As far as I understood this case, there was a bug in the exchange which gave this guy a fake balance (So he never deposited this amount of ethereum and cob on the exchange) He could have prooven his case by showing the transaction ID's and proof that he is the owner of the outgoing adress but he didn't. Instead he delivered some screenshots which can be faked. I don't believe him until I see the transaction ID's.
Also I have deposited a few thousand COB by myself on the exchange and I had no problems so far.
I'm also interested in this project but would like to know more about this, too. For now, it's hanging over the endeavor and giving me pause.
Additionally, I have a few other concerns. There seems to be no whitepaper or roadmap at the Cobinhood web site. Also, no explanation as to what purpose the coin serves.
Additionally, the project seems hard to contact outside of Twitter. For example, the link for "Contact Us" on the web site doesn't seem to go anywhere; same for the fly-out menu when logged in to the exchange. (Is it just me?)
I inquired about these topics with Cobinhood via Twitter DM and they person who (eventaully) responded ignored the primary questions (white paper, roadmap, coin purpose) and simply told me I was wrong and the "Contact Us" links do work. (Again, is it just me, or are others finding this as well?)
I had to prod them multiple times for answers regarding the primary questions--a brief explanation of the coin was finally provided, but regarding the white paper and roadmap they brushed it off by saying it's just not available now.
After some digging around (Google, forums) I was also able to find some information about these subjects. But it seems odd the project isn't more forthcoming about it when they easily could be right on their site. And they just seem kind of evasive when directly asked about things.
Combined with the "sketchy" report referenced above, I just get a bad vibe about this project. I want to believe in it, but they're not making it easy. It could be they are simply overwhelmed, or inexperienced or inept. But if the concern about scamming were at least put to bed, I'd feel better about it all.
The "Contact Us" link works for me. This is how it looks like:
Maybe you are having some addon running which is blocking scripts?
Depending the missing whitepaper: There was a whitepaper hosted on cobinhood.com some weeks ago. But during that time the website was a landing page for the project and now that the website is an exchange there have been made many changes and you are right that the whitepaper is no longer on the website. But I can guarantee you that I read it a few months ago and there is also this review:
https://www.youtube.com/watch?v=_cDWo-gG0MAI hope they will reupload it soon...