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An ugly situation. Hopefully, it gets solved and not everyone ends up in a ditch.
It really depends on what they decide to do with the assets, whether to liquidate now or later.
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Great topic, thank you for sharing it with me. Gonna pin it, haha.
I also recommend you use the Pomodoro technique - short bursts of focus on certain tasks to get things done faster and more efficiently across the day. You will feel way fresh too.
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That is not the point. I confirmed multiple times if multi-accounting was fine & it was. On a normal site that doesn't allow multi-accounting, I will accept this and leave their platform. On Rollbit tho, it was fine to replace an old account with a new one to get better limits. Which I have repeated like 25 times now. This is important: in what way did they confirm that multi-accounting was fine? Was it perhaps that multi-accounting was fine... but only for the website in general? Or did you specifically ask about sportsbetting? If a casino tells you, "don't do this," and you create a new account for that purpose, is that okay? If you simply asked vague questions multiple times, then you'd get vague answers - which may coalesce into a specific truth you don't like. Agreed. If a casino tells me "don't do this", I won't do it. However, that's not the core here. The core here is, that I've been playing everything by their own rules. In addition, sports betting is part of their website, so they're not canceling each other out, now do they? Please try to focus on the fact that no rules were broken and everything was fair and square - no warnings were given, nothing. Rollbit waited for me to deposit that $10k and then seized my funds without an explanation. So they just created the multi-accounting allowance to scam people? If it's considered fair use in your eyes, then there's clearly something wrong with this industry, something wrong with you protecting them. If a player plays by the rules and follows every rule and every clause of Rollbit's T&C precisely - it is Rollbit's duty to make sure that they are honored - which they were. Banning someone without a reason and no explanation at all is just bad and careless practice - a dishonest one.
Looking at this case from all angles, I must confuse that O.P is to be blamed to some extent. Because in as much as multi-accounting was allowed, you creating a new account immediately after the previous one was limited with the same IP address was kind of fishy and you playing on Rollbits intelligence, of which no casino will ignore such an act. And if you must multi-account, why can't you be smart enough by using different devices with different and unique IP addresses? But instead, you went about using just only 1 which has equally landed you in this mess. However, everybody has said everything that needed to be said in the previous comments, so what remains now is for Rollbit or its representative to come to tell their own side of the story, because $10,000 is a huge sum to just let go just like that. Exactly. I agree with your statement of "no casino will ignore such an act" under normal circumstances, where they've clearly stated that multi-accounting is prohibited. Rollbit, on the other hand, is a special case here as you can see from the thread - multi-accing is part of their casino and it is what they promote. Furthermore, I can't wait for their representative to post here either. It would be more than fair for them to explain to us step by step what I've done wrong that gives them the right to take away my money & hopefully in best circumstances just come to their right mind and return to me what's mine. |
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OP, can you clarify what specifically happened to your initial account? You said it got limited, they said it got permanently banned. Those aren't the same thing.
Did you receive any communications about being permanently banned and/or limited? Is the account still open and able to wager in the casino?
My first account got limited (amounts I can bet on NBA were smaller compared to the initial amounts) - not a single warning from Rollbit about not allowing me to create more accounts or anything. Hence, I just created a new account and deposited $10k. The new account got instantly limited without a single dollar wagered (I wouldn't bet a cent on sports). I contacted support to ask if I could withdraw it since there was no way for me to wager it through in sports, after which they started some KYC/AML process. I even offered them that I can wager my own deposited $10k through in slots, but they didn't even agree to that. Just decided to mock me with the "thank you for depositing money back" thing. I am not quite sure if you are familiar with what "being limited" means in terms of sports betting.
A casino/sportsbook, can decide to limit your account to only be able to bet a specific amount on sports. I know exactly what being limited means and that was my point this whole time. Your first account got limited to restrict you to bet no more than X on sports, so you created a second one to get greater limits and bet XXX. That is the reason for account closure. The first account wouldn't allow you to wager $10.000 because of the limits, and you wanted to do it through the second one. Whether or not you succeeded, I don't know. You say you didn't, but the intention was clearly there. On a normal site that doesn't allow multi-accounting, I will accept this and leave their platform. On Rollbit tho, it was fine to replace an old account with a new one to get better limits. Which I have repeated like 25 times now. I don't think it was fine to do it. It could surely be considered a nefarious use of their services. So they just created the multi-accounting allowance to scam people? If it's considered fair use in your eyes, then there's clearly something wrong with this industry, something wrong with you protecting them. If a player plays by the rules and follows every rule and every clause of Rollbit's T&C precisely - it is Rollbit's duty to make sure that they are honored - which they were. Banning someone without a reason and no explanation at all is just bad and careless practice - a dishonest one. Not batting an eye if people lose on multiple accounts, but stealing money from players if they end up winning - should tell you enough. Furthermore, I've been waiting for days for them to tell their side of the story here, which they have just avoided. Tells you something about it, doesn't it? OP, can you clarify what specifically happened to your initial account? You said it got limited, they said it got permanently banned. Those aren't the same thing.
