negative things I have typed were typed today.

I still want to hear from others that are affected.

[jbreher]

Hmm. I've used CampBX for some time, though I've not been active there for a quarter or two. Never had an issue there. I have some piddling assets thereupon. I may wait it out, hoping for more concrete info from the proprietors.

[DooMAD]

We still need to find a way to move away from centralised exchanges.  This sort of thing will continue to happen and will only worsen in time.   If the value of a bitcoin soars upwards, the incentive for people to break into exchanges will only be more tempting.  Exchanges weren't part of the design for all this.  We're doing it wrong.  And the resulting negative headlines will only hamper adoption.

Centralised exchanges are simultaneously one of the biggest weaknesses in our new digital economy and yet somehow also the biggest accelerators.  The flame to which all the moths are drawn.  It's almost paradoxical.  We need to do better.

[Bronstad]

FYI, I was able to withdraw 1.5 BTC successfully yesterday morning without issue.

[pirsquared]

Hmm. I've used CampBX for some time, though I've not been active there for a quarter or two. Never had an issue there. I have some piddling assets thereupon. I may wait it out, hoping for more concrete info from the proprietors.

Like I said, Campbx was the only exchange I have ever recommended to family and friends. I'll be attempting to login at 5pm EST per Keyur's advice to another member. I'm done making noise until then.

[pirsquared]

FYI, I was able to withdraw 1.5 BTC successfully yesterday morning without issue.

Good to hear. I was unable to login last night. Keyur advised another complainant to wait until 5pm EST today before sending a PM via bitcointalk.org. I will be doing this too if I am unable to login later today. Congrats on moving your coin.

[pirsquared]

We still need to find a way to move away from centralised exchanges.  This sort of thing will continue to happen and will only worsen in time.   If the value of a bitcoin soars upwards, the incentive for people to break into exchanges will only be more tempting.  Exchanges weren't part of the design for all this.  We're doing it wrong.  And the resulting negative headlines will only hamper adoption.

Centralised exchanges are simultaneously one of the biggest weaknesses in our new digital economy and yet somehow also the biggest accelerators.  The flame to which all the moths are drawn.  It's almost paradoxical.  We need to do better.

A few friends and I are tackling this in a c-rudimentary way. There is so much cynicism revolving around exchanges and services that store bitcoin and handle fiat. We can do better. We are going to roll out something we think will work that will allow people to exchange anything for bitcoin.

The real barrier for people is converting fiat to BTC and visa versa. There are only two irreversible ways that I know to send fiat: Cash/Money Order in the mail (Campbx uses money order for fiat withdrawal and deposit), and Western Union / MoneyGram type services.

WU and MG defeat the purpose of having BTC due to the expense and trouble involved performing the transaction. Most entry level adopters do not want to hold several thousand dollars in BTC. As a newb, I'd be hesitant to send cash to an unknown person without escrow. A quick glance at reddit and this forum shows most newbs want to buy $25 - $200 worth of BTC with something they are familiar (moneypak, WU, etc). Most experienced users will only accept cash in the mail or WU/MG for the irreversible BTC.

What features does a decentralized exchange have in your dreams? Peer to peer functionality is a no-brainer for those of us fed up with the current model.

[pirsquared]

UPDATE: Myself and two others with KYC'd accounts are still unable to login on Campbx.com. PM has been sent to Keyur and support ticket is now opened since the security certificate is fixed.

I would like to hear from others that are either locked out of their accounts or are indeed able to login.

[LeChatNoir]

Campbx has unlocked my account. All funds are there.

My latest sell orders (my bot sold some BTC above 650$ during the spike 3 days ago) have been reversed but i'm ok with that.

I cannot withdraw bitcoin at the moment because their cold wallet is under manteinance.

TY Campbx for your support i hope that other people with similar issue have been as lucky as me.

[st4nl3y]

Campbx has unlocked my account. All funds are there.

My latest sell orders (my bot sold some BTC above 650$ during the spike 3 days ago) have been reversed but i'm ok with that.

I cannot withdraw bitcoin at the moment because their cold wallet is under manteinance.

TY Campbx for your support i hope that other people with similar issue have been as lucky as me.

I really hope this is just a temporary CampBx glitch and your and everyone else funds get released soon, but the fact you can see the balance in your account doesn't prove anything. I can still see my balances in my mt.gox account.

[pirsquared]

Campbx has unlocked my account. All funds are there.

My latest sell orders (my bot sold some BTC above 650$ during the spike 3 days ago) have been reversed but i'm ok with that.

I cannot withdraw bitcoin at the moment because their cold wallet is under manteinance.

TY Campbx for your support i hope that other people with similar issue have been as lucky as me.

