Hey all, since I know as a newbie poster and account I ought to share that I am a long timer lurker to the forum this year. I only recently got into mining this year with the gridseeds. I too fell victim price falls. I bought Gridseeds back before GAW even was around at over 200 each so trust me I feel everyone's pain. In excess of 25 gridseeds kind of pain. Unfortunately, such is the name of the game as difficulty goes up hardware viability goes down etc but I am so happy to have GAW. In my particular situation having blades at home was no option. I have the usual cooling, noise but more importantly I have a wife and nobody wants an upset wife with fans buzzing 24/7 nonstop. So I took a shot with GAW on some hosted blades. I have been thrilled!
I thought I would share my support story today as well because my blades were hashing for about a week and I made some pool changes which caused one of my hosted blades to hash at half. Essentially a single blade issue. Anyways, I just wanted to specifically thank Luke from GAW today for going above and beyond helping me out with my hosted blade this morning. Luke worked with me via the ticket system all morning long and resolved it for me. I honestly am not sure what problem other people are having with the ticket system.
I will admit there have been some growing pains I am sure and maybe I am a bit naive as a newbie in this industry overall this year but I have had great interactions with various of the staff at GAW. My tip is to use the ticket system as not only is there a record you can see who you are working with as they are assigned to your ticket. From what I gather they are at it 24/7 there trying to keep up. Yes there was some time between my ticket opening and some action but also I think its hard to expect much at 1am when I opened my ticket. I could always host myself but these are some pro cons of a hosted solution. Overall I think they are close to nailing it.
Overall, mining has demands but I am pleased to say GAW has fulfilled my needs. I am hoping their own products will be even better supported. Anyways, I hope people are out there taking advantage of the slight drop in difficulty from last week and getting themselves some nice stash of altcoins. Good luck out there and crossing fingers for some price rises later this year and next.
Cheers everyone... C
Seriously starting to NOT trust this thread. Every time people complain some "new to the forum" poster has a positive experience with the same issue.
well you know me. and GAW is funky weird . I HAVE ORDERED more then 7 orders total of 2k plus
order 1851 was five grid seeds all good items. but order was delayed due to a large paypal fraud done to them
they gave me a free sixth grid seed.
order 2552 a few wires perfect order.
order 2574 five grid seeds good price pretty fast shipping 1 dead usb2 cable
order 3675 a 20 port hub some wires. they sent me a pair of 13 port hubs and the correct wires. this was a big issue for me I freaked out complained bitterly on this site saying they are on my s list I will never buy again . they reached out to me fixed all issues even the one I did tearing down a rig to pull a 20 port hub since they did not send me the correct hub and ran out of stock.. this error cost me about 200 usd. they gave me 180 in refunds and let me keep the pair of 13 port hubs.
order 4708 I grabbed 5 gridseeds at the new price of 60 each for members. they were silver not gold and they are used. but so far they work fine. At 60 bucks I am willing to buy used just tell me they are used. oh 1 bad usb2 cable.
order 4830 2 power bricks and 1 gold grid seed new at 60 for the grid seed . power bricks good second perfect order.
order 4982 2 grid seeds at 60 each comes tomorrow.
based on my orders they did 3000 orders in about 32 days. they also host a lot of hash power.
my guess is they need more staff and are overworked. as for the post office not showing that it was shipped.
I sell a lot on ebay and I use the post office a lot . If you do not walk you delivery up to the window and have them scan a receipt the post office fucks it up a lot.
So I go 3 to 6 times a week. almost every day if I have a hot item.. I let them scan in my prepaid labels. but and here is a big but if you go with 5 packages they ask you to use a scan sheet.
guess what they fuck the scan sheets up a lot.
So what happens is a guy selling 100 or 200 items a day gets a shit load of no scans. Unless he makes friends with a clerk at the local post office.
I don't defend many sellers on this site. (DzCoop people will understand why) but I think if you are east coast based GAW out of Massachusetts with a cc or paypal is your best choice as a seller.
I will order from them again. I just wish they had better quality control. But they have fixed everything I mentioned. (well they don't list the 60 usd grid seeds for members as used so far 5 of 6 were used.)
I do not mind paying 60 for used ones just tell us.
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