Another funny support mail....

They dont want to provide any informations about turbo mode advanced because they do not want us to enable it. Absurd.


First they promised 50% extra hashrate, the miner cannot do it, after firmware upgrade miner gets closer to the promised goal and we should stay away from the mode! I mean, is it some kind of comedy the way bitmine "works"?

And they answer still no questions about important things such as refund, compensation, missing parts and so on...

reserved

Hi everyone.

I started this thread to give users a chance to exchange there experiences using and configuring the "Advanced Turbo Mode" of Bitmine's CoinDesk.

Personally I have no experiences with this mode (still waiting for matching PSU from bitmine), it would be good if user could post their settings, the resulting hashrate, temperatures, used wattage or any other usefull information.

This thread should be kept clean of any comments regarding bitmine and there existing problems. This thread is for "Turbo Mode" only.

Thanks!

@giorgio

For advanced turbo mode (if I ever can run it because of too low PSU bitmine delivered me!), are there any additional informations how to optimize the hashingpower and not to burn down the modules?
Or do we customers have to test what you promised?


To get an answer at all: @Anyone
Some experiences on advanced turbo mode?

When reading all the stuff here, it's seem to be obiouse that bitmine is nearly insolvent. There is no other explanation I can think of.
Not refunding people, no answers on mail, no help on support, not delivering promised machines, and so on and so on.

All the customers get are lies, delays, if delivered machines that hold not the advertised stats...

Count one and one together. There will be nothing to expect from this company.

For me the result is, going to police and get lawyers involved. The only chance that bitmine left for their custumers. I'm done with this company, never got fucked so hard up like this.

@giorgio:
you read all this, still no reaction. what is going on? you really want people to get courts involved? This will be the end of your buisness for sure. Reputation is gone forever, future buisness will not be possible. I will tell everyone that wants to here and that not wants to hear that your are a scam company.

Thats it, I'm out, rest will do the court and police next week. Enjoy and have fun giorgio....

Whats your device error % ? I think some hardware errors always are there, the important thing is to have a value close to 1%-2% which is acceptable.

Is it ok for you to loose nearly 40% hashingpower? I'm not accepting it at all. Send bitmine a timeline expiring on tuesday. If they dont react, I will fill a "Betrug" at the police. I have enough of this ignorance, now driving that hard way to bring bitmine to deliver machine as the where advertised....

Yeah, light gives you an amazing 8%...

Far away from the promised 50%...ever tried the advanced mode?

I'm so tired of bitmine, they deliver me hardware that is now physical unable to run any other than turbo mode light, and they dont answer my mails.
The promnised 50% are not reachable at all...and bitmine point of view seems to be: "Thats your problem, we just scammed you."

Has anyone with 4 modules CoinDesc tried to operate in "moderate turbo" ? I have a 1000W PSU (original by bitmine) and when selecting that mode, miner shuts down. I only can run it in "light turbo". Guess its a problem of PSU not delivering the needed power.

So bitmine does not react to my mails at all, does anyone know what PSU is needed for 800 CoinDesk workin with "turbo moderate" and "turbo advanced"?

Did anyone tried the turbo advanced mode at all? Settings, experiences, hashrate increase percantage?

Any information will be welcome, funny is that I need to collect information here in the forum beause I did not get any from the support of bitmine.

If I'm new in buisness, I would be very carefully at all with my promises and would advertise the products not as they did.
If I have not the man power to handle all the stuff, I would hire some people for support or credit team or whatever.
If I have a manufacturer that delivers me parts, I would have split the orders to different manufactures to reduce the risk if one of them failed.

Basics of running a company if you ask me. And all of that is not the fault of the customers...

If possible, please keep me informed too. If there is no movement at bitmine I will join...

Thanks a lot for information @wolke. You tested it with a full populated CoinDesk (1TH)?

I have a 4 module coindesk with a psu of 1000W (original from bitmine).
If I take the numbers of power consumption above, this is what I get:

4 modules in turbo moderate -> 1330W@5modules -> 1064W@4modules -> my delivered psu cannot handle it!

So I just can run the miner in "turbo light" mode and get an additional ~5% hashrate increase.

I will check it today, if the values are correct what I believe, it's another fail from bitmine for me. I'm so sad of all the stuff coming from switzerland.

It's like a real life comedy at it's best...

Hi,

I'm interested in  buying some S1 miners, but I have some questions, maybe someone here can help me out.

• I'm from Germany, so how is power connection handled? Can I plug the S1 directly to a european ~230 V electricity or do I have to buy an adapter or anything?
• The coupons, how is that handled? Where can I get them or are they a giveaway after placing an order?
• Do I have to pay an additional 20% VAT when miner arrives?

Thanks for any information, if that is already posted in this thread, but I'm short on time, so sry again....

"Up to" means, if conditions are good, the turbo mode is able to reach 50% additional hashing power. If the turbo mode is unable to reach the goal at all, it's a fail.

If  I buy a car that speeds up to 250 km/h, it means clearly, the car is able to reach that speed if conditions are good. Otherwise they could advertise every car with "up to 1500 km/h".

So it's clearly a fail from bitmine if turbo does not reach 50% additional hashing power. It's that simple. Every lawyer will tell you the same...

Can someone please give some informations about the turbo modes and the increased hash rate in percent if possible?

Do we reach the promised 50% additional hashrate?

Logged in again, read the thread, logged out again....

Unbelievable, this is the head of this headless company....ignorance at its best!

Anyone got any response from support the last days? Seems that there is no money left for at least a single supporter.

@Giorgio: Do you mean the other "today"? You just crossed the line again, enough is enough.


At least you could write a short message, for sure you read this stuff here. You are just ruining your future buisness at all if there will be any.

They said last week that there are hundreds of mails to work on. I don't know if it's true.

I send an email last week and ask how bitmine will compensate the not existing "turbo mode". No answer at all. If the update does not increase additional hashing speed of 50% they have to compensate it. The "up to" in there product description says in clear words "If conditions are good, the miner is able to reach 50% more hashing speed"

If the miner cannot reach the 50% at all, bitmine has to comensate that.

We will see how update will work, but i don't expect any wonder.