Thank you for the public update. I look forward to regaining access to my account too. Fortunately my own cold wallet doesn't need maintenance and most of my BTC are stuffed in a mattress. I'm still locked out and will wait as patiently as I can. Seems like this hack was a little bigger than the standard d-dos'ing.

I won't be happy until I have access to my account and my coins stored therein. I think Campbx is trying to do the right thing. However, I do not understand allowing trading while "cold wallet maintenance" is done.

[pirsquared]

Campbx has unlocked my account. All funds are there.

My latest sell orders (my bot sold some BTC above 650$ during the spike 3 days ago) have been reversed but i'm ok with that.

I cannot withdraw bitcoin at the moment because their cold wallet is under manteinance.

TY Campbx for your support i hope that other people with similar issue have been as lucky as me.

I really hope this is just a temporary CampBx glitch and your and everyone else funds get released soon, but the fact you can see the balance in your account doesn't prove anything. I can still see my balances in my mt.gox account.

<----------This, and they are still allowing trading. So LeChatNoir can use his fiat balance to buy BTC that he can't withdraw due to cold wallet maintenance. Looks like a gox, smells like a gox, walks like a gox, talks like a gox; I hope it's not a mini-goxxing underway.

[CryptoCoinSauce]

My account is unlocked and all funds, USD and BTC are accounted for. I sent 0.1 BTC to my wallet and it works. Seems to be all systems go at CBX - at least for my account.

[The00Dustin]

pirsquared, I appreciate your updates, most people want to complain and then disappear.  Gox had issues and then resolved them before they went down, so this isn't worth much, but I had an issue in November of last year with CampBX that was eventually resolved; here is my first post in an existing thread about the issue.  If you want to review that thread, you will see several people with the same issues and my updates as I felt the urge to post or new information was forthcoming.  I agree that this isn't from a DDOS, and their charts clearly show data that is missing (presumably due to a hack and some reversals).  While there is no guarantee that I it will happen, I look forward to CampBX resolving this issue and you posting about the resolution and any additional information provided.  Hopefully it is much more timely than the resolution of the issue I experienced.

[LeChatNoir]

CampBX wallet is still under manteinance. I hope they will reactivate BTC withdrawals soon.

[pirsquared]

My account is unlocked and all funds, USD and BTC are accounted for. I sent 0.1 BTC to my wallet and it works. Seems to be all systems go at CBX - at least for my account.

This is encouraging.

[pirsquared]

pirsquared, I appreciate your updates, most people want to complain and then disappear.  Gox had issues and then resolved them before they went down, so this isn't worth much, but I had an issue in November of last year with CampBX that was eventually resolved; here is my first post in an existing thread about the issue.  If you want to review that thread, you will see several people with the same issues and my updates as I felt the urge to post or new information was forthcoming.  I agree that this isn't from a DDOS, and their charts clearly show data that is missing (presumably due to a hack and some reversals).  While there is no guarantee that I it will happen, I look forward to CampBX resolving this issue and you posting about the resolution and any additional information provided.  Hopefully it is much more timely than the resolution of the issue I experienced.

Thank you for the acknowledgement. I happened upon that thread when I was searching for others with similar issues. I will post updates as they occur.

[pirsquared]

UPDATE:

I got an email last night from "Sonny V." It reads as follows:



Be careful! This sender failed our fraud detection checks.
Show content
 

Dear (real name redacted),
 We will get the correct status of your CampBX account (if there is any technical issue) from the concerned department and will get back to you shortly.


Thank you,
 CampBX Support

END

I'm guessing that the email warning was due to the kayako.com being the sending domain and the Campbx.com as the display domain. I am still unable to login to my account and thus unable to access the coins I have in the account. I see that some people are able to access their accounts AND withdraw bitcoin. I'm happy this is the case.

I can confirm that no less than five people are either locked out or can not withdraw BTC held at Campbx.com. Cold wallet maintenance should affect all users equally should it not? Why can LeChatNoir now login and see his balances (fiat and BTC), but is unable to withdraw any BTC due to "cold wallet maintenance?" Why can others login and withdraw BTC despite this supposed maintenance? Why can some of us still not login? There are more questions with each answer and bit of information that comes to light.

I PM'd Keyur @ Campbx (a fellow forum member), but have yet to get a reply. It would be nice if he would respond in kind to this thread like he did LeChatNoir's.

[DooMAD]

We still need to find a way to move away from centralised exchanges.  This sort of thing will continue to happen and will only worsen in time.   If the value of a bitcoin soars upwards, the incentive for people to break into exchanges will only be more tempting.  Exchanges weren't part of the design for all this.  We're doing it wrong.  And the resulting negative headlines will only hamper adoption.

