Hi Luptin - An answer on what specifically? Feel free to contact us at admin[at]bitcoinrush.io, we'll be happy to help you out!

i would like to share my experience with betchain.
first i would like to say im playing very frequently on betchain and at total probably i have couple btc lost on here, but a day i start to deposit some btc and play on slots and i feel like something wrong cause i couldnt win anything for a long time than i deposit more cause i think maybe im unlucky than also next day same things happen and i sent message to customer service they told me everything is looks alright i trust them and continue to play. then i figure out even paying lines are not paying me and i get a screenshot and i sent that to cs. and that 2 day i deposit around 0.8 btc and with that proof i request this amount. first they investigate on their side.also i continue to play slots over there and looks everything fine i got all the winning lines. and every couple days also i send them messages for asking whats going on. even they deposit me some bonuses during investigation(around 1 btc i got in total of course i lost )than they send me my game proof with game id and its different than my screenshot. now they communicate with game provider company but they already gave my btc's back.
they have great customer service and they definitely caring about their customers. i would like to thank Ashley from here for her kind service.

any chance the update includes new backgrounds and deck colors like the other WPN skins?

i am not promoting any site, wearing signature means we earn money from that campaign, doesn't mean i have to promote the site

any solid proofs to prove it? Or it is just a hype or fake news? I don't believe it actually, cause you claimed a super win before, and claim a big win again.

You look like bitcoin video casino now, that casino uses shills account to claim fake winnings, and you don't that trick and use a new trick like fake news.

Why other casinos don't have big winnings so often? I doubt you.

i would like to share my experience with betchain.
first i would like to say im playing very frequently on betchain and at total probably i have couple btc lost on here, but a day i start to deposit some btc and play on slots and i feel like something wrong cause i couldnt win anything for a long time than i deposit more cause i think maybe im unlucky than also next day same things happen and i sent message to customer service they told me everything is looks alright i trust them and continue to play. then i figure out even paying lines are not paying me and i get a screenshot and i sent that to cs. and that 2 day i deposit around 0.8 btc and with that proof i request this amount. first they investigate on their side.also i continue to play slots over there and looks everything fine i got all the winning lines. and every couple days also i send them messages for asking whats going on. even they deposit me some bonuses during investigation(around 1 btc i got in total of course i lost )than they send me my game proof with game id and its different than my screenshot. now they communicate with game provider company but they already gave my btc's back.
they have great customer service and they definitely caring about their customers. i would like to thank Ashley from here for her kind service.

Also thank you for posting for us fox you are a good campaign member and advertise very well for BitcoinVideoCasino!

Rakeback is currently on halt

i am giving him 24 more hours and then asking to have my account decoupled from his rb because this is beyond ridicilous now.

Could you guys possibly share a little information on what rewards are given to those who reach Ruby, Diamond, Master etc? I understand the break down, however I have seen a few players comment on what rewards are actually given at a higher VIP level.

We want to make a statement about what we have posted recently.  We started this by looking into the stats of the hands dealt and noticed a few flaws...

and of course all of you know that I wasn't exploiting it

Betcoin should consider that big players who hold their points more should get more money
if we take poker stars as example , their rakeback is based on FPP which is kind of similar to betcoin system but in PS with these points you can convert them to cash or shop and you can play free tourneys with them
I can't remember the numbers exactly but let's say that 100 FPP gives you 1 dollar then 1000 FPP should give you 10 dollars but in PS the more you convert the more your reward will be son in this case 1000 FPP will give you 11 dollars for example
even in there tourneys when you buy in with 2 FPP the prizepoll will be 20$ for example while playing 4FPP tourney will give you 50$ in the prize

He is not exploiting anything. You are supposed to get .11 for 7 betcoins.  

ok my account is ok , I didn't contact support so maybe it was an automatic action
I don't know if it's an exploit but here is the thing , when you convert your points without putting big amounts each 7 points will give you 0.11 chips
that means 63 points will give you 0.99 chips , while when you conver big amonts every 66 points will give you 1 chip
you can see that by converting small aounts and especially sevens you will get more chips , but I don't think it's a bug it's just simple math 

Arallmuus
1- Obviously you are not understanding correctly, we know if the dealer is Pat or will take a card BEFORE the down card is exposed.   

2- I am glad you know that a dealer needs to hit until he has a 17 that is invaluable info to have

3 - As for the comment about variance, we have played in excess of 15,000 hands at this casino and have the data from 12,000 of them that was given to us by CoinRoyale. 

Last point, we do not care about the bug, refer to the post above.  We have not accused anyone of cheating at CoinRoyale.  We are simply saying that we know of a bug that gives us an edge and even after playing 15,000 hands we are not winning even close to half of the time.  Therefore we are saying that there is a potential problem with the game, most likely in the shuffling. 

We are trying to work with CoinRoyale to figure it out, and have asked appropriate questions that have not been answered yet.   

If you want to think that the software is PERFECT and that there is NO WAY possible the shuffling could have an issue then I'm happy for you.  Maybe we need to get these guys jobs at Microsoft or writing a True Random Number generator since no one else writes perfect software or has figured out a true random number generator.

And I think you have misread my statements and my buddies statements.  Let me put this is easy terms to follow:

1- We have stated that we have a way of knowing how the hand is going to turn out before the hand is complete.  Specifically he said this in the original email -
"a few "tells" that give the cards away on your BJ game and even having that info (which is very reliable in your BJ game) I was unable to beat it 90% of the time."
"Obviously, I do not know the cards that are going to be dealt but I know if I can win the hand before I hit or not, which is invaluable info to have in a game of BJ usually"

2- We have stated that even with the edge of knowing when we will win, we cannot beat your game.

3- The conclusion from the first 2 has made us think the following: 
If a player has a small edge over the house, yet loses more than he wins and has played a statistically significant number of hands then there is a problem with the game.

The last point I would like to make is the following:
Not one single time have we stated that there is a Pattern to the game - we are not using a pattern in the card dealing to aid in knowing the hands. Therefore, in regards to your post- statements 1, 2 and 3 are irrelevant to the conversation we are having.

Last thing I am going to say about the bug - We can tell when the dealer has a pat hand, we can tell when the dealer is going to hit, we can tell when the dealer is going to bust (but that can be swayed by us taking a card.  The flip side of that is that we have the same info about our hands because of the dealers hand.  As it was stated in the email, we know when we are drawing dead and when we can win.