Did you receive any communications about being permanently banned and/or limited? Is the account still open and able to wager in the casino?
Hi, i got purely limited on sportsbetting. I can still wager on casino etc. And no, no communication. Just wasnt able to bet more than a certain amount anymore on sports. If they gave you no warning and just took your deposit then obviously that's a scam. Rollbit is a decent sized site that's been around for a while with a pretty good reputation, so before anyone jumps to conclusions , it's worth pointing out: There's been a recent trend of players that find some sort of edge involving match fixing or getting ahead of the live betting lines. They get limited, warned not to make any more accounts. After they keep making more and more accounts, the site eventually starts freezing their funds - so the they come here and tell half the story as if they are only behind the last couple new accounts they made, and not the dozens before that which were warned, in attempt to get their money back. I'm not going to jump to a conclusion either way at this point. But, your story lines up perfectly with the MO of the person/people that have been doing this, and it also explains why rollbit rubbed it in by thanking you for the $10k. In fact, I'm not saying I know this is true, but it would make total sense if you were also the OP of this thread: https://bitcointalk.org/index.php?topic=5416690.0Hopefully we hear from rollbit soon. Exactly. Not a single warning was given. Just a ban on my account and taking away my deposit. Again, I bet on NBA and big sports. Nothing to do with fixed matches or whatever weird things you mentioned. I wish I had tracked every bet I've bet in my accounts, you could clearly see that nothing's weird about the things that I've bet. I get that this is "normal" in sports betting, but to me (as someone who doesn't use it), it sounds shady. The house edge should be enough to cover the casino's profit, and allowing winning users lower bets than losing users doesn't seem fair. I don't think fair has anything to do with it. Life isn't fair. Limiting and restricting winning players is something that traditional fiat bookies do as well simply because they like taking your money, not giving it to you. That's not fair, I don't like it, and I don't agree with it. It's still happening though. It's their business and their rules sadly. Closing the account: sure!
Keeping the deposit: from what I've read here, I don't think that's justified. Maybe OP isn't telling us the whole story. Remember the Razer admin (or whatever his name is) saying something like thanks for depositing part of the money back to us. OP could have been doing this for longer than he cares to admit. I am just speculating of course. I don't think so: They could have easily added it to the above list: "We reserve the right to disable accounts that have been created with the intention to abuse our bonus, coupon and chat features, or circumvent account limits. It would be clearer, sure. I still see it as an abusive way to try to get around betting restrictions the provider set on your account and you as a person. The first account got limited. The reasons why don't matter. Just that it did. OP noticed it, so he created a new account to bet more than he could with his first account. How is that not abuse or attempted abuse? Imagine there is a raffle on the forum. It's available for everyone except legendary members and their alts. So to participate in that raffle, you enroll your Loyce mobile account. Didn't you try to cheat and abuse the system by doing that? What's the difference between OP creating a new account and betting $10,000 on a certain game, or me doing the exact same thing? I am not sure what you mean. If you both have limited accounts that you are aware of and you registered new accounts to circumvent those restrictions, you have both attempted to cheat and use your accounts in "nefarious" ways. If you didn't have a previous limited account or attempted to wager above a maximum allowed betting amount, then you are good to go. What does it matter what one interprets as abusive? Not a single rule or warning was given to me not to multi-account to bet on better limits. Just waiting for me to hit a down-swing and then letting me continue? Or what's the case here, why couldn't they just tell me not to multi-account for sports betting when I asked if it's fine? I would have not done it in that case, lol... Instead of giving me a ban-hammer, they could have just given me my money back and just tell me to stop. Also; i came out with all Infos right at the start. I didnt act like i had only one Account or whatever. So i dont quite understand why im being framed as someone whos trying to tell half of the story. For a fact i know that Rollbit is aware of this thread, i know that one of their support members has passed it on to the Admins. Still they choose to ignore it so far. |
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OP, can you clarify what specifically happened to your initial account? You said it got limited, they said it got permanently banned. Those aren't the same thing.
