I don't understand why the funds would go straight to the "service provider." Seems like they should go to a casino first who then later pays the provider for their services. Every other sportsbook I've ever heard of is in control of their own funds and pay expenses accordingly.
If they have multiple sportsbooks as clients, why would the service provider designate their Bitshares wallet name as "x1bit"? In Bitshares, wallets can be set up as "account names" which makes it easier to remember and know who you are sending funds to -- seems odd that they would set it up like that.
Perhaps I'm not getting everything...
I have shared my case studies which I had when I was interested to have my own sportsbook. They did not tell me clear cut everything but those were my picks from the entire experience. I was able to pick matches to add in the demo site and was able to do certain things as admin and it was looking like same as bet365 for me. After seeing all these I was convince that more or less all the bookies use some common source, some service providers. They (the bookies) really do not control the back end of the site.If they have multiple sportsbooks as clients, why would the service provider designate their Bitshares wallet name as "x1bit"? In Bitshares, wallets can be set up as "account names" which makes it easier to remember and know who you are sending funds to -- seems odd that they would set it up like that.
Perhaps I'm not getting everything...
There could be some error in my picks too. So please do not take my understanding as a fact or how this industry really works. We have some other sportsbook around us, may be them can tell us too how their business works (of course it's their choice if they want to engage with this discussions).
Now let's talk about the accused site here. There are few things I am also thinking such as like you said wallet name as "x1bit". << could be a poor setting for the customization?
We really need to hear the inputs from Kawbet, may be they need an English representative if language is an issue for them.