Hi! We have created a more simple way to activate your Cryptopay card. All you need to do is to enter the last four digits of the card in your Cryptopay account and click on Activate button. After that, you can click on Show Pin to find out your Pin Code.

1. Please check the full list of countries where we can't ship our cards - https://support.cryptopay.me/hc/en-us/articles/206366353-Where-can-Cryptopay-card-be-shipped-
2. In order to verify your account, you will need to submit 2 types of documents:

1.) A valid government issued ID - high-quality images of the following documents are acceptable:
• International passport (double page)
• National ID card (both sides)
• Driving license (both sides)
Important: To avoid delays when verifying your account, make sure that your submitted documents are:
• Entirely visible (watermarks are permitted);
• Images of high quality (color images, with resolution of 300dpi or higher);
• Valid ID documents with expiry date clearly visible.

2.) A proof of residency - a high quality scanned images or a direct online extract of the following documents: Bank statement, Utility bill, Tax return, council tax bill, Certificate of residency issued by a government, within the last 3 months and addressed to your name and home address.
We cannot accept mobile phone bill or a credit card statement as proof of residence.

Note: For languages such as that use non-Latin characters, a certified translation of your proof of residence document will greatly speed up processing time.