Did you receive any communications about being permanently banned and/or limited? Is the account still open and able to wager in the casino?
Hi, i got purely limited on sportsbetting. I can still wager on casino etc. And no, no communication. Just wasnt able to bet more than a certain amount anymore on sports. |
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These bets must have been placed with the first account you had on the casino because you state that you got limited as soon as you opened and deposited the $10.000 on your second account. Same question as previously, if everything was OK with your first account, why the need to bet with a new one?
The same answer as previously, my account got limited on sports betting. So I created a new one because they promote you to open up more accounts.
So you admit there were issues with your first account? It got limited, you cashed out your winnings, and after that you created a second account. Is that the sequence of events?
I didn't say there were any issues in my first account, no. I just jumped to a new account whenever I felt so... Usually just to get better limits. The reason I used multiple accounts was, again (as mentioned before) because it was allowed within their rules to do so. |
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Why the second account? What was wrong with your primary account? I personally find it suspicious that you express a willingness to gamble with bigger amounts (than you should) and you state that having multiple accounts would allow you to do that in case you got limited, and then you got limited for some abuse (apparently) but you claim you never did anything wrong.
Please understand the difference between banning an account & being limited. The last account was BANNED for "abuse". The other accounts just had smaller limits on gambling. Nothing else, obviously I'll open up another account to bet with higher limits if they promote it. Therefore, with the old accounts, I was able to withdraw my money and leave their site. In some cases, not withdraw and leave the site. Just bringing it out again, I bet on NBA and soccer mostly. I could have lost on the betting as well - I bet Rollbit team would have never banned me in that case and would have kept encouraging me to open up more accounts. |
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I don't understand. You wrote that you saw a chance to gamble with bigger amounts even if you got limited. Why did you need a second account, and why couldn't the wagers be placed from only one account?
I am not quite sure if you are familiar with what "being limited" means in terms of sports betting. A casino/sportsbook, can decide to limit your account to only be able to bet a specific amount on sports. Let's say I open a fresh account. I will be able to bet 10k on NBA in one match. I win the bet, and the casino decides to limit me. This is a normal procedure happening on sportsbooks, and doesn't mean that you have done anything wrong. Most of the time it's because the Platform thinks you are a winning player. On a normal site that doesn't allow multi-accounting, I will accept this and leave their platform. On Rollbit tho, it was fine to replace an old account with a new one to get better limits. Which I have repeated like 25 times now. |
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Did you use multiple accounts to bet more than the limit on a certain bet?
No, i did not. I never crossbet anything, as this wasnt my intention & i am aware that this actually would abuse limits. I always only bet my bets on one account.
@OP: this story sounds familiar: did you use another Bitcointalk account before this one?
This is my first and only Account here! |
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That was a member of their support team. I am talking about the person representing them on Bitcointalk. The account you linked to under "Scammers Profile Link". Rollbitcom should be made aware of this accusation. No, Razer is an Admin/Owner of Rollbit. I initially was connected with a normal Support agent, but he took over at somepoint. I am familiar with their Staff team, and im sure someone who plays on rollbit can confirm that razer is an Admin/Owner. |
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The most common reason for people to create sub accounts is, to send money there to "vault" it. Lets say you win 1k. Some people will send 500 to their second account to have it secure. Most of them obviously end up sending it back to the first one tho. Another example is, people thinking their seed will change. So they hope for "better luck".
I don't think you should have used your accounts in this way. Btw, have you reached out to Rollbit's forum account and informed them to comment in this thread? I think you should do that. I am also going to tag LoyceV in this post. I like the way he thinks and how he analyzed some other situations in the past involving scams and abuses. @LoyceV, whenever you get a chance...
After the Admin sent the sarcastic message, i replied to him with this thread and told him he should explain himself public. Left me on read. So yea, i did reach out to them. |
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I am not sure why they allow their customers to use multiple accounts at the same time because there is too much room for abuse there.
I am looking at their FAQ and the part you mentioned about alt-accounts. Yes, they do allow it, but you are forgetting the most important part of that rule. You can use alt accounts as long as you have not created another account for nefarious purposes.
