There is quite a lot of negative trust, yet we are sure it's no longer reflects the reality. And we know that there are people who play fair and don't have any troubles playing at 1xBit.
And to show that there are such players, we created honest review campaign: https://bitcointalk.org/index.php?topic=5339885.0
that's should help avoiding issues when wearing our signature.


All the complaints were answered, but not all the answers satisfied them. Yet satisfying unfair players is not the way 1xBit operate.


Sincerely,
1xBit team

Thanks for clarification, this is the whole point of this campaign, yet we are going to reward all the review that meet the requirements.

For those who asked, we made a higher reward for higher rank due to a few reasons, to avoid multi accounting is one of them.

Sincerely,
1xBit team

Follow the latest hockey games!
NHL: Montreal Canadiens vs Maple Leafs

The game starts within a few hours! the odds



Don't forget to check out our honest review and signature campaigns -> https://bitcointalk.org/index.php?topic=5339885.0

Hello,

your issue is being investigated by the security team at the moment, we will post the answer as soon as we have any.

Sincerely,
1xBit team

We believe that current accusations don't represent our site and made in order to refund lost bets, also, we receive messages from people who don't have issues playing with us.

Thus, we want to let people grounds to try themselves and speak freely about 1xBit and to launch a review+signature campaign: https://bitcointalk.org/index.php?topic=5339885.0

Post your review about us, help people decide whether 1xBit suit them or not, and get a reward!

Sincerely,
1xBit team

We believe that current accusations don't represent our site and made in order to refund lost bets.  
Also, we receive messages from people who don't have issues playing with us.
Thus, we want to let people grounds to try themselves and speak freely about 1xBit.

Sincerely,
1xBit team

Ice will completely melt with the upcoming IIHF games!

Support your favorites and win crypto with 1xBit! -> odds

This is exactly what the unresolved accounts do: complaints from a newbie account without any proof as a ~95% of complaints here.


We believe in definition of "solving" can't be included payments to players who try to win unfairly, doesn't matter what the ToS are.
The answers to your complaint were already provided, and your deposits returned accordingly to the ToS, there are no more obligation left on the company.


We try to not share transaction history in public, the case with Blogab was likely an exception. We respect and provide full anonymity on our website and require no personal information.
In return, we follow our privacy policy.

As far as we see, the funds on your account were spent by you, and the bets were lost.


There are quite a lot of players, which can be seen by multiple leaderboards on the site, for example.
If a player don't try to win using unsportsmanlike ways, he is likely to avoid all the issues and get his winnings at the time. Our defense system might temporarily freeze an account that wins suspiciously often (for example), but that's not a reason to ban it - just to check if there is everything alright about it. There are cases with account fully restored, even on this forum.


Sincerely,
1xBit team

Bets could be cancelled depending on the extent of the violation (General Terms, p. 20). Other measures are also listed in this point.

We see that there are no transactions on your account for the last 6 months, and there are also no restrictions. Could you provide us with a screenshot?


Winning is not a violation. Our security team has been watching your account for a while on a subject of suspicious activity, and decided to stop cooperation with refund provided. All your deposits were successfully withdrawn by you on December 28.


Sincerely,
1xBit team

Here is quite a ton of resolved cases instead: https://bitcointalk.org/index.php?topic=5267172.msg56150537#msg56150537


All the complaints were answered, but not all the answers satisfied them. Yet satisfying unfair players is not the way 1xBit operate.


Hello Joana226,

your account was in the list of accounts that belong to Dypper. We haven't double-checked yet what happened, but receiving welcome bonus on duplicated account is not allowed.

Sincerely,
1xBit team

Security team in not represented on this forum, this account belongs to the marketing team.

Every player can forward his complaint directly to the security team via email: security@1x-bit.com
We can forward a player's complaint, so it will reach the security a little bit faster, also we can ask them to double-check if there is no mistake happened.

As far as we see - SimpleMachin34 doesn't have unspent deposits on his account. That happens when a player loses his bets, or have already withdrawn an equivalent amount.

Sincerely,
1xBit team

The answer was provided, there are no grounds founds for lost bets on your account to be refunded.

