I have an 8 BTC deposit with over 20 confirmations that has not showed up. Can you please fix this? Thanks.
The site's owner(s) generally are not on the forums too much. Email their support or contact user "Cusipz" in the chat. He is a worker or is the owner of the site, still cannot tell which. He'll help you with your problem. Yeah I usually just talk to Cusipz if I have a problem, but I have not seen him online today. Guess I'll try the email support. Thanks for the suggestion. |
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I have an 8 BTC deposit with over 20 confirmations that has not showed up. Can you please fix this? Thanks.
Edit: Issues solved quickly through email support. Thanks.
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Quick question...
Does the deposit address for an account ever change? Just want to make sure that I can start making deposits without having to copy and paste the same address every time. Thanks.
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It seems that withdrawals are not processed during the night if there is still a pending wager for a day in the future. Can this be changed? For example, I have not received any withdrawals since I placed a wager on Monday's CFL game a few days ago. Perhaps it would be better to give users more control over withdrawals overall? I'd like to be able to just hit the withdrawal button and have the funds go back to an account that I used to make a deposit. Also, does the deposit address for each account ever change? Finally, can accounts be locked to a specific address to make withdrawals? Sorry for all the questions, but I think these features would be helpful. Thanks.
Hey dance4x, We agree with you on all these points. We have a massive update coming in the September to October timeframe (that we have internally been calling Nitrogen 2.0) that will address all these points. Streamlining our cashouts is something that is #1 on our list. We also have a lot of other really cool features that we are not ready to give all the details yet! You can always request a w/d via support email or PM, and we try to be pretty good about making sure it makes it in to that night's w/d's. Sounds good. Looking forward to the update. |
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It seems that withdrawals are not processed during the night if there is still a pending wager for a day in the future. Can this be changed? For example, I have not received any withdrawals since I placed a wager on Monday's CFL game a few days ago. Perhaps it would be better to give users more control over withdrawals overall? I'd like to be able to just hit the withdrawal button and have the funds go back to an account that I used to make a deposit. Also, does the deposit address for each account ever change? Finally, can accounts be locked to a specific address to make withdrawals? Sorry for all the questions, but I think these features would be helpful. Thanks.
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Any chance of adding tonight's Bellator MMA fights? Also, do you ever offer over/unders on fights?
Hey dance4x, Sorry we didn't get the Bellator games up. We made a change so future MMA offerings will automatically be posted. We are also looking at why the over/unders are not coming through. Thanks, Ryan Nitrogen Sports www.nitrogensports.com/bitcoinSounds good. I'd also like to take this time to mention that I think you guys are the best bitcoin book right now. You usually have the best odds on any event, and the instant deposit system is pretty awesome. The lack of MMA bet options is the only problem that I have noticed with the site. Looking forward to using you guys for MMA bets in the future. Thanks again for the quick support! |
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You guys need to implement instant deposits. It's hard for you to compete against the likes of NitrogenSports when it can take 45 minutes or longer for a deposit to show up. I know you have better odds, but many people do not like the idea of having the lines move while they are waiting for their deposit to show up.
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I like the idea of offering everything that's available on 5dimes, but the low limits will probably keep me away for now. Good luck with the project.
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I have a bet slip that was graded as a loss, but I actually won. Here is the bet slip in question: http://www.bitcoinsports.eu/bet/a867fThe fight ended 54 seconds into round 2 and I had under 2.5. Let me know when this can be fixed. Thank you. |
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Pretty disappointed with the 0.5 BTC limits on the fights when the usual limit is 20 BTC.
The limits sometimes start low, but will get higher as we get closer to the event's start. However, we will probably not have the limits up to 20 BTC for any of the Bellator 97 matches. We'd love to accept all bets, but we are very careful to responsibly manage our exposure so for less major events we often have lower limits. We'll work to keep our limits as high as responsibly possible for all events! I was not expecting 20 BTC limits on the Bellator fights, but 0.5 is pretty low. I guess I'll try again in an hour or so. I understand you need to manage your risks, I was just surprised that the limits were so low. Would there be any way for you to post the limits next to the matches so we can know the limits before we make a deposit? |
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Pretty disappointed with the 0.5 BTC limits on the fights when the usual limit is 20 BTC.
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Thanks for the quick response. Looks like some over/unders were added. Hope to see an over/under option for the Brooks fight too. Thanks!
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Bellator MMA betting is now available.
Can you add over/unders? Also, it doesn't seem like the early fights are listed. |
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What about over/unders? Also, the Will Brooks/Cris Leyva fight seems to be missing. |
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Any chance of adding tonight's Bellator MMA fights? Also, do you ever offer over/unders on fights?
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Any reason the White Sox/Indians game seems to be missing?
Edit: Just saw Peavy was traded. Nevermind.
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So this time I sent my deposit from an online wallet. Will my winnings be sent back to that address? I noticed on the site it says that the withdrawals will be sent as soon as the match has been graded, but that does not seem to be the case.
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I was looking through my account today and noticed that my emergency withdrawal address was empty. I put an address in there last week. Was there an emergency address reset or something?
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I see the funds in my wallet now. Thank you for the quick customer service.
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Thank you for the quick response. Looking forward to this being resolved soon.
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