I partly agree with you here. BUT, second line says "We reserve the right to disable accounts that have been created with the intention to abuse our bonus, coupon and chat features". So while they start off with using the generic "nefarious purposes", they go into more detail what they exactly mean with that. And as i said before, i do think that it has to be stated in the terms of service, if u dont want people to create new accounts to get refreshed betting limits. Every other site does that. Im not multi accounting on any other platform, because of exactly this reason. Furthermore regarding sportsbetting, they do have this line i pointed out before Also, I just found this: "3.26. In case of suspicion of unfair activity, Sportsbook platform reserves the right to void any bet or any part of it, thus making the questionable bet invalid (in these cases, the payout is made with odds of “1”) or suspend any withdrawals for up to 31 calendar days." "suspend any withdrawals for up to 31 calendar days."The problem here is that you can't just change your rules the way you like. Or are the customers the only ones that have to act according to the ToS while Rollbit can just spit on them? If we would assume that you declare my behavior "unfair", the maximum punishment here should be to suspend my withdrawal for 31 calendar days. In addition, this is not the case on this account, because I haven't placed a single bet on the account in question. |
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It would be nice to hear from Rollbit representative before you move further. Like leaving a negative tag or even creating a flag.
What exactly do you mean with that? You should contact the casino representative on the forum to your concerns in this thread. contact them and take them to explain your loss problem before you create a tag or flag for a casino representative account. when all is proven a mistake by the casino, of course, the other members will support your flag. but given Rollbit's current reputation, I doubt they did anything that could hurt their business. so we wait for them to come if you have contacted them. Im not quite sure what you are talking about. The chat message i screenshoted, is from one of Rollbits admins/owners. He said "thanks for depositing some of the funds back". I did reply to this, but i didnt receive any answers. Furthermore my account with the deposit is already banned. I do understand what you are trying to say, but i just told here what happened. I would be very happy, if someone comes forward from their side and answers to this, as im getting ignored by them. I do feel like i can flag them already, because as of now, they scammed me. |
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It would be nice to hear from Rollbit representative before you move further. Like leaving a negative tag or even creating a flag.
What exactly do you mean with that? |
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The easy solution is to send the remaining balance (since you are limited) to the address that the coin came from. Have you used a noncustodial wallet?
Yea, thats what i did. Requested the withdrawal to the Wallet i initially deposited with. They banned my account tho. Its not like this is still pending. So far they took my money and shut me out. |
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I'd think Rollbit isn't wrong in this accusation, you're just greedy want to maximize your profit without think twice.
*without think ing twice. Why the OP hasn't used other sites instead?!  If he is that successful what's so special about this site Rollbit? I really liked Rollbit. An odd question really... What does my 'success' have to do with anything? Also how do you jump to the conclusion i am not using other sites aswell? I am, just not multi accounting on other sites, since its not allowed! But since it is on Rollbit (as you can see on the provided screenshot), i kept using their site. |
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Obviously, I saw an opportunity there to gamble with bigger amounts even if I do get limited. In case I did get limited, I just created a new account.
The problem start here, why you're not contact the live support first when your first account got limited, why you just directly create a new account? if they give you limit, this mean there's something on your account. I think Rollbit consider this act as "nefarious" since you're want to escape from the limit by create a new account. I'd think Rollbit isn't wrong in this accusation, you're just greedy want to maximize your profit without think twice. That is not the point. I confirmed multiple times if multi-accounting was fine & it was. I haven't broken a single term or condition that they've set on their website. Again, has nothing to do with being greedy or not. If I am beating the bookies then it is what it is. Again I bet on NBA and I could have lost too, they wouldn't bat an eye then. Just because I ended up on a winning streak, Rollbit decided to steal my money. |
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I've been an entrepreneur my whole life. Started my own buckwheat shop at the sales when I was 8 years old. Buckwheat as an industry is derived from the fact that my father is a known farmer in my local area.
Started with Bitcoin in 2014 and never looked back after that. Most new projects are now related to Web3.
Nevertheless, I've never been happier to be a boss of my own time. Literally.
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I've been running a few campaigns in the local district to help with waste management. That also included food waste. The core of the campaign was to give most of the food to the local "food bank" that will then give it to the church and people who cannot afford to eat enough properly.
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