Centralised exchanges are simultaneously one of the biggest weaknesses in our new digital economy and yet somehow also the biggest accelerators.  The flame to which all the moths are drawn.  It's almost paradoxical.  We need to do better.

A few friends and I are tackling this in a c-rudimentary way. There is so much cynicism revolving around exchanges and services that store bitcoin and handle fiat. We can do better. We are going to roll out something we think will work that will allow people to exchange anything for bitcoin.

The real barrier for people is converting fiat to BTC and visa versa. There are only two irreversible ways that I know to send fiat: Cash/Money Order in the mail (Campbx uses money order for fiat withdrawal and deposit), and Western Union / MoneyGram type services.

WU and MG defeat the purpose of having BTC due to the expense and trouble involved performing the transaction. Most entry level adopters do not want to hold several thousand dollars in BTC. As a newb, I'd be hesitant to send cash to an unknown person without escrow. A quick glance at reddit and this forum shows most newbs want to buy $25 - $200 worth of BTC with something they are familiar (moneypak, WU, etc). Most experienced users will only accept cash in the mail or WU/MG for the irreversible BTC.

What features does a decentralized exchange have in your dreams? Peer to peer functionality is a no-brainer for those of us fed up with the current model.

Exchanges seem to exist in a murky grey area where users aren't fully covered by the security of cryptography and the blockchain, but they're also not quite covered by fiat customer protection laws either.  Sadly I've got no idea how to get around the issues with fiat transactions, but I hope things reach the point where there are wallet clients that can be easily configured for any digital currency, rather than a separate client for each coin.  Instead of just the 'send', 'receive' and 'transactions history' tabs, there would also be 'buy' and 'sell' tabs.  Users would place orders from within their desktop client and everything would be fully cryptographically secured. 

I'm not a coder and have no idea how much work there is to accomplish before such a thing could happen, or even whether it's possible.  I'm guessing there would either have to be a dedicated 'trade blockchain' to record all the various trade transactions between coins, or some progress on the whole Sidechains/Treechains thing. 

[pirsquared]

We still need to find a way to move away from centralised exchanges.  This sort of thing will continue to happen and will only worsen in time.   If the value of a bitcoin soars upwards, the incentive for people to break into exchanges will only be more tempting.  Exchanges weren't part of the design for all this.  We're doing it wrong.  And the resulting negative headlines will only hamper adoption.

Centralised exchanges are simultaneously one of the biggest weaknesses in our new digital economy and yet somehow also the biggest accelerators.  The flame to which all the moths are drawn.  It's almost paradoxical.  We need to do better.

A few friends and I are tackling this in a c-rudimentary way. There is so much cynicism revolving around exchanges and services that store bitcoin and handle fiat. We can do better. We are going to roll out something we think will work that will allow people to exchange anything for bitcoin.

The real barrier for people is converting fiat to BTC and visa versa. There are only two irreversible ways that I know to send fiat: Cash/Money Order in the mail (Campbx uses money order for fiat withdrawal and deposit), and Western Union / MoneyGram type services.

WU and MG defeat the purpose of having BTC due to the expense and trouble involved performing the transaction. Most entry level adopters do not want to hold several thousand dollars in BTC. As a newb, I'd be hesitant to send cash to an unknown person without escrow. A quick glance at reddit and this forum shows most newbs want to buy $25 - $200 worth of BTC with something they are familiar (moneypak, WU, etc). Most experienced users will only accept cash in the mail or WU/MG for the irreversible BTC.

What features does a decentralized exchange have in your dreams? Peer to peer functionality is a no-brainer for those of us fed up with the current model.

Exchanges seem to exist in a murky grey area where users aren't fully covered by the security of cryptography and the blockchain, but they're also not quite covered by fiat customer protection laws either.  Sadly I've got no idea how to get around the issues with fiat transactions, but I hope things reach the point where there are wallet clients that can be easily configured for any digital currency, rather than a separate client for each coin.  Instead of just the 'send', 'receive' and 'transactions history' tabs, there would also be 'buy' and 'sell' tabs.  Users would place orders from within their desktop client and everything would be fully cryptographically secured. 

I'm not a coder and have no idea how much work there is to accomplish before such a thing could happen, or even whether it's possible.  I'm guessing there would either have to be a dedicated 'trade blockchain' to record all the various trade transactions between coins, or some progress on the whole Sidechains/Treechains thing. 

I'm not a coder either, but I know enough to be dangerous. I also know how to deploy tools that already exist in the open source market. The reason we don't have a decentralized exchange is a failure to realize how to monetize a trustless system (outside of trust for the bitcoin network or course). Right now we trust nameless people that we shouldn't with a currency that is backed by a network that needs no trust by way of proof of work. It's baffling really.