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61  Economy / Marketplace / Re: Bitcurex.com - official thread on: May 14, 2013, 12:49:49 PM

If mister "mike" wanted to go public we did too, if he claims we stole his money, anyone can check that we did not, and see for himself.

If there was some kind of problem a proper place to dispute it is by support centre.

The number is common for all cards, from that number no one will know any details about it.
Even if you know this number, what would you do about it?
I can give you details for the one I use, You cant see what and where you are using this card, on what or what exactly did you did.

So any harm would be only than if someone would know a real mister "mike" in real life, and would be following his every step. Is that even possible?


The info that comes from it is just balance and amount history, which is not accurate to a seconds, it needs some time to be visible in that text message.


I really don’t see a problem with that. Public discussion, public matters, Mister mike's decision made it public so as seems he agreed to publish his data.


About current maintenance.

In order to change a bitcoin client to new version we had to close the service for 24 hours, which we informed users in e-mail sent to them.
So we did not want to just close services, and leave users without their BTCs we asked them to move them out so they have access to it while we do the maintenance.
Second matter is that under the maintenance we might have to change a bitcoin wallet to prevent any unpredicted errors in the future, so there would have to be a new wallet and new bitcoin addresses, but it seems it wont be necessary.
If it would, anyone who was not able to withdraw them would have them in their balances after the service is up again.

So nothing is/would be lost, and we are not shutting down, its only a maintenance.

Best Regards

62  Economy / Marketplace / Re: Bitcurex.com - official thread on: May 07, 2013, 12:36:22 PM
Hello

Don't know which one of you is Mike

but.

The amount in eur you withdrew  778.48 €

On the 29-04-2013 the history of your cards balance shows an deposit of 959,93 USD

The current balance (just checked) shows:
959,93 USD

You can check it by sending sms text message to:

+48 661002425

For history:
10702553116511 H
for current balance
10702553116511 S

If you dont know how to use the card or the exchange simply dont use it there are many other exchanges who offers this kind of services.

Little bit of patient please you are not the only one, and we are all learning here... oh wait I forgot, everyone is expert in bitcoin and bank wire transfers now, sorry my bad tottally forgot about it.

All have to keep in mind that there are limits of yearly deposits for the cards.
If you will withdraw more than it can hold the amount will bounce back to the bank account.
If you wont receive the money on the card within max 48h from "confirmed" status, than its best to open ticket at support.bitcurex.com.


About recent "software update in progress thingy" it was caused by our PLN market that we had problems with, Now EUR market have its own dedicated machine and its working independet from other markets.

All this malfuncion caused terrible lag with ticket system and response to them, now everything is getting back to normal.

Best Regards



63  Economy / Marketplace / Re: Bitcurex.com - official thread on: January 29, 2013, 02:14:26 PM
Hello

Dear bitcurex.com & bitcurex.pl users. We want to inform that in order to make some maintenance work on our system, and improve its core we will have to shut down the service for 24 hours. From midnight 00:00, 1-st of February to 00:00, 2-nd of February, service will be unavailable.

We are very sorry for inconvenience, we will try to finish work as soon as possible but at max service will not be available for 24 hours.

Best Regards
Bitcurex.com crew

====================================

Witam,

Drodzy użytkownicy platformy bitcurex.pl oraz bitcurex.com, pragniemy Was poinformować iż dnia 1 lutego 2013 serwis zostanie wyłączony na 24h celem przeprowadzenia konserwacji systemu, aktualizacji oprogramowania oraz wprowadzenia mechanizmów zabezpieczającyh płynne działanie obu giełd.

Prawdopodobnie serwis nie bedzie działał przez 24h, ale napewno 2 lutego wrócimy do życia.

Pozdrawiamy
Zespół Bitcurex
64  Economy / Marketplace / Re: Bitcurex.com - official thread on: October 08, 2012, 04:21:33 PM
Yes it would be nice.

We are working on the automatic trader as we speak, it is the first thing on our to do list. First test went good, but its still some time left to implement it.

Sometimes it get delayed, its still better than waiting few weeks for a withdrawal right?

But there were some problems with withdrawals.

For that we would like to apologies, and present user with 15% discount for recent delays.

cjqk6K2JuK - this voucher will let you get 15% discount on your card.

Plus its not a final stag of it. We are talking with our banks so we can make automatic withdrawals 24h/day, but its not easy. Plus there is conversion from EUR to GBP and USD. Once the new market will be activated there wont be any problems with the delays.


Best Regards.

65  Bitcoin / Pools / Re: Win Bitcurex card + 5 BTC: Race for BitMinter block no. 1000 ! on: September 20, 2012, 05:08:03 PM
Happy birthday Bitcurex dude!