Your account has been suspended due to violations of our T&C:

"If a betting participant commits fraudulent acts in relation to a betting company, the betting company reserves the right to stop such fraudulent acts by means of the betting company:
- betting cancellation;
- closing the client's account with a refund, but without taking into account the dishonest income received."


Sincerely,
1xBit Team

There are confirmed cases of 1xBit winnings paid out, as well as account recovery and deposit refunds - these are posted in our updated signature post.

Your deposits were returned and withdrawn by you.
The only part that was taken is the bookmakers (winnings), which we have strong reason to believe were obtained in an unsportsmanlike manner.

Sincerely,
1xBit team

Your case is pretty alike with the case mentioned above - our security team has checked your account and found no funds that require to be refunded.


There are confirmed cases of 1xBit paying winnings. Your case was already investigated and your funds returned:
https://bitcointalk.org/index.php?topic=5267172.msg56150537#msg56150537


Sincerely,
1xBit team

Hi,

your funds were unfrozen and now your are able to withdraw the deposited amount, please check the account.
Unfortunately, we will have to close it afterwards due to violations committed.


Here:

Regarding the message where we stated that your account was opened, in the same message there was an answer to another your quote - we inserted the wrong quote when we were saying about opened account, sorry for that.


Sincerely,
1xBit team

La Liga:
Atletico Madrid​ vs Real Sociedad
​
Only 3 points will do for Atletico Madrid as they lock horns with Real Sociedad, with the title challenge hanging in the balance. Although Los Colchoneros missed their chance to put clear daylight between themselves and Barcelona on Saturday, they are still in the driving seat in the La Liga title race after Real Madrid only managed to scrape a 2-2 draw against Sevilla on Sunday evening.

They could have their work cut out for them against Real Sociedad, however. The visitors have won 3 of their last 4 matches and will be seeking to cement their claim for a Europa League place. Will they throw a spanner in the works or will the hosts make it 3 games unbeaten?

If a player have won unfairly his winnings are confiscated, which may result in balance shortage. After this happened Dypper have been asking for account closure, refunds, cancellation and restoring multiple times. Some requests were controversial, and we believe all of them were made to return his lost bets.
Our security might not respond anymore due to abundance of such requests from Dypper, yet there are no questions that require to be solved - he lost his bets, his account has zero balance.


Perhaps the last time a company was able to bribe a government was in the 18th century by Ostend Company.

There are no straight proof of 1xbit scamming activities, as well as there is no straight proof of players being innocent.
Our defense system spots violations and freezes suspicious accounts, after manual investigation an account gets restored or blocked - in both cases players deposits on balance will be returned.
We are sure that paying winnings for violating players just to clean our name is not an option.


Sincerely,
1xBit team

Hello guys,
After a small break we are back to this forum!

We see that there are a few questions appeared, here are the answers to them:

There are real humans working 24/7 in 14 languages, you can check whether it's bot or not by writing a question in the live chat, you don't even need to log in.


The replies were sent a few times already.
You were attacking security team with different questions, the first of them were answered. After a few repeated and controversial complaints it's not a surprise to stop receiving replies.


Hello kullerimer,

we have forwarded your complaint to the security team, they are checking now what happened to your account.
The answer will be posted here once the investigation is complete.


None of your funds were taken. All the deposits were returned.


Sincerely,
1xBit team

Hello guys, we are taking a small break, and will continue answering your questions within a few days.

If there is something urgent - please contact our support via live-chat on the site, they will keep on working as usual.

And of course here is our today's pick:

Spain La Liga
Eibar vs Deportivo Alaves

Celebrate this weekend with your favorite team! Cheers!

There are confirmed payment cases on this forum already.
Our security team have strong grounds to consider your account violating, thus we returned your deposits and closed it.

Sincerely,
1xBit team

As we see, the security team have sent you a message right after the account closure.
We don't have other information to share here.

Losing a bet is not a reason to restore it.


Our trust page shows that we have complaints, as well as other bookmakers. Even though if the complaints are being resolved.


Sincerely,
1xBit team