I'm enjoying my bitcurex card, but volume is very low.  Do you (at bitcurex) expect that to increase in the near future?  Prices fluctuate a lot too - sometimes they're higher than Mt. Gox and sometimes lower.  It would seem like a good deal to wire money in and buy low in order to sell high at gox...


It doesn't depend entirelly by us. But there is a significant volume increas in last weeks, so I think it will be bigger and bigger every day now.
Right now we are planning on enabling two more markets USD and GBP, they are ready but we need some more time to test and think about it before launching. I'm pretty sure they will be next week.
We are thiking of leaving one market EUR with GBP and USD deposits>converted to EUR and GBP and USD withdrawals to normal accounts. Maybe the volume would be bigger for the eur market but might be too complicated, so probably easier way is to enable separate markets USD and GBP.
There are lots of USD markets but only two ... well one GBP is left.
Problem is that it wont be (the GBP) domestic so bank charges might be little more than in domestic. But taking under consideration free and fast GBP withdrawals might be a way.

cheers

66  Bitcoin / Pools / Re: Win Bitcurex card + 5 BTC: Race for BitMinter block no. 1000 ! on: September 20, 2012, 11:27:49 AM

Also, happy birthday to the guy at Bitcurex Smiley

Voucher sent.
67  Bitcoin / Pools / Re: Win Bitcurex card + 5 BTC: Race for BitMinter block no. 1000 ! on: September 20, 2012, 09:20:48 AM
Bitcurex arrives to up the ante. In addition to the 5 BTC for the winner there will also be a Bitcurex card ! If you want to cash out some of the coins you minted, this is the perfect way to do it. Details above have been updated.

The race is on !

Hi Doc,

Do you have a Bitcurex card?  If so, have you had any luck checking the balance via SMS?

Hi

drop us a mail at support.bitcurex.com we will work something out.
One of the winner messages us but the mail to him was not sent, Probably inbox full or something was wrong with mail domain, if its you. Contact us please.
cheers


ohh and one of us have Birthday today Cheesy (not me)

So anyone who will write birthday greetings here or via e-mail, or any other thread will receive a voucher for 15% rebate for BCC card.

Best of luck for everyone.

68  Economy / Marketplace / Re: Bitcurex.com - Shop is now operating after technicall issues -voucher for 10%off on: September 17, 2012, 11:31:22 PM
As we were talking earlier.
SEPA usually takes D+1, and most of the times are on next day. International wire transfers as yours can take up to even 14 days.

Best Regards.
-bitcurex.com-
69  Economy / Marketplace / Re: Bitcurex.com - Shop is now operating after technicall issues -voucher for 10%off on: September 13, 2012, 09:58:02 PM
Hello everyone

After moving to a new server there were some technical difficulties with the shop.
User were not able to make any orders, and the cart wasn’t functioning correctly.

All issues has been now resolved and fixed.

The shop.bitcurex.com is back online.

To make up, waiting time prepared a voucher to be used till 15 of September - 10 % off for order,

V06MH7FI84HY7EU


Best Regaerds
-bitcurex.com-
70  Economy / Service Announcements / Re: [ANN} Bitcurex.com and pln.bitcurex come are back online on: September 11, 2012, 10:36:31 PM
And its back online.

Thank you for patience and we are once again sorry for this delay.
71  Economy / Service Announcements / Re: [ANN} Bitcurex.com maintenance on: September 11, 2012, 08:44:37 PM
200 block left

EDIT:

110 left

80 left
72  Economy / Service Announcements / Re: [ANN} Bitcurex.com maintenance on: September 11, 2012, 07:33:25 PM
don't understand, why dns upgrade takes so long?!
it takes only few minutes!?

or give the ip to access the site Smiley


I tought so too, that DNS takes a while.
And its true, but it depends on ISP, One ISP will update them like in seconds, and other ISP will update them in 3 days. I was suprised too, but this actually happened when we started the bitcurex.com.
On my ISP it was working, on others didnt.
The longest time it took was about 72 hours.

Best Regards
73  Economy / Service Announcements / Re: [ANN} Bitcurex.com maintenance on: September 11, 2012, 07:11:33 PM
Hi

It was more than anticipated, Bitcoin blocks are still verifying with the wallet. 400 more left to go its going slow as, very slow. In last blocks there was many small transactions (such as 0.0005 BTC in) which lead to this delay.
Many users are depositing small amounts and this is the course.
And we are verifying the to be 100% sure everything is fine.

The PLN currency is UP and running.

Please a bit more patient and once again sorry for that long unpredicted maintenance.


We did not planned this maitenance. It was going to be later this week, but now we moved to a new more powerful machine.


Best regards
-Bitcurex.com-
74  Economy / Service Announcements / Re: [ANN} Bitcurex.com maintenance on: September 10, 2012, 09:23:43 PM
Hello

We are sorry to inform that bitcurex.com and pln,bitcurex.com will be back online later today.

We were going to move the engine to a new more powerful servers, at the end of this week, but today our main server couldn't hold it. So we decided to move to a new machine now.


Pro-tip.  Some automated bots will take the first sentence or part of it and relay that as the message.

Anything that starts out "We are sorry to inform that bitcurex.com ..." is quite scary to read, especially with the recent security breach that shuttered your competitor.

Starting out the message this way says the same thing and might prevent unnecessary heart palpitations by your customers.

"In order to better serve our customers, BitCurex.com is undergoing maintentance and will be unavailable .... "


Right. I don’t wanted this to sound that way. As I was saying earlier English is not my native language. Thank you very much for advice. I will correct that immediately.
75  Economy / Marketplace / Re: Bitcurex.com - Win BCC card at BitMinter.com - MintRace Weekend #2 on: September 10, 2012, 12:31:40 PM
I got my Bitcurex card in the mail today, quite a bit faster than expected Smiley

I only just sold some BTC to charge the card, transferred it to the card, over an hour later the balance is still zero, but if it takes 2 hours, that will work for me too. I do wish there was an easier way to check the balance than sending an SMS to Poland.

Also,  it seems as if google play / wallet wont accept the card. Perhaps its because the balance is still zero, but apparently the card must be enabled for digital goods purchases. Is it enabled for that? If not,  how do I enable that?

update: a few hours later the card is charged and it works just fine on Google Wallet Smiley


As for the rest, the procedure seems pretty straight forward. The paper work (and english language translations) could be a little more professional I guess, but thats nitpicking. A bigger concern is that there is very little market depth at bitcurex exchange, selling just 10BTC made the price drop by 5% lol. It appears to be a nice exchange, so Im sure the is some opportunity for arbitration if anyone is interested.




I'm glad you liked it.

We will work hard to improve our products, and the exchange itself.
All opinion is more then welcome.

Euro market is growing fast, and probably will grow even faster on a new machine.

Today we had a server problems, and we decided to move the site to a new machine. We were going to do it at the end of this week with proper announcement but our current server had a different opinion on that.

We are very sorry for any inconvenience caused by this.

The site will be back online later today.
Up to 72 hrs while DNS propagates trough out the network we will be operating on a temporary domain bitcurrex.com.

We are very sorry for this

Best Regards
-Bitcurex.com-
76  Economy / Service Announcements / [ANN} Bitcurex.com and pln.bitcurex come are back online on: September 10, 2012, 12:24:40 PM
Hello

In order to better serve our customers, BitCurex.com is undergoing maintentance and will be unavailable in a few hours (<- thank you Stephen for that tip)

We were going to move the engine to a new more powerful servers, at the end of this week, but today our main server had a different opinion on that. So we decided to move to a new machine now.

This will mean that up to 72h while the new DNS propagates trough out the network, the exchange will be operating on a temporary domain bitcurrex.com.
Attempts on getting to pln.bitcurex.com and bitcurex.com will redirect to this temporary domain.

We are very sorry for any inconvenience.

Best Regards
Bitcurex.com

EDIT:

The migration is in progress... will be back in a few hours.
77  Bitcoin / Pools / Re: Mint Race Weekend #2, win BCC cards from Bitcurex! on: September 04, 2012, 10:24:00 PM
Most of the winners have claimed their award.
Some cards has been sent today.
We are still waiting for other winners.
78  Bitcoin / Pools / Re: Mint Race Weekend #2, win BCC cards from Bitcurex! on: September 02, 2012, 09:20:35 PM
Hello

Congratulations to all winners.

It was amazing to read DrHaribo's comments on the race.
Amazing job DrHaribo.


We are very glad to be able to support the race.


Once we will receive the shipping details we will inform the users about shipping the cards.

Cheers
79  Bitcoin / Pools / Re: Mint Race Weekend #2, win BCC cards from Bitcurex! on: September 02, 2012, 01:33:23 AM
Hi

I dont understand any of it but congratulations for every winner out there Cheesy We are keeping fingers crossed for all of you.

cheers
80  Economy / Service Announcements / Re: Bitcurex.com - Win BCC at MintRace Weekend #2 on BitMinter.com on: August 30, 2012, 09:38:51 AM
Hi

Yes we will make a new logo of bitcoin on new cards. There is not much cards left from this batch.

The design was already made while we waited for VISA approval, and we didn't know the new BTC logo then.

The new BTC logo is on our shop, next it will be on our Exchanges, and on new Cards designs.


Best Regards
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